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CityStay Hotel

2.0 star property
Guesthouse with a 24-hour front desk, near Westfield Stratford City

Choose dates to view prices

Photo gallery for CityStay Hotel

Private kitchen
Private kitchen
Flat-screen TV
Exterior
Desk, soundproofing, iron/ironing board, free WiFi
Close to ABBA Arena and London Stadium, CityStay Hotel has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Ensuite

Desk, soundproofing, iron/ironing board, free WiFi

Double Room, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Portable fan
Daily housekeeping
Desk
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Ensuite

Desk, soundproofing, iron/ironing board, free WiFi

Standard Single Room, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Portable fan
Daily housekeeping
Desk
Wardrobe or closet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Ensuite

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Portable fan
Daily housekeeping
Desk
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Triple Room, 1 Bedroom, Ensuite

Economy Triple Room, 1 Bedroom, Ensuite | Desk, soundproofing, iron/ironing board, free WiFi

Economy Triple Room, 1 Bedroom, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Portable fan
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
94 Bow Road, London, England, E3 3AA

What's nearby

  • ABBA Arena - 10 min walk - 0.6 miles
  • London Stadium - 16 min walk - 0.9 miles
  • Westfield Stratford City - 6 min drive - 1.5 miles
  • O2 Arena - 7 min drive - 2.6 miles
  • Tower Bridge - 13 min drive - 3.3 miles

Getting around

  • Bow Church DLR Station - 1 min walk
  • Stratford Station - 3 min drive
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Grounded - ‬1 min walk
  • ‪Bow Bells - ‬2 min walk
  • ‪Little Driver - ‬1 min walk
  • ‪Holy Smokes - ‬8 min walk

About this property

CityStay Hotel

Guesthouse near ABBA Arena
Close to London Stadium, CityStay Hotel has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), a 24-hour front desk, and smoke-free premises
  • Luggage storage
Room features
All guestrooms at CityStay Hotel feature comforts such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per day
Cribs (infant beds) are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per night
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

CityStay Hotel
CityStay Hotel London
CityStay London
Hotel CityStay
CityStay Hotel London, England
CityStay
CityStay Hotel London
CityStay Hotel Guesthouse
CityStay Hotel Guesthouse London

Frequently asked questions

Is CityStay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at CityStay Hotel?

Self parking is available for GBP 10 per night.

What time is check-in at CityStay Hotel?

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM.

What time is check-out at CityStay Hotel?

Check-out is at 11:00 AM.

Where is CityStay Hotel located?

Located in Tower Hamlets, this guesthouse is within 1 mi (2 km) of ABBA Arena and London Stadium. Tower of London and Westfield Stratford City are also within 3 mi (5 km). Bow Church DLR Station is only a 2-minute walk and Bow Road Underground Station is 3 minutes.

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CityStay Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 38 out of 442 reviews
Rating 8 - Good. 101 out of 442 reviews
Rating 6 - Okay. 159 out of 442 reviews
Rating 4 - Poor. 77 out of 442 reviews
Rating 2 - Terrible. 67 out of 442 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jayne

Bedding was clean, bathroom was clean and towels were clean. Whole place could do with a makeover but I’d stay again. Was convenient for tubes and overhead to get where we wanted to go. Lovely restaurant next door and pub over the road was really good. If you are looking for a cheap getaway then this is ideal.
Stayed 2 nights in Jul 2025

8/10 Good

Kevin

I liked that it was available and not extortionate! And the member of staff I interacted with was lovely!
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and helpful
Stayed 2 nights in Apr 2025

6/10 Okay

Alex

.
Stayed 1 night in Apr 2025

2/10 Terrible

Swathy

Terrible experience

I had a very bad experience with our stay in CityStay hotel. The room is not worth the rent at all. Heater in our room was not working and we asked them to check it but they never did. We asked them again but no response. We had to survive the cold nights without heater. Also cleanliness is very poor.
Stayed 2 nights in May 2025

4/10 Poor

Ray

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good value if you don't need frills

Great value but lots of stairs. Helpful front desk about local businesses. No AC and sometime no hot water.
Stayed 4 nights in Jun 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not return

The mattress was saggy, the toilet was literally black at the bottom. There was black mold in the shower. The skirting board was full of grime. The room stunk. The bedding was crisp and clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was inhospitable, had to leave after one night as didn’t get any sleep (was meant to stay for 4), checked out the next day and was still charged for the first 2 nights.
Stayed 4 nights in Feb 2023

10/10 Excellent

MRS C A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just want a good place to lay your head? Read on!

