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Hampton by Hilton London City

4.0 star property
Eco-certified hotel with free breakfast and a 24-hour fitness center

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Photo gallery for Hampton by Hilton London City

Front of property
Restaurant
Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Shower, free toiletries, hair dryer, towels

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
12-20 Osborn Street, London, England, E1 6TE

What's nearby

  • Tower of London - 12 min walk - 0.7 miles
  • Tower Bridge - 18 min walk - 1.0 mile
  • London Bridge - 4 min drive - 1.3 miles
  • London Eye - 8 min drive - 2.6 miles
  • Big Ben - 10 min drive - 3.0 miles

Getting around

  • Aldgate East Station - 3 min walk
  • Fenchurch Street Station - 12 min walk
  • London City Airport (LCY) - 24 min drive

Restaurants

  • ‪The White Hart - ‬1 min walk
  • ‪Exmouth Coffee Company - ‬1 min walk
  • ‪Zoom East Kitchen & Bar - ‬3 min walk
  • ‪Efes - ‬1 min walk
  • ‪Grounded - ‬1 min walk

About this property

Hampton by Hilton London City

Upscale eco-certified hotel renovated in 2023 and located near Tower Bridge
Located close to Tower of London and London Bridge, Hampton by Hilton London City provides free to-go breakfast, dry cleaning/laundry services, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • Multilingual staff, a front-desk safe, and smoke-free premises
  • A 24-hour front desk, an elevator, and luggage storage
  • A vending machine
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 129 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 55-inch TVs with digital channels
  • Refrigerators, free tea bags/instant coffee, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Frequently asked questions

Is Hampton by Hilton London City pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hampton by Hilton London City?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hampton by Hilton London City?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Hampton by Hilton London City located?

Located in Shoreditch, this eco-certified hotel is within 1 mi (2 km) of Tower Bridge and Tower of London. London Bridge and London Eye are also within 3 mi (5 km). Aldgate East Station is only a 3-minute walk and Aldgate Station is 6 minutes.

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Hampton by Hilton London City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1011 reviews
Rating 8 - Good. 362 out of 1011 reviews
Rating 6 - Okay. 69 out of 1011 reviews
Rating 4 - Poor. 20 out of 1011 reviews
Rating 2 - Terrible. 19 out of 1011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great location , breakfast and staff
Stayed 6 nights in Mar 2025

10/10

Convenient area for our needs
Stayed 3 nights in May 2025

10/10

Hotel was lovely and staff equally!
Stayed 2 nights in Apr 2025

10/10

Very friendly staff!!
Stayed 3 nights in Apr 2025

10/10

The staff is so friendly and willing to resolve any requirement. The room was amazing, clean and it had everything needed. The breakfast had variety of food. We definitely would come back.
Stayed 4 nights in May 2025

10/10

It was excellent - especially the staff!
Stayed 1 night in Mar 2025

10/10

The staff were so personable, kind, and helpful. Top notch all around!!!
Stayed 2 nights in Apr 2025

10/10

There was nothing to complain. Spacious, clean and comfortable. All the comforts of home.
Stayed 1 night in May 2025

10/10

Clean
Stayed 1 night in May 2025

10/10

Good place
Stayed 1 night in Jan 2025

8/10

Excellent breakfast. Basic hotel. Well maintained and clean.
Stayed 4 nights in Mar 2025

10/10

Perfect location for the activities we had planned. The hotel was clean and comfortable and we really enjoyed the breakfast, it had a wide range of different items. We would definitely stay here again.
Stayed 1 night in Feb 2025

10/10

Really enjoyed the gym and a lovely comfortable room.
Stayed 1 night in Feb 2025

8/10

The staff was very nice. But the beds could be better.
Stayed 2 nights in Feb 2025

10/10

Everything was great!
Stayed 3 nights in Feb 2025

10/10

Nice hotel, but the area is not safe
Stayed 5 nights in Mar 2025

8/10

Just a nice hotel.
Stayed 4 nights in Jan 2025

8/10

.
Stayed 2 nights in May 2025

10/10

Excellent hotel. Service great. Nice buffet breakfast. Close to Algate East tube station.
Stayed 2 nights in Feb 2025

10/10

Pleasant and welcoming staff. Hotel facilities good. Decent breakfast options. Room and public areas spotlessly clean and well decorated.
Stayed 3 nights in Feb 2025

10/10

The property itself is in good condition. Very quiet rooms. Staff very friendly and accommodating. Hot breakfast is outstanding! The area around the hotel LOOKS kind of sketchy. Graffiti and litter around the area. However, I had absolutely no problems with anybody around there. Not nearly as bad as I first expected just seeing the area. We felt very secure in the hotel. You need your room key to enter the hotel and to get through locked doors inside, and used your room key to use the elevator. My wife and I walked all around the area and no problems at all. Looks can be deceiving! I would definitely stay there again now that I saw there was really nothing to worry about.
Stayed 4 nights in May 2025

10/10

Excellent location. The clinilenes is perfect. The staff are very kind.
Stayed 3 nights in Jan 2025

10/10

Stay was good as well as the breakfast very clean hotel felt like it was new can’t be more than 3 years old , but area was abit sketchy . Indicated by the main door to the hotel being locked and need a card to access the hotel ,showed that . I’ve been at a lot of hotels in my time and it was quite unusual
Stayed 1 night in Apr 2025

10/10

Excellent facilities; room and bar/reception area. Great breakfast.
Stayed 1 night in Dec 2024

10/10

Great place to stay. Right next to brick lane. Easy access to transport. Many different breakfast options. Only negative was the lighting near a mirror for doing make up.
Stayed 3 nights in Feb 2025