Best Western London Heathrow Ariel Hotel

4.0 star property
Hotel in Hayes with a 24-hour front desk and a restaurant

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Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Lobby sitting area
Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board
Meeting facility
Bar (on property)
Experience upscale comfort at Best Western London Heathrow Ariel Hotel, where you can enjoy international cuisine at The Junction Restaurant, relax with a drink at the bar, and stay connected with in-room WiFi. With perks like dry cleaning services, luggage storage, and multilingual staff available 24/7 to assist you.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

Executive Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(131 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(107 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Twin Beds, Non Smoking

7.6 out of 10
Good
(39 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

1 Double Bed, Non-Smoking, Executive Room

  • Sleeps 2

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

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About the neighborhood

Map
118 Bath Road, Hayes, England, UB3 5AJ

What's nearby

  • Airport Bowl - 2 min walk - 0.1 miles
  • Stockley Park - 9 min drive - 3.5 miles
  • Brunel University - 16 min drive - 5.1 miles
  • Thorpe Park - 17 min drive - 14.1 miles
  • Twickenham Stadium - 21 min drive - 5.0 miles

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪Steak & Lobster - ‬7 min walk
  • ‪Trunk Bar & Restaurant - ‬7 min walk
  • ‪Carluccio's - Marriott Heathrow - ‬4 min walk

About this property

Best Western London Heathrow Ariel Hotel

Upscale hotel located in Heathrow Villages
You can look forward to dry cleaning/laundry services, a bar, and a business center at Best Western London Heathrow Ariel Hotel. The on-site international cuisine restaurant, The Junction Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • A banquet hall, luggage storage, and smoke-free premises
  • A 24-hour front desk, an elevator, and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 184 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference center (355 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Frequently asked questions

Is Best Western London Heathrow Ariel Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western London Heathrow Ariel Hotel?

Self parking is available for GBP 16 per night.

What time is check-in at Best Western London Heathrow Ariel Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western London Heathrow Ariel Hotel?

Check-out is at noon.

Where is Best Western London Heathrow Ariel Hotel located?

Located in Heathrow Villages, this hotel is steps from Airport Bowl and 2.6 mi (4.1 km) from Stockley Park. Brunel University and Twickenham Stadium are also within 6 mi (10 km).

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Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 450 out of 1354 reviews
Rating 8 - Good. 433 out of 1354 reviews
Rating 6 - Okay. 246 out of 1354 reviews
Rating 4 - Poor. 121 out of 1354 reviews
Rating 2 - Terrible. 104 out of 1354 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic Rooms clean and tidy Bar and restaurant area excellent staff
Stayed 1 night in Aug 2025

10/10 Excellent

Annette

Liked: Cleanliness, amenities
Great hotel for pre holiday stay
Stayed 1 night in Jul 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service
Hotel was fairly basic but good value for the money. Good breakfast. Only minor concern wad that it is not served by hoppa buses - not a big thing as the marriott courtyard next door had hoppa service.
Stayed 1 night in Sep 2025

4/10 Poor

Tanessa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good location for a one night stay before a flight. Check in was slow but offered a drink voucher. The hotel is quite old and run down
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Apr 2025

8/10 Good

Rhys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bit hot in the room, and not enough pillows. There was no plug near the bedside table. Staff were awesome. Food options were perfect and delicious.
Stayed 1 night in Oct 2025

8/10 Good

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what i was expecting, though disappointed that the horel hoppa bus did not serve this hotel anymore
Stayed 1 night in Sep 2025

4/10 Poor

john

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Felt ignored by desk.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Convenient to airport for last minute stay. Bus to terminal across the road made it easy to get to & from airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Olufemi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice location and easily accessible.
Stayed 1 night in May 2025

6/10 Okay

Timothy

Disliked: Cleanliness, property conditions & facilities
Good bed, but room was in poor condition with broken lamp stand and plugless sink. Restaurant served tasty indian food. No Hoppa bus service from this hotel; you have to walk your bags over to the adjacent hotel.
Stayed 1 night in Sep 2025

8/10 Good

shirley

Staff very helpful . Room nicely appointed and quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Amenities
Convenient for London buses to Terminal 2 at London He
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Amenities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good hotel and the best value for money around the £70 price near the airport. The breakfast was great too. Loads of delicious options set me up for the day. The bacon and sausages were od great quality - far better than I have e had in similar or even higher priced hotels
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort

Good value for money

Good value for money, could do with a bit of updating, but the bed was comfortable
Stayed 1 night in Jul 2025

6/10 Okay

Kerry

Disliked: Property conditions & facilities
Public areas and room need redecorating and upgrading. Breakfast adequate with several choices. Staff friendly. Location convenient.
Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with easy connections to Heathrow.

Excellent stay at a well-maintained hotel, friendly staff and decent restaurant on site. Reasonable price and great bus connections to Heathrow. Happy that they don't allow animals, as my wife is allergic to dogs and cats.
Stayed 1 night in Jul 2025

6/10 Okay

Olivra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Although the staff were great, my room was filthy and the bathroom was hazardous.
Stayed 2 nights in Aug 2025

8/10 Good

Rebecca

Great value

Comfortable and clean room in a safe place. The staff was lovely. It was hot but there was a fan in the room and that helped a lot.
Stayed 1 night in Jul 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Front of house staff good. Rooms ok showing signs of age. Shower did not adjust temperature and toilet was tempermental to flush. Great location to airport, although shuttle and parking very expensive.
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

One-night short stay

I needed a room near the airport so I could make an early return of my rental car and get a shuttle to the terminal. The Best Western fitted my need at a good room rate. I really only needed a bed for the night. The room was small but adequate.
Stayed 1 night in Jul 2025

4/10 Poor

Randal

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were generally understanding and helpful. Room had a nonfunctioning AC, phone, and internet (the last extremely inconvenient). Ultimately opted to not take the substitute room, and went to the hotel next door, which also was on the hotel hoppa route (far less expensive an option than the one quoted in messages for hotel transportation).
Stayed 1 night in Oct 2025

8/10 Good

Kedak

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique but overall good
Stayed 1 night in Jul 2025

8/10 Good

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Aug 2025