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Golden Star Hotel

2.5 star property
Hotel in London, near Buckingham Palace

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Photo gallery for Golden Star Hotel

Free WiFi, bed sheets
Free WiFi, bed sheets
Interior
Free WiFi, bed sheets
Exterior detail

Reviews

3.6 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Single Room

Highlights

LCD TV
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, Shared Bathroom

Highlights

LCD TV
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

LCD TV
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

Highlights

LCD TV
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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  • 24/7 front desk
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About the neighborhood

Map
75 Warwick Way, Victoria, London, England, SW1V 1QR

What's nearby

  • Victoria Station Travel Information Centre - 9 min walk - 0.5 miles
  • Buckingham Palace - 18 min walk - 1.0 mile
  • Hyde Park - 3 min drive - 1.3 miles
  • Big Ben - 4 min drive - 1.2 miles
  • London Eye - 6 min drive - 1.8 miles

Getting around

  • London (ZEP-Victoria Train Station) - 8 min walk
  • Victoria Underground Station - 8 min walk
  • London City Airport (LCY) - 51 min drive

Restaurants

  • ‪St. Georges Tavern - ‬5 min walk
  • ‪The Queens Arms - ‬3 min walk
  • ‪The Marquis of Westminster - ‬1 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Cyprus Mangal - ‬2 min walk

About this property

Golden Star Hotel

Hotel near Buckingham Palace
Close to Sloane Square and Westminster Abbey, Golden Star Hotel has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Luggage storage and tour/ticket assistance
Room features
All guestrooms at Golden Star Hotel include amenities such as free WiFi.
Extra amenities include:
  • Coffee/tea makers and daily housekeeping

Languages

English, French, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Golden Star Hotel London
Golden Star London
Golden Star Hotel London, England
OYO Golden Star Hotel
Golden Star Hotel Hotel
Golden Star Hotel London
Golden Star Hotel Hotel London

Frequently asked questions

Is Golden Star Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Golden Star Hotel?

This hotel doesn't offer parking.

What time is check-in at Golden Star Hotel?

Check-in start time: 1 PM; Check-in end time: midnight.

What time is check-out at Golden Star Hotel?

Check-out is at 11 AM.

Where is Golden Star Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Hyde Park are also within 1 mi (2 km). Victoria Underground Station is 8 minutes by foot and London (ZEP-Victoria Train Station) is 8 minutes.

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Golden Star Hotel Reviews

Reviews

3.6
Rating 10 - Excellent. 38 out of 1000 reviews
Rating 8 - Good. 69 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 171 out of 1000 reviews
Rating 2 - Terrible. 633 out of 1000 reviews

3.4/10

Cleanliness

4.6/10

Staff & service

3.2/10

Amenities

3.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Odalys

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please, in my opinion, the pictures at the Expedia app, it's completely different. UK inspection passed through,at the time of my vacation, and they're answering for your service.

4/10 Poor

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty run down below budget hotel

Dirty, run down, uncomfortable, and lacking basic amenities. Not recommended.
Stayed 1 night in Jul 2022

2/10 Terrible

LUZ

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible like a horror movie experience.
Stayed 2 nights in Jul 2022

2/10 Terrible

Sidnei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible room - avoid !!!

Horrible to not be rude, I’ve never seen something like this before, dirty and poor condition, never been cleaned. I don’t know how hotels.com accepted property’s like this. Very sad.
Stayed 1 night in Jul 2022

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, room comfort

Worst hotel in London?

The room had only one power socket which needed an extension draped over a sink to use it. TV not working, just a single sheet on the bed, broken window, shower and door. By far the worst place I have ever had to stay
Stayed 4 nights in Jun 2022

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE EXPERIENCE

The shower was disgusting and dirty with spiders and cobwebs. The tv wasn’t working & the sink was stopped up. There were no fans or air conditioning. The room is just unusable.
Stayed 1 night in Jul 2022

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

This has to be the worse room (cannot call it a hotel) I have ever entered - I have seen better flop houses. The room was dirty beyond belief and when I complained the gentleman stated it was a reasonable hotel. I would certainly not wish anyone to stay here - photos will speak a thousand words!! Not happy to have paid anything for this pleasure, Hotels.com you need to remove them from your website I only remained as I needed to be in London and everything was sold out or crazy prices when I tried to re-book
Curtain falling down damaged
Ceiling damaged - theme throughout the building unkept and damage everywhere
Beds on arrival (I never used them for fear of not being clean
Carpet (dirty) and coffee making stuff ???
Stayed 2 nights in Jun 2022

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

NEEDS SHUTTING DOWN

Absolutely abysmal! Dirty, health and safety nightmare and public health concern.black mould in the shower, half a shower door missing, toilet flush broken, extension lead over the sink, window smashed and masking taped, curtain hanging off, cigarette burn on the bedsheet. Couldn’t breathe in the room had to go outside and use my asthma pump several times. Owner turned nasty and aggressive when issue were bought up. No inside lock on the door or bathroom door. Hotels.com need to pull this from their site. DO NOT GO!
Shower drain
State of the skirting board
Broken flush
‘Paint’ on the door (no brown paint in the room poor excuse)
Stayed 3 nights in Jul 2022

