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Hampton by Hilton London City

4.0 star property
Eco-certified hotel with free breakfast and a 24-hour fitness center

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Photo gallery for Hampton by Hilton London City

Experience the sleek, contemporary design of this hotel, featuring a flat facade and spacious balconies.
Enjoy breakfast at our central breakfast bar, surrounded by comfortable seating and modern design.
Stay fit and active in our well-equipped gym with treadmills, elliptical machines, and a bench press.
Relax in a stylish living area with a sofa, decorative pillows, and a framed record player.
Relax in a spacious room with a large bed, flat-screen TV, and wardrobe.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Shower, free toiletries, hair dryer, towels

Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
12-20 Osborn Street, London, England, E1 6TE

What's nearby

  • Tower of London - 12 min walk - 0.7 miles
  • Tower Bridge - 18 min walk - 1.0 mile
  • London Bridge - 4 min drive - 1.3 miles
  • London Eye - 8 min drive - 2.6 miles
  • Big Ben - 10 min drive - 3.0 miles

Getting around

  • Aldgate East Station - 3 min walk
  • Fenchurch Street Station - 12 min walk
  • London City Airport (LCY) - 24 min drive

Restaurants

  • ‪The White Hart - ‬1 min walk
  • ‪Exmouth Coffee Company - ‬1 min walk
  • ‪Zoom East Kitchen & Bar - ‬3 min walk
  • ‪Efes - ‬1 min walk
  • ‪Grounded - ‬1 min walk

About this property

Hampton by Hilton London City

Upscale eco-certified hotel renovated in 2023 and located near Tower Bridge
Located close to Tower of London and London Bridge, Hampton by Hilton London City provides free to-go breakfast, dry cleaning/laundry services, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • Luggage storage, an elevator, and a 24-hour front desk
  • A front-desk safe, smoke-free premises, and multilingual staff
  • A vending machine
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 129 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 55-inch TVs with digital channels
  • Refrigerators, free tea bags/instant coffee, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated entire property - May 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Frequently asked questions

Is Hampton by Hilton London City pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hampton by Hilton London City?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hampton by Hilton London City?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Hampton by Hilton London City located?

Located in Shoreditch, this eco-certified hotel is within 1 mi (2 km) of Tower Bridge and Tower of London. London Bridge and London Eye are also within 3 mi (5 km). Aldgate East Station is only a 3-minute walk and Aldgate Station is 6 minutes.

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Hampton by Hilton London City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1012 reviews
Rating 8 - Good. 354 out of 1012 reviews
Rating 6 - Okay. 71 out of 1012 reviews
Rating 4 - Poor. 21 out of 1012 reviews
Rating 2 - Terrible. 20 out of 1012 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Fantastic customer service, clean and convenient place to stay. Definitely would stay there again.
Stayed 4 nights in Jul 2025

10/10

The room was clean and staff was very nice and helpful. Would definitely stay here again!
Stayed 2 nights in May 2025

10/10

location to tube excellent,great hotel,spotlessly clean,helpful staff,excellent breakfast choice, would definitely return
Stayed 2 nights in Jul 2025

10/10

Really enjoyed this property, clean, friendly, well appointed. Within walking distance of the Thames and key historical sites in London. Close to tube stations, although parking is really challenging. Close to Spittlefield Market, which is a lovely area to explore.
Stayed 1 night in Jun 2025

10/10

We enjoyed our stay at Hampton by Hilton London City very much. The location was super convenient for us - close to the Aldgate East tube station. The staff were super friendly and helpful, the room was clean and comfortable, and it was always quiet even when the hotel was busy. The buffet breakfast was well appreciated as well. No complaints :) We’d happily stay here again. Thanks to the lovely staff!
Stayed 4 nights in Jul 2025

10/10

Good location for Tower of Lo
Stayed 1 night in Jun 2025

10/10

Great location , breakfast and staff
Stayed 6 nights in Mar 2025

10/10

Good location Quiet hotel Great breakfast Clean
Stayed 1 night in Apr 2025

10/10

The room was very clean, the staff were extremely friendly and the morning breakfast that is included in your stay is the best I’ve ever had anywhere. The hotel location is very convenient as it is located near the Aldgate East and the White Chapel underground stations. The White Chapel area is not the best from a feeling of safety but we had no incidents. This is an affordable 4 star hotel and we would definitely book here again.
Stayed 11 nights in Jun 2025

10/10

Hotel was lovely and staff equally!
Stayed 2 nights in Apr 2025

8/10

Love the vibes, cleanliness and the room is so spacious. The only thing I hope that they will consider is a complimentary bottled water for every night you will stay not just on the first day and I hope there are free movies to watch to keep guest entertained in their room.
Stayed 2 nights in Jun 2025

10/10

Convenient area for our needs
Stayed 3 nights in May 2025

10/10

very good services and very helpfull. staff ashaa and dhawal are very nice and helpfull, they are very kind person. we enjoy the stay. thankyou.
Stayed 1 night in Jun 2025

10/10

The staff is so friendly and willing to resolve any requirement. The room was amazing, clean and it had everything needed. The breakfast had variety of food. We definitely would come back.
Stayed 4 nights in May 2025

10/10

Excellent location, ease of transportation, excellent staff (Kanc and Rakesh)
Stayed 4 nights in Apr 2025

10/10

The staff were so personable, kind, and helpful. Top notch all around!!!
Stayed 2 nights in Apr 2025

10/10

Amazing stay, the staff were so kind and friendly, and they upgraded my room/left a lovely message and some treats in the room for my partner as it was his birthday celebration!
Stayed 2 nights in Mar 2025

10/10

There was nothing to complain. Spacious, clean and comfortable. All the comforts of home.
Stayed 1 night in May 2025

10/10

Accessible, close to everything. Good breakfast, great helpful staff. Clean, cozy room. I love hilton hotel everywhere i go.
Stayed 2 nights in Apr 2025

10/10

Good place
Stayed 1 night in Jan 2025

10/10

Clean
Stayed 1 night in May 2025

4/10

Basement room. No phone signal and no internet connection. Expensive for such a budget level offer
Stayed 1 night in Jun 2025

10/10

The hotel was in the perfect location for our concert trip. Near to a station and easy to walk to other places nearby. The breakfast was great.
Stayed 1 night in Feb 2025

8/10

Excellent breakfast. Basic hotel. Well maintained and clean.
Stayed 4 nights in Mar 2025

10/10

Perfect location for the activities we had planned. The hotel was clean and comfortable and we really enjoyed the breakfast, it had a wide range of different items. We would definitely stay here again.
Stayed 1 night in Feb 2025