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Lombok Plaza Hotel & Convention

3.0 star property
Family-friendly hotel with a full-service spa connected to a shopping center in Mataram

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Photo gallery for Lombok Plaza Hotel & Convention

Exterior
Lobby
Presidential Suite | Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
Property amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Pool

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite (The Plaza)

Suite (The Plaza) | Minibar, in-room safe, individually decorated, desk

Suite (The Plaza)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Private bathroom
Minibar
  • City view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Cabana)

Suite (Cabana) | Minibar, in-room safe, individually decorated, desk

Suite (Cabana)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Private bathroom
Minibar
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, individually decorated, desk

Presidential Suite

Highlights

Separate dining area
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Private bathroom
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, individually decorated, desk

Superior Room

Highlights

Individually decorated
Air conditioning
Refrigerator
LED TV
Separate bedroom
Private bathroom
Minibar
Free bottled water
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Cabana)

Minibar, in-room safe, individually decorated, desk

Room (Cabana)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Refrigerator
LED TV
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Jl. Pejanggik No.8, Cakra Negara, Mataram, Lombok, 83231

What's nearby

  • Mataram Mall - 8 min walk - 0.4 miles
  • Mayura Park - 2 min drive - 1.5 miles
  • Pura Meru - 2 min drive - 1.5 miles
  • Islamic Center NTB - 3 min drive - 1.5 miles
  • Lombok Epicentrum Mall - 3 min drive - 1.2 miles

Getting around

  • Lombok (LOP-Lombok Intl.) - 43 min drive

Restaurants

  • ‪Delicio Bakery & Cafe - ‬6 min walk
  • ‪Phoenix Store - ‬5 min walk
  • ‪Idoop Hotel - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Ayam Taliwang H. Moerad - ‬1 min walk

About this property

Lombok Plaza Hotel & Convention

Family-friendly hotel near Mataram Mall
Located close to Mayura Park, Lombok Plaza Hotel & Convention provides shopping on site, a garden, and dry cleaning/laundry services. Treat yourself to hydrotherapy, a body scrub, or a manicure/pedicure at the onsite spa. The on-site international cuisine restaurant, Prime Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, supervised childcare (surcharge), and ATM/banking services
Room features
All 142 individually decorated rooms have perks such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Prime Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 323 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 250000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Lombok Plaza
Lombok Plaza
Lombok Plaza Convention
Lombok Plaza Convention Mataram
Lombok Plaza Hotel
Lombok Plaza Hotel & Convention
Lombok Plaza Hotel & Convention Mataram
Plaza Hotel Lombok
Plaza Lombok
Plaza Lombok Hotel
Lombok Plaza Hotel Convention Mataram
Lombok Plaza Hotel Convention
Lombok Plaza & Convention
Lombok Plaza Hotel & Convention Hotel
Lombok Plaza Hotel & Convention Mataram
Lombok Plaza Hotel & Convention Hotel Mataram

Frequently asked questions

Does Lombok Plaza Hotel & Convention have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Lombok Plaza Hotel & Convention pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lombok Plaza Hotel & Convention?

Self parking is free at this property.

What time is check-in at Lombok Plaza Hotel & Convention?

Check-in begins at 2:00 PM.

What time is check-out at Lombok Plaza Hotel & Convention?

Check-out is at 11:30 AM.

Does Lombok Plaza Hotel & Convention provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 250000 per vehicle applies.

Where is Lombok Plaza Hotel & Convention located?

This family-friendly Mataram hotel is located in a provincial park, within 2 mi (3 km) of Mataram Mall and Mayura Park.

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Lombok Plaza Hotel & Convention Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 26 reviews
Rating 8 - Good. 9 out of 26 reviews
Rating 6 - Okay. 14 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

10/10

Lombok Plaza Hotel is the best But room not to big
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10

저렴해서 기대 안했는데 깔끔하고 좋았어요~룸서비스 직원 친절해서 놀랐어요
This review was submitted before 2018 and has not been verified.

