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Aparthotel

Citadines South Kensington London

Property class: 4

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Photo gallery for Citadines South Kensington London

A spacious living room with a blue sofa, yellow armchair, and a yellow ottoman. There is a black coffee table with a bowl of apples. The room has large windows with curtains, a potted plant, and a blue sofa in the background. - Citadines South Kensington London (London)
A two-story building with a white facade and multiple windows. - Citadines South Kensington London (London)
A hotel room with a large bed, a desk with a chair, a nightstand, and a wall-mounted lamp. - Citadines South Kensington London (London)
A staircase with white balusters and a wooden handrail, leading to a room with a patterned wooden chest of drawers and a door. - Citadines South Kensington London (London)
A home gym with a treadmill, elliptical, dumbbells, and a bench. - Citadines South Kensington London (London)
Near Natural History Museum and Royal Albert Hall, Citadines South Kensington London provides a library, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio

A hotel room with a large bed, bedside tables, a sofa, a nightstand, a vase with flowers, and a window with curtains.

Studio

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Studio

A hotel room with a bed, a sofa, a small table with an open book, a chair, a desk with a lamp, and a TV.

Deluxe Studio

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Apartment, 1 Bedroom

A modern living room with a flat-screen TV mounted on a wooden panel, a dining area with a table and chairs, a sofa, and a floor lamp.

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed
  • Free wired internet

View all photos for One-Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

One-Bedroom Apartment

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed
  • Free wired internet

View all photos for Deluxe Studio

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Studio

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio

In-room safe, desk, soundproofing, iron/ironing board

Studio

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free wired internet

About the neighborhood

Located in London City Centre, a neighborhood in London, Citadines South Kensington London is near a metro station. Natural History Museum and Royal Albert Hall are cultural highlights, and some of the area's popular attractions include London Eye and Chessington World of Adventures. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium, or consider Excel London for a night out. Visit our London travel guide
View more Aparthotels in London
Map
35A Gloucester Road, London, England, SW7 4PL

What's nearby

  • A historic building with two prominent towers and intricate architectural details.
    Cromwell Road
    4 min walk - 0.3 miles
  • A historic building with red brick architecture, a statue, and a clear blue sky.
    Imperial College London
    4 min walk - 0.3 miles
  • A busy street with a prominent High Street Kensington Station sign, a glass-fronted store, and a sushi restaurant.
    Kensington High Street
    6 min walk - 0.4 miles
  • A statue of a woman holding a torch, with a golden roof and intricate architectural details in the background.
    Kensington Gardens
    6 min walk - 0.4 miles
  • A large, historic building with a dome and classical architecture.
    Royal Albert Hall
    9 min walk - 0.5 miles

Getting around

  • West Brompton Station
    4 min drive
  • Gloucester Road Underground Station
    5 min walk
  • London City Airport (LCY)
    65 min drive

Restaurants

  • Starbucks
    5 min walk
  • Burger King
    5 min walk
  • Coco Momo
    1 min walk
  • Guillam Coffee House
    2 min walk
  • Blank Street Coffee
    5 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 35 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Kitchen

  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: GBP 10 for adults and GBP 10 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: GBP 50 per stay

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with satellite channels
  • Library
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 88 lbs per pet)
  • Fee: GBP 15 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Weekly housekeeping (for a fee)

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 6 floors
  • 92 units
  • Built in 1996
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per stay
Free cribs are available on request at the property

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Self parking fee: GBP 35 per day
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: GBP 25 per day; may vary based on length of stay and unit size
  • Rollaway bed fee: GBP 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property is professionally cleaned

Frequently asked questions

Is Citadines South Kensington London pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 88 lbs per pet. There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 35 per day. Limited spots are available.

What time is check-in at Citadines South Kensington London?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Citadines South Kensington London?

Check-out is at 11 AM.

Where is Citadines South Kensington London located?

Located in London City Centre, this aparthotel is within a 10-minute walk of Cromwell Road, Kensington Gardens, and Kensington High Street. Natural History Museum and Royal Albert Hall are also within 10 minutes. Gloucester Road Underground Station is only a 5-minute walk and South Kensington Underground Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citadines South Kensington London Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 679 out of 1359 reviews
Rating 8 - Good. 534 out of 1359 reviews
Rating 6 - Okay. 98 out of 1359 reviews
Rating 4 - Poor. 28 out of 1359 reviews
Rating 2 - Terrible. 20 out of 1359 reviews

Reviews

Verified review

8/10 Good

Nelly

Liked: Cleanliness, check-in, communication, listing accuracy
Like the two separate rooms in one apartment. The front desk is really friendly and helpful! But no restaurant is available in the building
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Jano

