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Best Western Victoria Palace

Property class: 4

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Photo gallery for Best Western Victoria Palace

A reception area with a reception desk, purple chairs, and a sign indicating the breakfast room direction. - Best Western Victoria Palace (London)
A hotel room with two single beds, a wooden nightstand with a lamp, a mirror, and a chair. - Best Western Victoria Palace (London)
A modern living room with a grey sofa, purple chairs, a TV, and a large mirror collection on the wall. - Best Western Victoria Palace (London)
A white building with black railings and blue awnings. - Best Western Victoria Palace (London)
A buffet with various food items including eggs, beans, scrambled eggs, hash browns, and mushrooms. - Best Western Victoria Palace (London)
Close to Buckingham Palace and Big Ben, Best Western Victoria Palace has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking, Annex Building

A hotel room with a bed, a desk, a chair, a door, and a wall-mounted TV.

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

8.4 out of 10
Very good
(5 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

A hotel room with a bed, a desk, a chair, a wardrobe, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking, Annex Building

8.2 out of 10
Very good
(16 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Annex Building

A hotel room with two beds, a wooden wardrobe, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking, Annex Building

8.8 out of 10
Excellent
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

A hotel room with a large bed, bedside lamps, a sofa, and a small table.

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a mirror, a vase with flowers, a shelf with a kettle, and a radiator.

Standard Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside table, desk, chair, and a mirror.

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a wooden wardrobe, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a mirror, and two framed pictures on the wall.

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a wooden wardrobe, a desk with a chair, a television, and a window with curtains.

Family Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor

A hotel room with a large bed, bedside lamps, a sofa, and a small table.

Suite, 1 Queen Bed, Kitchen, Ground Floor

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Annex Building

A hotel room with a large bed, bedside lamps, a sofa, and a small table.

Suite, 1 Queen Bed, Non Smoking, Annex Building

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Standard Room, Multiple Beds, Non Smoking, Annex Building

8.8 out of 10
Excellent
(11 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

A coffee maker and a mug on a black stand with a remote control nearby.

Standard Room, Multiple Beds, Non Smoking, Annex Building

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with three beds, a modern headboard, bedside lamps, and a control panel.

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

A coffee maker and a mug on a black stand with a remote control nearby.

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

  • Sleeps 1
  • 1 Twin Bed

Standard Queen Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in London City Centre, a neighborhood in London, Best Western Victoria Palace is near a metro station. The area's natural beauty can be seen at Hyde Park and River Thames, while London Eye and Natural History Museum are popular area attractions. Consider Excel London for a night out, and don't miss Chessington World of Adventures, a top local attraction. Visit our London travel guide
Map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA

What's nearby

  • A theater entrance with a red double-decker bus parked outside.
    Apollo Victoria Theatre
    6 min walk - 0.4 miles
  • The exterior of the Victoria Palace Theatre with ornate architectural details and a modern glass building in the background.
    Victoria Palace Theatre
    8 min walk - 0.4 miles
  • A historic castle with towers and a river in the foreground.
    River Thames
    10 min walk - 0.6 miles
  • A classical fountain with statues, a golden angel, and a neoclassical building in the background.
    Buckingham Palace
    15 min walk - 0.8 miles
  • Victoria Station Travel Information Centre
    6 min walk - 0.4 miles

Getting around

  • London (ZEP-Victoria Train Station)
    7 min walk
  • Victoria Underground Station
    7 min walk
  • Heathrow Airport (LHR)
    49 min drive

Restaurants

  • The Queens Arms
    2 min walk
  • Cask Pub & Kitchen
    5 min walk
  • Nando's
    4 min walk
  • Cyprus Mangal
    1 min walk
  • GAIL's Bakery
    4 min walk

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Interior detail
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  • Air conditioning
  • Gym
  • Breakfast available
9.0 out of 10, Wonderful, 2,065 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 per person

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Best Western Victoria Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Best Western Victoria Palace?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Victoria Palace?

Check-out is at 11:00 AM.