My husband has been going up to London for Merchant Navy Day for a number of years now, and has always stayed at City Stay for at least the past 12 of them. Classed as a budget hotel it is more than adequate for his needs. 2 minutes from the tube to Kings Cross Station it is ideally situated. The rooms are clean and the bathroom is a reasonable size, but being an older building the stairs to the upper floors are not the widest! There is a small friendly lively pub nearby with tables outside if you prefer something quieter. There is a garage opposite with an onsite co-op shop and a Sainsburys store a short walk away to purchase your own food. The kitchen is situated downstairs and is stocked with basics, bread, milk, serials etc, as well as cooking facilities. Obviously the state of the kitchen is dictated by the guests who use it but always starts off very clean daily. There is also a small lounge with tv for socialising. If you are visiting London for sightseeing then you save a lot on normal accommodation prices. You can pay at the hotel and they do have a 24hr cancellation policy.
Stayed 2 nights in Sep 2024

4/10 Poor

Jemima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What can say? Awful

Hotel ‘room’ was out the back and up 3 flights of fire escape stairs. Bed was broken so any slight move made a noise. ‘Breakfast included’ was non existent. No evidence of any dining area or breakfast and no mention of breakfast by hotel staff. Daily housekeeping was clean towels left in a bag out side the room on one occasion. Carpets in room and flooring in kitchenette and bathroom disgusting. Food left in kitchen cupboards from previous stayers. Rat/mouse traps visible next to fridge. Used face mask left in top of wardrobe. Curtains hanging off the railing and overall decor was sub standard. No drawers to put clothing. Only one small bedside with 2 drawers and a wardrobe with no hangers provided. Towel rail in bathroom was not fixed to the wall so kept coming away. Not at all soundproof, woken throughout the night by various stayers walking past outside the window on the fire escape landing talking. Doors banged when closing, could even hear the extractor fan from the bathroom next door in our ‘room’. If the room was not ‘non refundable’ I would have cancelled this hotel and found somewhere else to stay.
Stayed 7 nights in Dec 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This "hotel" is a dump, dirty, and with rude staff. The room I got looked nothing like the pictures. It was a windowless room in the basement, with the walls, carpet, furniture and bathroom fittings all in bad need of renovation - probably the last time anything was updated was in the 1980s. The plywood door was shaking every time my neighbors slammed their doors (about every 15 minutes). There was a "breakfast room" right next to my room that stunk of burned oil, the food smell was so penetrating that I could smell it on my clothes after just walking across the space. An incredibly loud fire alarm went out at 1am. I asked the receptionist what it was about, and he said that someone was cooking in the basement "breakfast room" (yes, at 1am) and added that "it happens all the time". Checkout time was 11am. At 10:25, someone knocked on my door and said "checkout time is 11". I said I knew, but it was only 10:25. At 10:57, she knocked again saying it was "11 o'clock". I said, no, actually it was 10:57 (I was ready to leave). Her reply? "Now it is 10:58". I exited the room at 11:00, telling her that this was rude and unnecessary, and she started explaining how she had to clean the room to get it ready for the next guest - despite the fact that I left on time. After leaving the hotel, I noticed that although I paid on arrival, they charged me again for my stay on my card on file with Expedia, so now I need to get that refunded. Advice: stay somewhere else.
Stayed 3 nights in Nov 2024

6/10 Okay

Rachel

Disliked: Cleanliness, staff & service
It’s really well situated, right next to the DLR. The room itself was as basic as you could get - the sheets were clean and new, but it was definitely not very clean, look like a deep clean hadn’t been done in there in a long time. It wasn’t disgusting, just not perfect. The shower was like a dribble, but there was a great TV with smart features. On a budget, it was pretty much exactly what I needed, but if you’re looking for anything other than a clean bed I’d think twice. No other facilities in the hotel - it’s less a hotel than a bunch of separate rooms. Like a hostel with an upgrade. Tbf I’d probably go again if I was in a dire need, but if you can find somewhere else for £50 that meets your needs I might advise doing that. Lol
Stayed 3 nights in Sep 2025

4/10 Poor

??

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は無料と説明されたが開始時刻やレストランの詳細を説明されなかった
Stayed 2 nights in Aug 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service
The staff very helpful put us in the ground floor cause the heat was so bad witch was good
Stayed 3 nights in Aug 2025

6/10 Okay

Hredesh

Poor kitchen facilities and poor maintenance
Stayed 2 nights in Aug 2025

6/10 Okay

CLAUDIO

Liked: Staff & service
OTTIMA RAPPORTO QUALITA'/PREZZO
Stayed 2 nights in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
Comfortable room with shared kitchen and breakfast included
Stayed 7 nights in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort

Excellent Value for Money

Excellent value for money, Clean but basic room exactly what was required!
Stayed 1 night in Jul 2025

6/10 Okay

ANDREA

Liked: Staff & service
Disliked: Property conditions & facilities
The flat is big. The bed also is confortable. The kitchen service is good and included. Unlikely, many details in the structure could be better.
Stayed 2 nights in Jul 2025

10/10 Excellent

Saiyateesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tej

Very nice, good hospitality
Stayed 1 night in Jul 2025

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here!!!

Absolutely disgusting. Stank of smoke and poo! Filthy room and generally dirty. Things broken everywhere
Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk hotel og så til den pris 😍 intet at sætte en fingere på, alt var tiptop
Stayed 2 nights in Jun 2025

8/10 Good

Andrew

Basic but good value.

Basic but good value.
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Very quite and I will be back again
Stayed 1 night in Jun 2025

6/10 Okay

Graeme

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

You get what you pay for..

Very basic hotel, but clean and cheap. Excellent access to underground
Stayed 2 nights in May 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

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