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CityStay Hotel

2.0 star property
Guesthouse with a 24-hour front desk, near Westfield Stratford City

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Photo gallery for CityStay Hotel

View from property
Desk, soundproofing, iron/ironing board, free WiFi
Private kitchen
Flat-screen TV
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Triple Room, 1 Bedroom, Ensuite

Economy Triple Room, 1 Bedroom, Ensuite | Desk, soundproofing, iron/ironing board, free WiFi

Economy Triple Room, 1 Bedroom, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Portable fan
Private bathroom
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite | Desk, soundproofing, iron/ironing board, free WiFi

Double Room, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Portable fan
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Ensuite

Desk, soundproofing, iron/ironing board, free WiFi

Standard Single Room, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Portable fan
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Portable fan
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
94 Bow Road, London, England, E3 3AA

What's nearby

  • ABBA Arena - 10 min walk - 0.6 miles
  • London Stadium - 16 min walk - 0.9 miles
  • Westfield Stratford City - 5 min drive - 1.5 miles
  • O2 Arena - 6 min drive - 2.4 miles
  • Tower Bridge - 10 min drive - 3.2 miles

Getting around

  • Bow Church DLR Station - 1 min walk
  • Stratford Station - 3 min drive
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪McDonald's Bow - Payne Road - ‬6 min walk
  • ‪Original Taste - ‬1 min walk
  • ‪The Coborn Arms - ‬8 min walk
  • ‪The Little Driver - ‬1 min walk
  • ‪Perfect Fried Chicken - ‬10 min walk

About this property

CityStay Hotel

Guesthouse near ABBA Arena
Close to Queen Elizabeth Olympic Park, CityStay Hotel has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), luggage storage, and smoke-free premises
  • A 24-hour front desk
Room features
All guestrooms at CityStay Hotel feature comforts such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per day
Cribs (infant beds) are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per night
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

CityStay Hotel
CityStay Hotel London
CityStay London
Hotel CityStay
CityStay Hotel London, England
CityStay
CityStay Hotel London
CityStay Hotel Guesthouse
CityStay Hotel Guesthouse London

Frequently asked questions

Is CityStay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at CityStay Hotel?

Self parking is available for GBP 10 per night.

What time is check-in at CityStay Hotel?

Check-in start time: 2 PM; Check-in end time: 11:00 PM.

What time is check-out at CityStay Hotel?

Check-out is at 11 AM.

Where is CityStay Hotel located?

Located in Tower Hamlets, this guesthouse is within 1 mi (2 km) of ABBA Arena, Queen Elizabeth Olympic Park, and London Stadium. Liverpool Street and Tower of London are also within 3 mi (5 km). Bow Church DLR Station is only a 2-minute walk and Bow Road Underground Station is 3 minutes.

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CityStay Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 30 out of 413 reviews
Rating 8 - Good. 92 out of 413 reviews
Rating 6 - Okay. 151 out of 413 reviews
Rating 4 - Poor. 74 out of 413 reviews
Rating 2 - Terrible. 66 out of 413 reviews

6.2/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Alex

.
Stayed 1 night in Apr 2025

6/10 Okay

Heung

Disliked: Amenities, property conditions & facilities
The shower head is high and fixed. It is very difficult to keep hair dry. And, the heater is either too hot or none.
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location, staff helpful
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Ok bed was nice and comfortable not much in way of toiletries my biggest concern was the broken electric socket
Stayed 1 night in Feb 2025

10/10 Excellent

Tamako

Liked: Cleanliness, staff & service
Safe town, Beaulful aria, Convenient transportation
Stayed 2 nights in Oct 2024

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

6/10 Okay

Rori

Average

Average
Stayed 1 night in Dec 2024

6/10 Okay

Brian

Disliked: Property conditions & facilities
"Parking" is minimal and you get charged to use a space around the corner. Room was small but clean. Very little room in bathroom. You are getting what you pay for. Convenient to bow road tube station, short walk to ABBA and London Stadium.
Stayed 2 nights in Dec 2024

4/10 Poor

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
Great location near the Underground. The room smelled foisty and the bathroom mouldy.
Stayed 2 nights in Jun 2024

6/10 Okay

Wilson

Liked: Staff & service
Disliked: Cleanliness
Not a luxury hotel by any means, but better than expected for the price. Some parts could do with a little update and repair but overall not bad
Stayed 3 nights in May 2024

8/10 Good

Andrzej

Liked: Cleanliness, amenities
Hotel was fine; bed was clean. Only bad points; some noise from outside but nothing too bad. Room a bit tatty. At the price it’s what you would expect. No cold water in the bathroom; only hot. Beware that after booking online via an agent, it is advisable to call them to confirm; there seemed to be some confusion with the receptionist as a result of this. And also they require ID (driving license/passport) for check in. Would stay again.
Stayed 1 night in Nov 2024

4/10 Poor

Artist

Disliked: Cleanliness, property conditions & facilities
Very dirty
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not return

The mattress was saggy, the toilet was literally black at the bottom. There was black mold in the shower. The skirting board was full of grime. The room stunk. The bedding was crisp and clean.
Stayed 1 night in Sep 2024

