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citizenM London Shoreditch

4.0 star property
Hotel with a restaurant, a quick walk to Old Spitalfields Market

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Building design
King Room | 1 bedroom, premium bedding, pillowtop beds, desk
Lobby sitting area
Building design
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

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Showing 1 of 1 room

View all photos for King Room

King Room | Bathroom | Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer

King Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
6 Holywell Lane, London, England, EC2A 3ET

What's nearby

  • Brick Lane - 6 min walk - 0.3 miles
  • Old Spitalfields Market - 6 min walk - 0.4 miles
  • Tower of London - 3 min drive - 1.1 miles
  • St. Paul's Cathedral - 4 min drive - 1.5 miles
  • Covent Garden Market - 8 min drive - 2.4 miles

Getting around

  • Shoreditch High Street Overground Station - 3 min walk
  • Old Street Station - 11 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪The Tea Building - ‬1 min walk
  • ‪The Crown and Shuttle - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Lyle's - ‬1 min walk
  • ‪Smoking Goat - ‬1 min walk

About this property

citizenM London Shoreditch

Upscale boutique hotel near Old Spitalfields Market
Located close to Brick Lane and Tower of London, citizenM London Shoreditch provides a free daily manager's reception, a coffee shop/cafe, and a bar. The on-site restaurant, canteenM, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a 24-hour business center are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, multilingual staff, and coffee/tea in the lobby
  • Luggage storage, smoke-free premises, and a water dispenser
  • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 216 rooms feature comforts such as premium bedding and iPads, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Hydromassage showers, eco-friendly toiletries, and hair dryers
  • 43-inch flat-screen TVs with cable channels
  • Heating, housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

Frequently asked questions

Is citizenM London Shoreditch pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM London Shoreditch?

CitizenM London Shoreditch doesn't offer parking.

What time is check-in at citizenM London Shoreditch?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM London Shoreditch?

Check-out is at 11 AM. Late check-out is available for GBP 29 (subject to availability).

Where is citizenM London Shoreditch located?

Located in London City Centre, this boutique hotel is within a 10-minute walk of Old Spitalfields Market and Brick Lane. Tower of London and St. Paul's Cathedral are also within 2 mi (3 km). Shoreditch High Street Overground Station is only a 3-minute walk and Old Street Underground Station is 11 minutes.

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citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Great beds.
Stayed 2 nights in May 2025

10/10

Great location, friendly staff and really good
Stayed 3 nights in Apr 2025

10/10

Cool, clean and well located
Stayed 3 nights in May 2025

10/10

Great stay, fast easy and convenient
Stayed 3 nights in Apr 2025

8/10

It was a good walk to Tower of London and sites in that area. Staff were helpful in recommending good dining options in the area.
Stayed 3 nights in Apr 2025

8/10

Really great - the lifts were broken for part of the stay but apart from that a very comfortable stay. Perfect for a work trip and easy to get around the city from this location.
Stayed 5 nights in Apr 2025

10/10

Great staff, good room size - elevator situation but tricky, hopefully they’ll be back up to 3 elevators soon.
Stayed 5 nights in May 2025

10/10

Warm service, great location, and a clean, comfortable room.
Stayed 1 night in Feb 2025

6/10

Basic place to stay. Great location.
Stayed 1 night in Mar 2025

6/10

Loved the location. Overall the hotel was just adequate - nothing special. Decently clean. We did request housekeeping one day and didn’t receive it. Overall it just was fine, nothing great.
Stayed 2 nights in May 2025

10/10

Great hotel in an excellent position. Clean, tidy and the staff were brilliant.
Stayed 1 night in Feb 2025

10/10

Great time
Stayed 4 nights in Mar 2025

10/10

Great view of overground train
Stayed 3 nights in Apr 2025

10/10

Perfect location and exceptional staff.
Stayed 2 nights in Jan 2025

10/10

Great staff and location.
Stayed 2 nights in Jan 2025

10/10

Cool techy artsy vibe. Very clean and modern. Near buses and tube and walkable to Spitafields market!!
Stayed 3 nights in Apr 2025

8/10

Good
Stayed 2 nights in May 2025

10/10

Great location and lovely hotel
Stayed 1 night in Sep 2024

10/10

Brilliant location, clean rooms, very quiet!
Stayed 2 nights in Nov 2024

10/10

Wonderful
Stayed 1 night in Feb 2025

10/10

Great hotel
Stayed 1 night in Oct 2024

6/10

Room too small with the toilet right in middle of the room. No reception desk, you have to check yourself in, elevator was not working, the noise level is high with street noise and train. Fortunately, we were staying only one night. I do not recommend it .
Stayed 1 night in May 2025

6/10

I have stayed at a few citizen Ms and they are all usually great. This property itself was not up to par. The building itself only had one working elevator. There was a rotten egg smell in the water in the room. The tablet in the room was cracked. However the staff went above and beyond and were great during the stay.
Stayed 3 nights in May 2025

10/10

Great unique hotel.
Stayed 1 night in Nov 2024

10/10

Amazing stay
Stayed 1 night in Aug 2024