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Aloft London Excel

4.0 star property
Travelers can enjoy global cuisine during the day or relax under the stars on a peaceful garden terrace as evening falls at this London hotel

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Photo gallery for Aloft London Excel

Exterior - Aloft London Excel (London)
Creator video - submitted by Katespans
Breakfast, lunch, dinner served; international cuisine - Aloft London Excel (London)
Indoor pool - Aloft London Excel (London)
Fitness facility - Aloft London Excel (London)
Aloft London Excel offers modern comfort and eco-friendly design. Enjoy the indoor pool, sauna, and fitness center. The on-site restaurant serves international dishes for all meals, and free WiFi keeps you connected throughout your stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for aloft, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(92 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Twin Beds

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Twin Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | Flat-screen TV

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | In-room safe, individually furnished, desk, laptop workspace

Family Room, 2 Double Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located on the riverwalk, Aloft London Excel is in Docklands neighborhood and is connected to the convention center. The Arena and The British Museum are cultural highlights, and some of the area's notable landmarks include Tower Bridge and The Shard. Looking to enjoy an event or a game while in town? See what's going on at London Stadium. Visit our London travel guide
Map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR

What's nearby

  • ExCeL London is an exhibition and international convention centre in the Custom House area of Newham, East London. It is situated on a 100-acre site on the northern quay of the Royal Victoria Dock
    ExCeL Exhibition Centre
    2 min walk - 0.1 miles
  • IFS Cloud Royal Docks Station
    IFS Cloud Royal Docks Station
    19 min walk - 1.0 mile
  • Thames Barrier Park
    13 min walk - 0.7 miles
  • Royal Victoria Bridge
    15 min walk - 0.8 miles
  • ISKCON Bhaktivedanta Manor
    20 min walk - 1.1 miles

Getting around

  • Prince Regent Station
    3 min walk
  • West Ham Station
    6 min drive
  • London City Airport (LCY)
    9 min drive

Restaurants

  • Subway
    6 min walk
  • Sandwich & Co.
    9 min walk
  • Costa Coffee
    9 min walk
  • Chicken Hut
    18 min walk
  • Starbucks
    12 min walk

About this property

Aloft London Excel

Upscale hotel near The Arena
Located close to London Stadium, Aloft London Excel provides a terrace, a garden, and laundry facilities. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Docksider Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a computer station, and multilingual staff
  • Smoke-free premises, an elevator, and free newspapers
  • Guest reviews speak highly of the helpful staff and location
Room features
All 252 individually furnished rooms have thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Refrigerators, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Frequently asked questions

Does Aloft London Excel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Aloft London Excel pet-friendly?

Yes, Aloft London Excel allows pets (limit 1 total) with a maximum weight of up to 40 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for GBP 20 per day.

What time is check-in at Aloft London Excel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Aloft London Excel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Aloft London Excel located?

Located in Docklands, this hotel is 2.4 mi (3.9 km) from The Arena and within 6 mi (10 km) of London Stadium and Tower Bridge. The Shard and The British Museum are also within 9 mi (15 km). Prince Regent Station is only a 3-minute walk and Royal Albert Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aloft London Excel Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 630 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 75 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Manoharan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at the hotel. The rooms were clean and well-maintained, and the staff were very helpful and friendly throughout my visit. Parking was available, which made everything much more convenient. I also had a great time at the pool and truly enjoyed the day overall. It was a relaxing and enjoyable experience, and I would be happy to stay here again.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Stacey

Liked: Staff & service, property conditions & facilities, room comfort
Lovely pool Great location for what we intended the trip for
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the Excel Centre, perfect for any business travelers that are doing an exhibition at the Excel. Decent pool, steam room, sauna, and the rooms were nice. Cleaning staff actually cleaned the rooms everyday and the staff were nice.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities
Very good, stayed here before few times as convenient for what I need it for. Friendly staff, rooms good size and good facilities.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and lovely stay. You can watch the planes take off and land. Which my daughter loved. Very convenient location. We also walked down to ride the cable cars to the o2 which was fun and great views. The pool was mild temperature not freezing atall but the room/air in there does get hot. There is a £25 security deposit per night.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The location was close and accessible to everything. The staff was very nice and friendly. The pool was great and heated and indoor. The sauna and steam rooms were awesome. The gym was nice. I would recommend staying here.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Nephtalie

Liked: Cleanliness, amenities, property conditions & facilities
Great room with a nice view, helpful staff, especially the manager, Kay. The breakfast was good, with various foods to choose from.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this hotel as it is reasonably priced, has a 24hr gym, half decent pool, sauna and steam room. It is also 2 minutes away from the DLR (docklands light railway) giving easy access to central London and the west end. We always book parking through 'Your Parking Space' If you do this you can cut that car parking costs in half although you will have a 5 minute walk to the hotel itself.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, lovely beds, spotlessly clean, great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities
Clean room, lots of space and friendly/helpful staff.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Gemma

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Clean room lovely breakfast overall amazing stay
Stayed 1 night in Nov 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Very friendly, helpful staff. Room was clean and tidy.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay only atayed for 2nights but then booked for 1 more night. The pool was not freezing, mild temperature but it does get hot in the pool room. Lovely staff and very helpful. They do charge a £25 security eposit per night. I wasnt aware of this so it did come as a shock. Theres a resturant upstair which serves breakfast, lunch and dinner, unfoand another bar
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff on the front desk, room super clean and modern. Food in the rest of a high standard. Great stay!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
All good, 2nd time staying and asked for a quiet room again and was given exactly that, good location for "that end" of ExCel
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, wonderful staff durimg breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Excellent room size, great value. Well kept, good staff, great parking
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Basharat

Liked: Cleanliness, property conditions & facilities
Room was very nice, staff were very accommodating and the breakfast was very nice
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Fatema

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean hotel
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility & the staff we all vey pleasant. I would book here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

steve

If you’re going to the Excel then book this hotel !!! 5 min walk to venue , spotless hotel
Stayed 1 night in Dec 2025
Verified

8/10 Good

Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft was a pleasurable stay. Abigail and staff were very friendly, professional and courteous. The hotel is close to all transportation facilities, bus, trains and taxis making getting around the city and airport pretty easy. The rooms have been renovated and are nice. Food selection is pretty good and reasonably priced! Great stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is lovey. The rooms are very well thought out. The staff are amazing, cant do enough for you, especially in the restaurant. Highly recommend it.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

carlos

Liked: Cleanliness, amenities, property conditions & facilities
Really Good Services, Clean Room!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to Excel. The Breakfast very good.
Stayed 3 nights in Dec 2025