Located close to O2 Arena and Royal Observatory, DoubleTree by Hilton London - Docklands Riverside provides a grocery/convenience store, a terrace, and a coffee shop/cafe. The on-site international cuisine restaurant, Columbia, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a garden and a library, guests can connect to free WiFi in public areas.
Other perks include:
Buffet breakfast (surcharge), a free ferry terminal shuttle, and self parking (surcharge)
Express check-out, express check-in, and luggage storage
Coffee/tea in the lobby, barbecue grills, and a vegetable garden
Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 378 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
Free infant beds and free extra beds
Bathrooms with shower/tub combinations and free toiletries
Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
2 bars/lounges
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Columbia
Columbia Bar
Urban Beach
Things to do
Gym
Library
Stereo
TV in common areas
Family friendly
Free rollaway/extra bed
Grocery/convenience store
In-room crib
In-room refrigerator
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
14 meeting rooms
9,322 square feet of conference space
Computer station
Outdoors
Barbecue grill
Garden
On a river
Terrace
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
3 buildings
6 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 1991
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free crib
Free rollaway/extra bed
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
47-inch smart TV with premium channels
Food and drink
24-hour room service
Coffee/tea maker
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 21.95 per person
Self parking fee: GBP 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London
Frequently asked questions
Is DoubleTree by Hilton London - Docklands Riverside pet-friendly?
No, only service animals are welcome at the property.
How much is parking at DoubleTree by Hilton London - Docklands Riverside?
Self parking is available for GBP 20 per night.
What time is check-in at DoubleTree by Hilton London - Docklands Riverside?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at DoubleTree by Hilton London - Docklands Riverside?
Check-out is at noon.
Where is DoubleTree by Hilton London - Docklands Riverside located?
Located in Southwark, this hotel is within 3 mi (5 km) of Tower of London, Royal Observatory, and O2 Arena. St. Paul's Cathedral and London Eye are also within 6 mi (10 km). Rotherhithe Overground Station is 20 minutes by foot and Westferry Station is 23 minutes.
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DoubleTree by Hilton London - Docklands Riverside Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 487 out of 1005 reviews
10 - Excellent
487
Rating 8 - Good. 292 out of 1005 reviews
8 - Good
292
Rating 6 - Okay. 118 out of 1005 reviews
6 - Okay
118
Rating 4 - Poor. 60 out of 1005 reviews
4 - Poor
60
Rating 2 - Terrible. 48 out of 1005 reviews
2 - Terrible
48
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10
Great property in a great location and fabulous staff
Allan
Stayed 3 nights in May 2025
10/10
Beautiful river view!
Mingqing
Stayed 2 nights in May 2025
10/10
Staff were very attentive and helpful.
Andrew
Stayed 1 night in Apr 2025
10/10
The Hotel is excellent. We had a great time.
Abraham
Stayed 7 nights in Apr 2025
8/10
We enjoyed our stay. Loved that there was an Uber dock on-property.
Carla
Stayed 2 nights in Mar 2025
10/10
An absolute gem of a hotel! Really loved the ferry service and was pleasantly surprised about the option. Breakfast had a great assortment and staff were kind and very helpful.
I personally liked that this hotel was located away from touristy areas of london, it just felt really quaint and slow paced.
Lauren
Stayed 6 nights in Apr 2025
10/10
Enjoyed my stay.
Bill
Stayed 1 night in Dec 2024
10/10
Great stay, helpful staff, great breakfast and service!
Dan
Stayed 1 night in Feb 2025
8/10
Clean nice hotel
Wendy
Stayed 1 night in Mar 2025
8/10
Staff were lovely and good location
Molly
Stayed 2 nights in Jan 2025
10/10
Great place to stay, easy to get to places we wanted, polite staff and just a great general place to stay. Will be staying there in future
Wayne
Stayed 2 nights in Feb 2025
8/10
A short stay for my family. Nice hotell but it was a long busride to get there.
Lina
Stayed 1 night in Apr 2025
10/10
This was such an amazing stay! Came over for the London Marathon and booked a room sort of at the last minute. The staff was very warm and welcoming. From the front desk, breakfast, maintenance, absolutely the best. Breakfast buffet was exceptional. Loved that it was in a quiet neighborhood. Loved the ferry to cross the Thames. If I ever come back to London, this property will be at the top of my list to book.
Nathan
Stayed 6 nights in Apr 2025
8/10
Great hotel for families. Large family room with fabulous views from the balcony.
Free breakfast for kids made it worth paying for as its rather expensive otherwise.
Handy location for the Minecraft Experience if driving.
Rooms are a little tired but a solid 4 star overall.
Rebecca
Stayed 1 night in Apr 2025
10/10
Build on old docks
Alberto
Stayed 4 nights in Apr 2025
4/10
The hotel staff, location and amenities were brilliant. We were really disappointed though with the room, the air conditioning unit was loud
Rebecca
Stayed 1 night in Mar 2025
8/10
liked the hotel very much and expect to revisit but not sure if there were rooms with baths instead of showers as usually prefer choice of bath as helps with my body pain.
Mary
Stayed 2 nights in Mar 2025
8/10
Friendly helpful staff,
Verified traveler
Stayed 1 night in Feb 2025
10/10
Younis the reception staff really made my visit perfect.
Beatrice
Stayed 1 night in Feb 2025
6/10
Everything was brilliant apart from beds and pillows not comfortable at all!!
Shahzad
Stayed 2 nights in Apr 2025
10/10
Friendly Staff
Kevin
Stayed 2 nights in Feb 2025
10/10
Excellent Experience
Rakesh
Stayed 5 nights in Mar 2025
10/10
The free ferry over to Canary wharf was the difference that made it five stars. Otherwise you have to take the bus every time to get to a store/other restaurant. The familyroom for five was very good. We didn't have any warm water in the shower last evening/morning. But we have nothing else to complain about! We had a very nice stay!
Mattias
Stayed 4 nights in Apr 2025
8/10
Clean and good hotel. The rooms and hallways are a little outdated. Very friendly and helpful personel and the breakfast buffet is outstanding.
Overall very good impression, location is ok, a little far from the touristic places but good beds and a prefect view of the Thames.