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citizenM London Victoria Station

4.0 star property
Property with a restaurant, near Buckingham Palace

Choose dates to view prices

Photo gallery for citizenM London Victoria Station

Property amenity
Exterior
Interior detail
Breakfast, lunch and dinner served
Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk
Located in central London, citizenM London Victoria Station offers modern comfort with thoughtful touches. Enjoy the daily manager's reception, dine at CanteenM, or have coffee at the café. Public WiFi, coworking areas, and helpful staff are available throughout your stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

King Room, 1 King Bed

9.2 out of 10
Wonderful
(348 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Fan
Pillowtop bed
Private bathroom
Hair dryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE

What's nearby

  • Victoria Station Travel Information Centre - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles
  • Big Ben - 17 min walk - 1.0 mile
  • Trafalgar Square - 7 min drive - 1.3 miles
  • Piccadilly Circus - 7 min drive - 1.3 miles

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪Flat Iron - ‬4 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪LEON - ‬4 min walk
  • ‪McDonald's - ‬5 min walk

About this property

citizenM London Victoria Station

Upscale property near Buckingham Palace
Located close to Green Park and Westminster Abbey, citizenM London Victoria Station provides a free daily manager's reception, a coffee shop/cafe, and a bar. The on-site restaurant, CanteenM, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and a front-desk safe
  • Luggage storage, an elevator, and coffee/tea in the lobby
  • A water dispenser, smoke-free premises, and multilingual staff
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to public transit
Room features
All 226 rooms include comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, heating, and housekeeping

Similar properties

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Hotel Riu Plaza London Victoria

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  • Free WiFi
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  • Air conditioning
8.8 out of 10, Excellent, 2,964 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

Is citizenM London Victoria Station pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM London Victoria Station?

This property doesn't offer parking.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM London Victoria Station?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is citizenM London Victoria Station located?

Located in London City Centre, this property is within a 5-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Green Park are also within 15 minutes. Victoria Underground Station and London Victoria Station are within a 5-minute walk.

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citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1544 out of 2041 reviews
Rating 8 - Good. 361 out of 2041 reviews
Rating 6 - Okay. 84 out of 2041 reviews
Rating 4 - Poor. 29 out of 2041 reviews
Rating 2 - Terrible. 23 out of 2041 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good.
Stayed 2 nights in Sep 2025

8/10 Good

Nicolaas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, close by Victoria station!
Stayed 1 night in Sep 2025

10/10 Excellent

Henry

Liked: Amenities
location and friendly staff
Stayed 8 nights in Aug 2025

10/10 Excellent

Charlotte Tyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly! It was very safe and clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the room was laid out. It was not big but had everything I needed in a very compact way. And it was very clean. Loved the big window by the bed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really modern hotel. Great location and 24 hr service
Stayed 5 nights in Aug 2025

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great experience-the whole room controlled by a tablet! The ease of checking in and out-every thing was fabulous!
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Easy check in. Very friendly staff. Very good breakfast. Modern hotel. Really enjoyed our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Ranjita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and clean
Stayed 5 nights in Aug 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

My family and I had an amazing time at CitizenM London Victoria. The food was nice. The best part was its proximity to the Victoria train station.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 2 nights in Jul 2025

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Close to bus and train stations. Room small but clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, centrally located. Breakfast is great, staff is friendly, and rooms are very cute. Would definitely stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Berliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel, the smart room controlled from a tablet was outstanding. Staff very friendly. Breakfast selection is great. Excellent location, walking distance from Victoria Station and shopping areas. We highly recommend this hotel.
Breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
This was a very nice hotel and staff. The only problem I have is that the refrigerator stopped working and I had to throw away the food I had put into it.
Stayed 4 nights in Aug 2025

8/10 Good

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean
Stayed 6 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent, except for the
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hip, modern, convenient, clean and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

NASREEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the major attractions.
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolutely fantastic place to stay. Cool, hip, modern, and a damn fine vibe! This was my first time staying at aCitizenM but it will not be my last! Hats off and a huge THANK YOU to the staff! They were the ones who made my stay enjoyable!
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room even though very small was very comfortable. Comfortable bed and had great black out shades which were needed for the early sunrise. A/C worked very well. Rain shower was so great. Loved our stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great CitizenM stay

Perfect for our stay in London. Breakfast is lovely with a super variety to choose from. Location to Victoria Station helps with touring London. Love CitizenM concept.
Stayed 6 nights in Jul 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property stated pillowtop beds. They were very hard. Sore back for the 3 nights we staued
Stayed 3 nights in Aug 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alway the best staff
Stayed 2 nights in Jun 2025

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