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and great amenities.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed for two nights check in was easy, staff very helpful room was clean
Stayed 2 nights in May 2026
Verified review

8/10 Good

Dominique

Liked: Cleanliness, communication, listing accuracy
Good location Has everything you need Some unexpected issues at check due to maintenance issues in some of the rooms but staff authorised a late check out as compensation Expensive for what you get but so is everything else in central London
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, check-in, communication, listing accuracy
Staff most helpful and friendly.. Loved the coffee machine in the lobby... Great position... Very good security.. Would definitely stay again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, check-in, communication, listing accuracy
Great location with cooking facilities and close by shopping
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, check-in, communication, listing accuracy
All in all good value and great location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Berkay

Liked: Cleanliness, communication
Disliked: Check-in
The rooms were clean, checkin process was terrible, they did not let us checkin sharp before 3pm, it’s quite lengthy process as well
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Steven

Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
Staff were nice and helpful. Location was fantastic.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alistair

Liked: Cleanliness, check-in, communication, listing accuracy
Very friendly checkin staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, check-in, communication, listing accuracy
We had a studio room . The reception staff were kind enough to let us check in a bit early as a room was available. The room with kitchenette and bathroom were very clean and comfortably luxurious without being over the top. The layout was spacious and well appointed and the every aspect thought through well. We were pleasantly surprised for such amenities in London without breaking the bank, Air-conditioning WiFi, shower water pressure all worked very well. Freshly ground coffee in the foyer. Location is good for travel to central and outskirts of London. We plan to use Citadines Kensington for future London trips
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, check-in, communication, listing accuracy
The front desk was super kind and accommodating. The lift was a bonus with our luggage and elderly mother. We were very comfortable on our stay, bed and sofa bed were both comfortable. Safe hotel, safe area. Close to museums and places to eat. I absolutely recommend this hotel location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kirsty

Liked: Cleanliness, check-in, communication, listing accuracy
Really nice, teas and coffees in the reception, water fountain too. Room clean and spacious
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Sharon

Liked: Cleanliness, check-in, communication, listing accuracy
The room was clean & spacious. The hotel location is great with tube station nearby. The only issues we had with the hotel is the shower rod is placed too far inside the shower, which makes the shower very narrow. So when showering the shower curtain sticks to you. The carpets in the hallways need cleaning.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jarrod

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location close to tube station, Kensington high street and parks. Clean hotel, friendly staff and clean rooms. We’ve stayed a couple of times and highly recommend at this price point.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

ANA PAULA

Liked: Cleanliness, check-in
Clean and nice room with small kitchen. Good location. Walking distance to underground. Staff were professional, nice and helpful.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Sonika

Liked: Cleanliness, check-in, communication, listing accuracy
We stayed here as a family of 4 and booked a suite. The master bedroom was upstairs along with the bathroom, but everything was very tight and small, which I guess can be expected in London. The hallway in the entrance was very tight to use so in reality, the square footage advertised is not accurate. They offer free coffee however they were always out of cup each time we went to get coffee in the lobby. We had to bring our own cups from our room, which was an inconvenience. Also, the quality of the toilet paper and Kleenex is very poor. The biggest benefit is the location. It is walking distance from nice cafés and restaurants as well as major attractions.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Sarah

Liked: Check-in, communication
Staff were 10/10, all very friendly. The hotel is well positioned for an easy walk to Kensington Gardens and Hyde Park. Gloucester Road, South Kensington and High Street Kensington are very close for tube stations. There is a Whole Foods Market super close. We chose to get food from there and eat it at the park and hotel rather than have sit down meals with the kids. This worked perfectly. The hotel is in a perfect location for the museums. It was lovely not having to get the tube to those activities. The condition of the apartment was a little bit of a let down for me. The pictures looked like the apartments were modern and fresh. A lick of paint would be welcomed. The kitchen was clean, bathroom looked a bit tired. Overall satisfactory but I did feel like the photos were a misrepresentation of what I actually got. Perhaps some of the rooms have been renovated. Overall we loved the stay and I must say the beds were really comfy, even the sofa bed was fine. I would stay here again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

claire

Liked: Cleanliness, amenities, communication
Clean. Wonderful helpful staff. Perfect place for a performer at the Albert Hall
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, communication
Very comfortable and convenient
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Catherine Anne

Liked: Cleanliness, property conditions & facilities, communication
Great location!
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, communication
Very clean & lovely suite. So rare to have a room with lots of space in a 4 * London hotel. I've struggled to find a good hotel/apartment at a sensible price in London so will be back.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! Very walkable to various stores and restaurants. The service was great and we were even allowed to check in earlier.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
A good place to stay if you have kids.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort, communication
Lovely staff
Stayed 1 night in Nov 2025