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Prime Inn Hotel

2.5 star property
Travelers can discover London's iconic Marble Arch then return to comfort and convenience with round-the-clock front desk assistance at this central hotel

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Photo gallery for Prime Inn Hotel

Exterior - Prime Inn Hotel (London)
Staircase - Prime Inn Hotel (London)
Iron/ironing board, free WiFi, bed sheets - Prime Inn Hotel (London)
Double Room | Bathroom | Shower, free toiletries, hair dryer, towels - Prime Inn Hotel (London)
Reception - Prime Inn Hotel (London)
Prime Inn Hotel sits in London's heart near Hyde Park, where guests connect with in-room WiFi while planning their next adventure. The staff stores luggage throughout the day, and helps arrange tours to nearby attractions like the historic Marble Arch.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | Children's theme room

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, Prime Inn Hotel is near a metro station. Marble Arch and Buckingham Palace are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Russell Square. London Eye and Natural History Museum are not to be missed. Visit our London travel guide
Map
92 Sussex Gardens, London, England, W2 1UH

What's nearby

  • Hyde Park
    Hyde Park
    7 min walk - 0.4 miles
  • Kensington Gardens
    Kensington Gardens
    7 min walk - 0.4 miles
  • Paddington Central
    Paddington Central
    9 min walk - 0.5 miles
  • Marble Arch
    Marble Arch
    14 min walk - 0.7 miles
  • The Grosvenor Victoria Casino London
    4 min walk - 0.3 miles

Getting around

  • Paddington Underground Station
    5 min walk
  • London Paddington Station
    6 min walk
  • Heathrow Airport (LHR)
    51 min drive

Restaurants

  • The Heron
    3 min walk
  • The Dickens Tavern
    5 min walk
  • The Monkey Puzzle
    1 min walk
  • The Fountains Abbey
    3 min walk
  • KFC
    4 min walk

About this property

Prime Inn Hotel

Hotel near Hyde Park
Close to Paddington Central and Marble Arch, Prime Inn Hotel has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Smoke-free premises, tour/ticket assistance, and luggage storage
  • A front-desk safe and a 24-hour front desk
Room features
All guestrooms at Prime Inn Hotel include amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Prime Inn Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Prime Inn Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Prime Inn Hotel?

Check-out is at 11:00 AM.

Where is Prime Inn Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Paddington Central are also within 15 minutes. Paddington Underground Station is 5 minutes by foot and Edgware Road (Circle Line) Underground Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Prime Inn Hotel Reviews

7.0

Good

7.0

Cleanliness

8.0

Location

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 16 out of 126 reviews
Rating 8 - Good. 50 out of 126 reviews
Rating 6 - Okay. 41 out of 126 reviews
Rating 4 - Poor. 12 out of 126 reviews
Rating 2 - Terrible. 7 out of 126 reviews

Reviews

Verified

6/10 Okay

Sandra

Liked: Staff & service
Tolle Lage, aber sehr einfaches und altes Hotel. Wenn man nur zum Übernachten da ist, ist es völlig ok. Sehr nette Mitarbeiter. Wir kommen gern wieder
Stayed 5 nights in Apr 2022
Verified

6/10 Okay

Michele

Disliked: Cleanliness, property conditions & facilities, room comfort

Grubby not been cleaned

This is a really basic hotel - it's a room with a cupboard doing an impression of a bathroom. The room was tired and grubby and the floor was rotten and looked like it hadn't been cleaned at all this year! The shower was cold and they told us there would be no breakfast served due to covid!?? So the breakfast we'd paid for, we didn't get! The walls were so thin that we could here every noise from the family staying in the next room. If you want to literally just have somewhere to lay your head this is ok otherwise stay somewhere else. Surprised Hotels.com advertise this hotel!!
Stayed 2 nights in Dec 2021
Verified

6/10 Okay

Kathryn

Disliked: Cleanliness, property conditions & facilities

Good for the price

For the price the beds were nice, comfortable and clean But the bathroom was a joke, the toilet leaked and although I reported it ,it wasn’t sorted, so we had to put towels on the floor and the hot water took about 10 minutes to come through. The shower had a horrible rusty shower hose and shower shelves
Stayed 2 nights in Dec 2021
Verified

4/10 Poor

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Quality

No Towels, dirty sheets and the sink was standing in your space for your legs when you are going to the loo...
Stayed 1 night in Oct 2021
Verified

4/10 Poor

Simone Toftager

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Venligt og hjælpsomt personale i receptionen. Som sådan, var der rent og pænt. Men værelsets stand var desværre meget dårligt.
Stayed 3 nights in Oct 2021
Verified

