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Novotel Lombok Resort and Villas

Property class: 4

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Photo gallery for Novotel Lombok Resort and Villas

A pool area with thatched-roof structures, stone walls, and tropical plants. - Novotel Lombok Resort and Villas (Kuta)
A swimming pool with clear water, a beach with umbrellas, and a thatched-roof hut. - Novotel Lombok Resort and Villas (Kuta)
A spacious bedroom with a large bed, a sitting area with a chair, and a view of the outdoors through a glass door. - Novotel Lombok Resort and Villas (Kuta)
Unclassified image, 4 of 141, button - Novotel Lombok Resort and Villas (Kuta)
A reception area with a thatched roof, wooden pillars, and a central desk. - Novotel Lombok Resort and Villas (Kuta)
Take advantage of a terrace, a garden, and a playground at Novotel Lombok Resort and Villas. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and free beach cabanas. Treat yourself to a facial, a massage, or aromatherapy at the onsite spa. The on-site Regional cuisine restaurant, Spice Market, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like beach volleyball, beach yoga, and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Villa, 1 Bedroom, Private Pool

A thatched-roof building with a pool and candles.

Deluxe Villa, 1 Bedroom, Private Pool

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 1 Bedroom

A room with a four-poster bed, a wooden bench, and a small table.

Villa, 1 Bedroom

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Villa, 1 King Bed (Shared Pool)

A pool area with a thatched-roof structure, lounge chairs, and tropical vegetation.

Deluxe Villa, 1 King Bed (Shared Pool)

  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

A modern bathroom with a glass shower enclosure, a white sink, and a mirror above the vanity.

Deluxe Room, 2 Twin Beds

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Villa, 2 Bedrooms, Ocean View

A bedroom with a bed, a nightstand, a lamp, and a view of the garden through large windows.

Family Villa, 2 Bedrooms, Ocean View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Villa, 2 Double Beds

Family Villa, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board (on request)

Family Villa, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a small table, and a chair. There is a window with curtains, a TV mounted on the wall, and a lamp on the nightstand.

Executive Room, 1 King Bed with Sofa bed

  • Garden view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a TV, and a ceiling fan.

Deluxe Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

A hotel room with a large bed, bedside tables, a patterned wall hanging, and a window with curtains.

Superior Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, and a view of palm trees and mountains.

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Kuta, Novotel Lombok Resort and Villas is on a private beach. While the natural beauty of Pantai Seger and Kuta Beach can be enjoyed by anyone, those looking for an activity can check out Lembar Port. Visit our Kuta travel guide
Map
Pantai Putri Nyale, Mandalika Resort, Kuta, Lombok, 83001

What's nearby

  • A sunset over a coastal landscape with a prominent hill and calm waters reflecting the sky.
    Kuta Beach
    8 min drive - 2.5 miles
  • A beach with clear turquoise water, white sand, and green hills in the background.
    Tanjung Aan Beach
    18 min drive - 4.9 miles
  • A beach with clear turquoise water, white sand, and green hills in the background.
    Mawun Beach
    37 min drive - 9.6 miles
  • Mandalika International Street Circuit
    7 min drive - 1.7 miles
  • Pantai Seger
    12 min drive - 1.5 miles

Getting around

  • Lombok (LOP-Lombok Intl.)
    29 min drive

Restaurants

  • Sonya Seafood
    3 min drive
  • Aer Resto
    8 min walk
  • Lotus
    4 min drive
  • Elamu Lombok
    3 min drive
  • Seasalt
    4 min drive

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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 205,700 for adults and IDR 102,850 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Spice Market

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Canoeing
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Playground
  • Scuba diving
  • Snorkeling
  • Surfing/bodyboarding
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Tile flooring in room

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 205700 for adults and IDR 102850 for children
  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Novotel Lombok Resort and Villas have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Novotel Lombok Resort and Villas pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Lombok Resort and Villas?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Novotel Lombok Resort and Villas?

Check-out is at noon.

Does Novotel Lombok Resort and Villas provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 200000 per vehicle applies.

Where is Novotel Lombok Resort and Villas located?

Nestled on the beach, this Kuta hotel is within a 15-minute walk of Serenting and Torok Bare Beach and Seger Beach. Kuta Beach and Pantai Seger are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Lombok Resort and Villas Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 155 out of 339 reviews
Rating 8 - Good. 120 out of 339 reviews
Rating 6 - Okay. 42 out of 339 reviews
Rating 4 - Poor. 18 out of 339 reviews
Rating 2 - Terrible. 4 out of 339 reviews

