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Citi Hotel London Heathrow

3.0 star property

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Photo gallery for Citi Hotel London Heathrow

A bed with white bedding, a wooden frame, and a white pillow. - Citi Hotel London Heathrow (Hayes)
A covered parking area with cars parked, a brick wall, and a wooden fence. - Citi Hotel London Heathrow (Hayes)
A patio area with picnic tables and umbrellas, a brick pathway, and a building with a flat roof. - Citi Hotel London Heathrow (Hayes)
A reception area with a blue counter, a green chair, a brick wall, and a door with a sensor. - Citi Hotel London Heathrow (Hayes)
A building with a covered entrance, a gated driveway, and a well-maintained lawn with bushes. - Citi Hotel London Heathrow (Hayes)
Citi Hotel London Heathrow provides everything you need. Stay connected with free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A neatly made bed with white linens and towels, a small bedside table, a window with curtains, and a view of the outdoors.

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a small table, a mirror, and a window with curtains.

Standard Twin Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Compact Double Room

A hotel room with a bed, a small bedside table, a window with curtains, and a view of the outdoors.

Compact Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Family Room for 4

A hotel room with two beds, a wooden floor, an air conditioning unit, a door with a lock, and a small trash bin.

Standard Family Room for 4

  • 11 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Accessible Double Room

Accessible Double Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Accessible Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room - No Window

Standard Double Room - No Window | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Double Room - No Window

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Small Double Room - No Window

A white, single-bed room with a plain white wall and ceiling, a small bedside table, and a power outlet.

Small Double Room - No Window

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Heathrow Villages, a neighborhood in Hayes, is home to Citi Hotel London Heathrow. Royal Albert Hall and Natural History Museum are cultural highlights, and some of the area's popular attractions include Royal Botanic Gardens, Kew and Thorpe Park. LEGOLAND® Windsor and Chessington World of Adventures are not to be missed. Visit our Hayes travel guide
Map
Brickfield Lane, Hayes England UB3 5DX, Hayes, England, UB3 5DX

What's nearby

  • Cranford Countryside Park
    Cranford Countryside Park
    15 min walk - 0.8 miles
  • Windsor Castle
    Windsor Castle
    22 min drive - 14.0 miles
  • LEGOLAND® Windsor
    LEGOLAND® Windsor
    24 min drive - 15.0 miles
  • Airport Bowl
    18 min walk - 1.0 mile
  • Harlington Sports Centre
    3 min drive - 1.3 miles

Getting around

  • Hayes & Harlington Station
    2 min drive
  • Hatton Cross Underground Station
    6 min drive
  • Heathrow Airport (LHR)
    8 min drive

Restaurants

  • McDonald's
    3 min drive
  • Trunk Bar & Restaurant
    20 min walk
  • Starbucks
    19 min walk
  • Bijou Bar
    3 min drive
  • Bar Eleven
    4 min drive

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  • Restaurant
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Self parking on site (GBP 15 per night)

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 12 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping (for a fee)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Fan
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12 for adults and GBP 12 for children
  • Self parking fee: GBP 15 per night
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)
  • Housekeeping fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Citi Hotel London Heathrow pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 15 per night.

What time is check-in at Citi Hotel London Heathrow?

Check-in begins at 3:00 PM. Early check-in is available for a fee of GBP 25 (subject to availability). After-hours check-in is not available.

What time is check-out at Citi Hotel London Heathrow?

Check-out is at 10:00 AM. Late check-out is available for GBP 25 (subject to availability).

Where is Citi Hotel London Heathrow located?

Located in Heathrow Villages, this hotel is 0.9 mi (1.5 km) from Airport Bowl and 1.8 mi (2.9 km) from Stockley Park. Brunel University and Twickenham Stadium are also within 6 mi (10 km). Hayes & Harlington Station is 27 minutes by foot.

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Reviews

Citi Hotel London Heathrow Reviews

7.2

Good

8.2

Cleanliness

6.4

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 13 out of 34 reviews
Rating 8 - Good. 5 out of 34 reviews
Rating 6 - Okay. 8 out of 34 reviews
Rating 4 - Poor. 5 out of 34 reviews
Rating 2 - Terrible. 3 out of 34 reviews

Reviews

Verified

6/10 Okay

Cecilia

Liked: Cleanliness, staff & service
Disliked: Amenities
Consider when booking this hotel that is the middle of nowhere even though is only a mile from the airport but there is nothing to buy food or anything. Is a very basic hotel. Staff was helpful at check in. The room was very clean and the shower room is good and clean too. But is a hotel to go and sleep for a few hours and that’s it. They charge for parking. £15 the night. They didn’t mentioned that when I booked.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if you're looking for no-frills value.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Stopped overnight before flight Very pleasant
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very helpful and professional staff
Stayed 1 night in May 2026
Verified

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the cleanness
Stayed 1 night in May 2026
Verified

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport and a great little pub, The White Hart. I wish the bus to the airport were easier to figure out, but I did make it on time.
Stayed 1 night in May 2026
Verified

6/10 Okay

Milaneth

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were helpful We checked out at 10 and left our luggages to see the area before heading to the airport Don’t expect tea or coffee anywhere in the hotel There is a vending machine if u needed water and drinks Close to the airport and no traffic
Stayed 1 night in Jun 2026
Verified

6/10 Okay

kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower leaked 0ur bedroom floor was soaks . No Windows in room
Stayed 1 night in Jun 2026
Verified

2/10 Terrible

Leah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel it’s like a cabin were there was no facilities at all even the receptionist are but helpful and they don’t know what they doing as if they were just put in a job on the spot no phone in the rooms if you need some inquiry or assistance there is no overnight staff so you could be stuck here as it’s far away from anywhere …as we explore and have happened to have conversations with local folks then we were told that this hotel is used to accommodate refugees!!
Stayed 1 night in May 2026
Verified

2/10 Terrible

Ashish

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was horrible with Expedia because of them I was charged and scammed from this property never ever booking these kind of properties ever. They charge you first and ask for deposit in text. The most annoying and rude experience. Scam is going on London
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I would describe the hotel as basic it was an ideal location for my Heathrow stop over. Staff were friendly and helpful. Car park I was charged at £15 per 24 hours. It is located close to a frequent bus route that gives timely access to tubes and hence journeys into London. Would stay again , especially as it has green fields on two sides of the hotel.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Suthakar

Clean room
Stayed 5 nights in Jun 2026
Verified

8/10 Good

ellery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fairly hot even after having the AC turned down. My husband does exude heat but sleeping was very difficult due to this. Staff was very nice
Stayed 1 night in Jun 2026
Verified

4/10 Poor

Takanami

Disliked: Amenities, property conditions & facilities
記載住所が間違っており、一般宅に着いてしまった。
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if you're looking for no-frills values
Stayed 2 nights in May 2026
Verified

4/10 Poor

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Was an already established very basic room
Stayed 1 night in May 2026
Verified

6/10 Okay

Amy

Stayed 1 night in May 2026
Verified

10/10 Excellent

ALI

Stayed 1 night in May 2026