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Caring Hotel

3.0 star property
This charming hotel near Kensington Gardens serves as a peaceful retreat for travelers, with concierge staff ready to help plan the perfect London adventure.

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Photo gallery for Caring Hotel

Front of property - Caring Hotel (London)
Reception - Caring Hotel (London)
Reception - Caring Hotel (London)
View from property - Caring Hotel (London)
Reception - Caring Hotel (London)
Located steps from Hyde Park, Caring Hotel offers a warm welcome with continental breakfast and attentive staff. Guests enjoy in-room WiFi, luggage storage, tour booking assistance, and personalized concierge services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Double Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Double Room, Ensuite

8.0 out of 10
Very good
(11 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Ensuite

Triple Room, Ensuite | In-room safe, desk, soundproofing, iron/ironing board

Triple Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Triple Room, Ensuite

  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Ensuite

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Single Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Single Room, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room Ensuite

  • Sleeps 2

Deluxe Single Room, Ensuite

  • Sleeps 1

Deluxe Triple Room, Ensuite

  • Sleeps 3

Double Room Ensuite

  • Sleeps 2

Twin Room Ensuite

  • Sleeps 2

Single Room Ensuite

  • Sleeps 1

Triple Room Ensuite

  • Sleeps 3

Deluxe Twin Room Ensuite

  • Sleeps 2

About the neighborhood

Located in London City Centre, a neighborhood in London, Caring Hotel is near a metro station. The British Museum and Royal Albert Hall are cultural highlights, and some of the area's popular attractions include Madame Tussauds Wax Museum and Natural History Museum. Check out an event or a game at Stamford Bridge Stadium, and consider making time for ZSL London Zoo, a top attraction not to be missed. Visit our London travel guide
Map
24 Craven Hill Gardens, London, England, W2 3EA

What's nearby

  • Kensington Gardens showing a statue or sculpture, heritage elements and heritage architecture
    Kensington Gardens
    3 min walk - 0.2 miles
  • If you go to Portobello Road in London it’s obligatory to photograph this antiques and vintage store! It’s well worth a good rummage inside too..
    Westbourne Grove
    3 min walk - 0.2 miles
  • Hyde Park featuring a garden, a river or creek and watersports
    Hyde Park
    9 min walk - 0.5 miles
  • Kensington High Street showing heritage architecture and street scenes
    Kensington High Street
    16 min walk - 0.9 miles
  • Queensway
    3 min walk - 0.2 miles

Getting around

  • Queensway Underground Station
    7 min walk
  • London Paddington Station
    9 min walk
  • Heathrow Airport (LHR)
    37 min drive

Restaurants

  • Halepi
    2 min walk
  • Tajrish Restaurant
    5 min walk
  • Gold Mine
    6 min walk
  • The Central Pantry
    2 min walk
  • Tukdin
    5 min walk

About this property

Caring Hotel

Hotel near Hyde Park
Close to Kensington Gardens and Kensington Palace, Caring Hotel has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), smoke-free premises, and tour/ticket assistance
  • A front-desk safe, luggage storage, and concierge services
  • A 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Caring Hotel include amenities such as free WiFi, safes, and sound-insulated walls.
Other conveniences in all rooms include:
  • Hair dryers and shampoo
  • Free infant beds, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 10 per person

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 10.00 per person
  • Late check-out fee: GBP 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

Caring Hotel
Caring Hotel London
Caring London
Hotel Caring
Caring Hotel London, England
Caring Hotel Hotel
Caring Hotel London
Caring Hotel Hotel London

Frequently asked questions

Is Caring Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Caring Hotel doesn't offer parking.

What time is check-in at Caring Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Caring Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 50.00 (subject to availability).

Where is Caring Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Kensington Gardens, Hyde Park, and Kensington Palace. Kensington High Street and Marble Arch are also within 1 mi (2 km). Queensway Underground Station is 7 minutes by foot and Bayswater Underground Station is 7 minutes.

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Reviews

Caring Hotel Reviews

7.6

Good

8.2

Cleanliness

8.6

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 197 out of 1000 reviews
Rating 8 - Good. 478 out of 1000 reviews
Rating 6 - Okay. 239 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

10/10 Excellent

Noah Rague

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for price. Nothing big or special but friendly staff and good location
Stayed 1 night in Oct 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking was great to find a clean place
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but very clean, great location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was very friendly and welcoming. Hotel is in a great location, clean and comfy bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and breakfast staff are friendly. Food was decent. Room was clean. Good water pressure / hot water.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay, staff was so friendly and kind. Room was basic and comfy, just what we needed. Very close to Paddington station and Kensington palace
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Just OK.

