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Grand Concerto Hotel

Property class: 3

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Exterior - Grand Concerto Hotel (London)
Front of property - Grand Concerto Hotel (London)
Daily full breakfast (GBP 15 per person) - Grand Concerto Hotel (London)
Front of property - Grand Concerto Hotel (London)
Front of property - Grand Concerto Hotel (London)
The Castleton Hotel near Hyde Park offers travelers free in-room WiFi that works. Guests can navigate London via the area shuttle, with staff providing knowledgeable tour assistance. Luggage storage and a front-desk safe ensure valuables remain secure throughout the stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room

7.2 out of 10
Good
(7 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room (No Window)

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room (No Window)

10.0 out of 10
Exceptional
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Sofa Bed

Family Room with Sofa Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room with Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

About the neighborhood

Located in London City Centre, a neighborhood in London, Grand Concerto Hotel is in a shopping district and near a metro station. The area's natural beauty can be seen at Hyde Park and Kensington Gardens, while London Eye and Madame Tussauds Wax Museum are popular area attractions. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Stamford Bridge Stadium. Visit our London travel guide
Map
164-166 Sussex Gardens, London, England, W2 1UD

What's nearby

  • Hyde Park
    Hyde Park
    5 min walk - 0.3 miles
  • Kensington Gardens
    Kensington Gardens
    5 min walk - 0.3 miles
  • Paddington Central
    Paddington Central
    8 min walk - 0.4 miles
  • Marble Arch
    Marble Arch
    13 min walk - 0.7 miles
  • The Grosvenor Victoria Casino London
    7 min walk - 0.4 miles

Getting around

  • Paddington Underground Station
    2 min walk
  • London Paddington Station
    3 min walk
  • Heathrow Airport (LHR)
    42 min drive

Restaurants

  • Angus Steakhouse Paddington
    2 min walk
  • CÉ LA VI London
    4 min walk
  • Blank Street Coffee
    2 min walk
  • The Bear (Craft Beer Co.)
    3 min walk
  • The Victoria
    3 min walk

About this property

Grand Concerto Hotel

Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, Grand Concerto Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), self parking (surcharge), and an area shuttle
  • Tour/ticket assistance, an elevator, and smoke-free premises
  • A front-desk safe, concierge services, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Grand Concerto Hotel include comforts such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Secured self parking on site (GBP 30 per day)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (26 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport or ID copy.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Secured self parking fee: GBP 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will not be accepted and will be returned to sender.

Property is also known as

Castleton Hotel
Castleton Hotel London
Castleton London
Hotel Castleton
Castleton Hotel London, England

Frequently asked questions

Is Grand Concerto Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 30 per day. Limited spots are available.

What time is check-in at Grand Concerto Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Concerto Hotel?

Check-out is at 11 AM.

Where is Grand Concerto Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Concerto Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 101 out of 211 reviews
Rating 8 - Good. 68 out of 211 reviews
Rating 6 - Okay. 31 out of 211 reviews
Rating 4 - Poor. 8 out of 211 reviews
Rating 2 - Terrible. 3 out of 211 reviews

Reviews

Verified

8/10 Good

Melita

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, friendly staff and great location
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

Bojan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and great location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - close to the underground and safe neighbourhood. Clean spacious rooms.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern place, room not huge but this is London! Everything worked, no complaints. Shops and pubs nearby and minutes to paddington station.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff attentive, great location close to Paddington station.
Stayed 1 night in Dec 2025
Verified

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities
The room was great had everything we needed, bed was comfy and shower was superb. Only criticism is that the breakfast options was very limited but otherwise a really tasty breakfast (bonus points for pancakes and waffle ) Will definitely return in the future
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Takenori

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were very friendly and comfortable.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Selena

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very close to Paddington. Room was small but clean. Would stay again.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful. The room and bathroom were clean. Reasonable choice for breakfast. there was a fridge available. The room was on the small side
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, amenities
Fabulous staff. Breakfast was plentiful. Rooms clean and comfy . Nice touch to have tea and coffee available in the foyer. Only stayed one night, but will happily return again. Thank you
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Wonderfully welcoming front of house who arranged our 3 night stay on the spot as we weren’t happy with a different hotel we had booked nearby. Excellent value for money, brilliant location within 2 minutes walk of Piccadilly Tube station and their complimentary croissants, muffins, bottles of water, tea and coffee machine in Reception were welcome additions to our stay. We would definitely recommend this boutique hotel and look forward to staying there again!
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Kureha

Liked: Cleanliness, staff & service, property conditions & facilities
The room was okay. The staff was kind and helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Paddington station. Nice street with shops and cafes/bars.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so good, the staff was very nice and the bedroom it was perfect for us
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities and beautiful facility. The bars and breakfast were great.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Absolute amazing great friendly check in and out. Really nice place for a weekend away.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s proximity to Paddington Station make it an easy choice. Their staff, overall design, & cleanliness will convince you to book them many times over.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been staying in various hotels around Paddington for work and this is by far the best. The lobby was welcoming (and smelt nice!) and the room was super comfortable, bathroom was modern/clean. I will definitely stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities
A great location, Just a few hundred yards from Paddington station. Very welcoming entrance and reception staff are amazing. So friendly Check-in was seamless and at the time of travel my wife had a broken foot and was using crutches. There is a large step into the hotel but we managed Our room was on lower ground floor and was compact. We would have managed but with crutches etc it would have been a bit tight. The hotel staff came to our room and offered us a family room on 4 th floor as they thought our stay would be more comfortable. Which it was A big thank you to all the staff for their kindness and consideration Given the great location and lovely hotel we cannot recommend this place enough and look forward to returning Great cafes and restaurants in the area
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
Arrived at 1.30pm and was able to check in early. Room was lovely small but manageable for 6 notes. Only 3 minutes walk from Paddington, lots of restaurants, sainsbury in station.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

gary w

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shannon

Liked: Amenities
We loved the location of the Hotel. The staff was very friendly and helpful. Although small by Texas standards, the room and bed was very comfortable. We stayed 5 nights and would recommend this hotel
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, amenities
Nice, clean and large room for 3 adults and 1 child. The reception area and staff were welcoming. However the room had over 10 small fruit flies on the walls which was strange as the room was clean. Also the breakfast area was in a tiny room with not enough space. A lot of the breakfast food was empty and it took quite a while for it to be cooked and filled again.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Albert

Liked: Staff & service
Disliked: Property conditions & facilities
Vary small room may for one not for two. Brekfast nice can be better. In 4 day stay only ones changes bedsheets. Vary good place just front Paddington station
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Paddington Station and surrounds. Facilities were very clean and tidy, front desk staff friendly and helpful. Breakfast was a little underwhelming but covered the basics (notable exception of NO marmalade!)… Would book again.
Stayed 2 nights in Aug 2025