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Best Western Greater London Hotel

3.0 star property
Hotel in Ilford with a 24-hour business center and a 24-hour front desk

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Photo gallery for Best Western Greater London Hotel

Restaurant
Cleanliness standards
Standard Room, 1 Twin Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board
Exterior
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Day bed
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
  • City view
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Apartment, Multiple Beds, Non Smoking, Balcony

Highlights

Soundproofed
Heating
Flat-screen TV
Day bed
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
  • Sleeps 8
  • 2 King Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Day bed
Private bathroom
Shower/tub combination
Electric kettle
Coffee/tea maker
  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Day bed
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
  • City view
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Family Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Day bed
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
  • City view
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Day bed
Private bathroom
Shower/tub combination
Electric kettle
Coffee/tea maker
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Highlights

Soundproofed
Heating
Flat-screen TV
Day bed
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Bathroom | Combined shower/tub, free toiletries, towels

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
60 Cranbrook Road, Ilford, England, IG1 4NH

What's nearby

  • Queen Elizabeth Olympic Park - 9 min drive - 5.4 miles
  • ExCeL Exhibition Centre - 9 min drive - 5.6 miles
  • Westfield Stratford City - 12 min drive - 6.4 miles
  • London Stadium - 12 min drive - 6.6 miles
  • O2 Arena - 13 min drive - 8.0 miles

Getting around

  • Gants Hill Underground Station - 2 min drive
  • Ilford Station - 3 min walk
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min walk
  • ‪Roosters Piri Piri - ‬2 min walk
  • ‪The Great Spoon of Ilford - ‬1 min walk
  • ‪Jono's Free House - ‬2 min walk
  • ‪Wazir - ‬2 min walk

About this property

Best Western Greater London Hotel

Hotel near ExCeL Exhibition Centre
You can look forward to a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services at Best Western Greater London Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also find perks like:
  • Free self parking
  • Breakfast (surcharge), access to a nearby indoor pool, and express check-out
  • A banquet hall, a TV in the lobby, and luggage storage
Room features
All guestrooms at Best Western Greater London Hotel have amenities such as free WiFi, safes, and sound-insulated walls.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English, Hindi, Latvian, Lithuanian, Moldovan, Portuguese, Romanian, Russian, Slovak, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 6:00 PM to 8:30 AM; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • Free self parking on site

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 7 for adults and GBP 7 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Bicycle storage
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Conference center (431 square feet of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 7 for adults and GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Greater
Best Western Greater London
Best Western Greater London Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Ilford
BEST WESTERN Greater London Hotel Ilford, Essex
Greater London Hotel Ilford
Best Western Greater London Hotel Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Hotel Hotel Ilford

Frequently asked questions

Is Best Western Greater London Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Greater London Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Best Western Greater London Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Greater London Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Greater London Hotel located?

Located in Valentines, this hotel is within 6 mi (10 km) of Thames River, ExCeL Exhibition Centre, and Westfield Stratford City. Queen Elizabeth Olympic Park and London Stadium are also within 6 mi (10 km). Ilford Station is only a 3-minute walk and Gants Hill Underground Station is 25 minutes.

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Best Western Greater London Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 58 out of 261 reviews
Rating 8 - Good. 92 out of 261 reviews
Rating 6 - Okay. 53 out of 261 reviews
Rating 4 - Poor. 26 out of 261 reviews
Rating 2 - Terrible. 32 out of 261 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Padma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Helpful staff.
Stayed 1 night in Apr 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities at this hotel is far below standard and hence I could not stay , the surrounding was dirty,&noisy The photo on the Expedia website is not as the same as the outside of the hotel .Please provide a refund
Stayed 2 nights in May 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service
Mattress was old and uncomfortable, sink plug leaked,
Stayed 1 night in Apr 2025

6/10 Okay

Talat

Liked: Cleanliness, property conditions & facilities
On arrival i was told there was no parking for my car. When challenged, parking was found at a different location. When i arrived at the hotel to check in i was told to pay £100 deposit, which i was not aware of. At 1:30am the fire alarm went off and again at 7:30am, the fire alarm went off again. This disturbed me and my childrens sleep.
Stayed 2 nights in May 2025

6/10 Okay

Calixte

Disliked: Staff & service, amenities
it's ok but sleeping light for room must be added. also don't make money by using and keeping your customers deposit for 3 to 5 working days. I checked out on the 10th May 2025 but till now, 14th May 2025, I check my bank account the money(£100) has not been given back to me. What a shame.
Stayed 1 night in May 2025

6/10 Okay

Lewis

Was double charged
Stayed 1 night in Apr 2025

8/10 Good

Mez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a pleasant stay
Stayed 1 night in Sep 2022

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great location for local shops and train station
Stayed 2 nights in Sep 2022

