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Best Western Greater London Hotel

Property class: 3

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Photo gallery for Best Western Greater London Hotel

Restaurant - Best Western Greater London Hotel (Ilford)
Property amenity - Best Western Greater London Hotel (Ilford)
Desk, blackout drapes, iron/ironing board, free WiFi - Best Western Greater London Hotel (Ilford)
Reception - Best Western Greater London Hotel (Ilford)
Exterior - Best Western Greater London Hotel (Ilford)
Best Western Greater London Hotel provides amenities like a coffee shop/cafe and a 24-hour business center. Guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • 24/7 front desk

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Combined shower/tub, free toiletries, towels

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Combined shower/tub, free toiletries, towels

Standard Room, 1 Double Bed, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Combined shower/tub, free toiletries, towels

Standard Room, 2 Twin Beds, Non Smoking

  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Coffee/tea maker, electric kettle

Family Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Balcony

  • City view
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

  • City view
  • 1 bedroom
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

2 Double Beds, Non-Smoking, Family Room

  • Sleeps 4

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

View all photos for Apartment-2 King Beds, Non-Smoking, Two Bedrooms, Two Sofabeds, Balcony, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Apartment-2 King Beds, Non-Smoking, Two Bedrooms, Two Sofabeds, Balcony, Kitchen

  • Sleeps 6

Apartment-3 Double 1 Single Bed, Non-Smoking, Two Bedrooms, Kitchen

  • Sleeps 7

About the neighborhood

Located in Valentines, a neighborhood in Ilford, Best Western Greater London Hotel is in a shopping district and near the airport. Westfield Stratford City and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Thames River and Russell Square. London Eye and ZSL London Zoo are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Ilford travel guide
Map
60 Cranbrook Road, Ilford, England, IG1 4NH

What's nearby

  • Valentines Park
    Valentines Park
    3 min walk - 0.2 miles
  • Exchange Ilford
    3 min walk - 0.2 miles
  • Redbridge Museum
    11 min walk - 0.6 miles
  • Ilford Golf Club
    4 min drive - 1.1 miles
  • South Park
    4 min drive - 1.1 miles

Getting around

  • Gants Hill Underground Station
    2 min drive
  • Ilford Station
    3 min walk
  • London City Airport (LCY)
    19 min drive

Restaurants

  • The Great Spoon of Ilford
    1 min walk
  • Costa Coffee
    4 min walk
  • Starbucks
    6 min walk
  • Jono's
    2 min walk
  • Pizza Hut
    1 min walk

About this property

Best Western Greater London Hotel

Hotel near ExCeL Exhibition Centre
Best Western Greater London Hotel provides amenities like a coffee shop/cafe and a 24-hour business center. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Breakfast (surcharge), express check-out, and smoke-free premises
  • Luggage storage, a banquet hall, and coworking spaces
  • A 24-hour front desk, multilingual staff, and an elevator
Room features
All guestrooms at Best Western Greater London Hotel include amenities such as free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Electric kettles, heating, and housekeeping

Similar properties

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Best Western London Ilford Hotel
Valentines
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  • Free WiFi
  • Breakfast available
  • Business services
7.2 out of 10, Good, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7.99 for adults and GBP 7.99 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (431 square feet of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay
  • Breakage deposit: GBP 100 per stay
  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 7.99 for adults and GBP 7.99 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Greater
Best Western Greater London
Best Western Greater London Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Ilford
BEST WESTERN Greater London Hotel Ilford, Essex
Greater London Hotel Ilford
Best Western Greater London Hotel Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Hotel Hotel Ilford

Frequently asked questions

Is Best Western Greater London Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Best Western Greater London Hotel doesn't offer parking.

What time is check-in at Best Western Greater London Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Greater London Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Greater London Hotel located?

Located in Valentines, this hotel is within 6 mi (10 km) of Thames River, ExCeL Exhibition Centre, and Westfield Stratford City. Queen Elizabeth Olympic Park and London Stadium are also within 6 mi (10 km). Ilford Station is only a 3-minute walk and Gants Hill Underground Station is 25 minutes.

