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Golden Star Hotel

2.5 star property
Hotel in London, near Buckingham Palace

Choose dates to view prices

The Golden Star Hotel is within walking distance of Buckingham Palace and Westminster Abbey. Guests value the practical in-room WiFi for staying connected, and the luggage storage service offers flexible exploration of London before check-in or after checkout.

Reviews

3.6 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Free WiFi, bed sheets

Standard Double Room, 1 Double Bed

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Shared Bathroom

Free WiFi, bed sheets

Standard Double Room, Shared Bathroom

Highlights

Heating
LCD TV
Coffee/tea maker
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Free WiFi, bed sheets

Standard Single Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

  • Sleeps 1

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

Standard Double Room-Shared

  • Sleeps 2

View all photos for Basic Triple Room with Shared Bathroom

Free WiFi, bed sheets

Basic Triple Room with Shared Bathroom

  • Sleeps 3

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About the neighborhood

Map
75 Warwick Way, Victoria, London, England, SW1V 1QR

What's nearby

  • Victoria Station Travel Information Centre - 5 min walk - 0.3 miles
  • Apollo Victoria Theatre - 6 min walk - 0.4 miles
  • Victoria Palace Theatre - 8 min walk - 0.4 miles
  • Thames River - 10 min walk - 0.6 miles
  • Buckingham Palace - 15 min walk - 0.8 miles

Getting around

  • London (ZEP-Victoria Train Station) - 8 min walk
  • Victoria Underground Station - 8 min walk
  • London City Airport (LCY) - 51 min drive

Restaurants

  • ‪St George's Tavern - ‬4 min walk
  • ‪The Queens Arms - ‬3 min walk
  • ‪The Marquis of Westminster - ‬1 min walk
  • ‪The Prince Of Wales - ‬3 min walk
  • ‪Victoria Taps - ‬5 min walk

About this property

Golden Star Hotel

Hotel near Buckingham Palace
Close to Sloane Square and Westminster Abbey, Golden Star Hotel has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Luggage storage and tour/ticket assistance
Room features
All guestrooms at Golden Star Hotel include amenities such as free WiFi.
Extra amenities include:
  • Showers and free toiletries
  • Coffee/tea makers, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Golden Star Hotel London
Golden Star London
Golden Star Hotel London, England
OYO Golden Star Hotel
Golden Star Hotel Hotel
Golden Star Hotel London
Golden Star Hotel Hotel London

Frequently asked questions

Is Golden Star Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Golden Star Hotel?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Golden Star Hotel?

Check-out is at noon.

Where is Golden Star Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Hyde Park are also within 1 mi (2 km). Victoria Underground Station is 8 minutes by foot and Pimlico Underground Station is 10 minutes.

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Golden Star Hotel Reviews

Reviews

3.6
Rating 10 - Excellent. 42 out of 1000 reviews
Rating 8 - Good. 68 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 169 out of 1000 reviews
Rating 2 - Terrible. 630 out of 1000 reviews

3.4/10

Cleanliness

4.6/10

Staff & service

3.4/10

Amenities

3.2/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ngozi Jennifer

Disliked: Amenities
The room, staff and the bathroom itself is awful 😢
Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Liked: Staff & service
As basic as you can get in London, hence the low price. Good points: (1) I arrived 30 minutes after the midnight check-in limit but coud still check in, (2) staff kindly let me leave some bags there, free of charge for 3 days while i traveled.
Stayed 2 nights in Sep 2025

10/10 Excellent

Timush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live in Miami & decided to extend my stay in London by 1 more day but didn’t want anything too expensive so booked 1 night here. It was,for the price, really good value.I booked a double with shared bathroom but the members of staff,with the owner’s approval over the mobile ,upgraded me to an en-suite room with no extra charge. The room,number 11 was clean, warm & wi-fi was working well. I was happy & will stay again in future.
Stayed 1 night in Oct 2025

2/10 Terrible

Aleena

Disliked: Cleanliness, amenities
The room was not as described and the doors were not secure.. The room was smelling terribly and felt like it was not cleaned. Very unsatisfied and left as soon as I checked in
Stayed 1 night in Nov 2025

4/10 Poor

Patrick

Disliked: Property conditions & facilities
Cold
Stayed 1 night in Oct 2025

6/10 Okay

Jacqueline

Liked: Staff & service
The staff was lovely, the room could have been a little better. I had a lovely big window but my room didn’t have a power outlet to charge anything so I had to charge my phone in the hallway. The bathroom could have been a little cleaner but overall, it was a good room for a one night stay:)
Stayed 1 night in Oct 2025

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely wont be back
Stayed 1 night in Sep 2025

2/10 Terrible

Haydar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was booking big room with bathrooms but staff say sorry I was waiting you but you come late and we give your room someone and I m never ever see like dirty horrible. I don’t believe local council not checking this property
Stayed 1 night in Oct 2025

2/10 Terrible

stuart

Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting don't even think of booking. I had to go to ahouse to pay, no card machine had to be bank transfer. Room was disgusting, door damaged and kicked in. Overpowering smell of damp and mould everywhere in room. I could not stay here, items ripped off of wall, earring on side table. Expedia were useless and offered 10% refund...as hotel would not answer them.
Stayed 1 night in Nov 2025