Room were both cramped and spacious ironically. Quiet area considering we were in London.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely brilliant, really helpful and very polite and friendly.
Stayed 1 night in Aug 2024

8/10 Good

Henrik

Liked: Property conditions & facilities

Friendly staff and nice breakfast.

Had a really nice stay. Friendly staff, good location, nice breakfast. The bed was a bit small and also the bathroom. Overall good value for money for a hotel in London.
Stayed 4 nights in Feb 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Area , Decent Hotel.

Located in a good area close to local shops, pubs and eateries, as well as close tube stations for ease of getting around. Hotel is basic , simple and rooms fairly compact but perfectly fine as a base for London activities. Would stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and clean, friendly staff

Very clean and very friendly lady on reception. Pleasantly surprised. Only negatives are the steep stairs after a long day in London haha. Very happy with our stay and would return. No aircon in room but wasn’t expecting any at the good value price.
Stayed 1 night in Jun 2025

6/10 Okay

Traci

It was fine. Not much to say. Front desk folks were friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Near to areas and station.
Stayed 1 night in Nov 2024

8/10 Good

Annet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was small, but clean. The breakfast was fine.There were many options for public transport nearby so that was great. The location of the hotel was good too, very close to the park en shops nearby.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was over expectation and also the rooms. Even though they were tiny they were clean and functional.
Stayed 4 nights in Sep 2024

6/10 Okay

Kati

Liked: Cleanliness, staff & service

Good, small hotel

We had two rooms. The other was quite small, but had nice view and a balcony. The other room was bigger, but the view was not very enjoyable. The view was toward inner jard and it was tirdy. Rooms were clean and the staff were nice. Breakfast was simple but good.
Stayed 4 nights in May 2024

10/10 Excellent

Ercan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

exxelent

As a family with children, I recommend staying on the first floor because there is no elevator in the hotel. When we checked in, our room was set as the 4th floor, but fortunately, our room was changed to the 1st floor in the following days. All the staff were very attentive. The breakfast was delicious. Everyone was very helpful. We would like to stay again on our next trip.
Stayed 5 nights in Nov 2024

4/10 Poor

Jonathan

Liked: Cleanliness
Disliked: Room comfort

Only for the fit!!

Be aware there is no lift and to our room was 60 steep steps!! At our age we were breathless! The room is very small (33) and hot , bed was comfortable, seemed clean Breakfast was a bit sparse
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Bed was not that comfortable and our room was close to front door of hotel so a bit noisy. When asked to change to another room, we were denied. . We did feel safe and the staff were all very pleasant/ helpful.
Stayed 7 nights in Apr 2024

8/10 Good

Liviëna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and modern. Just pity that there wasn't a small refridgerator in the room. The room I stayed in would've been perfect for a solo-traveler, it was a bit too small for 2 persons. The hotel is located in between Paddington (underground) station and Bayswater/Queensway Underground. 5 min walk to the entrances of Kensington Gardens. Very friendly staff.
Stayed 4 nights in May 2024

6/10 Okay

Drew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although the staff was friendly and the breakfast was good. The problem was the room at the top of the building 6 flights of stairs so don't take huge amounts of luggage it will take maximum effort and the windows !!!!! Rattle and bang honestly it would of been quieter sleeping under a tree in Hyde park.
Stayed 1 night in Nov 2024

8/10 Good

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities

Tiny but ok

London hotels are very often of this type: the claustrophobically challenged should avoid, but in case you're travelling with hand luggage only, you will fit in the room and probably also sleep rather nicely. Showering nicely will depend heavily on the size of the traveller, there is very little room for movement. Location of the hotel is very convenient when travelling to/from Paddington, which is within just a 5 minute walk.
Stayed 2 nights in Sep 2023

4/10 Poor

Heidi

Disliked: Staff & service, room comfort

Think Twice, website is misleading.

Honest info: website is misleading at best. £10 per bag charge for storage, £30 for late check out. I reserved a Deluxe Dbl room based on website photos, the room barely held a dbl bed. The open “closet” was tiny and not easy to access. I’ve traveled multiple countries, including previously to London, I understand rooms are small, but this was ridiculous, especially when considering the website false advertising photos. Staff did their best to be accommodating, and were helpful. No problems with stairs (no lift), lots of “fire doors” to access the rooms. Rooms were clean and adequately maintained in general. I would not stay at this hotel again.
Laundry piled in the first floor foyer for some reason
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the stay

Decent hotel, a few minutes walk from underground and parks.
Stayed 4 nights in May 2023

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel In convenient location to Hyde park

It was a nice clean hotel in a convenient location.
Stayed 1 night in Nov 2022