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citizenM London Shoreditch

4.0 star property
Hotel with a restaurant, 7-minute walk to Old Spitalfields Market

Choose dates to view prices

Located in the heart of Shoreditch near Old Spitalfields Market, citizenM offers a stylish urban retreat. Enjoy breakfast at canteenM, drinks at the bar, or coffee at the on-site shop. The hotel provides high-speed WiFi and a 24-hour business center for seamless work and play.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
6 Holywell Lane, London, England, EC2A 3ET

What's nearby

  • Brick Lane - 6 min walk - 0.3 miles
  • Old Spitalfields Market - 6 min walk - 0.4 miles
  • Tower of London - 5 min drive - 1.1 miles
  • St. Paul's Cathedral - 5 min drive - 1.5 miles
  • Covent Garden Market - 8 min drive - 2.4 miles

Getting around

  • Shoreditch High Street Overground Station - 3 min walk
  • Old Street Station - 11 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪Pizza East - ‬1 min walk
  • ‪Smoking Goat - ‬1 min walk
  • ‪Tonkotsu - ‬2 min walk
  • ‪Lounge Bohemia - ‬2 min walk
  • ‪Bao Noodle Shop - ‬1 min walk

About this property

citizenM London Shoreditch

Upscale boutique hotel near Old Spitalfields Market
Located close to Brick Lane and Tower of London, citizenM London Shoreditch provides a free daily manager's reception, a coffee shop/cafe, and a bar. The on-site restaurant, canteenM, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a 24-hour business center are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • An elevator, coworking spaces, and a front-desk safe
  • A water dispenser, smoke-free premises, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 216 rooms feature comforts such as premium bedding and iPads, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Hydromassage showers, eco-friendly toiletries, and hair dryers
  • 43-inch flat-screen TVs with cable channels
  • Heating, housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

Frequently asked questions

Is citizenM London Shoreditch pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM London Shoreditch?

CitizenM London Shoreditch doesn't offer parking.

What time is check-in at citizenM London Shoreditch?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM London Shoreditch?

Check-out is at 11 AM. Late check-out is available for GBP 29 (subject to availability).

Where is citizenM London Shoreditch located?

Located in London City Centre, this boutique hotel is within a 10-minute walk of Old Spitalfields Market and Brick Lane. Tower of London and St. Paul's Cathedral are also within 2 mi (3 km). Shoreditch High Street Overground Station is only a 3-minute walk and Old Street Underground Station is 11 minutes.

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citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1001 reviews
Rating 8 - Good. 201 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, great service, food available
Stayed 3 nights in Oct 2025

6/10 Okay

Pierre

Liked: Staff & service, property conditions & facilities
ideal for a short stay
Stayed 4 nights in Mar 2025

10/10 Excellent

Ahtziri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well stay! We really enjoyed it! Highly recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Chasity L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were amazing. We loved the Shoreditch area with its vibrant artsy vibe. Loads of restaurants and pubs in the area. Will absolutely stay here again.
Stayed 6 nights in Sep 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous stay! I would not hesitate to stay again. Modern rooms, learn, friendly staff and walk abe to Liver Pool and and tube.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very quiet - they have mechanisms on the doors so they do not slam. The staff was very friendly and helpful - especially Dafina who was welcoming and always remembered us.
Stayed 8 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 2 nights in Aug 2025

10/10 Excellent

CANDICE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Liverpool street
Stayed 2 nights in Aug 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, rooms great, cleanliness a bit off in bathrooms on rooms but everything else great.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, fast easy and convenient
Stayed 3 nights in Apr 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a delightful experience during my stay at this hotel! Although the room was small, it was impeccably clean and had a sleek, modern design. I loved the convenience of controlling everything with an iPad, which added a touch of luxury to my visit. The staff truly stood out; they were not only friendly but also exceptionally knowledgeable. Their recommendations for local attractions and dining options were spot on and enhanced my stay. I wish I could recall the name of the young man who assisted me—I'm certain it starts with an "S"—as he provided outstanding service that truly made my experience memorable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good London Swigin’ Vibes & Easy Livin’

Shoreditch epicentered classc citizenM hotel. I love their breakfasts, good coffee & amazing bed and quiet airconditioned rooms.
Stayed 4 nights in Jun 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walkable to local tube stations and great places to eat.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Great place, reasonable price, great neighborhood
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Feb 2025

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities
Trendy location, cool design.
Stayed 1 night in May 2024

8/10 Good

Estelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has everything, is modern and clean but it is very small and as you cannot open the window either you get cabin fever also no tea / coffee making facilities in the room
Stayed 1 night in Jul 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good location

Good location. Basic rooms and only 1 out of 3 lifts working which was frustrating
Stayed 1 night in Jan 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Daughter 18yrs stayed and said how cool the hotel is, loved all the room features, lights and controls etc. They did actually think they got room service then realised had to go down to get drinks…. Overall loved it!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and friendly staff at check in and check out. Room was lovely and clean and bed was mega comfy. Bathroom clean and shower was fab!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant stay in Shoreditch

Lovely hotel, very clean, fab view from the very large window, loved the technology to change lighting!
Stayed 1 night in Nov 2023

8/10 Good

Leondrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only a single lift operational

One of the elevators was out of order, making it challenging to get up and down quickly. The service was excellent, and I recommend adding breakfast daily to your stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel

Great stay and great location, it’s a self service type of place but when there’s staff standing around they should be doing a bit more rather than forcing the customer to do self check in- that’s the only downside.
Stayed 1 night in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Excellent location, great rooms, especially for a solo traveller. Lifts were dodgy and kept bing bonging constantly.
Stayed 2 nights in Nov 2024

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