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 1 Requires a little finishing off with decor. For some reason the mattress was a little smaller then the bed. Couldn't find the TV remote! The one staff member helped as much as possible even going out and brought a kettle.
Stayed 1 night in Sep 2025

2/10 Terrible

Lee

Disliked: Staff & service, property conditions & facilities
Booked, walked there but no room available
Stayed 1 night in Jul 2025

2/10 Terrible

Rosane

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty
Stayed 2 nights in Aug 2025

2/10 Terrible

Arianna

Disliked: Cleanliness, staff & service, property conditions & facilities
The place was so unclean and i have taken pictures. I left the property at 6am as i couldn't wait to leave
Stayed 1 night in Aug 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very poor. The rooms; decor and facilities are bad. The toilet and shower facilities were terrible. Staff were nowhere to be seen. I think I was as the only person staying at this property as I didn't see anybody else the 3 days I was there. Do not stay at this place!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked one night at the Golden Star. I already knew Victoria was a great area, and since I was on a budget, their price—cheaper than anywhere else—was a big factor. To be honest, I was a little nervous after seeing a few negative reviews, but I couldn’t have been happier with my stay. The staff were polite and helpful, and I even had a nice chat with the owner, who gave me excellent recommendations for places to eat, drink and go out. He’s lived in central London all his life and knows it extremely well. I stayed in Room 5 on the second floor. The room was very clean, the bed was comfortable, towels and soap were provided, and the free Wi-Fi worked well. The shared bathroom was right next to my room, so it felt almost like having a private one. Overall, the hotel offered a great price in a great location, and I’ll definitely be staying there again! Very happy to have stayed
Stayed 1 night in Sep 2025

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
I came 11 pm in the hotel which I sent them an email saying I will be late. It turns out that they are fully booked . Imagined I traveled 5 hours from wales plus I have a visitor from Australia . It gave me a headache as I don’t know where to go. The guy offered me a used room and wait for an hour just to clean it. It turns out dirty and bad smell . I need a refund at least for this trouble ! I think this app Expedia or even the hotel itself got the problem. It’s not acceptable !
Stayed 1 night in Sep 2025

2/10 Terrible

Adnan

Disliked: Cleanliness, staff & service, property conditions & facilities
There was not check in availability No room available but booking and charging accepted. Check in time 12 in night they didn’t open door and refused to give rooom because not available and money not refunded
Stayed 1 night in Jul 2025

2/10 Terrible

Voahangy

Disliked: Cleanliness, amenities, property conditions & facilities
The check-in starts at 1:00 pm: we were there at 1:00 pm and no one was there to receive us. This hotel has no reception desk. A random customer from the Hotel calls someone telling him that we were there. When he arrived, he said that the room was not yet cleaned so we have to wait for 1-2 hours before moving into the room. 2 hours later, a person sitting at the entrance of the Hotel was not able to tell us in which room we should go. After minutes of waiting, we had the key for the room at the first floor: the bed was barely made, the flush of the toilet was leaking, only 2 cups set on a wooden stool (on the website there should be a coffee/tea maker) We were invited to change the room in the second floor which is more acceptable than the previous one, but we have to ask for soap, paper toilets, the TV doesn't work, the heater doesn't work but replaced by a portable heater which is already in a weird condition. The sink was leaking and the floor was wet. The ceiling was in a bad condition as well as the curtain. I would not recommend this Hotel to others. I suggests Expedia checking the Hotels you advertise on your website and the real conditions in which they are because it is very disappointing.
Stayed 2 nights in Nov 2025

6/10 Okay

Anton

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Despite the overall low ratings this hotel has received, I was pleasantly surprised by the friendly and helpful lady who handled the keys. I had to go to a different building to pick them up, which was a bit unexpected, but she made the process quick and smooth. The room was quite basic. The bed was freshly made and the large flat screen TV worked well with a streaming service included, but the cleanliness left a lot to be desired—it felt a bit run-down and not very well maintained. The shared bathroom was very small and cramped. That said, I personally found it fine for my stay, since I spent most of my time out exploring London. The location was a big plus, with great access to public transport and connections around the city. If you're mainly looking for a place to sleep and don’t mind a more worn environment, this place could work—especially on a budget.
Stayed 5 nights in Jul 2025

2/10 Terrible

Odalys

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please, in my opinion, the pictures at the Expedia app, it's completely different. UK inspection passed through,at the time of my vacation, and they're answering for your service.

4/10 Poor

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty run down below budget hotel

Dirty, run down, uncomfortable, and lacking basic amenities. Not recommended.
Stayed 1 night in Jul 2022

2/10 Terrible

LUZ

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible like a horror movie experience.
Stayed 2 nights in Jul 2022

2/10 Terrible

Sidnei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible room - avoid !!!

Horrible to not be rude, I’ve never seen something like this before, dirty and poor condition, never been cleaned. I don’t know how hotels.com accepted property’s like this. Very sad.
Stayed 1 night in Jul 2022

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, room comfort

Worst hotel in London?

The room had only one power socket which needed an extension draped over a sink to use it. TV not working, just a single sheet on the bed, broken window, shower and door. By far the worst place I have ever had to stay
Stayed 4 nights in Jun 2022
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