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Waterloo Hub Hotel & Suites

Property class: 3

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Interior - Waterloo Hub Hotel & Suites (London)
Restaurant - Waterloo Hub Hotel & Suites (London)
Desk, WiFi (free), bed sheets - Waterloo Hub Hotel & Suites (London)
Front of property - Waterloo Hub Hotel & Suites (London)
Lounge - Waterloo Hub Hotel & Suites (London)
Close to London Eye and Big Ben, Waterloo Hub Hotel & Suites provides amenities like a business center. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room (Double)

Desk, WiFi (free), bed sheets

Standard Room (Double)

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Desk, WiFi (free), bed sheets

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Family

Standard Family | Desk, WiFi (free), bed sheets

Standard Family

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Double Room

Desk, WiFi (free), bed sheets

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard

Desk, WiFi (free), bed sheets

Standard

  • 15 sq m
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Twin Standard

Desk, WiFi (free), bed sheets

Twin Standard

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, Waterloo Hub Hotel & Suites is near a metro station. Big Ben and Buckingham Palace are notable landmarks, and the area's natural beauty can be seen at Hyde Park and River Thames. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Emirates Stadium. Visit our London travel guide
Map
Kennington Road, 54, London, ENG, SE1 7BJ

What's nearby

  • A large aircraft wing inside a building with brick walls and arched doorways.
    Imperial War Museum
    4 min walk - 0.3 miles
  • A bridge with people walking, a red double-decker bus, and the Big Ben clock tower in the background.
    Westminster Bridge
    9 min walk - 0.5 miles
  • A historic castle with towers and a river in the foreground.
    River Thames
    10 min walk - 0.6 miles
  • A large Ferris wheel, a historic building with blue lighting, and a green tower.
    London Eye
    12 min walk - 0.7 miles
  • The Houses of Parliament and Big Ben in London.
    Big Ben
    14 min walk - 0.8 miles

Getting around

  • Lambeth North Underground Station
    4 min walk
  • Waterloo Station
    11 min walk
  • London City Airport (LCY)
    34 min drive

Restaurants

  • Wasabi
    11 min walk
  • BrewDog Waterloo
    10 min walk
  • Nero Express
    12 min walk
  • Waterloo Grind
    10 min walk
  • The Walrus Bar and Hostel
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 30 per day)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Living room

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 18-inch flat-screen TV with digital channels

More

  • Desk
  • Heating
  • Living room

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Waterloo Hub Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 30 per day.

What time is check-in at Waterloo Hub Hotel & Suites?

Check-in start time: 2:30 PM; Check-in end time: 9:00 PM.

What time is check-out at Waterloo Hub Hotel & Suites?

Check-out is at 11 AM.

Where is Waterloo Hub Hotel & Suites located?

Located in London City Centre, this hotel is within a 15-minute walk of Westminster Bridge, London Eye, and Big Ben. River Thames and Westminster Abbey are also within 1 mi (2 km). Lambeth North Underground Station is only a 4-minute walk and Elephant & Castle Underground Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Waterloo Hub Hotel & Suites Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 228 out of 1000 reviews
Rating 8 - Good. 512 out of 1000 reviews
Rating 6 - Okay. 180 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

Reviews

Verified review

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, room comfort
Amazing staff, great location and fast WiFi. Unfortunately no hot water in the shower during the two days I stayed there.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

tessa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly. The elevators and room amenities give the feel of being outdated. It says it’s nearby stuff but if you’re walking I don’t recommend. It’s right by the subway (tube) stop so that was convenient. They have free tea and water in the lobby which was nice.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service
The Waterloo Hub is extremely well positioned for visitors to central London to explore the Thames embankment, city of London and most major landmarks in the area from Vauxhall to Tower Bridge without the need to use public transport or taxis. All is within easy walking range. The hotel staff were extremely friendly and helpful, providing complimentary coffee on arrival and even offering it at checkout! The rooms were well heated, clean and comfortable. The beds were very comfortable. The rooms could have been improved with the inclusion of tea/coffee making facilities but, apart from that, I have not criticism of the hotel. We thoroughly enjoyed our stay. Thank you to all staff involved.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Pamela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bad room smell

Although, the staff was very nice and helped us out a lot, the room itself was so stinky. A very weird smell was coming from the bathroom. Every time we’d come back to the room we’d get slapped in the face with that horrible smell.
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Paul

Liked: Staff & service

No-frills budget hotel in good location

Front desk service was friendly and efficient. The building and the room were relatively clean but a little tired - in need of some modernisation too. There was only one single plug socket available, on the opposite wall to the bed which made device charging and usage tricky. There is a TV in the room, but tea and coffee facilities are located down in reception, not in the room. Great location (less than ten minutes steady walk to Waterloo Station and only a couple of minutes from Lambeth North tube), plenty of pubs and restaurants within a stone’s throw of the hotel and easy walking distance to the South Bank. I was there for two nights on business and I would certainly use again in those circumstances, but if was away with my partner, I’d find somewhere a bit nicer.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy budget hotel close to the action

