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Best Western Victoria Palace

3.0 star property
Stay in the heart of London's history with tour assistance for easy exploration of Buckingham Palace and other landmarks.

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Photo gallery for Best Western Victoria Palace

Reception - Best Western Victoria Palace (London)
Property amenity - Best Western Victoria Palace (London)
Suite, 1 Queen Bed, Kitchen, Annex Building | Bathroom | Shower, hair dryer, towels - Best Western Victoria Palace (London)
Exterior - Best Western Victoria Palace (London)
In-room safe, desk, soundproofing, iron/ironing board - Best Western Victoria Palace (London)
Best Western Victoria Palace, near Westminster Abbey, offers a strategic London location. Guests enjoy in-room WiFi and are minutes from Buckingham Palace and Big Ben. The 24-hour front desk, luggage storage, and concierge services ensure a hassle-free stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

8.6 out of 10
Excellent
(4 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

Standard Room, 1 Double Bed, Non Smoking, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Annex Building

9.4 out of 10
Exceptional
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking, Annex Building

9.0 out of 10
Wonderful
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Annex Building

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

Standard Room, Multiple Beds, Non Smoking, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

9.0 out of 10
Wonderful
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3
  • Free WiFi

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

  • Sleeps 1
  • Free WiFi

Standard Queen Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, Best Western Victoria Palace is near a metro station. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit London Eye and Natural History Museum. Barbican Centre and Sky Garden are not to be missed. Visit our London travel guide
Map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA

What's nearby

  • Apollo Victoria Theatre
    Apollo Victoria Theatre
    6 min walk - 0.4 miles
  • Victoria Palace Theatre
    Victoria Palace Theatre
    8 min walk - 0.4 miles
  • River Thames
    River Thames
    10 min walk - 0.6 miles
  • Buckingham Palace, Westminster, London
    Buckingham Palace
    15 min walk - 0.8 miles
  • Victoria Station Travel Information Centre
    6 min walk - 0.4 miles

Getting around

  • London (ZEP-Victoria Train Station)
    7 min walk
  • Victoria Underground Station
    7 min walk
  • Heathrow Airport (LHR)
    49 min drive

Restaurants

  • The Queens Arms
    2 min walk
  • Nando's
    4 min walk
  • The Roasting
    3 min walk
  • Hatch 77
    2 min walk
  • Cyprus Mangal
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 per person

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Best Western Victoria Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Best Western Victoria Palace?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Victoria Palace?

Check-out is at 11:00 AM.

Where is Best Western Victoria Palace located?

Located in London City Centre, this hotel is within a 15-minute walk of Apollo Victoria Theatre, Victoria Station Travel Information Centre, and River Thames. Westminster Abbey and Buckingham Palace are also within 1 mi (2 km). Victoria Underground Station is 7 minutes by foot and Pimlico Underground Station is 9 minutes.

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Reviews

Best Western Victoria Palace Reviews

8.2

Very Good

8.4

Cleanliness

8.8

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 353 out of 1004 reviews
Rating 8 - Good. 436 out of 1004 reviews
Rating 6 - Okay. 144 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean room, helpful staff and tasty breakfast. Everything was OK.
Stayed 2 nights in May 2026
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and the air-conditioning effective
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (3 adults) were very comfortable in the family room. Despite little storage/table space, the room worked for us for 5 nights. The staff were extremely helpful, friendly, and accommodating, responding to a last minute request for an elevator accessible room that was needed. The location near Victoria Station and many good restaurants is great. Would definitely stay here again.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the annexe for 2 nights. The staff were quick at check in and carried our luggage to our rooms. The room was clean, quiet and very comfortable. Great for access to Victoria station, Chelsea and nice eateries in Belgravia. Would recommend this hotel.
Stayed 2 nights in May 2026
Verified

6/10 Okay

KATHLEEN

Liked: Staff & service
We found the room very small and we were in the annex with no lift. The hotel was a good location for getting around. We found the breakfast was only just ok but expensive.
Stayed 4 nights in May 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was clean, but is in an old building, so room was very small, corridors are narrow, and floors could be off level a bit. But room was comfortable. The appeal of this hotel is location, and it is awesome. Short walk to major attractions such as Buckingham palace, and transit at Victoria Station. Would stay here again.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 4 nights in May 2026
Verified

8/10 Good

Jaden Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, we stayed in the Annex. It was clean and the staff were all nice and helpful. However, the breakfast was not very good.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was in the bottom of the annex. Immaculately clean, great condition facilities. Very quiet at night and in a great location. Just a few mins walk to Victoria station. Will definitely stay here again. Staff very welcoming and friendly.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Melissa Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean room, perfect for our family of 3. Nice breakfast, friendly staff. Great location for Victoria Station and easily walkable to restaurants and other attractions. The only thing I didn’t expect was our room being in an annexe across the street, which made it less appealing to use the lounge to relax in, so we stayed in our room when we wanted a rest.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The check-in process was quick and easy, which made everything very straightforward on arrival. The hotel is in a great location, making it very convenient for getting around. Breakfast was beautiful with plenty to choose from and everything was nicely prepared. I would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a quiet room and they found me a lovely peaceful room so that I got a good nights sleep after a very long day. Very much appreciated, thank you! Breakfast was very good (I did look around at the takeout options but the in-house breakfast was better value). Location was really convenient and as lone female traveller, I felt comfortable walking around during the early evening and morning.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfy bed.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Clean and tidy room modern style, would recommend
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and everything was clean.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Elena

Liked: Cleanliness, staff & service
We had a triple room in the annex building. Room had a decent size and in good condition, but a bit hot and air conditioning system made too much noise to leave on for long. Bed was a bit hard. Otherwise staff was really helpful and nice, and location is great, close to many restaurants, buses and shops, Victoria station is just 10 minutes walk away.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and it was a great walking distance from all major attractions, would definitely stay again
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Early check in, staff very helpful, room clean & breakfast good value for price. Hotel ideally located for restaurants & short walk to Westminster Abbey etc.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cherica

Liked: Cleanliness, amenities, property conditions & facilities
Close to Buckingham Palace. Very roomy and clean. Exactly what we needed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a convenient but secluded area of London
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Easily walkable from Victoria station. Front desk staff was so friendly and helpful, allowing us to leave our bags in our room, even though it wasn't ready yet. Person who guided us to the room was also very kind. Room was clean, shower had good pressure, beds were comfortable. Would stay again!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe basic room comfy bed
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities
Everything was perfect! my single room was not in an annexe, thankfully which was a pleasant surprise. All staff were helpful and professional. Breakfast was a delight & not too crowded or rushed (it was January!) I will be returning..
Stayed 3 nights in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Helpful staff, great breakfast!
Stayed 6 nights in Mar 2025