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citizenM London Victoria Station

4.0 star property
Property with a restaurant, near Buckingham Palace

Choose dates to view prices

Photo gallery for citizenM London Victoria Station

Property amenity
Interior detail
Exterior
Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch and dinner served
Located in central London, citizenM London Victoria Station offers modern comfort with thoughtful touches. Enjoy the daily manager's reception, dine at CanteenM, or have coffee at the café. Public WiFi, coworking areas, and helpful staff are available throughout your stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Check availability for these dates

Tonight

Sep 10 - Sep 11
Check availability for tonight Sep 10 - Sep 11

Tomorrow

Sep 11 - Sep 12
Check availability for tomorrow Sep 11 - Sep 12

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

King Room, 1 King Bed

9.2 out of 10
Wonderful
(335 reviews)

Highlights

Air conditioning
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Smart TV
Pillowtop bed
Premium bedding
Fan
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Near a metro station, citizenM London Victoria Station is in London City Centre, a walkable area in London with great shopping. Buckingham Palace and Big Ben are notable landmarks, and some of the area's popular attractions include London Eye and Natural History Museum. Check out an event or a game at Royal Albert Hall, and consider making time for Sky Garden, a top attraction not to be missed. Guests love the property's location for the sightseeing. It's also convenient to public transportation: Victoria Underground Station is 3 minutes by foot and St. James's Park Underground Station is 10 minutes.
Visit our London travel guideOpens in a new window
Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE

What's nearby

  • Victoria Station Travel Information Centre - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles
  • Big Ben - 17 min walk - 1.0 mile
  • Trafalgar Square - 4 min drive - 1.3 miles
  • Piccadilly Circus - 4 min drive - 1.3 miles

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪Wetherspoons - ‬5 min walk
  • ‪Market Halls Victoria - ‬3 min walk
  • ‪Flat Iron - ‬4 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪McDonald's - ‬3 min walk

About this property

citizenM London Victoria Station

Upscale property near Buckingham Palace
Located close to Green Park and Westminster Abbey, citizenM London Victoria Station provides a free daily manager's reception, a coffee shop/cafe, and a bar. The on-site restaurant, CanteenM, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and luggage storage
  • A water dispenser, a front-desk safe, and coffee/tea in the lobby
  • A TV in the lobby, smoke-free premises, and an elevator
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to public transit
Room features
All 226 rooms include comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, heating, and housekeeping

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

Is citizenM London Victoria Station pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM London Victoria Station?

This property doesn't offer parking.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM London Victoria Station?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is citizenM London Victoria Station located?

Located in London City Centre, this property is within a 5-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Green Park are also within 15 minutes. Victoria Underground Station and London Victoria Station are within a 5-minute walk.

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Reviews

citizenM London Victoria Station Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 1502 out of 1982 reviews
Rating 8 - Good. 352 out of 1982 reviews
Rating 6 - Okay. 81 out of 1982 reviews
Rating 4 - Poor. 26 out of 1982 reviews
Rating 2 - Terrible. 21 out of 1982 reviews

Reviews

10/10 Excellent

Haiou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights, very happy!
Stayed 5 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked this property - will stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Henry

Liked: Amenities
location and friendly staff
Stayed 8 nights in Aug 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really modern hotel. Great location and 24 hr service
Stayed 5 nights in Aug 2025

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean, convenient to Victoria Station and therefore train to Gatwick, good vibe, lots to do in the area (shops, restaurants).
Stayed 2 nights in Aug 2025

10/10 Excellent

Jemelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, friendly and helpful staff, very central location, and affordable. Would definitely recommend to others and stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Love it will come again soon!
Stayed 2 nights in Aug 2025

10/10 Excellent

KEYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great amenities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jemelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, friendly staff, nice lobby, location was very central. Will definitely stay here again in the future.
Stayed 4 nights in Jul 2025

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely come back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Tracy

Liked: Amenities
Great location, friendly staff and environment, laid back easy going. Helpful, accommodating…highly recommend. Nathaniel, Marianna and John are the BEST! Will stay again when in London
Stayed 2 nights in Aug 2025

10/10 Excellent

Ranjita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and clean
Stayed 5 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Easy check in. Very friendly staff. Very good breakfast. Modern hotel. Really enjoyed our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Beds were super comfortable!! Great location!
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in Aug 2025

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Close to bus and train stations. Room small but clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, walking distance from underground station, very nice staff. For the price I was positively surprised.
Stayed 4 nights in Aug 2025

8/10 Good

Jacki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time.
Stayed 2 nights in Aug 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Very kind staff! We booked this because it was fully refundable. Great location but a few of the properties on the street near it were boarded up and gave it a sketchy feel. The location being so close to Victoria Station was terrific!
Stayed 6 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary Rose-Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location...clean, friendly, technologically and environmentally up to date...food was a little expensive in the canteen!
Stayed 4 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
This was a very nice hotel and staff. The only problem I have is that the refrigerator stopped working and I had to throw away the food I had put into it.
Stayed 4 nights in Aug 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very small but clean and comfortable, walkable area and transportation easy
Stayed 3 nights in Jul 2025

8/10 Good

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean
Stayed 6 nights in Aug 2025

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