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DoubleTree by Hilton London Kingston Upon Thames

Property class: 4

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Photo gallery for DoubleTree by Hilton London Kingston Upon Thames

A restaurant with blue cushioned seating, wooden tables, and hanging lights. - DoubleTree by Hilton London Kingston Upon Thames (Kingston Upon Thames)
A modern reception area with a glass partition, wooden furniture, and a view of the outdoors. - DoubleTree by Hilton London Kingston Upon Thames (Kingston Upon Thames)
A hotel with a modern design, featuring a prominent corner entrance and a well-lit facade. - DoubleTree by Hilton London Kingston Upon Thames (Kingston Upon Thames)
A restaurant with outdoor seating and a covered entrance. - DoubleTree by Hilton London Kingston Upon Thames (Kingston Upon Thames)
A bar area with a long counter, shelves with bottles, and a patterned floor. - DoubleTree by Hilton London Kingston Upon Thames (Kingston Upon Thames)
Located close to Rose Theatre Kingston and Hampton Court Park, DoubleTree by Hilton London Kingston Upon Thames provides golfing on site, a terrace, and dry cleaning/laundry services. The on-site local and international cuisine brasserie, Hawkers Bar and Brasserie, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a view of greenery through the window.

Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room (Guest)

A hotel room with two beds, a chair, a lamp, and a view of trees through large windows.

Twin Room (Guest)

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with a large bed, a desk with a chair, a TV, and a window with a view of trees.

Superior Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Corner

A hotel room with a large bed, a desk with a flat-screen TV, a view of the city through large windows, and a cityscape visible outside.

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a large window.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a TV, a desk, and a carpeted floor.

Junior Suite, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible

A modern bathroom with a shower, toilet, sink, and large mirror.

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Queen Room with Two Queen Beds

In-room safe, blackout drapes, iron/ironing board, cribs (free)

Deluxe Queen Room with Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite

In-room safe, blackout drapes, iron/ironing board, cribs (free)

Junior Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Accessible Queen Room

In-room safe, blackout drapes, iron/ironing board, cribs (free)

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Canbury, a neighborhood in Kingston Upon Thames, DoubleTree by Hilton London Kingston Upon Thames is in a shopping district and near a train station. The area's natural beauty can be seen at Richmond Park and River Thames, while Chessington World of Adventures and Thorpe Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Twickenham Stadium. Visit our Kingston Upon Thames travel guide
Map
1 Skerne Road, Surrey, Kingston Upon Thames, England, KT2 5FJ

What's nearby

  • The Houses of Parliament, Big Ben, and the River Thames in London.
    Thames Path
    1 min walk - 0.1 miles
  • A historic castle with towers and a river in the foreground.
    River Thames
    3 min walk - 0.2 miles
  • A calm water body reflecting trees and buildings, with a clear sky and contrails.
    Hampton Court Park
    7 min walk - 0.4 miles
  • A large elk standing in a shallow water body with a grassy background.
    Bushy Park
    9 min walk - 0.5 miles
  • A herd of deer in a grassy field with trees in the background.
    Richmond Park
    4 min drive - 1.1 miles

Getting around

  • Kingston Station
    4 min walk
  • Richmond Underground Station
    9 min drive
  • Heathrow Airport (LHR)
    45 min drive

Restaurants

  • M&S Café
    5 min walk
  • Mason + Rye
    2 min walk
  • Itsu
    5 min walk
  • The Grey Horse - SMOK'D
    5 min walk
  • Cappadocia Restaurant
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.3 miles (GBP 8.50 per day); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13 to 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawkers Bar and Brasserie

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet (varies based on length of stay), plus a one-time cleaning fee of GBP 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 to 15.95 per person
  • Offsite parking fee: GBP 8.50 per day (0.3 mi away; open 24 hours)
  • Pet fee: GBP 20 per pet (varies based on length of stay) plus GBP 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is DoubleTree by Hilton London Kingston Upon Thames pet-friendly?

Yes, DoubleTree by Hilton London Kingston Upon Thames allows cats and dogs with a maximum weight of up to 75 lbs per pet. There's a fee of GBP 20 per pet, per night. A cleaning fee of GBP 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at DoubleTree by Hilton London Kingston Upon Thames?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 20.00 (subject to availability). After-hours check-in is not available.

What time is check-out at DoubleTree by Hilton London Kingston Upon Thames?

Check-out is at 11 AM. Late check-out is available for GBP 15 (subject to availability).

Where is DoubleTree by Hilton London Kingston Upon Thames located?

Located in Canbury, this hotel is within a 10-minute walk of River Thames, Rose Theatre Kingston, and Hampton Court Park. Bushy Park and Richmond Park are also within 1 mi (2 km). Kingston Station is only a 4-minute walk and Kingston Upon Thames Hampton Wick Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton London Kingston Upon Thames Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 478 out of 877 reviews
Rating 8 - Good. 268 out of 877 reviews
Rating 6 - Okay. 69 out of 877 reviews
Rating 4 - Poor. 37 out of 877 reviews
Rating 2 - Terrible. 25 out of 877 reviews

Reviews

Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large bed, dark air conditioned room that was great for sleeping Staff lovely Good breakfast
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean hotel. Definitely recommend
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Jae

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived a little earlier than 3 pm check-in. Room wasn’t ready but the second staff was very helpful. Breakfast was ok. Parking is about 5 mins walk or less at Sainsbury’s.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very convenient.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large nice room with plenty of light. Excellent sleep as well sound proofed
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean nice hotel, friendly staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Breakfast was fantastic
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel, staff were fab.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast staff and also lady who checked us in
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with a very good location. Breakfast was very good. Very minor but be nice if they had water in the room
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

dean

Liked: Cleanliness, staff & service
Location was good, only a 5 minute walk to the train station. Bar area was nice, breakfast was good could have done with being abit warmer
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel close to Kingston. Beds were hard but otherwise a very good stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Great location, really helpful staff
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Recently renovated and clean
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near to Kingston station as well as good shopping and dining options along with in-house restaurant.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value clean comfortable hotel with everything you might need
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, loads of dining options
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very good stay. The trainee receptionist, Emily, was extremely warm, friendly and welcoming. The room was clean and comfortable and we had a good breakfast. We enjoyed the welcome cookies too!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities
Perfect stay, staff very helpful and friendly . Breakfast excellent
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Trisha

Liked: Cleanliness, amenities, property conditions & facilities
Hotel room was clean, staff were friendly and professional and the location was very good! Close to the shopping area and train stations so staying outside London is easy and convenient!
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Lori

Liked: Amenities, property conditions & facilities
Staff extremely courteous and helpful. Enjoyed our stay and will return.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

chi shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great - family get away and all staff at the hotel were friendly and always on hand to assist and provide an excellent service.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Amazing stay with friendly and helpful staffs. Rooms are clean and fantastic location. Definitely will have another stay in the future.
Stayed 1 night in Nov 2024