8/10 Good

Raymond

Liked: Cleanliness, room comfort

Just what I expected

Booked in on Friday 27th Aug and just what I expected from a 2* hotel. friendly staff, no breakfast due to Covid.....Wait other places are open!!!! Good location and plenty of places to eat.
Stayed 1 night in Aug 2021
Verified

8/10 Good

PsPamela

Liked: Cleanliness, room comfort
Nice location, clean room, hairdryer not working.
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

better than expected

This is a brilliant little budget hotel, guy on reception friendly and helpful and the room was massive! Only complaint was being charged £15 to park on the completely empty road outside which the guy put straight in his pocket!
Stayed 1 night in Jun 2020
Verified

8/10 Good

Sidsel Pultz

Liked: Staff & service, property conditions & facilities, room comfort

nice stay Will come again.

Very Nice stay in the familyroom on top floor. Only bad thing, the Windows was in a very bad condition. Overall lovely stay with my sister, mother and grandmother.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Juse

Bello lo stile classico, camera tripla un po' piccola, colazione molto buona. Nel complesso servizi non eccelsi ma essenziali. Ottima la posizione a 5 minuti da Paddington Station. Unica nota negativa il dover aspettare 10 minuti fuori dall'Hotel una sera alle 20 in quanto il personale della reception era momentaneamente uscito. Ma stia scherzando?
Stayed 5 nights in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
(1) location is good. (2) staff are nice and helpful, (3) the breakfast room is very small and always crowdy, (4) breakfast is of low standard, (5) wifi is stable, (6) the family room is tiny but warm
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

Rie

お金をかけずに滞在するのであれば良いのではないでしょうか。ホテルでの寛ぎは期待しないでください。また、重いスーツケースを持った旅行者には不向きです（エレベーターがありません）
Stayed 5 nights in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
If you're offered room no. 2 dont take it, it's a dungeon & should never be classed as a bedroom. Breakfast is very basic unless you like cake.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De ontbijtzaal was aan de te kleine kant. Niet alle gasten konden sochtends tegelijk plaats nemen. Ontbijt daarentegen was prima.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Customer service deserves full 5 stars! Good location. Nice breakfast. One should take into consideration that this hotel has steep stairs, very narrow and soft beds, poor isolation from windows and door. However, a good choice among hotels in this class and this location.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a great location. ONly a 6 min walk to subway and restaurants.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Saga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rekomenderas!!

Läget är jättebra. Korta och mysiga promenader till de mesta. 10 minuter ifrån Hyde Park och typ 15 min ifrån Oxfoord Street. Rummen var små men räckte gott och väl till. Sängarna var sköna och de var bra täcken och kuddar. Tyvärr måste elementet i vårt rum krånglat för trots att vi stängde av de blev de sjukt varmt. Min lipsyl smälte och vattnet i min vattenflaska blev varmt. Detta har vi meddelat hotellet dock. Frukosten var faktiskt bra för att vara en English breakfest, dock fortfarande mkt sötsaker. Receptionen var öppen dygnet runt, skönt att kunna lämna ifrån sig nyckeln när an var ute på stan. Lite slitna möbler och mattor (doxk INTE heltäckningsmatta på rummet) men helt okej städat. Överlag väldigt nöjd!
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel for the price. Great staff. Very good location.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Trygve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant, nice and clean

The Classic hotel is pleasant, nice and tidy. Saved our week in London after getting a terrible other hotel at first.
Stayed 5 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness
det lå i en god gå afstand til alt ting. Værelset og morgenmad var fint når man ved hvad engelsk standart er. Vi var næsten 4 voksne og synes det var fint og vil vælge det igen
Stayed 3 nights in Sep 2019
Verified

8/10 Good

lionel

Liked: Cleanliness, staff & service, room comfort

convenient

hotel petit mais bien placé
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Renato

Hotel piccolo e comodo

Piccolo hotel tipico della zona. Camere e bagno piccolo ma nessun problema. Personale gentilissimo e disponibile. Il punto di forza è la vicinanza alla stazione Paddington treni e metropolitana, e la vicinanza di molte fermate dei bus (ad esempio il n. 23 che fa praticamente il giro del centro di Londra) a poche decine di metri.
Stayed 6 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good. The breakfast and the people were very good
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It was good for the price, good location. Nice to have a fan and decent towel/toiletry situation.
Stayed 1 night in Jul 2019
Verified

8/10 Good

javier

Liked: Staff & service, property conditions & facilities, room comfort
el personal muy amable y atento , un hotel sencillo, el desayuno esta bien
Stayed 6 nights in Jun 2019