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Dorsett Shepherds Bush

4.0 star property
Hotel with a restaurant, near Kensington High Street

Choose dates to view prices

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Reception
Lobby
Dorsett Room | Premium bedding, minibar, in-room safe, desk
Front of property - evening/night
Located in West London, Dorsett Shepherds Bush welcomes travelers with its on-site Asian restaurant Shikumen. Guests enjoy amenities like dry cleaning, luggage storage, multilingual staff, a 24-hour gym, and in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Dorsett Room

Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • Sleeps 2

View all photos for Dorsett Room

Dorsett Room | Premium bedding, minibar, in-room safe, desk

Dorsett Room

8.4 out of 10
Very good
(117 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

7.0 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/tub combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/tub combination
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

Studio Suite

  • Sleeps 3

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

View all photos for Dorsett Double Room

Premium bedding, minibar, in-room safe, desk

Dorsett Double Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

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About the neighborhood

Map
58 Shepherds Bush Green, London, England, W12 8QE

What's nearby

  • Westfield London Shopping Centre - 7 min walk - 0.4 miles
  • Kensington High Street - 18 min walk - 1.0 mile
  • Olympia Events - 18 min walk - 1.0 mile
  • Royal Albert Hall - 7 min drive - 2.3 miles
  • Hyde Park - 8 min drive - 2.5 miles

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪Shikumen Shepherd's Bush - ‬1 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪The Sindercombe Social - ‬1 min walk
  • ‪BrewDog Shepherd's Bush - ‬2 min walk
  • ‪Subway - ‬3 min walk

About this property

Dorsett Shepherds Bush

Upscale hotel near Westfield London Shopping Centre
Located close to Olympia Events, Dorsett Shepherds Bush provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site local and international cuisine restaurant, Restaurant Spice Gallery, offers breakfast, lunch, and dinner. Free in-room WiFi and a 24-hour gym are available to all guests.
Other perks include:
  • English breakfast (surcharge), express check-out, and luggage storage
  • Tour/ticket assistance, an elevator, and multilingual staff
  • A porter/bellhop, smoke-free premises, and meeting rooms
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 317 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • 37-inch LCD TVs with digital channels
  • Mini fridges, electric kettles, and daily housekeeping

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The Hoxton Shepherds Bush

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  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Frequently asked questions

Is Dorsett Shepherds Bush pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 70 per pet, per stay. Service animals are exempt from fees.

How much is parking at Dorsett Shepherds Bush?

This property doesn't offer parking.

What time is check-in at Dorsett Shepherds Bush?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Dorsett Shepherds Bush?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Dorsett Shepherds Bush located?

Located in Hammersmith and Fulham, this hotel is within 1 mi (2 km) of Westfield London Shopping Centre, Kensington High Street, and Olympia Events. Hyde Park and Marble Arch are also within 3 mi (5 km). Shepherd's Bush Market Underground Station and Goldhawk Road Underground Station are within a 5-minute walk.

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Dorsett Shepherds Bush Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 924 out of 2110 reviews
Rating 8 - Good. 546 out of 2110 reviews
Rating 6 - Okay. 335 out of 2110 reviews
Rating 4 - Poor. 177 out of 2110 reviews
Rating 2 - Terrible. 128 out of 2110 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay
Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is clean friendly well situated for shopping transport etc. Staff are super friendly and helpful and make you very welcome
Stayed 1 night in Oct 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building
Stayed 1 night in Oct 2025

10/10 Excellent

Malgorzata Agata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Dorsett Shepherds Bush just for one night and it was our second stay at this hotel and we would definitely be back again. The hotel has a very friendly and helpful staff and the bar area is very enjoyable. The rooms are of a good size and clean and in good working order and the bed is very comfy for a good night sleep. The area the hotel is located was very convenient for us to attend a concert (walking distance to both Exhibition White City and Eventim Apollo) and there is a lot of highly rated pubs and restaurants nearby to choose from. We both very much like the hotel and will be returning again, so definitely recommend it.
Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel short walk from the tube station
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and lovely hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
Great place awesome staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely receptive and professional. Our stay was very pleasant. I would go back again.
Stayed 4 nights in Jul 2025

8/10 Good

kojo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

8/10 Good

Samuel A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 12 nights in Mar 2025

8/10 Good

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Ideal hotel location slightly far from the centre
Stayed 2 nights in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always stay here.

Great staff, location and comfort.
Stayed 2 nights in Apr 2025

6/10 Okay

Alex

Liked: Staff & service, amenities
Staff were very helpful and friendly when asking questions. Showed a genuine interest in helping out and providing a great service. The hotel lobby is very grand as well as the room corridors being very well kept. However the room is very dated and quite dirty with stains all over the walls and carpets. Bathroom is very nice and big enough for 2 people. The location is very good as it is close to shops and transport links, however the area features a lot of noise at late hours which can make you feel slightly on edge if travelling back from the city centre late.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Beautiful hotel and friendly, welcoming and helpful staff.
Stayed 1 night in Apr 2025

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great spot especially if you are going to the empire for a gig.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd visit to the Dorsett everything good for a restful stay
Stayed 2 nights in Mar 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

perfect location for visiting Westfield Shopping Centre. Friendly staff, clean rooms, lovely breakfast. Our room had a noisy extractor/aircon, otherwise excellent stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had a truly lovely stay at Dorsett Shepherds Bush. From the moment we arrived, we felt welcomed and well cared for. The hotel strikes a beautiful balance between style and comfort, with a striking interior that’s both modern and full of character. Our room was spotlessly clean, spacious, and quiet—just what we needed for a relaxing break. The bed was incredibly comfortable, and we appreciated the little thoughtful touches, like the quality toiletries and soft lighting. Overall, it was a memorable experience that left us feeling rested and looked after. We would absolutely stay again and recommend it to others looking for a stylish, calm retreat in West London.
Stayed 1 night in Jul 2025

8/10 Good

NEIL

Liked: Cleanliness, amenities
Good location with good transport links into the city. Great staff, very helpful. Our room was very hot and we weren’t able to cool it down. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Moosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Good

My stay was excellent. I really enjoyed my time. Couldn’t be better
Stayed 13 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely hotel, really friendly staff. Excellent breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Really friendly welcome and porter helped me with bags when leaving. Room was clean and very comfortable. Would definitely book again when in London
Stayed 1 night in Feb 2025

8/10 Good

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Not far from Westfield and three different tube stations. Nice hotel would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel With Helpful Staff

A one night stay. Staff very friendly, helpful and attentive. Hotel is a pleasant setting. Rooms are of a good size and the king sized bed was comfortable. Breakfast had plenty of choice and was very tasty. Happy to stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

falwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as always ! I can’t picture myself staying in an other hotel tan the Dorset when I book a trip to London . The location is perfect . The staff is amazing . Rooms are the cleanest .
Stayed 3 nights in Apr 2025

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