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Great St Helen Hotel

4.0 star property
Travelers find comfort and tranquility at this upscale London hotel while their bags stay secure as they explore nearby landmarks like London Bridge

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Photo gallery for Great St Helen Hotel

Double Lower Ground | In-room safe, desk, blackout drapes, iron/ironing board - Great St Helen Hotel (London)
Reception - Great St Helen Hotel (London)
Front of property - Great St Helen Hotel (London)
Economy Inside Double | Bathroom | Shower, free toiletries, towels - Great St Helen Hotel (London)
Business center - Great St Helen Hotel (London)
Great St Helen Hotel provides a refined retreat in central London, just a short walk from Tower Bridge. Guests connect to WiFi throughout public areas, take advantage of secure luggage storage, and appreciate the attentive service from the 24-hour front desk.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for City Double Room

City Double Room | In-room safe, desk, blackout drapes, iron/ironing board

City Double Room

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Inside Double

Economy Inside Double | In-room safe, desk, blackout drapes, iron/ironing board

Economy Inside Double

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Lower Ground

Double Lower Ground | In-room safe, desk, blackout drapes, iron/ironing board

Double Lower Ground

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for City Double Room

In-room safe, desk, blackout drapes, iron/ironing board

City Double Room

  • Sleeps 2

View all photos for Economy Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Economy Double Room

  • Sleeps 2

View all photos for Lower Ground Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Lower Ground Double Room

  • Sleeps 2

About the neighborhood

Located in London City Centre, a neighborhood in London, Great St Helen Hotel is near a metro station. Liverpool Street and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Thames River and Russell Square. London Eye and Madame Tussauds Wax Museum are not to be missed. Visit our London travel guide
Map
36 Great St. Helens, London, England, EC3A 6AP

What's nearby

  • Trying to capture a sunrise over London. Shot with my Pixel XL smartphone
    Financial District
    1 min walk - 0.0 miles
  • Liverpool Street
    Liverpool Street
    3 min walk - 0.2 miles
  • The Gherkin which includes city views, views and a city
    The Gherkin
    3 min walk - 0.2 miles
  • be prepared to get dizzy
    Sky Garden
    6 min walk - 0.4 miles
  • Tower of London which includes heritage elements and a castle
    Tower of London
    11 min walk - 0.6 miles

Getting around

  • Liverpool Street Station
    5 min walk
  • Liverpool Street Underground Station
    5 min walk
  • London City Airport (LCY)
    33 min drive

Restaurants

  • JOE & THE JUICE
    1 min walk
  • Urban Baristas
    2 min walk
  • Black Sheep Coffee
    2 min walk
  • Chapters
    1 min walk
  • Assenheims 56
    3 min walk

About this property

Great St Helen Hotel

Upscale hotel near Liverpool Street
Close to London Bridge and Tower of London, Great St Helen Hotel provides amenities like a business center. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • A front-desk safe, an elevator, and a 24-hour front desk
  • Smoke-free premises and luggage storage
Room features
All guestrooms at Great St Helen Hotel feature thoughtful touches such as air conditioning, as well as amenities like free internet and safes.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Showers and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, LED light bulbs, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Great St Helen Hotel Hotel
Great St Helen Hotel London
Great St Helen Hotel Hotel London

Frequently asked questions

Is Great St Helen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Great St Helen Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Great St Helen Hotel?

Check-out is at 10:30 AM.

Where is Great St Helen Hotel located?

Located in London City Centre, this hotel is within a 5-minute walk of Financial District and Liverpool Street. London Bridge and Thames River are also within 15 minutes. Liverpool Street Station is only a 5-minute walk and Liverpool Street Underground Station is 5 minutes.

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Reviews

Great St Helen Hotel Reviews

7.4

Good

8.4

Cleanliness

7.6

Amenities

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 37 out of 111 reviews
Rating 8 - Good. 32 out of 111 reviews
Rating 6 - Okay. 19 out of 111 reviews
Rating 4 - Poor. 15 out of 111 reviews
Rating 2 - Terrible. 8 out of 111 reviews

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness
Very nice basic, clean overnight accommodation.
Stayed 1 night in Jan 2026

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Very central and polite staff.
Stayed 12 nights in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are right next to the Horizon 22 front door! Less than 5 minute walk to the Liverpool st station. Great location, clean and comfortable facilities. Would recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms a bit small but all was excellent. Quiet and clean.
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location. Very close to Liverpool St station. Nice friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Nataliia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotell located in central London. Very small rums. I had a rum without a window..
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Convenient location for business trip. Comfortable and good value for money.
Stayed 1 night in Sep 2024

8/10 Good

Delwar

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Good location, friendly staff

Small room, toilet wasnt properly cleaned. Easy check-in and friendly staff. Good location near Liverpool St station with lots of food options
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience

Very conveniently located near Liverpool street station and easy to find. Quick check in and rooms very comfortable for what you need on just an overnight stop.
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good room, no facilities at all but it's location is such that it does not really matter, plus it states that on booking.
Stayed 1 night in Apr 2025

2/10 Terrible

Coralie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had to change the hotel after the first night because we had a room in the basement. This was not written in any descriptions during the booking process. The bed was too small for a normal couple. The room was not clean. The receptionist was friendly and very understanding. We got a discount of 30£ for the night we stayed and canceled the two other nights. We don’t recommend this hotel even if it is very central.
Stayed 3 nights in Jan 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just looking for a clean bed and bathroom for a quick overnight stay and the hotel provided just that.
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
V good
Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel for both London shopping and Wembley

Comfortable budget hotel for easy access to centre & Wembley. Water and snacks. Comfortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Kamini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, cosy and nicely decorated at a great price.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice hotel in a good location in city.
Stayed 3 nights in Feb 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located… good price.
Stayed 1 night in Mar 2023

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for a trip to london
Stayed 3 nights in Jun 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple place but pleasant

6/10 Okay

Verified traveler

Good location but not at all luxury.

I didn’t love it to be honest.
Stayed 1 night in Jul 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so polite and friendly. It was within walking distant to some good food places and the train stations. The bed was comfortable. I would definitely stay again.
Stayed 1 night in May 2023

8/10 Good

Maria E

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient location

Great location but quite tight in space around bed and shower room.
Stayed 1 night in Jan 2023

6/10 Okay

Emmanuel R

Disliked: Property conditions & facilities, room comfort
No comment
Stayed 2 nights in Sep 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Have stayed previously

I didn't stay
Stayed 1 night in Feb 2025