See all properties

Great St Helen Hotel

Property class: 4

Choose dates to view prices

Photo gallery for Great St Helen Hotel

A modern hotel room with a large bed, a separate seating area, a mirror, and a door leading to another room. - Great St Helen Hotel (London)
Property video
The entrance of the Great St. Helen Hotel with a classic facade, large windows, and a staircase leading to the entrance. - Great St Helen Hotel (London)
A modern bathroom with a black and white tiled floor, a sink with a mirror, and a toilet. - Great St Helen Hotel (London)
A modern reception area with a black and white checkered floor, a reception desk, a tufted sofa, and a large mirror. - Great St Helen Hotel (London)
Close to London Bridge and Tower of London, Great St Helen Hotel provides amenities like a business center. Guests can connect to free WiFi in public areas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for City Double Room

A hotel room with a large bed, a headboard with a geometric pattern, a mirror, and a door.

City Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Economy Inside Double

A neatly made bed with a remote control, a rolled towel, and patterned pillows.

Economy Inside Double

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Double Lower Ground

A hotel room with a bed, a chair, a window, and a radiator.

Double Lower Ground

7.0 out of 10
Good
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for City Double Room

In-room safe, desk, blackout drapes, iron/ironing board (on request)

City Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Double Room

In-room safe, desk, blackout drapes, iron/ironing board (on request)

Economy Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Lower Ground Double Room

In-room safe, desk, blackout drapes, iron/ironing board (on request)

Lower Ground Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, Great St Helen Hotel is near a metro station. Liverpool Street and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore River Thames and Russell Square. London Eye and Natural History Museum are not to be missed. Visit our London travel guide
Map
36 Great St. Helens, London, England, EC3A 6AP

What's nearby

  • A sunset over a river with a camera on a tripod capturing the scene.
    Financial District
    1 min walk - 0.0 miles
  • A historic building with clock towers and arched windows at night.
    Liverpool Street
    3 min walk - 0.2 miles
  • A modern glass dome skyscraper with a triangular base, surrounded by a dense urban cityscape with various high-rise buildings.
    The Gherkin
    3 min walk - 0.2 miles
  • A large glass structure with a view of a tall building.
    Sky Garden
    6 min walk - 0.4 miles
  • A historic stone castle with a large arched entrance, a tall tower, and a weather vane.
    Tower of London
    11 min walk - 0.6 miles

Getting around

  • Liverpool Street Underground Station
    5 min walk
  • Liverpool Street Station
    7 min walk
  • London City Airport (LCY)
    33 min drive

Restaurants

  • The Lord Aberconway
    5 min walk
  • Urban Baristas
    2 min walk
  • The Ivy City Garden
    5 min walk
  • Caffè Nero
    3 min walk
  • JOE & THE JUICE
    1 min walk

Similar properties

Bar (on property)
ibis London City - Shoreditch
London City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.4 out of 10, Very Good, 1,064 reviews
ibis London City - Shoreditch
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Frequently asked questions

Is Great St Helen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Great St Helen Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Great St Helen Hotel?

Check-out is at 10:30 AM.

Where is Great St Helen Hotel located?

Located in London City Centre, this hotel is within a 5-minute walk of Financial District and Liverpool Street. London Bridge and River Thames are also within 15 minutes. Liverpool Street Underground Station is 5 minutes by foot and Bank Underground Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Great St Helen Hotel Reviews

7.6

Good

8.6

Cleanliness

7.6

Amenities

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 47 out of 131 reviews
Rating 8 - Good. 37 out of 131 reviews
Rating 6 - Okay. 22 out of 131 reviews
Rating 4 - Poor. 16 out of 131 reviews
Rating 2 - Terrible. 9 out of 131 reviews

Reviews

Verified review

10/10 Excellent

Carleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay for an overnight business trip. Great location and well priced.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jamshid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and comfy room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness
Very nice basic, clean overnight accommodation.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Very central and polite staff.
Stayed 12 nights in Sep 2025
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are right next to the Horizon 22 front door! Less than 5 minute walk to the Liverpool st station. Great location, clean and comfortable facilities. Would recommend
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms a bit small but all was excellent. Quiet and clean.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location. Very close to Liverpool St station. Nice friendly staff
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Convenient location for business trip. Comfortable and good value for money.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Delwar

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Good location, friendly staff

Small room, toilet wasnt properly cleaned. Easy check-in and friendly staff. Good location near Liverpool St station with lots of food options
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Nataliia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotell located in central London. Very small rums. I had a rum without a window..
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience

Very conveniently located near Liverpool street station and easy to find. Quick check in and rooms very comfortable for what you need on just an overnight stop.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good room, no facilities at all but it's location is such that it does not really matter, plus it states that on booking.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Coralie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had to change the hotel after the first night because we had a room in the basement. This was not written in any descriptions during the booking process. The bed was too small for a normal couple. The room was not clean. The receptionist was friendly and very understanding. We got a discount of 30£ for the night we stayed and canceled the two other nights. We don’t recommend this hotel even if it is very central.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, we were lucky to have our room ready early enough to have a full day there!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect had everything i needed for the night / clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
hotel great and surprisngly quiet given i was on the ground floor in one of the busiest roads in the city!
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Eivind

Disliked: Amenities
.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

TINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just looking for a clean bed and bathroom for a quick overnight stay and the hotel provided just that.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kamini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, cosy and nicely decorated at a great price.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
V good
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
……..
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Welcome to Japan. I never do such a small hotel room.
Stayed 2 nights in Nov 2025