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Reviews

Best Western Greater London Hotel Reviews

7.2

Good

8.0

Cleanliness

7.0

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 83 out of 336 reviews
Rating 8 - Good. 118 out of 336 reviews
Rating 6 - Okay. 65 out of 336 reviews
Rating 4 - Poor. 33 out of 336 reviews
Rating 2 - Terrible. 37 out of 336 reviews

Reviews

Verified

8/10 Good

Emma

We were able to check in early and staff was kind, the coffee in their cafe was delicious.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a hotel on a city street it was a prime location to a small shopping mall, restaurants, stores and a public transportation hub into London and throughout. We enjoyed the convenance and price point.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Finlo

Liked: Cleanliness, staff & service, property conditions & facilities
Many cheap discount shops in rhe area
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner is gluten free and they give her a freshly cooked breakfast and toast as the hot breakfast is a buffet service.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

GIFT

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good . Staff were good. There is too much noise from the street at night for rooms facing the street
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be fair the outside doesn’t do the inside any favours, it does not look much at all! However the staff were great, friendly and very helpful. They helped book a taxi and let us know when it arrived. They couldn’t do enough to help and check we were happy every time we past reception. The room was small but functional and comfortable. A small hidden gem, perfect for exploring London, trains only 100m down the road and affordable on a budget. Would recommend
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay at this hotel! The room and bathroom were super clean, and the bed was really comfortable. Great location close to the etube, and the staff were very friendly and helpful. Would definitely stay again :)
Stayed 2 nights in Nov 2025
Verified

8/10 Good

A R Ashiqur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and excellent location
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Jodie

Liked: Staff & service
Quality of the hotel is reflected in the price. Staff however were helpful, polite and courteous. If I needed a hotel in this area I would use this hotel again
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tina Fong Ting Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff who are flexible to accommodate customers needs.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Ben

Liked: Staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room at a great price.
Stayed 2 nights in May 2025
Verified

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All new rooms and very clean. Still waiting for release of our deposit.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Looked to have been recently refurbished. Good breakfast. Pleasant room.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff Very clean We stayed overnight to make a busy weekend in London,Perfect for the price. Close to Ilford station so the use of the Elizabethan line came in handy. Gants Hill station for the Central line. is a bus ride away . Overall cant fault the Hotel.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Finlo

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Elizabeth line 100m and a great Weatherspoons 100m the other way. Very good shopping all round
Stayed 1 night in Jul 2025
Verified

8/10 Good

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and accommodating. Rooms provided to us were clean and in very good condition. I particularly appreciated the shower cubicle; easy to use with good water pressure. The coffee shop was a pleasant surprise; good coffee and service; comforting ambiance of the layout, a quiet place to relax with family. I thoroughly recommend this Hotel.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great stay, staff friendly and helpful, made me feel welcome. No fault with the room, extremely clean, bed comfortable and toilet/shower spotless. Highly recommend
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transportation, but very noisy. Understandably in the city and expected. Staff was really nice
We traveled to London to see John Summit
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Padma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Helpful staff.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad reviews not accurate.

Me and my friend were looking for a cheap hotel and we found this. At first we were nervous because we had seen some bad reviews, but when we arrived we were pleasantly surprised. The staff was friendly and helpful, the room was small but it was enough for us, the room looked new and smelled new. The train station was 2 minutes from the hotel which was super helpful. Honestly, no complaints perfect for 2 people that just wants somewhere to stay
Stayed 3 nights in Aug 2025
Verified

8/10 Good

angela

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was delicious and all the staff was friendly and kind. The location has shopping , grocery and lots of great food. The only downside was my room was so hot if felt like a furnace. They do not have air conditioning and very rough for July summer.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hard to find as entrance is through a coffee shop! No parking but a good car park about 5 mins walk away. Reception staff very friendly and helpful. Room was very small for 3 people but was ok for one overnight stay. Area a bit iffy 😕
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff very pleasant, friendly and helpfull. Family room small but adequate and it was well maintained. Breakfast was very reasonably priced and was good. There was no parking at this hotel but was provided with parking just round the corner at their sister hotel. On the whole a nice hotel that I would definitely stay at again if in the area.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your bank is not from the UK. Pay in advance before you come or bring cash to pay for your stay. NonUK bank cards not accepted. That said, the stay was great. Best breakfast provided that I ever had. Staff was very apologetic about the corporate decision on cards and was extremely helpful in all other matters.
Stayed 4 nights in Aug 2025