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Dolphin Hotel

3.0 star property
After exploring Hyde Park and Kensington Gardens, travelers return to a stylish retreat where multilingual staff ensure a seamless London experience

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Photo gallery for Dolphin Hotel

Front of property - Dolphin Hotel (London)
Triple Room | In-room safe, free WiFi, bed sheets - Dolphin Hotel (London)
Reception - Dolphin Hotel (London)
32-inch TV with satellite channels - Dolphin Hotel (London)
Triple Room | Bathroom | Shower, free toiletries, hair dryer, towels - Dolphin Hotel (London)
The Dolphin Hotel in central London offers a comfortable base for city adventures. Guests enjoy continental breakfast, in-room WiFi, and assistance planning excursions. The helpful multilingual team provides support, and secure luggage storage adds convenience.

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Single Room

Single Room | In-room safe, free WiFi, bed sheets

Single Room

8.4 out of 10
Very good
(37 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Economy Single Room

Economy Single Room | In-room safe, free WiFi, bed sheets

Economy Single Room

7.4 out of 10
Good
(16 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds OR 3 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | In-room safe, free WiFi, bed sheets

Superior Double Room

8.4 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Economy Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

  • Sleeps 5
  • Free WiFi

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, Dolphin Hotel is near a metro station. The British Museum and Royal Albert Hall are cultural highlights, and some of the area's activities can be experienced at Wimbledon Tennis Club and Twickenham Stadium. Looking to enjoy an event or a game? See what's going on at Lord's Cricket Ground or Stamford Bridge Stadium. Visit our London travel guide
Map
32-34 Norfolk Square, Paddington, London, England, W2 1RS

What's nearby

  • Hyde Park
    Hyde Park
    6 min walk - 0.4 miles
  • Kensington Gardens
    Kensington Gardens
    6 min walk - 0.4 miles
  • Paddington Central
    Paddington Central
    9 min walk - 0.5 miles
  • Marble Arch
    Marble Arch
    13 min walk - 0.7 miles
  • The Grosvenor Victoria Casino London
    6 min walk - 0.4 miles

Getting around

  • Paddington Underground Station
    2 min walk
  • London Paddington Station
    3 min walk
  • Heathrow Airport (LHR)
    52 min drive

Restaurants

  • CÉ LA VI London
    3 min walk
  • Angus Steakhouse Paddington
    2 min walk
  • Blank Street Coffee
    2 min walk
  • Paramount Lebanese Kitchen
    2 min walk
  • The Mughal's
    1 min walk

About this property

Dolphin Hotel

Hotel near Hyde Park
Close to Paddington Central and Marble Arch, Dolphin Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), a 24-hour front desk, and luggage storage
  • Smoke-free premises, multilingual staff, and a vending machine
  • Tour/ticket assistance, a banquet hall, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Dolphin Hotel include comforts such as free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.75 for adults and GBP 6.75 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 6.75 for adults and GBP 6.75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Dolphin Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Dolphin Hotel doesn't offer parking.

What time is check-in at Dolphin Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Dolphin Hotel?

Check-out is at 11 AM.

Where is Dolphin Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens, Hyde Park, and Paddington Central. Marble Arch and Park Lane are also within 1 mi (2 km). Paddington Underground Station is only a 2-minute walk and Edgware Road (Circle Line) Underground Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Dolphin Hotel Reviews

7.4

Good

7.8

Cleanliness

8.6

Location

8.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 259 out of 1002 reviews
Rating 8 - Good. 359 out of 1002 reviews
Rating 6 - Okay. 232 out of 1002 reviews
Rating 4 - Poor. 100 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained clean hotel in an ideal location
Stayed 2 nights in May 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. A clean room, but quite small - managed reasonably well.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Edson

Liked: Cleanliness
The breakfast was very good
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service
Great value for money, top location. Decent sized single room and a good level of cleanliness. Very happy with the water temperature and pressure in the bathroom as well. Friendly and welcoming staff, will definitely be back.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Nice room, friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ellen

All the staff were very accommodating - especially the breakfast room staff.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Julian

Liked: Cleanliness, staff & service
The hotel’s very well located, a few steps from Paddington Station in a nice square, but very noisy with spring loaded doors slamming all morning and evening.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very nice and clean. The staff was very friendly. Location was right near Paddington station.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities
Staff were welcoming, room was a good size and everything needed for a very acceptable price, only issue was surrrounding the trains running through Paddington, the room was shaking everytine.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities
Lovely staff and clean.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
Hotel ideally located for sightseeing in London.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
The room was clean and adequate for a short stay, the staff was extremely helpful and assisted in getting me in early, and the overall atmosphere was like staying with a friend.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms/bathrooms, friendly staff and great location. - Highly recommended.
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

Jami

Close to Paddington, shops and restaurants. Clean enough - fresh towels. Easy check-in. A bit noisy with doors banging and room had a smell of smoke.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient location. I was on the fourth floor and the stairs seem to get narrower as you went up. If you have heavier suitcases you might ask to be on a lower floor. There wasn’t any hot water in the evening and the shower in the morning was warm without having the cold water turned on.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
My dear friend and I spent six nights at the dolphin Hotel. The location is fantastic. The hotel is older, but it’s quaint. If you get the twin rooms, the beds are very close to each other. The staff are very kind. The rooms were very clean. We had a couple days where the hot water was a little dodgy, but all in all we enjoyed the hotel. It’s charm and the staff. We only had breakfast one day and it wasn’t great.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, easy check in and out. Small room and bed with basic amenities, good for a quick stay.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service
Fantastic location; close to train station, many shops and restaurants in walking distance, close to Hyde park and Kensington Gardens.
Stayed 4 nights in Sep 2025
Verified

4/10 Poor

Veronica Herlinda

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was only one friendly face at lobby desk. Housekeeping staff were nice. Bed and pillows were terribly hard. Linens were very rough. No shampoo or wash towels.
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Giovanny

Liked: Cleanliness, amenities, property conditions & facilities
The room is fine, with a tea pot and a fridge. Breakfast buffet is great. The heater comes every now and then.
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

mandy

Liked: Staff & service
Basic bit dated but price was great and fine for overnight stop .even though it was dated it was clean and actually had a good nights sleep would recomend .
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Marie

Liked: Staff & service
A nice pub just down the street for a good meal. Staff helpful.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness
Nothing fancy, but clean & comfortable. Close to Paddington train station.
Stayed 1 night in Oct 2025