4/10 Poor

Declan

Disliked: Cleanliness, property conditions & facilities, room comfort

Bare essentials

Much too expensive for what is given. The conditions in the room are extremely basic. The room wasn't cleaned thoroughly at all. The shower worked fine. In the twin room, one bed was really firm and the other very soft. The curtains were hanging on by a thread and let in light all the time. The walls to my room were really thin so that I could hear the person's TV on deep into the night. There isn't a reception, the owner simply takes cash because the card machine was 'broken'. Your details are written down on pieces of paper that are cut into shape. Look, if you/re just looking to have the bare, and I mean VERY bare essentials of a place to rest then stay here but just make sure you're not paying top dollar like I did. Lastly, the man I dealt with staying there was respectful and kind - the money just isn't put back into the property.
Stayed 2 nights in Jul 2022

2/10 Terrible

Kayleigh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reported to Trading Standards - not fit for people

Let me begin this review by telling readers that I once slept in a barn owned by somebody nicknamed "Uncle Filthy" and it was still better than this place. In fact, I'm pretty sure when Mary and Joseph followed the North Star, they wound up at The Golden Star instead and decided a barn was a more appealing option. Never in my life have I stayed somewhere as disgusting as this rot hole, and I doubt I ever will again. Our room stank of damp, and had some unidentified red substance smeared up the walls, dirty bedsheets shoved down the side of the bed, the walls were filthy, every corner of the room was thick with dirt and dust, as were the surfaces and the falling apart cupboard which had a dirty bowl and an old cushion on top. The bin was full of rubbish, although by this point, that was the least of our worries, as was the nonfunctional light in the bathroom. The wooden window frames were rotten and filthy, and the toilet had poop smeared around the bowl, and clearly hadn't been cleaned. Outside of our room was a small utility cupboard with a washing machine. The floor was strewn with brown filthy bed sheets which piled up maybe four or five feet. In the hallway there was mould on the walls and bed sheets hanging on bannisters and on wooden racks which obstructed the walkway. There was another cupboard semi-concealed by a curtain, which was full of more dirty bedsheets and piles of rubbish. This place is like something from a horror movie. It needs shutting down.
Window frames farming their own ecosystem in the rot.
A bin, which is exactly where this B&B should go.
We were too scared to even touch the kettle, let alone use it to make a hot beverage.
Not an early Christmas present, but instead a dirty bedsheet shoved down the side of the bed.
Stayed 2 nights in Jul 2022

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Imposible poder comunicarse con el hotel de ninguna de las formas.
Stayed 3 nights in Apr 2025

2/10 Terrible

Oliver

Stayed 1 night in Feb 2025

4/10 Poor

Federico ignacio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo barato sale caro

Buena ubicacion, pero el resto no me ha gustado sobre todo la higiene. El lugar muy barato pero no volvería. Me he equivocado.
Stayed 4 nights in Oct 2022

4/10 Poor

Thais

Stayed 2 nights in Oct 2022

2/10 Terrible

Verified traveler

Hotel horrível

Experiência muito desagradável! Tirem imediatamente esse local da lista de hotéis, pois prejudica a marca!
Stayed 2 nights in Oct 2022

2/10 Terrible

Debbie

Stayed 1 night in Oct 2022

2/10 Terrible

Eva-Lena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trasiga lampor i trappuppgången. Fanns bara lakan och handduk för en person. Smutsiga golv.
Stayed 3 nights in Aug 2022

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Andrea

Stayed 1 night in Jul 2022

2/10 Terrible

Maurizio

Stayed 1 night in Jul 2022

4/10 Poor

lawrence

Disliked: Cleanliness, amenities, property conditions & facilities
L’unica cosa veramente valida è la posizione, infatti si trova a 10 minuti a piedi dalla stazione di Victoria, in una via estremamente tranquilla e poco trafficata, con diversi ristoranti e bar a 1 minuti di distanza. Per il resto l’esperienza è stata ORRIBILE: al momento del mio arrivo non c’era nessuno ad accogliermi, ho dovuto chiamare un numero di telefono indicato in loco e la persona è arrivata dopo mezz’ora. Devo dire che il signore che mi ha accolto era particolarmente gentile, tuttavia non ho potuto pagare con il bancomat perché mi è stato detto che il POS non funzionava…..Le condizioni di pulizia sono pessime, i mobili, le pareti, il pavimento, le porte, portavano macchie di ogni tipo e colore. All’interno c’era un forte odore di sporco. Il water portava i segni dell’ospite precedente, il lavabo era otturato e quindi l’acqua non scendeva. Viaggio da trent’anni in tutto il mondo, sono parecchio spartano e ho un buon spirito d’adattamento ma devo dire si è trattato dell’hotel più sporco che abbia mai trovato. ASSOLUTAMENTE SCONSIGLIATO!!
Stayed 1 night in Jul 2022

4/10 Poor

Dante

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

2/10 Terrible

M Rasborn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

Linda Kærgaard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Ruby

Stayed 1 night in Jun 2022