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citizenM London Victoria Station

4.0 star property
Property with a restaurant, near Buckingham Palace

Choose dates to view prices

Photo gallery for citizenM London Victoria Station

Property amenity
Interior detail
Breakfast, lunch and dinner served
Exterior
Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk
Located in central London, citizenM London Victoria Station offers modern comfort with thoughtful touches. Enjoy the daily manager's reception, dine at CanteenM, or have coffee at the café. Public WiFi, coworking areas, and helpful staff are available throughout your stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

King Room, 1 King Bed

9.2 out of 10
Wonderful
(346 reviews)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Hydromassage showerhead
Hair dryer
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Fan
Hydromassage showerhead
Hair dryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Near a metro station, citizenM London Victoria Station is in London City Centre, a walkable area in London with great shopping. The area's natural beauty can be seen at Hyde Park and Russell Square, while The British Museum and Victoria and Albert Museum are cultural highlights. Check out an event or a game at Royal Albert Hall, and consider making time for London Eye, a top attraction not to be missed. Guests love the property's location for the sightseeing. It's also convenient to public transportation: Victoria Underground Station is 3 minutes by foot and St. James's Park Underground Station is 10 minutes.
Visit our London travel guideOpens in a new window
Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE

What's nearby

  • Victoria Station Travel Information Centre - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles
  • Big Ben - 17 min walk - 1.0 mile
  • Trafalgar Square - 4 min drive - 1.3 miles
  • Piccadilly Circus - 4 min drive - 1.3 miles

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪Flat Iron - ‬4 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪LEON - ‬4 min walk
  • ‪McDonald's - ‬5 min walk

About this property

citizenM London Victoria Station

Upscale property near Buckingham Palace
Located close to Green Park and Westminster Abbey, citizenM London Victoria Station provides a free daily manager's reception, a coffee shop/cafe, and a bar. The on-site restaurant, CanteenM, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Buffet breakfast (surcharge), smoke-free premises, and a water dispenser
  • An elevator, a 24-hour front desk, and a front-desk safe
  • Coffee/tea in the lobby, multilingual staff, and a TV in the lobby
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to public transit
Room features
All 226 rooms include comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, heating, and housekeeping

Similar properties

Front of property

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 2,947 reviews
Hotel Riu Plaza London Victoria

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

Is citizenM London Victoria Station pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM London Victoria Station?

This property doesn't offer parking.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM London Victoria Station?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is citizenM London Victoria Station located?

Located in London City Centre, this property is within a 5-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Green Park are also within 15 minutes. Victoria Underground Station and London Victoria Station are within a 5-minute walk.

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Reviews

citizenM London Victoria Station Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 1531 out of 2023 reviews
Rating 8 - Good. 360 out of 2023 reviews
Rating 6 - Okay. 81 out of 2023 reviews
Rating 4 - Poor. 28 out of 2023 reviews
Rating 2 - Terrible. 23 out of 2023 reviews

Reviews

10/10 Excellent

Ilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Sep 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed, very quiet.
Stayed 6 nights in Oct 2025

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little hotel at a good price (considering London)
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, convenient location, rooms are super clean and modern. Would definitely would stay here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

YEONG MEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Sep 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Close to restaurants/theatres and attractions. Close to transportation via Victoria station.
Stayed 3 nights in Sep 2025

8/10 Good

Nicolaas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, close by Victoria station!
Stayed 1 night in Sep 2025

10/10 Excellent

Haiou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights, very happy!
Stayed 5 nights in Aug 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place. I’ve had larger rooms on cruise ships but great location and super clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Hovsep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff was very friendly
Stayed 9 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked this property - will stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at CitizenM Victoria Station. So easy to get around all of London. The hotel bar and lobby area had a great vibe. So close to many great restaurants and pubs. The iPad room controls were next level! The only minor downside was the tiny room, but well worth it for all the other amenities and locations. Great value as well! Highly recommend!
Stayed 3 nights in Oct 2025

10/10 Excellent

Henry

Liked: Amenities
location and friendly staff
Stayed 8 nights in Aug 2025

10/10 Excellent

Charlotte Tyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly! It was very safe and clean
Stayed 4 nights in Sep 2025

10/10 Excellent

NANCY

Liked: Amenities, property conditions & facilities
Tiny rooms but comfortable bed. All what we needed and very good staff !
Stayed 4 nights in Sep 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff excellent service, good breakfast, many beggars outside of hotel but that can be said in many large cities, close to many sites and the tube Would stay here again
Stayed 3 nights in Sep 2025

8/10 Good

Ann-Marie

Liked: Cleanliness, staff & service, amenities
I liked the property, the room space was too small for two people. Overall I had a good experience. I love that it was central to transport and dining.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the style, love the vibe!
Stayed 3 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the room was laid out. It was not big but had everything I needed in a very compact way. And it was very clean. Loved the big window by the bed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really modern hotel. Great location and 24 hr service
Stayed 5 nights in Aug 2025

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but clean and modern and have all the amenities you need for a comfortable stay. The lobby is pleasant and has lots of space to sit and relax. The location is super convenient. Close to all the major sights.
Stayed 3 nights in Sep 2025

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