4/10 Poor

Tracy

Disliked: Staff & service, amenities, property conditions & facilities
The room was satisfactory but the dining area for breakfast boone was thede and askex and was told we we're to make our own we was under the impression that we get a cooked breakfast and served by them we had no tea or coffee at all so not happy and wouldn't stay there again
Stayed 1 night in Apr 2024

2/10 Terrible

Prashan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel for two nights, booked through Hotel.com. The photos on the website looked great, but upon check-in, I was shocked by the actual state of the room. It was filthy dust covering the floor, dirty walls, an unclean bed, and a grimy bathroom. The room looked nothing like the photos, which, upon closer inspection, seem to have been taken in 2008. These rooms are genuinely unfit for anyone to stay in, and it’s clear they haven’t been maintained or cleaned in a long time. This experience left me deeply disappointed, as I trusted Hotels.com to provide accurate listings. I believe this hotel should be removed from the site, as it damages the platform’s reputation.
Stayed 2 nights in Nov 2024

4/10 Poor

Ray

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good value if you don't need frills

Great value but lots of stairs. Helpful front desk about local businesses. No AC and sometime no hot water.
Stayed 4 nights in Jun 2023

2/10 Terrible

Megan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty there was stains and empty beer cans the shower was yellow and I got bed bug bites. The man at the desk was nice though.
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was inhospitable, had to leave after one night as didn’t get any sleep (was meant to stay for 4), checked out the next day and was still charged for the first 2 nights.
Stayed 4 nights in Feb 2023

10/10 Excellent

MRS C A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just want a good place to lay your head? Read on!

My husband has been going up to London for Merchant Navy Day for a number of years now, and has always stayed at City Stay for at least the past 12 of them. Classed as a budget hotel it is more than adequate for his needs. 2 minutes from the tube to Kings Cross Station it is ideally situated. The rooms are clean and the bathroom is a reasonable size, but being an older building the stairs to the upper floors are not the widest! There is a small friendly lively pub nearby with tables outside if you prefer something quieter. There is a garage opposite with an onsite co-op shop and a Sainsburys store a short walk away to purchase your own food. The kitchen is situated downstairs and is stocked with basics, bread, milk, serials etc, as well as cooking facilities. Obviously the state of the kitchen is dictated by the guests who use it but always starts off very clean daily. There is also a small lounge with tv for socialising. If you are visiting London for sightseeing then you save a lot on normal accommodation prices. You can pay at the hotel and they do have a 24hr cancellation policy.
Stayed 2 nights in Sep 2024

6/10 Okay

Larry

Disliked: Cleanliness, property conditions & facilities, room comfort

My bedsheet was not changed on my in date.

My bedsheet was not changed. They kept for me an already used one with stains on it and they deliberately laid the bed with the other side of the bedsheets just for me not to recognise it meanwhile l gave them prior notice of my checking time. The kitchen and fridge also is very unkept. The fridge is very old and atleast needs to be kept neat. Bad customer sevice
Stayed 5 nights in Jul 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This "hotel" is a dump, dirty, and with rude staff. The room I got looked nothing like the pictures. It was a windowless room in the basement, with the walls, carpet, furniture and bathroom fittings all in bad need of renovation - probably the last time anything was updated was in the 1980s. The plywood door was shaking every time my neighbors slammed their doors (about every 15 minutes). There was a "breakfast room" right next to my room that stunk of burned oil, the food smell was so penetrating that I could smell it on my clothes after just walking across the space. An incredibly loud fire alarm went out at 1am. I asked the receptionist what it was about, and he said that someone was cooking in the basement "breakfast room" (yes, at 1am) and added that "it happens all the time". Checkout time was 11am. At 10:25, someone knocked on my door and said "checkout time is 11". I said I knew, but it was only 10:25. At 10:57, she knocked again saying it was "11 o'clock". I said, no, actually it was 10:57 (I was ready to leave). Her reply? "Now it is 10:58". I exited the room at 11:00, telling her that this was rude and unnecessary, and she started explaining how she had to clean the room to get it ready for the next guest - despite the fact that I left on time. After leaving the hotel, I noticed that although I paid on arrival, they charged me again for my stay on my card on file with Expedia, so now I need to get that refunded. Advice: stay somewhere else.
Stayed 3 nights in Nov 2024

4/10 Poor

Jemima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What can say? Awful

Hotel ‘room’ was out the back and up 3 flights of fire escape stairs. Bed was broken so any slight move made a noise. ‘Breakfast included’ was non existent. No evidence of any dining area or breakfast and no mention of breakfast by hotel staff. Daily housekeeping was clean towels left in a bag out side the room on one occasion. Carpets in room and flooring in kitchenette and bathroom disgusting. Food left in kitchen cupboards from previous stayers. Rat/mouse traps visible next to fridge. Used face mask left in top of wardrobe. Curtains hanging off the railing and overall decor was sub standard. No drawers to put clothing. Only one small bedside with 2 drawers and a wardrobe with no hangers provided. Towel rail in bathroom was not fixed to the wall so kept coming away. Not at all soundproof, woken throughout the night by various stayers walking past outside the window on the fire escape landing talking. Doors banged when closing, could even hear the extractor fan from the bathroom next door in our ‘room’. If the room was not ‘non refundable’ I would have cancelled this hotel and found somewhere else to stay.
Stayed 7 nights in Dec 2023

10/10 Excellent

Puja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Tomas

Stayed 4 nights in Mar 2025

4/10 Poor

sunho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025