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citizenM London Victoria Station

4.0 star property
Property with a restaurant, near Buckingham Palace

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Photo gallery for citizenM London Victoria Station

Exterior
Exterior
Property amenity
Reception
Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Pillowtop bed
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hydromassage showerhead
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, City View

Highlights

Air conditioning
Smart TV
Separate bedroom
Pillowtop bed
Premium bedding
Fan
Blackout drapes/curtains
Hydromassage showerhead
  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 2,382 reviews
Hotel Riu Plaza London Victoria

About the neighborhood

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE

What's nearby

  • Victoria Station Travel Information Centre - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles
  • Hyde Park - 17 min walk - 0.9 miles
  • Big Ben - 17 min walk - 1.0 mile
  • Piccadilly Circus - 4 min drive - 1.3 miles

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

Upscale property near Buckingham Palace
Located close to Green Park and St. James Park, citizenM London Victoria Station provides a free daily manager's reception, a coffee shop/cafe, and a bar. The on-site restaurant, CanteenM, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Buffet breakfast (surcharge), an elevator, and multilingual staff
  • A 24-hour front desk, coworking spaces, and a front-desk safe
  • A water dispenser, luggage storage, and a TV in the lobby
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to public transit
Room features
All 226 rooms include comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, heating, and housekeeping

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

Is citizenM London Victoria Station pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM London Victoria Station?

This property doesn't offer parking.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM London Victoria Station?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is citizenM London Victoria Station located?

Located in London City Centre, this property is within a 15-minute walk of Victoria Station Travel Information Centre, Buckingham Palace, and St. James Park. Hyde Park and Big Ben are also within 1 mi (2 km). Victoria Underground Station and London Victoria Station are within a 5-minute walk.

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citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1400 out of 1840 reviews
Rating 8 - Good. 325 out of 1840 reviews
Rating 6 - Okay. 71 out of 1840 reviews
Rating 4 - Poor. 24 out of 1840 reviews
Rating 2 - Terrible. 20 out of 1840 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, centrally located. Breakfast is great, staff is friendly, and rooms are very cute. Would definitely stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Amaraporn

Liked: Cleanliness, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in May 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and friendly, they held my luggage, nice location.
Stayed 2 nights in May 2025

10/10 Excellent

NASREEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the major attractions.
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great central location. The staff was excellent and the food great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities
The staff was very accommodating, very friendly, and Athena was definitely a class act,
Stayed 3 nights in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
We can’t fault the Citizen M. We can recommend it as a no frills stay with very friendly staff and everything immaculately presented including the breakfasts.
Stayed 3 nights in May 2025

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located near Victoria station, which is near to major attractions in London, such as Westminster Abbey, London Eye, etc. The breakfast was good and healthy, and staffs are friendly and helpful.
Stayed 5 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Love the unique rooms with amazing modern amenities. Being able to control the room from the IPad made the experience fun and easy. Will definitely stay at CitizenM hotels in any city we visit.
Stayed 1 night in May 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location near Victoria station. Staff was friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night as a stopover in London, room was perfect. Hotel staff were helpful and friendly, location is minutes from Victoria station.
Stayed 1 night in Apr 2025

10/10 Excellent

Maryna

Liked: Cleanliness, amenities, property conditions & facilities
Awesome experience staying at citizen M Victoria station hotel. Friendly staff, walkable distance to Buckingham palace and park. Love it!
Stayed 2 nights in May 2025

10/10 Excellent

Peggy

Liked: Staff & service, amenities, property conditions & facilities
It has a great vibe and is close to everything . The room was very clean and comfortable. Staff is friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice for a city trip
Stayed 3 nights in Apr 2025

10/10 Excellent

Giovane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place, well organized and lots of staff around
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
First time staying at sn. M hotel, definitely won’t be our last. Staff was amazing, hote was clean, quick and convenient to Victoria station. Breakfast
Stayed 1 night in May 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Victoria Station, two theatres and Buckingham Palace! Clean hotel, comfortable bed and courteous and friendly staff! Great value for the price. Loved it and will return!
Stayed 1 night in Apr 2025

10/10 Excellent

Anchise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice and helpful very friendly
Stayed 6 nights in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything! London is absolutely beautiful and the hotel is right in the center of London convenient to everything. A little Techie for old people like me, but it works!❤️❤️❤️
Stayed 3 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location! The rooms are small but very trendy and clean!
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Great place lovely staff
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed twice while in London, a good value close to the train station.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was rather small for 2 (non-couple) people but the property, food and especially the staff will bring me back to CitizenM again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that evehthibg was easily accessible, walking distance, plenty of dining options, and within city center.
Stayed 3 nights in Mar 2025