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citizenM London Victoria Station

4.0 star property
Travelers find British charm at this Victoria Station hotel, where Westminster Abbey beckons nearby and remote work thrives with fast WiFi and dedicated spaces

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Property amenity - citizenM London Victoria Station (London)
Interior detail - citizenM London Victoria Station (London)
Interior - citizenM London Victoria Station (London)
Exterior - citizenM London Victoria Station (London)
Bar (on property) - citizenM London Victoria Station (London)
Located in central London, citizenM London Victoria Station offers modern comfort with thoughtful touches. Enjoy the daily manager's reception, dine at CanteenM, or have coffee at the café. Public WiFi, coworking areas, and helpful staff are available throughout your stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(22 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (View)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Near a metro station, citizenM London Victoria Station is in London City Centre, a walkable area in London with great shopping. Buckingham Palace and Westminster Abbey are notable landmarks, and some of the area's popular attractions include London Eye and Natural History Museum. Check out an event or a game at Royal Albert Hall, and consider making time for Barbican Centre, a top attraction not to be missed. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Victoria Underground Station is 4 minutes by foot and St. James's Park Underground Station is 10 minutes. Visit our London travel guide
Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE

What's nearby

  • Westminster Cathedral
    Westminster Cathedral
    1 min walk - 0.1 miles
  • Apollo Victoria Theatre
    Apollo Victoria Theatre
    2 min walk - 0.1 miles
  • Victoria Palace Theatre
    Victoria Palace Theatre
    3 min walk - 0.2 miles
  • Buckingham Palace, Westminster, London
    Buckingham Palace
    10 min walk - 0.6 miles
  • Victoria Station Travel Information Centre
    3 min walk - 0.2 miles

Getting around

  • London Victoria Station
    3 min walk
  • Victoria Underground Station
    4 min walk
  • London City Airport (LCY)
    58 min drive

Restaurants

  • The Duke of York
    2 min walk
  • Wetherspoons
    5 min walk
  • Hermanos Colombian Coffee Roasters
    3 min walk
  • Flat Iron
    4 min walk
  • Costa Coffee
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.50 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses some wind and solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is citizenM London Victoria Station pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM London Victoria Station?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is citizenM London Victoria Station located?

Located in London City Centre, this hotel is within a 5-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Westminster Abbey are also within 15 minutes. Victoria Underground Station and London Victoria Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

citizenM London Victoria Station Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1574 out of 2074 reviews
Rating 8 - Good. 365 out of 2074 reviews
Rating 6 - Okay. 88 out of 2074 reviews
Rating 4 - Poor. 24 out of 2074 reviews
Rating 2 - Terrible. 23 out of 2074 reviews

Reviews

Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to explore London. Comfortable king size bed! Excellent hotel!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Luanne Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff Great comfortable lobby with games and pillows and good coffee Safe neighborhood
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jayasri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic. So close to Victoria and lots of restaurants close by. The only con was the extremely limited vegan options for breakfast
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy with cleanliness of room and public areas. Staff was very friendly and helpful.
Stayed 8 nights in May 2026
Verified

10/10 Excellent

Ghislaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My guest and I had the best time!!! The staff was incredible and being near the tube was so helpful in getting around!! Our room was very clean and we loved the view of the street. And the bed?! So comfortable!!!!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was spacious and clean, and the bed was comfortable. I found staff to be very friendly and helpful. The lobby offered a lot of space to work from and it was a nice setting. Free and delicious pastries for breakfast was a plus. The best part is that the location was ideal and so walkable to places of interest. Would definitely stay here again.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for tourist! Near and easy transportation to all the major attractions. Nice staff, clean!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joost

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot, super friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Very modern and food was excellent
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
The hotel is in a great location. The staff was great, room was clean, hotel in good shape. Would definitely stay here again.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is steps away from Victoria Station and within 20 minutes walk from Westminster Abbey, Buckingham Palace. The lobby design is both modern and anesthetically appealing. The staff is wonderful
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

SHAGHAYEGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and convenient location. I just wish there was a kettle/coffee maker in the room.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jaci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and place was kept up very nice. Will come back for sure the next time i’m in Victoria.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jermel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and attentive. The location is perfect. Close to restaurants, plays and major attractions. Also, the hotel was very clean and tidy with a trendy and hip vibe! Would definitely stay here again and recommend to anyone coming to London.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Super helpful great staff, breakfast, quiet and comfortable room great location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities
Great hotel, staff very nicr
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kemal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an nice experience at the citizenm hotel, the rooms were clean and the ipads were easy and also fun to use. The staff are really friendly and explained everything nicely and understanding to us. Overall i am happy and wohls recommend it aswell.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Robert

Very clean and friendly staff. Good location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and clever property. Great location near Victoria station and walking distance to beautiful St James park and many of the main tourist attractions. We were delighted with the modern room which had everything we needed and a very cool system controlled by iPad. It was quiet for sleeping but fun and bustling in the lobby during the day. Staff was lovely.
Stayed 1 night in Apr 2026
Verified

8/10 Good

ERNEST

Liked: Cleanliness, amenities, property conditions & facilities
Hotel and staff were great!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jamieson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Victoria station 4 min walk. Awesome staff, nice lobby, 24 hour bar, I will stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money and a Monday night, comfy bed, friendly staff and I secretly love all the slightly gimmicky lighting/mood stuff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yoshiteru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs were excellent. Very professional with knowledge and kindness.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

armand

Liked: Cleanliness, staff & service, amenities
We always love staying at any M hotels. The staff were attentive and the rooms are clean and comfortable. The location was perfect for our trip. We had a good vacation, the hotel was a perfect stay to rest.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tammie

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Room was cozy but the designers made great use of the space to ensure you have all of the helpful amenities.
Stayed 2 nights in Feb 2026