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Cranbrook Hotel

2.5 star property
Business travelers find the perfect Thames River connection point at this Valentines hotel, where event planning becomes effortless and productive

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Photo gallery for Cranbrook Hotel

Exterior - Cranbrook Hotel (Ilford)
Reception - Cranbrook Hotel (Ilford)
Lobby - Cranbrook Hotel (Ilford)
Restaurant - Cranbrook Hotel (Ilford)
Iron/ironing board, free WiFi - Cranbrook Hotel (Ilford)
Cranbrook Hotel in Valentines combines connectivity with comfort. Guests enjoy free in-room WiFi that actually works, while the property's well-appointed meeting room and banquet hall provide versatile spaces for gatherings of various sizes.

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

Iron/ironing board, free WiFi

Double Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
Desk
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi

Single Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi

Triple Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Iron/ironing board, free WiFi

Quadruple Room, 2 Double Beds

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
Desk
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Room | Iron/ironing board, free WiFi

Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Iron/ironing board, free WiFi

Twin Room, 2 Twin Beds

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
Desk
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Valentines, a neighborhood in Ilford, Cranbrook Hotel is near a train station. The area's natural beauty can be seen at Thames River and Russell Square, while London Eye and ZSL London Zoo are popular area attractions. Madame Tussauds Wax Museum and Natural History Museum are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Ilford travel guide
Map
22-24 Coventry Road, Ilford, England, IG1 4QR

What's nearby

  • Sunshine makes green even more beautiful #Parks photo challenge
    Valentines Park
    3 min walk - 0.2 miles
  • Exchange Ilford
    3 min walk - 0.2 miles
  • Ilford Cricket Club
    8 min walk - 0.5 miles
  • Cineworld London - Ilford
    9 min walk - 0.5 miles
  • South Park
    20 min walk - 1.1 miles

Getting around

  • Gants Hill Underground Station
    3 min drive
  • Ilford Station
    7 min walk
  • London City Airport (LCY)
    12 min drive

Restaurants

  • The Great Spoon of Ilford
    4 min walk
  • Jono's
    7 min walk
  • Costa Coffee
    8 min walk
  • Pizza Hut
    5 min walk
  • New World Snooker
    8 min walk

About this property

Cranbrook Hotel

Hotel near Thames River
Cranbrook Hotel provides everything you need. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and a banquet hall
  • 1 meeting room
Room features
All 60 rooms include amenities such as free WiFi.
Extra amenities include:
  • LCD TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Cranbrook Hotel
Cranbrook Hotel Ilford
Cranbrook Hotel Ilford, Essex
Cranbrook Ilford
Cranbrook Hotel Hotel
Cranbrook Hotel Ilford
Cranbrook Hotel Hotel Ilford

Frequently asked questions

Is Cranbrook Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cranbrook Hotel?

Check-in start time: 1 PM; Check-in end time: 9 PM.

What time is check-out at Cranbrook Hotel?

Check-out is at 11 AM.

Where is Cranbrook Hotel located?

Located in Valentines, this hotel is within 6 mi (10 km) of Thames River, ExCeL Exhibition Centre, and Westfield Stratford City. Queen Elizabeth Olympic Park and London Stadium are also within 6 mi (10 km). Gants Hill Underground Station is 22 minutes by foot and Newbury Park Station is 27 minutes.

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Reviews

Cranbrook Hotel Reviews

6.2

6.6

Cleanliness

6.6

Location

7.0

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 166 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 231 out of 1000 reviews
Rating 4 - Poor. 154 out of 1000 reviews
Rating 2 - Terrible. 180 out of 1000 reviews

Reviews

8/10 Good

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean nice size room quite rooms refreshed daily close to town centre.
Stayed 3 nights in Aug 2025

8/10 Good

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large clean room . Comfortable bed. Friendly and professional staff . Good value budget hotel . Would stay again
Stayed 1 night in Sep 2025

10/10 Excellent

RAJAT

Liked: Cleanliness, staff & service, property conditions & facilities
The housekeeping service was good and the staff were well behaved and professional
Stayed 8 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean good breakfast
Stayed 1 night in May 2025

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff and neat and clean room
Stayed 6 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was extremely clean
Stayed 3 nights in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Staff were very friendly & helpful
Stayed 3 nights in Mar 2025

6/10 Okay

Susan

Disliked: Amenities
Parking was adequate. Room very basic. Further from underground than stated. 30 minute walk. After 1 week still waiting for £100 security deposit ! When rang automated service advised can take up to 3 weeks to refund. Not acceptable.
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, reasonable

It was good,staff was nice and supportive
Stayed 1 night in May 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the fact that they clean the room everyday.
Stayed 5 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely excellent service! Thank you!
Stayed 1 night in Apr 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice size room, was clean, slight problem with shower hose but staff responded quickly to correct the issue, would recommend and I would stay again.convenient for transport,.
Stayed 6 nights in Feb 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
we received a warm welcome at reception, and also all of the members of staff we met were very friendly. the room was basic but clean, also cleaned during our 2 night stay, which we weren't expecting, everything worked as it should. A parking permit was issued and parking was very secure. Hotel about 10-15 minute walk to the train station with many shops and restaurants in-between. They don't offer breakfast but the lady at reception pointed me in the direction of a hotel a few minutes away where being a guest here allows you to get a breakfast there for a few pounds. We chose the Cranbrook because of its cheap price and close to a tube station. All in all for the price you pay it was well worth it
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Descent accommodation

