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DoubleTree by Hilton Hotel London Ontario

4.0 star property
Downtown London's welcoming retreat offers on-site shopping and an indoor pool for relaxation, with express check-in making arrivals seamless for travelers

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Photo gallery for DoubleTree by Hilton Hotel London Ontario

Property amenity - DoubleTree by Hilton Hotel London Ontario (London)
Exterior - DoubleTree by Hilton Hotel London Ontario (London)
Reception - DoubleTree by Hilton Hotel London Ontario (London)
Indoor pool - DoubleTree by Hilton Hotel London Ontario (London)
1 King Bed Suite with Living Room | Living area | 27-inch TV with cable channels, pay movies, MP3 dock - DoubleTree by Hilton Hotel London Ontario (London)
DoubleTree by Hilton Hotel London Ontario is in downtown London, offering convenience with an on-site grocery store and shopping. The helpful staff enhances stays with access to an indoor pool, coffee shop, hair salon, dry cleaning services, and meeting facilities.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

2 Double Beds

8.4 out of 10
Very good
(33 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 1 Dbl Mobility Accessible W/ Bathtub

27-inch TV with cable channels, pay movies, MP3 dock

1 Dbl Mobility Accessible W/ Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for 1 King Deluxe Room

1 King Deluxe Room | Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Deluxe Room

7.8 out of 10
Good
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

2 Queen Beds

8.4 out of 10
Very good
(63 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Beds Deluxe Room

Premium bedding, down comforters, pillowtop beds, in-room safe

2 Queen Beds Deluxe Room

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room

Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels

King Room

  • Sleeps 2
  • Free WiFi

Two Queens Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • Free WiFi

Two Doubles Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • Free WiFi

View all photos for 1 King Full Kitchen

1 King Full Kitchen | Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Full Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed Suite with Living Room

1 King Bed Suite with Living Room | Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Bed Suite with Living Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Executive Suite

1 King Executive Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Executive Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Prime Minister Suite

1 King Prime Minister Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Prime Minister Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds Suite with Living Room

2 Queen Beds Suite with Living Room | Premium bedding, down comforters, pillowtop beds, in-room safe

2 Queen Beds Suite with Living Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Downtown London neighborhood, DoubleTree by Hilton Hotel London Ontario is connected to the convention center. Covent Garden Market and White Oaks Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Victoria Park. Looking to enjoy an event or a game while in town? See what's going on at Budweiser Gardens. Spend some time exploring the area's activities, including skiing. Visit our London travel guide
Map
300 King St, London, ON, N6B1S2

What's nearby

  • Victoria Park
    Victoria Park
    8 min walk - 0.5 miles
  • Covent Garden Market
    Covent Garden Market
    8 min walk - 0.5 miles
  • London Convention Center
    5 min walk - 0.3 miles
  • London Music Hall
    8 min walk - 0.5 miles
  • Budweiser Gardens
    11 min walk - 0.6 miles

Getting around

  • London, ON (XDQ-London Train Station)
    7 min walk
  • London, ON (YXU-London Intl.)
    17 min drive

Restaurants

  • Tim Hortons
    9 min walk
  • Crabby Joe's Bar & Grill
    4 min walk
  • The Morrissey House
    4 min walk
  • Tim Hortons
    5 min walk
  • Zen Gardens
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (CAD 15)

Parking and transportation

  • Uncovered self parking on site (CAD 33.90 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 2.50 to 100 for adults and CAD 2.50 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay), plus a one-time cleaning fee of CAD 250 and a deposit of CAD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 28.25 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 2.5 to 100.0 for adults, and CAD 2.5 to 100.0 for children
  • Fee for wireless internet in public areas: CAD 15 (rates may vary)
  • Uncovered self parking fee: CAD 33.90 per day
  • Pet deposit: CAD 250 per stay
  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay) plus CAD 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 28.25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Hotel London Ontario have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is DoubleTree by Hilton Hotel London Ontario pet-friendly?

Yes, DoubleTree by Hilton Hotel London Ontario allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of CAD 250 per stay and a fee of CAD 84.75 per accommodation, per stay. A cleaning fee of CAD 250 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 33.90 per day.

What time is check-in at DoubleTree by Hilton Hotel London Ontario?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Hotel London Ontario?

Check-out is at 11 AM.

Where is DoubleTree by Hilton Hotel London Ontario located?

Located in Downtown London, this hotel is within a 10-minute walk of London Convention Center, Victoria Park, and Covent Garden Market. Budweiser Gardens and Museum London are also within 15 minutes. London, ON (XDQ-London Train Station) is 7 minutes by foot and London Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Hotel London Ontario Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 576 out of 1122 reviews
Rating 8 - Good. 277 out of 1122 reviews
Rating 6 - Okay. 143 out of 1122 reviews
Rating 4 - Poor. 63 out of 1122 reviews
Rating 2 - Terrible. 63 out of 1122 reviews

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and polite
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , very quiet , easy check in , area is fine ! , professional polite efficient staff , great free cookies to start the day is a nice touch ! No complaints , would stay again
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and Blanca’s walking distance to Canada Life Place. The breakfast was outstanding!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk staff was very friendly
Stayed 1 night in May 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff, and breakfast was excellent. Thank you.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blake Restaurant in the hotels had excellent food and service.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities
The hotel was ok, the rooms were dated with older stained furniture and carpets. The bed was comfortable and the gym was better than most hotel gyms. The downtown of the city in London is horrendous with drivers out street people and closed down businesses all around.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Nicola Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and staff at the restaurant were fantastic.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really friendly and accommodating
Stayed 1 night in Apr 2026
Verified

8/10 Good

Renee-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly
Stayed 1 night in Apr 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, bed was comfortable and staff was pleasant!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent rooms with comfy beds. Would not hesitate to recommend a stay here when in London.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service
Fantastic staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Great room, courteous staff, and great location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michele

Liked: Staff & service
Staff was great, parking was across the street but still close. Rooms were “ok” I would say, nothing special. Slightly outdated.
Stayed 1 night in Apr 2026
Verified

8/10 Good

ERIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was clean. Good location for events. Note, close to the fire department so wear earplugs.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Staff were great! Hotel was clean and spacious.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at check in was so helpful! She took time to try to get my room on the same floor as my friend. Parking is not great!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jonathon

Liked: Cleanliness, amenities
Excellent check in desk staff, with a warm cookie on arrival. Located very close to the Via station for train travellers. Close to most major hotspots.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. The staff were very accommodating and helpful. Went above and beyond! Would recommend.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

PBetty

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. Rooms were clean. Beds comfortable. Close to restaurants and the venue we wanted to go too!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Jane

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really old property. Needs a reno desperately. Smells like mould feels damp. Check in staff was nice. Bathtub didn’t drain was kinda gross. Food expensive in restaurant for what it is.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

BETH

Liked: Cleanliness, amenities, property conditions & facilities
I love the lotion on the wall, the coffee in the room is delicious, room was clean, comfy bed
Stayed 1 night in Feb 2026
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location we were close to Canada Life Place. The rooms were clean, everything we needed. The only issue was parking was a public lot.
Stayed 1 night in Feb 2026