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citizenM London Shoreditch

4.0 star property
Travelers can start their day with breakfast or lunch at canteenM, then return after exploring vibrant Brick Lane to relax with drinks in the chic bar.

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Photo gallery for citizenM London Shoreditch

Property amenity - citizenM London Shoreditch (London)
Property amenity - citizenM London Shoreditch (London)
Interior entrance - citizenM London Shoreditch (London)
Lobby sitting area - citizenM London Shoreditch (London)
Premium bedding, pillowtop beds, desk, laptop workspace - citizenM London Shoreditch (London)
Located in the heart of Shoreditch near Old Spitalfields Market, citizenM offers a stylish urban retreat. Enjoy breakfast at canteenM, drinks at the bar, or coffee at the on-site shop. The hotel provides high-speed WiFi and a 24-hour business center for seamless work and play.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in London City Centre, a neighborhood in London, citizenM London Shoreditch is near a metro station. Tower of London and St. Paul's Cathedral are notable landmarks, and travelers looking to shop may want to visit Brick Lane and Old Spitalfields Market. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or The Arena. Visit our London travel guide
Map
6 Holywell Lane, London, England, EC2A 3ET

What's nearby

  • Brick Lane
    Brick Lane
    7 min walk - 0.4 miles
  • Old Spitalfields Market
    Old Spitalfields Market
    8 min walk - 0.5 miles
  • Liverpool Street
    Liverpool Street
    10 min walk - 0.6 miles
  • Tower of London
    Tower of London
    5 min drive - 1.3 miles
  • Shoreditch High St
    1 min walk - 0.1 miles

Getting around

  • Shoreditch High Street Overground Station
    4 min walk
  • Old Street Station
    10 min walk
  • London City Airport (LCY)
    33 min drive

Restaurants

  • Dishoom
    2 min walk
  • Smoking Goat
    2 min walk
  • Manteca
    2 min walk
  • Bao Noodle Shop
    2 min walk
  • Hidden Grooves
    2 min walk

About this property

citizenM London Shoreditch

Upscale boutique hotel near Brick Lane
Located close to Old Spitalfields Market and Tower of London, citizenM London Shoreditch provides a free daily manager's reception, a coffee shop/cafe, and a bar. The on-site restaurant, canteenM, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a 24-hour business center are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, multilingual staff, and coffee/tea in the lobby
  • Luggage storage, smoke-free premises, and a water dispenser
  • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 216 rooms feature comforts such as premium bedding and iPads, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with cable channels
  • Heating, housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.50 per person
  • Late check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is citizenM London Shoreditch pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

CitizenM London Shoreditch doesn't offer parking.

What time is check-in at citizenM London Shoreditch?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM London Shoreditch?

Check-out is at 11 AM. Late check-out is available for GBP 29 (subject to availability).

Where is citizenM London Shoreditch located?

Located in London City Centre, this boutique hotel is within a 10-minute walk of Brick Lane and Old Spitalfields Market. St. Paul's Cathedral and Tower of London are also within 2 mi (3 km). Shoreditch High Street Overground Station is only a 4-minute walk and Old Street Underground Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

citizenM London Shoreditch Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 707 out of 1006 reviews
Rating 8 - Good. 203 out of 1006 reviews
Rating 6 - Okay. 68 out of 1006 reviews
Rating 4 - Poor. 11 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and a clean tidy hotel with comfortable bed
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shoreditch area. Hotel has a great vibe and it’s super clean
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Bar was excellent.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Scott

Great area . Nightlife poppin
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

syra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service the rooms and the location were amazing!
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Héloïse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit expensive but the hotel was really nice and the staff was incredible!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Cory J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the room was a little small, but the lobby vibe & amenities made up for that immensely. I made a mistake on checkout by forgetting a charger in my room. The hotel staff was swift in helping me retrieve it!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Chronis

Liked: Cleanliness, amenities, property conditions & facilities
Excelent location and staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, friendly and accommodating staff. Will definitely stay again!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities
Great location and comfortable rooms. The staff was helpful when checking in and out.
Room
Room View
Lobby and Restaurant
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
Clean, good location. Close to Trains. Have stayed a couple of times in London and Citizen M and would recommend for solo travelers. Rooms are a little tight for couples.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carmel

Liked: Cleanliness, amenities, property conditions & facilities
It’s a great hotel. Super close to everything. Staff are lovely and the bed is HUGE This is a return visit Wouldn’t hesitate to stay again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joshua James

Liked: Cleanliness, property conditions & facilities
Very nice rooms and very clean. Would stay again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and confortable. Great location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Yes and great staff - they were super helpful and polite - a real standout
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property reasonably price very good view from 9th floor in the heart of London. Broken ipad which controlled features in the room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, great service, food available
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Have stayed in a few CitizenM hotels so we always know what to expect which we like. Friendly staff. Modern, trendy hotel. Great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice hotel
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities
Very clean and convenient. However, the staff stood out. Every single staff member we me was friendly and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Josh

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly barman, clean room, nice location
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

James Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for traveling couples. Great location , walkable to most places in Shoreditch, small rooms but very clean, high tech and complete amenities. Reasonably priced!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, friendly and informative!
Stayed 2 nights in Oct 2025