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Great St Helen Hotel

4.0 star property
Travelers find comfort and tranquility at this upscale London hotel while their bags stay secure as they explore nearby landmarks like London Bridge

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Photo gallery for Great St Helen Hotel

Double Lower Ground | In-room safe, desk, blackout drapes, iron/ironing board - Great St Helen Hotel (London)
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Front of property - Great St Helen Hotel (London)
Reception - Great St Helen Hotel (London)
Double Lower Ground | In-room safe, desk, blackout drapes, iron/ironing board - Great St Helen Hotel (London)
Great St Helen Hotel provides a refined retreat in central London, just a short walk from Tower Bridge. Guests connect to WiFi throughout public areas, take advantage of secure luggage storage, and appreciate the attentive service from the 24-hour front desk.

Reviews

7.4 out of 10
Good

Popular amenities

  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for City Double Room

City Double Room | In-room safe, desk, blackout drapes, iron/ironing board

City Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Economy Inside Double

Economy Inside Double | In-room safe, desk, blackout drapes, iron/ironing board

Economy Inside Double

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Double Lower Ground

Double Lower Ground | In-room safe, desk, blackout drapes, iron/ironing board

Double Lower Ground

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Located in London City Centre, a neighborhood in London, Great St Helen Hotel is near a metro station. Liverpool Street and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Thames River and Russell Square. London Eye and ZSL London Zoo are not to be missed. Visit our London travel guide
Map
36 Great St. Helens, London, England, EC3A 6AP

What's nearby

  • Financial District
    Financial District
    1 min walk - 0.0 miles
  • Liverpool Street
    Liverpool Street
    3 min walk - 0.2 miles
  • The Gherkin
    The Gherkin
    3 min walk - 0.2 miles
  • Sky Garden
    Sky Garden
    6 min walk - 0.4 miles
  • Tower of London
    Tower of London
    11 min walk - 0.6 miles

Getting around

  • Liverpool Street Station
    5 min walk
  • Liverpool Street Underground Station
    5 min walk
  • London City Airport (LCY)
    33 min drive

Restaurants

  • Sushisamba
    3 min walk
  • JOE & THE JUICE
    1 min walk
  • Urban Baristas
    2 min walk
  • Black Sheep Coffee
    2 min walk
  • Caffè Nero
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Frequently asked questions

Is Great St Helen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Great St Helen Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Great St Helen Hotel?

Check-out is at 10:30 AM.

Where is Great St Helen Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Liverpool Street, London Bridge, and Thames River. Tower of London and St. Paul's Cathedral are also within 1 mi (2 km). Liverpool Street Station is only a 5-minute walk and Liverpool Street Underground Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Great St Helen Hotel Reviews

7.4

Good

8.6

Cleanliness

7.8

Amenities

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 41 out of 122 reviews
Rating 8 - Good. 35 out of 122 reviews
Rating 6 - Okay. 22 out of 122 reviews
Rating 4 - Poor. 16 out of 122 reviews
Rating 2 - Terrible. 8 out of 122 reviews

Reviews

Verified

10/10 Excellent

Jamshid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and comfy room
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness
Very nice basic, clean overnight accommodation.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Very central and polite staff.
Stayed 12 nights in Sep 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are right next to the Horizon 22 front door! Less than 5 minute walk to the Liverpool st station. Great location, clean and comfortable facilities. Would recommend
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms a bit small but all was excellent. Quiet and clean.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Nataliia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotell located in central London. Very small rums. I had a rum without a window..
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location. Very close to Liverpool St station. Nice friendly staff
Stayed 1 night in Nov 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Convenient location for business trip. Comfortable and good value for money.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Delwar

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Good location, friendly staff

Small room, toilet wasnt properly cleaned. Easy check-in and friendly staff. Good location near Liverpool St station with lots of food options
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience

Very conveniently located near Liverpool street station and easy to find. Quick check in and rooms very comfortable for what you need on just an overnight stop.
Stayed 1 night in Nov 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good room, no facilities at all but it's location is such that it does not really matter, plus it states that on booking.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Coralie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had to change the hotel after the first night because we had a room in the basement. This was not written in any descriptions during the booking process. The bed was too small for a normal couple. The room was not clean. The receptionist was friendly and very understanding. We got a discount of 30£ for the night we stayed and canceled the two other nights. We don’t recommend this hotel even if it is very central.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
hotel great and surprisngly quiet given i was on the ground floor in one of the busiest roads in the city!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just looking for a clean bed and bathroom for a quick overnight stay and the hotel provided just that.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
V good
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Welcome to Japan. I never do such a small hotel room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel for both London shopping and Wembley

Comfortable budget hotel for easy access to centre & Wembley. Water and snacks. Comfortable bed.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kamini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, cosy and nicely decorated at a great price.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice hotel in a good location in city.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located… good price.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for a trip to london
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple place but pleasant
Verified

6/10 Okay

Verified traveler

Good location but not at all luxury.

I didn’t love it to be honest.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Emmanuel R

Disliked: Property conditions & facilities, room comfort
No comment
Stayed 2 nights in Sep 2025