Reviews

Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super kind and helpful. Very clean and well managed stay.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay at this property and we enjoyed it both times. The property is well maintained, the staff is very helpful and the food was excellent. We will definitely return.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, good value for location, amenities and quality of rooms. We were there at low occupancy so were able to upgrade rooms.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort staff fantastic
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confusing layout, everything look the same. Not many maps or signs. Sidewalks were uneven, alternating between cement, stone, and sand, ; difficult to walk at night, trip hazard. Restaurant food was good; nice beach, filled with artificial sand. Bed was clean and comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was always cleaned well. Room service was quick. All staff were efficient and helpful, my child loved then all.
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Sion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place. Staff very attentive and professional. Resort well kept and tidy. Breakfasts phenomenally good ! Lovely place to stay and chill with family - recommend
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We had a great stay. Welcome and service was first class. Pool area is wonderful. Nice restaurant and breakfast. We had a perfect time
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort with everything you need without even leaving. However, shopping Kutta Central area is a bit far but the hotel has a small taxi service to help. Great breakfast and dinner next to the beach and gym 10/10
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ranee

Liked: Amenities
We would highly recommend staying here. It was nice to be a little out of town. It was super peaceful being able to watch the sunset on the beach every night. Staff was great.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities
staff were excellent
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Resort which such lovely staff

Absolutely amazing stay at the resort! Would highly recommend for families, staff can’t do enough to ensure you have a lovely time. They always go above and beyond. Also so accommodating with young kids and are so helpful. They also helped organise so many trips for us. Roby front of house, Richmand, Khalil, Aziz all so lovely and genuinely kind hearted people!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great, the staff very friendly and helping us with our queries. Our only comment will be that there was not complete knowledge on the hotels tours.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on a private beach--all the privacy & serenity in the world. U can literally sleep under the stars in the beach hut, lounge chair, on the sand. It's a most amazing stretch of beach facing the open sea. Will return one day
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Poh Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Our group had a great time staying at Novotel. Thanks Mr Khalil of reservation for all the assistance with room requests, transportation arrangement with Mr Sidik (he is the best to bring us around) and special Birthday celebration dinner arrangement. The teams from reception, the bar, restaurants, chef, house keeping are always giving their best services. BIG Thank you everyone for our group awesome holiday.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a self contained retreat experience, this property is awesome. Having its own private beach is a plus for that. It’s an older property but beautifully maintained. If you want to venture off the property, though, that’s a different story. It’s isolated, miles removed from the Kuta Beach scene. In my eye, that’s not necessarily a bad thing, mind you. I found Kuta Beach to be overrun with locals on the weekend and largely deserted during the week. Didn’t like the aggressiveness of the hawkers either. So I was content to stay at the Novotel and relax most of the time.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Novotel! We were hesitating between a resort and staying right in Kuta, but I am glad we chose the resort. It gave us a nice and quiet place to hang out that was a needed contrast to the hustle and bustle of the city. The staff were very helpful and nice! Huge shout out to: Leha, Erna, Ong, Sam (who gave the market tour), Rich man, and Ariana! I miss you guys! I would highly recommend!
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities
Nice rooms and great service. The property is quite far out of town so you need to take a car at IDR50k each way to get into Kuta. The main down side was the pool layout, you could not have any sunbeds by the pool as pool was raised up on all sides. Bit of a strange design which made it hard to just relax by the pool which was a shame.
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Abhinandan

Liked: Staff & service
Disliked: Cleanliness
The area was quite and peaceful, rooms were well maintained and spacious however found lack in cleanliness when it came to mosquito and insects in the common pool and private pool. Spotted a number of lizards at the lobby and dining restaurant, really unexpected at a 4 star resort. A few fused lights and broken tile in Private pool. Had found ants in the sugar pouches provided in room to make tea.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ethnic design and innovative layout of the rooms and private and semi private villas with individual pools. Great for families. Staff were helpful and very friendly. Food was good, delicious breakfast buffet. Above ground pool was beautiful and had a lovely view but not great for swimming, only accessible by steps. Beach was beautiful but annoying to be constantly approached by street sellers. We walked to the nearby hill with stunning views of both the ocean and the Madalika racetrack. Very annoying listening to the sounds from the race track. Hills and beach beside the racetrack was shockingly littered with plastics and general garbage.
Stayed 3 nights in Aug 2024
Verified review

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not to recommend

Checkin without explanation of the facilities. Poor breakfast food quality. Housekeeping not properly organized. Asked for preparing the day bed during checkin, in evening still not done. We checked in with 2 adults and 2 kids. Found 2 shower towels in the room only. Kids of other guests using the pool in normal clothes and washed off their make up from kids club face painting in the pool, needed to remind the pool staff the proper pool rules. Second day our room was not made up, asked reception to make up, 3 hours later still not made up. We used this hotel on our way back from north lombok 2 days prior our return flight. At the end we used the Pullman facilities and restaurant next door instead as we felt of much better quality and service.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Matthew

Liked: Cleanliness
Nice enough hotel on a beautiful beach. Food and drink let the place down a bit.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Anjali U

Liked: Staff & service
The hotel was a bit run down. The room was freshly painted and smelled very strongly of turpentine.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Biyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. WiFi has a strong signal everywhere on property
Stayed 5 nights in May 2026