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Crowne Plaza London Ealing by IHG

Property class: 4

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Photo gallery for Crowne Plaza London Ealing by IHG

A modern hotel lobby with a reception desk, seating area, and a buffet counter. - Crowne Plaza London Ealing by IHG (London)
A hotel reception area with a check-in counter, a modern vase, and a checkered floor. - Crowne Plaza London Ealing by IHG (London)
A gym with weightlifting equipment, mirrors, and orange walls. - Crowne Plaza London Ealing by IHG (London)
An outdoor seating area with wicker furniture and potted plants. - Crowne Plaza London Ealing by IHG (London)
A modern building with a glass entrance, labeled "CROWNE PLAZA," and surrounded by potted plants. - Crowne Plaza London Ealing by IHG (London)
At Crowne Plaza London Ealing by IHG, you can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, W5 Restaurant, serves breakfast. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, a small table, and a lamp.

Standard Room

7.0 out of 10
Good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Bathtub (Bathtub)

A hotel room with a large bed, a desk, a chair, a small table, and a lamp.

Standard Room, 1 Queen Bed, Bathtub (Bathtub)

8.4 out of 10
Very good
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Living Area)

A hotel room with a large bed, a flat-screen TV, a wooden cabinet, a sofa, and a coffee table.

Junior Suite, 1 King Bed (Living Area)

7.2 out of 10
Good
(7 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a small table, and a television.

Premium Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed (Living Area)

A modern hotel room with a large bed, a sofa, a desk, a TV, and a view of the city through sheer curtains.

Junior Suite, 1 Queen Bed (Living Area)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a small table, and a television.

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Top Floor)

A hotel room with a large bed, a glass-top table, a desk with a chair, a lamp, and a framed picture on the wall.

Premium Room, 1 King Bed (Top Floor)

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed (Top Floor)

A hotel room with a large bed, a desk, a chair, a TV, and a mirror.

Premium Room, 1 Queen Bed (Top Floor)

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (Walk-In Shower)

A hotel room with a large bed, wooden headboard, two bedside lamps, a framed picture on the wall, and a small table with a chair.

Standard Room, 1 Queen Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a round table with a glass, and a framed picture of a cityscape on the wall.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a brown sofa, and sheer curtains.

Premium Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Ground Floor

A hotel room with a large bed, a desk, a chair, a small table, and a lamp.

Room, 1 Queen Bed, Accessible, Ground Floor

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Ealing, a neighborhood in London, Crowne Plaza London Ealing by IHG is near the airport and near a metro station. Olympia Events and Marble Arch are notable landmarks, and travelers looking to shop may want to visit Westfield London Shopping Centre and Kensington High Street. Looking to enjoy an event or a game? See what's going on at Wembley Stadium or OVO Arena Wembley. Visit our London travel guide
Map
Western Avenue Hanger Lane, London, England, W5 1HG

What's nearby

  • A large stadium with a distinctive arch structure, surrounded by modern buildings and under a cloudy sky.
    Wembley Stadium
    9 min drive - 2.5 miles
  • A river with boats, a gazebo, and autumn trees.
    Hyde Park
    32 min drive - 7.2 miles
  • Shree Sanatan Hindu Mandir
    6 min drive - 1.5 miles
  • Haven Green Baptist Church
    8 min drive - 1.5 miles
  • Ealing Broadway Shopping Center
    8 min drive - 1.5 miles

Getting around

  • Hanger Lane Underground Station
    1 min walk
  • Acton Main Line Station
    4 min drive
  • Heathrow Airport (LHR)
    33 min drive

Restaurants

  • W5 Grill & Bar
    1 min walk
  • Ziba Cafe
    11 min walk
  • McDonald's
    10 min walk
  • Yaseen
    3 min walk
  • Burger King
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • W5 Bar
  • W5 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 19.00 per day
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Crowne Plaza London Ealing by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 19.00 per day.

What time is check-in at Crowne Plaza London Ealing by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza London Ealing by IHG?

Check-out is at noon. Late check-out is available for GBP 20 (subject to availability).

Where is Crowne Plaza London Ealing by IHG located?

Located in Ealing, this hotel is 2.6 mi (4.3 km) from Wembley Stadium and 2.7 mi (4.3 km) from OVO Arena Wembley. Kensington High Street and River Thames are also within 6 mi (10 km). Hanger Lane Underground Station is only a 2-minute walk and Park Royal Underground Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza London Ealing by IHG Reviews

8.4

Very Good

9.0

Cleanliness

7.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 458 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Hermarnie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff super helpful with getting a last minute room
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel , clean . staff were polite and helpful . really enjoyed our stay at this hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean. Quick check in, and helpful staff.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king-size bed is definitely recommended. I had a great sleep. The room was spacious and clean. The reception staff were very nice, professional and helpful. There was plenty of parking, although nearby road works meant getting in and out a little problematic. That said, I would definitely stay there again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to the underground and buses. Very affordable and relatively clean. It is close to the main road/roundabout though so it can be quite noisy.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with a comfortable bed.
Stayed 1 night in May 2026
Verified review

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious for my self and my 2 daughters The staff could not do any more to help Breakfast included had plenty choice. Unfortunately we were not able to use the included club lounge as closed very early in the evening and the air conditioning very poor which possibly caused the musty smell in the room.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Nahidah

I didn’t have breakfast but the rooms were very clean and the staff extremely helpful, friendly and very nice.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Very clean, quite and staff was very friendly!
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to tube station which was good. Didn't notice many shops around.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities
Great service and professional
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
Staff were helpful and courteous. Rooms were clean, breakfasts were very good.
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Staff was very nice & helpful. The rooms were clean and comfortable and the shower was hot with good water pressure. The breakfast was also very good with many, many options. The hotel is very far from the city center it took about 45mins or longer to get to the city center via tube or uber.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet, comfortable room and close to underground
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar was great! Met several interesting people.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff really friendly and helpful
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Room amenities good and clean. Quiet stay and very easy check in and out.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel ,friendly atmosphere very professional staff ,would highly recommend.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Desmond

Liked: Cleanliness
The rooms were clean and the beds were comfy.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Martha Livia Pearson and Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at hotel! Service was excellent, hotel was very clean and food was delicious!
Stayed 8 nights in Dec 2023
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with very friendly and helpful staff
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A peaceful night and comfortable room. Great reception who genuinely seemed to care. Quiet and I'd stay again if the need arose.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Sarah

Staff very helpful, room clean and comfortable. Food delicious.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good, just a excellent hotel that gives value for money. I didn't eat at their restaurant but will certainly visit them again.
Stayed 2 nights in Feb 2025