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Gem Fitzrovia Hotel

4.0 star property
Family-friendly hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Gem Fitzrovia Hotel

Triple Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk
Front of property
Bar (on property)
Superior Twin Room | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Twin Room

Superior Twin Room | View from room

Superior Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Triple Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Superior Single Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Superior Double Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

View from room

Executive Double Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Holiday Inn London - Regent's Park by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,005 reviews
Holiday Inn London - Regent's Park by IHG

About the neighborhood

Map
20-28 Bolsover Street, London, England, W1W 5NB

What's nearby

  • The British Museum - 3 min drive - 1.1 miles
  • Piccadilly Circus - 5 min drive - 1.5 miles
  • Hyde Park - 5 min drive - 1.7 miles
  • Buckingham Palace - 7 min drive - 2.2 miles
  • London Eye - 9 min drive - 2.7 miles

Getting around

  • Great Portland Street Underground Station - 3 min walk
  • London Euston Station - 15 min walk
  • Heathrow Airport (LHR) - 51 min drive

Restaurants

  • ‪Caravan Fitzrovia - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪The Albany - ‬3 min walk
  • ‪The Junction - ‬2 min walk

About this property

Gem Fitzrovia Hotel

Upscale family-friendly hotel near Oxford Circus
Located close to The British Museum and Piccadilly Circus, Gem Fitzrovia Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, XX-XXVIII Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Additional perks include:
  • Continental breakfast (surcharge), express check-out, and babysitting (surcharge)
  • A front-desk safe, a 24-hour front desk, and concierge services
  • Smoke-free premises, an elevator, and 3 meeting rooms
  • Guest reviews speak highly of the helpful staff and location
Room features
All 86 individually decorated rooms boast perks such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs and childcare services
  • Bathrooms with designer toiletries and shower/tub combinations
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 19.50 to 24.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • XX-XXVIII Restaurant

Family friendly

  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 139 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Check-in hours are 3PM - Midnight on Friday and Saturday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 19.50 to 24.50 per person
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fitzrovia Grange
Grange Fitzrovia
Grange Fitzrovia Hotel
Grange Fitzrovia Hotel London
Grange Fitzrovia London
Grange Fitzrovia Hotel London, England
Hotel Grange Fitzrovia
Fitzrovia Hotel
Grange Fitzrovia
Gem Fitzrovia Hotel Hotel
Gem Fitzrovia Hotel London
Gem Fitzrovia Hotel Hotel London

Frequently asked questions

Is Gem Fitzrovia Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Gem Fitzrovia Hotel?

Gem Fitzrovia Hotel doesn't offer parking.

What time is check-in at Gem Fitzrovia Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 24 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Gem Fitzrovia Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Gem Fitzrovia Hotel located?

This family-friendly London hotel is located near the airport, within 1 mi (2 km) of Oxford Circus, Piccadilly Circus, and The British Museum. Hyde Park and Buckingham Palace are also within 2 mi (3 km). Great Portland Street Underground Station is only a 3-minute walk and Regent's Park Underground Station is 6 minutes.

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Gem Fitzrovia Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1008 reviews
Rating 8 - Good. 343 out of 1008 reviews
Rating 6 - Okay. 98 out of 1008 reviews
Rating 4 - Poor. 50 out of 1008 reviews
Rating 2 - Terrible. 23 out of 1008 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Roxanne

Liked: Cleanliness, staff & service
Great location, great breakfast, reasonable price, lovely staff, especially the restaurant staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice big room.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, room, and staff were all great!
Stayed 4 nights in Jan 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location, slept very well
Stayed 2 nights in Feb 2025

8/10 Good

gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice rooms Breakfast was excellent and staff very attentive
Stayed 3 nights in Jan 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for the price

Lovely staff, good location, great breakfast, good stay
Stayed 1 night in Jan 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cleanliness, service all very good
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean and staff very helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally 5 mi walk from Great Portland st tube, and 10 mins from Oxford Circus, really good location, plenty food putlets if you dont want to eat in hotel. Comfortable beds, well stocked bathroom, really good location for London sights.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quiet. A gem!

Lovely hotel and very comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter recommended this hotel after visiting with her family. We decided to book here too and were not disappointed. The location was perfect! Close to the train station and to major areas of London. The staff were outstanding and very welcoming. We had the breakfast and the food was delicious and fresh. Would stay here again without hesitation.
Stayed 2 nights in Mar 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, attentive staff. Great location near many quality restaurants, and near the tube as well.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one night stay

Room and bathroom was new refurbished, super clean. Nice quiet location, close to everything but far away enough we had a great nights sleep.
Stayed 1 night in Jan 2025

10/10 Excellent

sharmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and a great breakfast Easy walk to Oxford Street Rooms were clean with a kettle and coffee/ making facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well placed friendly hotel

We have stayed before and decided to return. It was a good stay, room very comfortable and clean, and location very convenient. The staff are welcoming and the breakfast was very good too.
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , a little tired in places but beautifully clean with great service and idealky situated for all fitzrovia has to offer
Stayed 2 nights in Feb 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay at this hotel, perfect location for Oxford Street shopping / Christmas lights, theatre and restaurants.
Stayed 2 nights in Nov 2024

8/10 Good

glyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept rooms, restaurant and reception. Excellent friendly and professional staff.
Stayed 2 nights in Jan 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good location, breakfast was good and room quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in Feb 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and great amenities! Right by the tube stop and many restaurants around.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flew in to London and got the express to painting then easy Tube to Great Portland Street. Hotel was a short walk. We took advantage of service to leave baggage on site before our check in time so we could wander and get lunch. Back for an early noon check in and some catch up sleep. Walked around Regents Park and up to Camden for a lovely dinner and stroll along the canal. Today we will again use the hotel to hold luggage after check out until we are ready to head back to the train station. Staff have been incredibly helpful and cheery.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The room and hotel were beautiful. We enjoyed the breakfast. It was easy to get where we needed from the hotel. My only concern was a little mold growing on the bathroom window
Stayed 5 nights in Jan 2025

10/10 Excellent

Abigail Amanda

The staff were kind and helpful
Stayed 6 nights in Dec 2024