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Best Western Victoria Palace

3.0 star property
Stay in the heart of London's history with tour assistance for easy exploration of Buckingham Palace and other landmarks.

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Photo gallery for Best Western Victoria Palace

A reception area with a reception desk, purple chairs, and a sign indicating the breakfast room direction. - Best Western Victoria Palace (London)
Exterior - Best Western Victoria Palace (London)
A hotel room with two single beds, a wooden nightstand with a lamp, a mirror, and a chair. - Best Western Victoria Palace (London)
Property amenity - Best Western Victoria Palace (London)
A buffet with various food items including eggs, beans, scrambled eggs, hash browns, and mushrooms. - Best Western Victoria Palace (London)
Best Western Victoria Palace, near Westminster Abbey, offers a strategic London location. Guests enjoy in-room WiFi and are minutes from Buckingham Palace and Big Ben. The 24-hour front desk, luggage storage, and concierge services ensure a hassle-free stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking, Annex Building

A hotel room with a bed, a desk, a chair, a door, and a wall-mounted TV.

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

8.4 out of 10
Very good
(5 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

A hotel room with a bed, a desk, a chair, a wardrobe, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking, Annex Building

8.6 out of 10
Excellent
(11 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Annex Building

A hotel room with two beds, a wooden wardrobe, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking, Annex Building

9.0 out of 10
Wonderful
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

A hotel room with a large bed, bedside lamps, a sofa, and a small table.

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside table, desk, chair, and a mirror.

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a wooden wardrobe, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a mirror, and two framed pictures on the wall.

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a wooden wardrobe, a desk with a chair, a television, and a window with curtains.

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor

A hotel room with a large bed, bedside lamps, a sofa, and a small table.

Suite, 1 Queen Bed, Kitchen, Ground Floor

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking, Annex Building

A hotel room with a large bed, bedside lamps, a sofa, and a small table.

Suite, 1 Queen Bed, Non Smoking, Annex Building

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Standard Room, Multiple Beds, Non Smoking, Annex Building

8.8 out of 10
Excellent
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

A coffee maker and a mug on a black stand with a remote control nearby.

Standard Room, Multiple Beds, Non Smoking, Annex Building

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with three beds, a modern headboard, bedside lamps, and a control panel.

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

A coffee maker and a mug on a black stand with a remote control nearby.

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Queen Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, Best Western Victoria Palace is near a metro station. The area's natural beauty can be seen at Hyde Park and River Thames, while London Eye and Natural History Museum are popular area attractions. Royal Botanic Gardens, Kew and Chessington World of Adventures are not to be missed. Visit our London travel guide
Map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA

What's nearby

  • A theater entrance with a red double-decker bus parked outside.
    Apollo Victoria Theatre
    6 min walk - 0.4 miles
  • The exterior of the Victoria Palace Theatre with ornate architectural details and a modern glass building in the background.
    Victoria Palace Theatre
    8 min walk - 0.4 miles
  • A historic castle with towers and a river in the foreground.
    River Thames
    10 min walk - 0.6 miles
  • A classical fountain with statues, a golden angel, and a neoclassical building in the background.
    Buckingham Palace
    15 min walk - 0.8 miles
  • Victoria Station Travel Information Centre
    6 min walk - 0.4 miles

Getting around

  • London (ZEP-Victoria Train Station)
    7 min walk
  • Victoria Underground Station
    7 min walk
  • Heathrow Airport (LHR)
    49 min drive

Restaurants

  • St George's Tavern
    4 min walk
  • The Queens Arms
    2 min walk
  • Nando's
    4 min walk
  • Hatch 77
    2 min walk
  • Artist Residence
    3 min walk

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  • Air conditioning
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  • Breakfast available
9.0 out of 10, Wonderful, 1,896 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 per person

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Best Western Victoria Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Best Western Victoria Palace?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Victoria Palace?

Check-out is at 11:00 AM.

Where is Best Western Victoria Palace located?