Where is Best Western Victoria Palace located?

Located in London City Centre, this hotel is within a 15-minute walk of Apollo Victoria Theatre, Victoria Station Travel Information Centre, and River Thames. Buckingham Palace and Big Ben are also within 1 mi (2 km). Victoria Underground Station is 7 minutes by foot and Pimlico Underground Station is 9 minutes.

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Reviews

Best Western Victoria Palace Reviews

8.2

Very Good

8.6

Cleanliness

8.8

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 380 out of 1011 reviews
Rating 8 - Good. 429 out of 1011 reviews
Rating 6 - Okay. 137 out of 1011 reviews
Rating 4 - Poor. 47 out of 1011 reviews
Rating 2 - Terrible. 18 out of 1011 reviews

Reviews

Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, convenient location with a great price!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service
Clean and comfortable hotel, in a great, central location.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well maintained and a good place to stay for short vacation
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very helpful.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are clean but small and tight for 3 in one room- had 2 suitcases- at the main building. Breakfast was good with the staff accommodating and always all smiles.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Maureen

Liked: Staff & service, amenities
Great location and had old English feel. The valet was very helpful. Bathroom could have been cleaner and no elevator only steep narrow stairs in annex.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. The best I have seen So much selection of fresh food Very polite service
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! We got upgraded to an apartment and had the best time. The staff were very helpful and the location was perfect.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Annex building which was close by. The staff was amazing as there is no elevator, but they carried our luggage up to our room and brought it back down when we were checked out. They were very helpful in helping us get a taxi as well. Everyone was very friendly. I would recommend this hotel for anyone going to the UK.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Diandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place rooms are small but ok hotel is located near the Victoria train station and lots of restaurants
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and friendly. The breakfast was great especially at that price point. Good location and definitely felt safe to walk around and explore. The room was comfortable and the air conditioning worked really well. No complaints and we would stay there again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent helpful staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Katja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom and bathroom very clean and roomy enough for the single traveller. Receptionist very welcoming and helpful. Breakfast lots of choices and nicely presented
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Gladys matilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location ! Friendly staff !
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

glory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very nice, clean rooms. Near the train station and restaurants
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Brandon

Liked: Cleanliness, property conditions & facilities
Small but clean space, Staff were helpful with baggage, no refrigeratpr or water provided in rooms.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was really clean but the bathroom needed a bit of an extra clean, but the staff was amazing so helpful
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fantastic staff. Very clean and customer service was impeccable. The room size is incredibly tiny - bathroom / shower is minuscule. Room has no dresser or drawers for clothing. Very difficult to maneuver is such limited space
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Bipin Padmakar

Liked: Staff & service, property conditions & facilities
Great central location. Helpful & friendly staff. Decent paid breakfast. Cleanliness needs improvement.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, welcoming staff. Clean spacious room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who were very helpful and friendly. The location was very central and I would recommend the hotel to anyone. The hotel was modern and clean and a great value considering the prime location. It was a 10 minute walk to Buckingham palace and the tube. If you like to walk, at most you are half an hour from most major sites.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, beds comfy, room was pretty clean, ideal location, close to the Apollo Victoria theatre, Victoria station and about a 20-30 min walk to the Big Ben, London eye & Buckingham palace. Would stay here again :)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean room, helpful staff and tasty breakfast. Everything was OK.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Marion

Liked: Cleanliness, staff & service
Location was convenient to Victoria station and lose to Sainsbury and to Tesco Express for drinks and snacks. The room was fairly clean and water pressure in the shower was. Good (though the shower could have been cleaner). We were in a room in the annex - very small and a fourth floor walk up of 75 steps so not suitable for people with mobility issues. Also the Annex is not attached - on a separate street and so not convenient if anything needed at the main building.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for joining tours and dining options. Staff was very accommodating! We were there during May-June heat wave and the air conditioning was great!!! Breakfast was good and worth the money and convenience!! Everything was clean and in order. Eighty here again!
Stayed 3 nights in May 2026