The rooms were clean and the service good
Stayed 6 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. I made a mistake with my reservation and they did everything in their power to help us fix it and it was just enough.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality Hotel

Lovely room. Nice staff. Relaxed stay
Stayed 2 nights in May 2024

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff from reception was great. I had parking car. The room was clean. They need to fix the painting on the wall.
Stayed 1 night in Feb 2025

4/10 Poor

Helen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Basic but clean

Very basic, wardrobe was about to fall apart and the pillows were very flat. Clean hotel and nice staff
Stayed 1 night in Nov 2024

10/10 Excellent

Hajra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Lovely stay would definitely visit again. Clean and friendly
Stayed 4 nights in Oct 2023

6/10 Okay

Bin

Liked: Cleanliness, amenities, property conditions & facilities
Well, personally I believe as a hotel the key point is that hotel is able to provide an environment where customer can have a good sleep. However, the traffic noise is just unbearable. You cannot decide your own sleeping and waking up time the traffic does.
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Liked: Staff & service, room comfort
Disliked: Cleanliness

Ok

Room was basic but ok. Tv wouldn’t work and I could wee quicker than the water coming out the shower. The staff were pleasant and friendly.
Stayed 1 night in Jul 2024

4/10 Poor

Aleena

Disliked: Cleanliness, amenities
Poor cleanliness and congested room . Atleast change the floor mat.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HUGELY ENJOYABLE STAY & VERY SATISFIED WITH EXPECTATIONS EXCEEDED AT THE CRANBROOK. THE CRANBROOK IS ONE OF THE BEST PERFORMING STRONGEST BUDGET/MID-RANGE HOTELS IN ILFORD. THE ISSUE IS THAT LONDON ECONOMICAL VALUE HOTELS CAN BE FULLY BOOKED DURING HIGH SEASON. IF YOU DONT FANCY £400/£500 HILTON ROOM RATES THEN ILFORD IS AFFORDABLE & ACCESSIBLE. EXCELLENT TRANSPORT LINKS INTO CENTRAL ZONE 1. BUS SERVICES CONNECT TO UNDERGROUND GANTS HILL OR TOTTENHAM STATIONS ONLY A 30 MINUTE JOURNEY AWAY. VERY WELL SITUATED. I HAD AN ANNEX ROOM - A9-WHICH IS IMMEDIATELY ADJACENT TO THE MAIN BUILDING. A-ROOMS ARE REFURBISHED & EVERYTHING WORKED WITH A CONTINOUS SPEEDY WIFI SIGNAL. LOVELY LARGE ENSUITE ROOM WITH LARGE CLEAN SHOWER ROOM. ALL STAFF VERY FRIENDLY & POLITE. FRESH TOWELS EVERYDAY & PLENTY OF HOT DRINKS & TOILETRIES. I COULDN'T FAULT THE STAFF. IF YOU ARE OPEN & DOWN TO EARTH WITH HOUSEKEEPING & RECEPTION THEN YOU ARE SURE TO GET THE SAME WARM, ATTENTIVE & PROFESSIONAL SERVICE BACK. WHOLEHEARTEDLY RECOMMEND & A GREAT MULTIPLE NIGHTS STAY WITH NO PROBLEMS. THERE ARE BASIC ROOMS IN THE MAIN BUILDING WHICH MAY SUIT WORKING CONTRACTORS LOOKING FOR HOME RENT PRICES FOR LONG BLOCK BOOKING STAYS ONLY SHARING FACILITIES SOMETIMES WITH ONE OTHER ROOM. Rooms5.0Service5.0 Hotel highlightsGreat value A-ROOMS IN ANNEX ARE REFURBISHED Nearby activitiesONLY A SHORT WALKING DISTANCE TO TOWN & STRONG PUBLIC TRANPORTATION LINKS MAKING CENTRAL LONDON ACCESSIBLE. FULL ENGLISHBREAKFAST AT WETHERSPOON £3
Stayed 8 nights in May 2025

2/10 Terrible

Imran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

I recently stayed at Britannia hotel, and unfortunately, my experience was extremely disappointing. Upon arrival, I encountered a receptionist who was very rude and seemed to have limited knowledge about their job. To make matters worse, I was forced to wait for an extended period in my car on a winter night while the receptionist tried to get their card machine working in order to take a deposit. This experience caused me an enormous amount of stress, discomfort, and frustration. As if that wasn't enough, the room that was assigned to me was located under the stairs next to a cleaning cabinet. This resulted in constant noise from people going up and down the stairs and cleaners going in and out of the cabinet, particularly early in the morning. The overall quality of service and the room's location made for a very unpleasant stay, and I would not recommend this place to anyone based on my experience. In conclusion, I hope that the management of the hotel takes this feedback seriously and implements necessary improvements to ensure that future guests do not have to endure similar issues. A pleasant and comfortable stay is an essential part of any hotel experience, and it is clear that improvements are needed in this regard.
Stayed 1 night in Jan 2024

6/10 Okay

Les

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff very pleasant We did onow about the £100 security deposit, , this is the only hotel I know off in the UK that takes one. The room was run down and badly needs a refurburb. The room was comfortable and clean.
Stayed 1 night in Nov 2025