6/10 Okay

ALAGIRISAMY

Disliked: Staff & service
The worst i have never and ever experienced and the security deposit amount is unacceptable, which is more than triple of the room booked amount, which is over helmet for ordinary people. While checking out the deposit amounts bot on an immediate return basis , I have to wait for 3 to working days. Is there any reason why i need to invest such amounts for one night to stay on this bad process hotel rooms? For me, it is unacceptable and not worth for money. I will not recommend anyone to stay in thia Hotel anymore. At the end of the day, i cashless and walk out the reception and seeking help from my friend for travelling to my surrey home location.
Stayed 1 night in Apr 2025

8/10 Good

Petr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a strong wifi signal. Located in a nice area and surrounded by stores and cafes, couple of great pubs nearby. The only minus - breakfast isn’t worth £7 at all.
Stayed 4 nights in Sep 2022

4/10 Poor

R

Disliked: Room comfort
Stayed here in the past the quality has slipped quite a lot
Stayed 4 nights in Dec 2018

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good comfortable and friendly hotel.

Use this hotel whenever I am in the area. There was a slight problem with a very noisy snorer in an adjacent room, which meant I had little sleep. But this won’t put me off staying here again.
Stayed 2 nights in Jan 2019

8/10 Good

Amaechi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anonymous

Great place but no good WiFi Clean and quiet. Facilities up to date. Good customer service Rooms are in good condition. Relaxing.
Stayed 1 night in Sep 2022

6/10 Okay

Estella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

I found all the staff to be friendly. I did have a problem, which was sorted out. But, when the problem came back, the receptionist wondered if I'd done it (which wasn't true).
Stayed 10 nights in Sep 2022

2/10 Terrible

Muqaddas

every thing was super sucks.

this was the 1st and last stay i had to your hotel.if there was lower grades i would have given that to your hotel.
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveler

Staff not friendly.
Stayed 2 nights in Nov 2018
This review was submitted before 2018 and has not been verified.

2/10 Terrible

trevor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again.!! Best western a let down...

Room was like a sauna, too hot all night and uncomfortable, impossible to sleep. At no time did it cool down. Shower was dirty and we had to rinse and wipe with towel before using it.
Stayed 1 night in Aug 2017

2/10 Terrible

Suman

Disliked: Cleanliness, property conditions & facilities
We were moved to another hotel which house refugee's & other’s that had two 24 hr security guards. Why? So really felt unsafe. We had two gentlemen follow us in a car? Why? This should not be allowed, we should of been told & words cannot express the frighteningly terrible experience.
Stayed 1 night in May 2023

6/10 Okay

Poonum

I had a reservation to start at greater London best western, however I was placed in a different location best western on argyle rd. That hotel room was old, best down with disturbances day and night. I was asked to switch hotels last night to actual greater London best western day before check out last minute. It was a major inconvenience to make me switch hotels last minute. I am requesting a partial refund for the inconvenience.
Stayed 3 nights in Dec 2022
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Bilal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed second time but never again staying

Dirty sheets and dirty mattress cover. Mattress was hurting. Asked for little extra time for checkout, as had checked in at 1 in the morning, staff banged on door and rang the room 3 times in 15 minutes, to pay extra £50 if want to checkout late. At the end got 1 extra hour for £10. Checkout time is too early at 11 am.
Stayed 1 night in Aug 2017

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Best Western should accept a computer payment

I paid £43 for two nights through Hotels.com only to be told two hours after check in, that a mistake had been made, and I should pay £30 more. I also had to deposit a £20 refundable payment. The counter staff told me that I should claim the money back from Hotels.com. On the morning of check out, the female counter staff did not seem to be the slightest bothered by my request of the twenty pound refund. Very poor service.
Stayed 2 nights in Aug 2019

2/10 Terrible

Zahida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID disgusting hotel and service

Th hotel is on a high street very noisy scary and rough, rooms smell and not comfortable, reception or help desk is no help, people shouting and screaming across the corridors!! Had my child with me who has asthma so the strong smoke smell throughout the hotel and room didn’t help! Through the night it’s not just smoke smell but u can smell people smoking drugs!! it’s disgusting service and hotel I’m highly disappointed avoid, there are other best western (sister) hotels one street behind and two further 5 mins walk I did go in there looked better but we just weren’t able to get a room there as they were all full.. **PLEASE AVOID** more so if you are with children
Stayed 1 night in Jun 2019

10/10 Excellent

Ben

Liked: Staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room at a great price.
Stayed 2 nights in May 2025

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sentralt i forhold til jernbane.

Best Western har flere bygninger den jeg ble vist til ligger i Argyle Road ikke langt fra Cranbrook Road. Stille og rolig gate ikke noe støy verken ute eller inne. Kun noen hundre m fra Ilford Station.
Stayed 3 nights in Jan 2023

8/10 Good

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le plus apprécié dans cette hôtel est le personnel une gentillesse.et très professionnel. Le plus déplaisant dans l'hôtel ou j'ai séjourné, c'est le manque d'insonorisation des chambres.
Stayed 5 nights in Dec 2022