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DoubleTree by Hilton London West End

Property class: 4

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Photo gallery for DoubleTree by Hilton London West End

A lobby with a central seating area, a reception desk, and potted plants. - DoubleTree by Hilton London West End (London)
A hotel room with a large bed, bedside lamps, a small round table with a lamp, a yellow chair, and a window with curtains. - DoubleTree by Hilton London West End (London)
The exterior of the DoubleTree by Hilton hotel with a marquee sign, entrance, and potted plants. - DoubleTree by Hilton London West End (London)
A modern lounge area with sofas, armchairs, a coffee table, and a fireplace. - DoubleTree by Hilton London West End (London)
A lobby with seating areas, a reception desk, and a bar. - DoubleTree by Hilton London West End (London)
Near The British Museum and Leicester Square, DoubleTree by Hilton London West End provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant, The Writing Room, offers brunch, lunch, and dinner. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Twin Bed

A hotel room with a tufted headboard, a bedside telephone, a lamp, a fire alarm, and a door with a keycard reader.

Room, 1 Twin Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

A large bed with white linens, a red headboard, and a wall-mounted lamp.

Room, 1 Double Bed

8.2 out of 10
Very good
(26 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a red headboard, a bedside lamp, a phone, and wall art.

Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

A hotel room with a bed, a desk, a chair, a mirror, and a door leading to a bathroom.

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Accessible

A hotel room with a bed, a desk, a chair, a mirror, and a door leading to a bathroom.

Room, 2 Twin Beds, Accessible

7.8 out of 10
Good
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a desk, two chairs, a small table, and a nightstand with a lamp.

Junior Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed (Superior)

A hotel room with a bed, a desk, a chair, a mirror, a red accent wall, and a television.

Family Room, 1 Queen Bed with Sofa bed (Superior)

8.0 out of 10
Very good
(17 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Superior)

A hotel room with a large bed, a desk with a lamp, a chair, a bedside table with a phone, and a patterned rug.

Deluxe Room, 1 King Bed (Superior)

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a chair, a desk, and a lamp.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Room, 1 King Bed

7.6 out of 10
Good
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Superior)

A hotel room with a large bed, bedside tables, a lamp, a small table with a chair, and a view of the outdoors.

Deluxe Room, 1 Queen Bed (Superior)

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a TV, a small table with water bottles, a chair, and a wardrobe.

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room

Room

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds

A hotel room with a large bed, a desk with a lamp, a chair, and a TV mounted on the wall.

Premium Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Duplex, Multiple Beds

A hotel room with two beds, a wooden headboard, a nightstand with a phone, and a patterned rug.

Duplex, Multiple Beds

  • 45 sq m
  • Sleeps 2
  • 2 King Beds

About the neighborhood

Located in London City Centre, a neighborhood in London, DoubleTree by Hilton London West End is in the entertainment district and near a metro station. The area's natural beauty can be seen at Hyde Park and Russell Square, while The British Museum and Royal Albert Hall are cultural highlights. Check out an event or a game at Emirates Stadium, and consider making time for London Eye, a top attraction not to be missed. Visit our London travel guide
Map
92 Southampton Row, London, England, WC1B 4BH

What's nearby

  • A large classical building with columns and statues, surrounded by trees and a paved area with people walking.
    Bloomsbury Square
    1 min walk - 0.1 miles
  • A busy city square with historic buildings, a fountain, and various shops including a pharmacy and a cinema.
    Theatreland
    3 min walk - 0.2 miles
  • A park with trees, grass, a statue, and buildings in the background during sunset.
    Russell Square
    5 min walk - 0.3 miles
  • October Gallery
    1 min walk - 0.1 miles
  • All Star Lanes-Holborn
    1 min walk - 0.1 miles

Getting around

  • Holborn Underground Station
    4 min walk
  • Tottenham Court Road Station
    10 min walk
  • Heathrow Airport (LHR)
    61 min drive

Restaurants

  • 'The Level' Restaurant
    1 min walk
  • Nyx Breakfast
    2 min walk
  • KFC
    1 min walk
  • Master Wei
    2 min walk
  • Swan
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 35.95 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Writing Room

Things to do

  • Bicycle rentals
  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 1911
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is DoubleTree by Hilton London West End pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at DoubleTree by Hilton London West End?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton London West End?

Check-out is at noon. Late check-out is available for GBP 10 (subject to availability).

Where is DoubleTree by Hilton London West End located?

Located in London City Centre, this hotel is within a 5-minute walk of Russell Square and The British Museum. Oxford Street and Covent Garden Market are also within 15 minutes. Holborn Underground Station is only a 4-minute walk and Russell Square Underground Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton London West End Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 391 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 99 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. We will definitely be back! Btw breakfast was amazing!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean and tidy
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing reception staff and spacious rooms
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Great location, clean.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, high standard and fantastic staff!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Room was lovely, staff all very friendly and helpful. Just a lovely hotel to stay and within walking distance to theatres shops etc.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Amenities
This West End Hotel is in a great central London location, making it easy to visit many of the city's major attractions. The breakfast service was convenient and provided an easy start to our busy sightseeing days. Unfortunately, our experience with the room was disappointing. We were in the rare two-bed room that, while functional for accessibility (w/c), lacked visual appeal and comfort. The atmosphere felt uninviting, and we found ourselves using the room only for sleeping because it was not a pleasant place to relax after a full day of travel and exploring.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful staff.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, great breakfast and a great view from the room! Thank you.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very helpful and friendly. The room was comfortable and provided plenty of extras which made our stay very enjoyable.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, we would definitely stay again

We had a great stay here. The location is perfect and the room was lovely.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and the staff were lovely. The hotel could do with an update as there were certain aspects in the room that could do with an upgrade - cracked tiles in the bathroom, curtains slightly frayed/ripped, tv didn’t work properly. The walls are very thin so can hear every noise from nearby rooms/corridors/outside on the street. The location of the hotel is great to jump on the tube to visit everywhere or for a nice stroll around. Reception staff were very helpful with queries/issues I had and rectified everything.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and lovely room

Great room, perfect location and lovely staff
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Nice staff and well kept hotel!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Reception and hospitality at the check in and the room was clean and a quiet location which allowed for a great rest. The breakfast service was excellent on the lower floor and all round was very pleased with the stay and hope to return one day on another visit!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Checking in was easy and the staff was courteous. I appreciated the ability to check in even earlier than anticipated. The room was clean and met my needs.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious comfortable rooms, great amenities and food options! Buffet was excellent! Staff were wonderful!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel, friendly and helpful. The room was lovely
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located to be able to walk to shopping areas, restaurants and the West End.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and the staff was really nice
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and approachable staff and a very warm welcome.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Staff was super friendly and helpful.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Staff were all lovely and helpful!!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frendly and well located for exploring

Hassan on the front desk was wonderful and all the staff so friendly and courteous.
Stayed 1 night in Jul 2024