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Crown and Sceptre

Property class: 2

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Photo gallery for Crown and Sceptre

A corner building with a sign reading "Crown & Sceptre Hotel, Pub, Kitchen." - Crown and Sceptre (London)
Property video
A bathroom with a glass shower enclosure, a toilet, and a window with curtains. - Crown and Sceptre (London)
A hotel room with a large bed, a desk with a lamp, a television, and a view of the outside. - Crown and Sceptre (London)
A bedroom with a large bed, a mirror, a bedside table with a lamp, and a window with curtains. - Crown and Sceptre (London)
Close to Kensington High Street and Westfield London Shopping Centre, Crown and Sceptre has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping

Room options

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a lamp, a television, and a view of the outside.

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk with a lamp, a television, and a view of the outside.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a lamp, a television, and a view of the outside.

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a lamp, a television, and a view of the outside.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a lamp, a television, and a view of the outside.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Kensington, a neighborhood in London, is home to Crown and Sceptre. Marble Arch and Kensington Palace are notable landmarks, and travelers looking to shop may want to visit Kensington High Street and Oxford Street. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall, or consider Excel London for a night out. Visit our London travel guide
Map
Holland Rd, London, England, W14 8BA

What's nearby

  • A red double-decker bus on a city street, a historic building with arched windows, and pedestrians.
    Kensington High Street
    2 min walk - 0.1 miles
  • A large indoor structure with a complex metal framework and a glass ceiling.
    Olympia Events
    5 min walk - 0.3 miles
  • A serene pond with red maple leaves, surrounded by rocks and greenery.
    Holland Park
    6 min walk - 0.4 miles
  • A historic building with two prominent towers and intricate architectural details.
    Cromwell Road
    11 min walk - 0.6 miles
  • A modern Westfield shopping mall with glass facades and a Costa Coffee store.
    Westfield London Shopping Centre
    15 min walk - 0.8 miles

Getting around

  • Kensington (Olympia) Station
    4 min walk
  • Shepherd's Bush Underground Station
    14 min walk
  • Heathrow Airport (LHR)
    35 min drive

Restaurants

  • The Design Museum Kitchen
    9 min walk
  • GAIL's Bakery
    9 min walk
  • Burger & Lobster
  • Hare & Tortoise Kensington
    3 min walk
  • Chef Javad Persian Cuisine And Bar
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Frequently asked questions

Is Crown and Sceptre pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Crown and Sceptre?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Crown and Sceptre?

Check-out is at 11:00 AM.

Where is Crown and Sceptre located?

Located in Kensington, this hotel is within 1 mi (2 km) of Kensington High Street, Westfield London Shopping Centre, and Kensington Gardens. Hyde Park and Royal Albert Hall are also within 2 mi (3 km). Kensington (Olympia) Station and Kensington (Olympia) Underground Station are within a 5-minute walk.

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Reviews

Crown and Sceptre Reviews

7.6

Good

7.8

Cleanliness

7.6

Amenities

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 13 out of 31 reviews
Rating 8 - Good. 6 out of 31 reviews
Rating 6 - Okay. 6 out of 31 reviews
Rating 4 - Poor. 3 out of 31 reviews
Rating 2 - Terrible. 3 out of 31 reviews

Reviews

Verified review

8/10 Good

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful, staff was great and very helpful!!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities
Staff make you feel so welcome
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New owners were super sweet and great hosts! Great customer service at the restaurant and lovely bnb staff. Area was great with lots to do :) Rooms were clean! Enjoyed the dj night at the pub part below.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Really kind and welcoming
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities
The room was simple but cozy and quite spacious, offering everything you need for a short stay. The hosts were incredibly warm and made us feel right at home. The pub on the ground floor is a real highlight—a cozy neighborhood hangout with a great atmosphere, delicious food on weekends, and even DJ nights. If you want to experience authentic London flair with lovely people, this is the place for you!
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, amenities
Lovely room in a great area of London. Check-in was easy and the staff were very friendly. We were advised that there was an event on at the pub downstairs and although it wasn't silent it didn't bother us at all and still much quieter than anywhere more central. Tube line only runs weekends but plenty of Overground and bus services nearby. Would definitely stay again and try the pub next time. Many thanks for a lovely weekend.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood and property were beautiful! We have never felt more welcomed and at home at a hotel before. Everything about our stay was amazing, from easy check in, lovely people who run it, who accommodated us in every way possible, to artsy aesthetic. We loved getting to stay at a hotel that is so community centric, who want to bring artists and musicians together in one beautiful place. Looking forward to staying there again, thank you Sonia!
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, just a bit hot. Wifi was very spotty in the room. Also important to note that you can't get there before noon when the pub opens for check-in.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Joanne

Disliked: Cleanliness, property conditions & facilities, room comfort
Good staff very friendly and bar and restaurant looked excellent. Rooms need urgent refurbishment as they are poor. Carpets with multiple stains. No WiFi whilst we stayed. No working tv. No water or glass to use taps. No tea/coffee facilities. Music until 12 midnight. Could be amazing as location is perfect for Olympia. Would go back if refurbed like bar.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

maryam

The place was nice
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Marcelle

Liked: Cleanliness, staff & service
Staff were lovely and very helpful.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, warm, welcoming manager
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Kim

Liked: Staff & service
Work in progress I understand, however, bathrooms need a remodel asap.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean/Comfortable mattress/no coffee
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Julia

Clean room but needs attention. The kitchen is closed and not many eating options close by. Tube station close by but limited service.
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heat, loud disco downstairs, no TV and limited Internet. I've traveled many places, and I do think this was one of the worst places I've ever stayed. Tried to talk to the owner/manager, but he could never put his drink down long enough to care. Go to a real hotel and skip this place
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

em

Disliked: Cleanliness, amenities, property conditions & facilities
Overall it was average, very dirty windows. Cobwebs, dirty bugs etc. stains on walls. Where it’s above a pub it is insanely noisy until they close. So if you’re trying to get a good sleep this isn’t the place for you.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Allan

Room was a small box room no.10 it didn’t have any windows but did have a ac unit but that felt like it was blowing hot air into the room despite saying it was 10 degrees it was just circulating the same air around the room they did also provide a fan that sounds like it was about to take off and enter space and it probably made the room hotter rather than cooler If you just need to stay somewhere for the night there are plenty of other places I’d choose
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Estrella

Disliked: Cleanliness, amenities, property conditions & facilities
Property was hard to contact and access. Not suitable if you have luggage of any kind. Room was dirty and falsely advertised. WiFi does not work in room and tv was not connected to anything. It was loud outside and in the pub below until 1am. Screaming outside at 3am and there are hardly any places to eat nearby or in the pub. Facility owners were nice but the stay itself was terrible.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

alan

Disliked: Staff & service, property conditions & facilities
Arrived at the location at 2.15pm, from over 100 miles away, to find the place clised with chairs all stacked up and letters stuffed in the door. Even though on the website they said we're open from 12 midday to 12 midnight. Tried to contact property but nothing then looked on website and said no accommodation available for your dates. By this time we only had just over 3 hours to get ready and be Royal Albert Hall for Remembrance show, so we managed to get another hotel just in time. However, later on we saw the property open when we were going out. So tried to explain our dilemma and was basically told unlucky, should have waited. Not the service I would expect and will also never use Expedia again.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Sentralt hotell med romslig plass.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

amalie Kjelstrup

Liked: Staff & service, room comfort
Rent rom. Fin beliggenhet. Hyggelig personale.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Antony

Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John

Stayed 1 night in Nov 2025