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Dorsett Shepherds Bush

4.0 star property
Upscale comfort meets convenience at this West London hotel near Westfield Shopping Centre, where guests can exercise or explore local attractions

Choose dates to view prices

Located in West London, Dorsett Shepherds Bush welcomes travelers with its on-site Asian restaurant Shikumen. Guests enjoy amenities like dry cleaning, luggage storage, multilingual staff, a 24-hour gym, and in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Dorsett Room

Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • Sleeps 2

View all photos for Dorsett Room

Dorsett Room | Premium bedding, minibar, in-room safe, desk

Dorsett Room

8.2 out of 10
Very good
(128 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Shower/tub combination
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

7.0 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/tub combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/tub combination
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

Studio Suite

  • Sleeps 3

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

Dorsett Double Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

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About the neighborhood

Map
58 Shepherds Bush Green, London, England, W12 8QE

What's nearby

  • Shepherd's Bush Empire - 1 min walk - 0.0 miles
  • Shepherd's Bush Green - 1 min walk - 0.1 miles
  • Shepherd’s Bush Market - 3 min walk - 0.2 miles
  • Westfield London Shopping Centre - 7 min walk - 0.4 miles
  • Kensington High Street - 20 min walk - 1.1 miles

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪Shikumen Shepherd's Bush - ‬1 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪The Sindercombe Social - ‬1 min walk
  • ‪Jin - ‬1 min walk
  • ‪Liz Cafe - ‬1 min walk

About this property

Dorsett Shepherds Bush

Upscale hotel near Westfield London Shopping Centre
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar at Dorsett Shepherds Bush. The on-site local and international cuisine restaurant, Restaurant Spice Gallery, offers breakfast, lunch, and dinner. Free in-room WiFi and a 24-hour gym are available to all guests.
Other perks include:
  • English breakfast (surcharge), express check-out, and a banquet hall
  • Luggage storage, multilingual staff, and a 24-hour front desk
  • Smoke-free premises, concierge services, and an elevator
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 317 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • 37-inch LCD TVs with digital channels
  • Mini fridges, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Frequently asked questions

Is Dorsett Shepherds Bush pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 70 per pet, per stay. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Dorsett Shepherds Bush?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Dorsett Shepherds Bush?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Dorsett Shepherds Bush located?

Located in Hammersmith and Fulham, this hotel is within 1 mi (2 km) of Westfield London Shopping Centre and Kensington High Street. Hyde Park and Marble Arch are also within 3 mi (5 km). Shepherd's Bush Market Underground Station and Goldhawk Road Underground Station are within a 5-minute walk.

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Reviews

Dorsett Shepherds Bush Reviews

8.0

Very Good

8.4

Cleanliness

7.8

Amenities

8.2

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 902 out of 2076 reviews
Rating 8 - Good. 531 out of 2076 reviews
Rating 6 - Okay. 337 out of 2076 reviews
Rating 4 - Poor. 175 out of 2076 reviews
Rating 2 - Terrible. 131 out of 2076 reviews

Reviews

10/10 Excellent

Aidan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very welcoming and helpful and the room was very spacious and clean.
Stayed 1 night in Dec 2025

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Value for location
Stayed 1 night in Dec 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, clean and warm
Stayed 1 night in Nov 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Clean room, great staff on the front desk. No coffee in the room (just hadn’t been replaced) and a really bright clock next to the bed, but would stay again for sure.
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Liked: Staff & service, amenities, property conditions & facilities
The hotel is clean and modern and the staff are excellent. Particularly the gentleman who was in charge of the dining area. Very convenient for travelling into the city with Shepherds Bush Tube only 8 mins walk.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is clean friendly well situated for shopping transport etc. Staff are super friendly and helpful and make you very welcome
Stayed 1 night in Oct 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building
Stayed 1 night in Oct 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreadful stay. Unsafe location, do NOT walk alone at night. Gangs hanging around in the park opposite.
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great as always. Never an issue at check in and received a free upgrade. Thanks very much.
Stayed 1 night in Nov 2025

8/10 Good

dalbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Breakfast replenishment needs to be more frequent, especially as guests are busy in the morning. I had so much luggage and the wonderful Charlie helped me with it. A lovely human, the hotel is lucky to have him
Stayed 8 nights in Oct 2025

6/10 Okay

Alex

Liked: Cleanliness, property conditions & facilities
There was a queue to check-in, given a room by the lift which wasn’t ideal but other rooms weren’t ready so we took it.
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, room comfort
Always a great stay, good location
Stayed 4 nights in Jul 2025

6/10 Okay

Leigh

Liked: Cleanliness, staff & service, amenities
Room was tired and the carpet was very stained and grubby. Could do with an update to match the lovely communal areas
Stayed 1 night in Nov 2025

4/10 Poor

Ian

Disliked: Property conditions & facilities
The room was supposed to include a double / king bed. When arriving to the room, it was two singles. Went to reception to report, and while I was promised it would be resolved, 6 hours later no change. Offered a discount, but when I went to check out, that had temporarily been forgotten too.
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay and great staff
Stayed 1 night in Aug 2025

6/10 Okay

Kayode Korede

Bathroom had mold on the floor and it smelled really bad. Staff was nice overall, no complaints about that.
Stayed 3 nights in Oct 2025

8/10 Good

Myrna

Liked: Cleanliness, staff & service, amenities
Location
Stayed 11 nights in Aug 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax

Friendly staff that went above & beyond to accommodate our wishes. Great staff !!
Stayed 2 nights in Sep 2025

10/10 Excellent

Malgorzata Agata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Dorsett Shepherds Bush just for one night and it was our second stay at this hotel and we would definitely be back again. The hotel has a very friendly and helpful staff and the bar area is very enjoyable. The rooms are of a good size and clean and in good working order and the bed is very comfy for a good night sleep. The area the hotel is located was very convenient for us to attend a concert (walking distance to both Exhibition White City and Eventim Apollo) and there is a lot of highly rated pubs and restaurants nearby to choose from. We both very much like the hotel and will be returning again, so definitely recommend it.
Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel short walk from the tube station
Stayed 1 night in Aug 2025

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and Westfield shopping.
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and lovely hotel.
Stayed 2 nights in May 2025

4/10 Poor

Richard

Disliked: Amenities
housekeeping did not clean our room until we notified the desk that housekeeping somehow missed our room - once notified, the room was then refreshed
Stayed 2 nights in Nov 2025

6/10 Okay

ANNE

Liked: Cleanliness
staff were courteous but we could not another room on the intercom. also could not contact front desk.
Stayed 3 nights in Nov 2025
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