They are right when they say this place is straightforward, it’s a simple place with clean rooms. Enough space for the two of us, we spent most of our time outside of the room so we didn’t need anything fancy. Only thing was there was no ice available to get and no fridge in the room. I bought some wine and drinks and had to drink lukewarm. We aren’t picky but some cold drinks would have been nice. Other than that it did the job. Minutes away from all the action with some nice little pubs around the corner. Would stay again for a quick trip. We also were able to check in early and leave our bags for a few hours after checking out which was super accommodating! Literally the only thing was the lack of ice or fridge. Does the job for a quick budget friendly stay.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property close enough to sight seen main London attractions, walkable to Big Ben , 3 min walk to train station, perfect stay when visiting London , definitely coming back , thanks
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Property was spotless, convenient for me. Downside, no tea/coffee in room or safe.
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

In need of an update

Hotel is showing its age, needs an update. If this were not in the centre of London I suspect it would struggle to maintain customers,
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Peter

Disliked: Cleanliness, property conditions & facilities, room comfort
Advertised a restaurant but had none
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

MR R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crap hole

The 2 staff on reception were friendly, from there the experience went down hill very quickly. Considering the hotel was quiet I was given a room at the very extreme and too far away from reception facilities. The room was at sauna heat, the carpet was threadbare but from what was crawling around over the unclean shower mat in the shower, it could have been some form of insect infestation. The bathroom had clearly not been cleaned, as I counted someone else’s pubic hairs whilst urinating. To cap it off the morning brought more disappointment as there was no hot water. Pretty crap all in all….. recommend you strike this garbage hotel off your list. It is literally a flee pit. Thanks for listening
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

GUYLAINE

Les serviettes , les draps et les poubelles n ont pas été changés donc décevant !
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pluspunten voor de locatie en het personeel

Ontzettend fijn verblijf gehad! Samen met een vriendin 3 dagen een citytrip gemaakt naar Londen en dit hotel was ideaal voor de trip. Locatie ligt super centraal, alles is op loopafstand, het personeel is erg vriendelijk en behulpzaam. Alleen maar positieve dingen te zeggen.
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Marcel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Das Zimmer ohne jegliche Atmosphäre. Das Badezimmer sehr kalt und nicht beheizbar. Warmwasser erst nach 5-minütigem Laufenlassen. Für das Ganze, was einem geboten wird, total überteuert.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, very clean, very good value.

Great location for St Thomas's. I booked for 4 nights as my wife was in St Thomas's. Great location, approx 500metre walk, very good restaurants/bars etc nearby, great value. Only a 10 minute walk to London Eye, Westminster Bridge, waterloo Station etc. Very grateful that the hotel managed to resolve a parking query. Will definitely stay again.
Stayed 4 nights in Mar 2020
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Clean room and friendly staff. Can’t ask for much more for the money.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Ck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and walkable distance to shopping and attractions. A great place to stay at a affordable price.
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient

The hotel was comfortable and clean. The noise did travel quite a lot between the rooms, but otherwise it was okay
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción para conocer Londres

Excelente experiencia, de volver a Londres consideraría el mismo hotel. Estación de metro a una calle, tienda a unos 4 locales de distancia, zona agradable. Habitaciones pequeñas, pero la idea del viaje era estar en la calle y solo llegar a dormir, así que más que nada califico en base a comfort y es el adecuado, cama y baño limpios, con lo necesario para refrescarse y descansar. No tuvimos mucho contacto con el personal ya que no fue necesario.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Philippe

Liked: Cleanliness
Quartier peu touristique et bruyant. Par contre on apprécie la proximité des sites de westminster et London eye
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Name change

I was unable to find the hotel because of the new name. I was never informed about this and the website still had the same name-Wyndham Days. It took me 1hour to finally enter the hotel and ask where the original hotel was. I was then told that it had changed! Other than the utter frustration when you’ve travelled 4 hours everything was very good.thankyou.
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Kalpesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good at all

I was given a filthy and disgusting room, which had a used condom wrapper and dirty towels on the end and basically they hadn’t cleaned the room, see photos. When I told the reception about it they casually apologised and gave me another room. That is simply not acceptable. I demand proper apology and a full refund!
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, very convenient for my visit and the staff were friendly and professional.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location, 3 mins from tube station, 5 mins to tourist London. Room was clean and quiet.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place To Stay for South Bank

Stayed here with two friends for a night out in London. Really easy to check in/out , staff were friendly, room was in great condition - bathroom especially was amazing. No one minded that we crept back in at 3 in the morning, would definitely stay here again.
Stayed 1 night in Feb 2020