Located in London City Centre, this hotel is within a 15-minute walk of Victoria Station Travel Information Centre and River Thames. Westminster Abbey and Buckingham Palace are also within 1 mi (2 km). Victoria Underground Station is 7 minutes by foot and Pimlico Underground Station is 9 minutes.

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Reviews

Best Western Victoria Palace Reviews

8.2

Very Good

8.4

Cleanliness

8.8

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 369 out of 1005 reviews
Rating 8 - Good. 430 out of 1005 reviews
Rating 6 - Okay. 139 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. The best I have seen So much selection of fresh food Very polite service
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! We got upgraded to an apartment and had the best time. The staff were very helpful and the location was perfect.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Diandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place rooms are small but ok hotel is located near the Victoria train station and lots of restaurants
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and friendly. The breakfast was great especially at that price point. Good location and definitely felt safe to walk around and explore. The room was comfortable and the air conditioning worked really well. No complaints and we would stay there again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Katja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom and bathroom very clean and roomy enough for the single traveller. Receptionist very welcoming and helpful. Breakfast lots of choices and nicely presented
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

glory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very nice, clean rooms. Near the train station and restaurants
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Gladys matilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location ! Friendly staff !
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was really clean but the bathroom needed a bit of an extra clean, but the staff was amazing so helpful
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who were very helpful and friendly. The location was very central and I would recommend the hotel to anyone. The hotel was modern and clean and a great value considering the prime location. It was a 10 minute walk to Buckingham palace and the tube. If you like to walk, at most you are half an hour from most major sites.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Bipin Padmakar

Liked: Staff & service, property conditions & facilities
Great central location. Helpful & friendly staff. Decent paid breakfast. Cleanliness needs improvement.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean room, helpful staff and tasty breakfast. Everything was OK.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for joining tours and dining options. Staff was very accommodating! We were there during May-June heat wave and the air conditioning was great!!! Breakfast was good and worth the money and convenience!! Everything was clean and in order. Eighty here again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Rosel-Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well maintained. Room was clean and had a lot of electrical outlets. Elevator was not working but they had staff to help bring up luggage. Great location close to restaurants and Victoria station.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (3 adults) were very comfortable in the family room. Despite little storage/table space, the room worked for us for 5 nights. The staff were extremely helpful, friendly, and accommodating, responding to a last minute request for an elevator accessible room that was needed. The location near Victoria Station and many good restaurants is great. Would definitely stay here again.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and the air-conditioning effective
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the annexe for 2 nights. The staff were quick at check in and carried our luggage to our rooms. The room was clean, quiet and very comfortable. Great for access to Victoria station, Chelsea and nice eateries in Belgravia. Would recommend this hotel.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

KATHLEEN

Liked: Staff & service
We found the room very small and we were in the annex with no lift. The hotel was a good location for getting around. We found the breakfast was only just ok but expensive.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location, very clean and modern
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was clean, but is in an old building, so room was very small, corridors are narrow, and floors could be off level a bit. But room was comfortable. The appeal of this hotel is location, and it is awesome. Short walk to major attractions such as Buckingham palace, and transit at Victoria Station. Would stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 4 nights in May 2026
Verified review

8/10 Good

Jaden Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, we stayed in the Annex. It was clean and the staff were all nice and helpful. However, the breakfast was not very good.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was in the bottom of the annex. Immaculately clean, great condition facilities. Very quiet at night and in a great location. Just a few mins walk to Victoria station. Will definitely stay here again. Staff very welcoming and friendly.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Melissa Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean room, perfect for our family of 3. Nice breakfast, friendly staff. Great location for Victoria Station and easily walkable to restaurants and other attractions. The only thing I didn’t expect was our room being in an annexe across the street, which made it less appealing to use the lounge to relax in, so we stayed in our room when we wanted a rest.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The check-in process was quick and easy, which made everything very straightforward on arrival. The hotel is in a great location, making it very convenient for getting around. Breakfast was beautiful with plenty to choose from and everything was nicely prepared. I would definitely stay here again.
Stayed 2 nights in Mar 2026