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citizenM London Shoreditch

4.0 star property
Hotel with a restaurant, a quick walk to Old Spitalfields Market

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Building design
Lobby sitting area
King Room | 1 bedroom, premium bedding, pillowtop beds, desk
Lobby sitting area
Lobby lounge

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

King Room | Bathroom | Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer

King Room

9.0 out of 10
Wonderful
(73 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
6 Holywell Lane, London, England, EC2A 3ET

What's nearby

  • Brick Lane - 6 min walk - 0.3 miles
  • Old Spitalfields Market - 6 min walk - 0.4 miles
  • Tower of London - 3 min drive - 1.1 miles
  • St. Paul's Cathedral - 4 min drive - 1.5 miles
  • Covent Garden Market - 8 min drive - 2.4 miles

Getting around

  • Shoreditch High Street Overground Station - 3 min walk
  • Old Street Station - 11 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪The Tea Building - ‬1 min walk
  • ‪The Crown and Shuttle - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Lyle's - ‬1 min walk
  • ‪Smoking Goat - ‬1 min walk

About this property

citizenM London Shoreditch

Upscale boutique hotel near Old Spitalfields Market
Located close to Brick Lane and Tower of London, citizenM London Shoreditch provides a free daily manager's reception, a coffee shop/cafe, and a bar. The on-site restaurant, canteenM, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a 24-hour business center are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, a front-desk safe, and coworking spaces
  • A TV in the lobby, a water dispenser, and luggage storage
  • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 216 rooms feature comforts such as premium bedding and iPads, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Hydromassage showers, eco-friendly toiletries, and hair dryers
  • 43-inch flat-screen TVs with cable channels
  • Heating, housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

Frequently asked questions

Is citizenM London Shoreditch pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM London Shoreditch?

CitizenM London Shoreditch doesn't offer parking.

What time is check-in at citizenM London Shoreditch?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM London Shoreditch?

Check-out is at 11 AM. Late check-out is available for GBP 29 (subject to availability).

Where is citizenM London Shoreditch located?

Located in London City Centre, this boutique hotel is within a 10-minute walk of Old Spitalfields Market and Brick Lane. Tower of London and St. Paul's Cathedral are also within 2 mi (3 km). Shoreditch High Street Overground Station is only a 3-minute walk and Old Street Underground Station is 11 minutes.

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citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1009 reviews
Rating 8 - Good. 211 out of 1009 reviews
Rating 6 - Okay. 71 out of 1009 reviews
Rating 4 - Poor. 11 out of 1009 reviews
Rating 2 - Terrible. 15 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Kerrstyn

Liked: Cleanliness, property conditions & facilities
Great beds.
Stayed 2 nights in May 2025

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant staff very convenient
Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Cool, clean and well located
Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, fast easy and convenient
Stayed 3 nights in Apr 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service
It was a good walk to Tower of London and sites in that area. Staff were helpful in recommending good dining options in the area.
Stayed 3 nights in Apr 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, amenities
Really great - the lifts were broken for part of the stay but apart from that a very comfortable stay. Perfect for a work trip and easy to get around the city from this location.
Stayed 5 nights in Apr 2025

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Warm service, great location, and a clean, comfortable room.
Stayed 1 night in Feb 2025

6/10 Okay

bradley

Liked: Staff & service
Disliked: Property conditions & facilities
Basic place to stay. Great location.
Stayed 1 night in Mar 2025

10/10 Excellent

HECTOR

Liked: Staff & service, amenities, property conditions & facilities
Perfect location and exceptional staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent position. Clean, tidy and the staff were brilliant.
Stayed 1 night in Feb 2025

8/10 Good

Estelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has everything, is modern and clean but it is very small and as you cannot open the window either you get cabin fever also no tea / coffee making facilities in the room
Stayed 1 night in Jul 2025

10/10 Excellent

Kaitlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 4 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, clean rooms, very quiet!
Stayed 2 nights in Nov 2024

6/10 Okay

Heather

Liked: Staff & service
Loved the location. Overall the hotel was just adequate - nothing special. Decently clean. We did request housekeeping one day and didn’t receive it. Overall it just was fine, nothing great.
Stayed 2 nights in May 2025

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Solid stay

Stay was lovely. Only one elevator working for the building slowed things down a bit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great unique hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool techy artsy vibe. Very clean and modern. Near buses and tube and walkable to Spitafields market!!
Stayed 3 nights in Apr 2025

8/10 Good

Oge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walkable to local tube stations and great places to eat.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and welcoming staff. Very good views and an enjoyable bar.
Stayed 1 night in Dec 2024

8/10 Good

Leondrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only a single lift operational

One of the elevators was out of order, making it challenging to get up and down quickly. The service was excellent, and I recommend adding breakfast daily to your stay!
Stayed 5 nights in Mar 2025