8/10

Neues großes Hotel, auf Business ausgerichtet. Zimmer ok, aber sehr schlicht. Groß genug wären sie für einen Sessel oder so, aber nix gemütliches zu finden. Bad OK, aber erste Schimmelspuren an den Fugen in der Dusche. Bei dem Klima nicht leicht zu vermeiden, für ein neues Hotel dennoch ungut. Personal freundlich, spricht überwiegend aber kaum Englisch. Pool nett, wenn wenig Betrieb kann man richtig schwimmen. (Der Safe ging bei mir nicht, die Anleitung taugte nix, so mussten zwei Leute kommen und fünf Minuten dran rumfummeln bis er ging, alles nicht so professionell wie es sein möchte). Frühstück gut, hauptsächlich indonesisch.
This review was submitted before 2018 and has not been verified.

6/10

hotel yg strategis,kebersihan dan kenyamanannya bagus,hanya saja untuk sarapan di hotel makanannya agak kurang rasa mungkin perlu lebih di perbaiki, dan untuk kunci tiap kamar baiknya diberikan 2bh karena agak menyulitkan klau hanya 1bh supaya lebih nyaman jika 1 kamar diisi berdua atau lebih.
This review was submitted before 2018 and has not been verified.

8/10

Great staff, included breakfast was better than what you'd expect. The signal for WiFi in our room was too weak, you'd either want a room closer to a router or use WiFi in lobby only. A little overpriced for Lombok, though.
This review was submitted before 2018 and has not been verified.

2/10

Verste hotellopplevelsen jeg har hatt. Innrøkt rom med brennmerker over alt. Personalet snakker meget dårlig engelsk.
This review was submitted before 2018 and has not been verified.

6/10

Hotel ini bintang 3 (informasi front desk hotel) bukan bintang 4 sebagai mana disebut di situs ini. Kesan menginap: biasa saja, so so lah
This review was submitted before 2018 and has not been verified.

6/10

Menurut receptionist ini hotel bintang 3, pelayanan maupun asilitas hotel juga standar bintang 3, kesalahan pencantuman bintang ada di hotels.com
This review was submitted before 2018 and has not been verified.

6/10

The first room we were shown,was not to standard and dirty, after refusing the room we were given another room which was clean and matched the description of the booked room. The swimming pool was very cold, if the hotel has rented the pool for a birthday party then do not expect to use it and if your room looks out over the pool expect screaming kids.Smoking seems to be allowed everywhere,including reception where you will be subjected to it whilst booking in.The one highlight was a surprise birthday cake for my wife brought to the room with singing staff!
This review was submitted before 2018 and has not been verified.

6/10

This is a good hotel to have a one or two night stay. Not much in the area to see or do. We used this hotel as a stop over between the Gili Islands from the Airport. I would not plan a vacation here, but it was a good clean hotel for a single night sleep.
This review was submitted before 2018 and has not been verified.

8/10

I enjoyed my week at Lombok Plaza. The staff and facilities were of a very high standard. The staff were able to assist promptly when required and were very friendly as well.
This review was submitted before 2018 and has not been verified.

6/10

2 nuits a Lombok mais rien a faire dans le quartier Mataram il faut choisir senginni ou kuta
This review was submitted before 2018 and has not been verified.

8/10

Sehr gutes Restaurant im Hotel. Pool ist einladend.
This review was submitted before 2018 and has not been verified.

6/10

The hotel location is good. As we do not really speak the language, it is not that easy to get information from the hotel. Room is average with no view, you are looking into another wall.
This review was submitted before 2018 and has not been verified.

8/10

near to culinary area, comfort bed and nice staff
This review was submitted before 2018 and has not been verified.

8/10

My three nights at the Lombok Plaza were relaxed as staff were very responsive to my needs and the level of noise minimal .
This review was submitted before 2018 and has not been verified.

6/10

First of all, I want to say that the hotel room, the pool, restaurant and staff were nice. However, the area doesn't have much to do and it is quite far from the beach. We had little to no wifi signal in our room. I would also not consider this a four star hotel. This would have been a good business hotel to stay in.
This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

8/10

部屋は価格に対して可もなく不可もなし　朝食はあまり満足「がいかなかった。LGのTV画質が酷い。LGのエアコン煩い。
This review was submitted before 2018 and has not been verified.

6/10

휴양 컨셉 여향을 위한다면 위치가 뛰어난 편은 아닙니다. 승기기까지 차로 약 30분정도 가야합니다. 마따람을 중심으로한 문화유적 관광에는 적합한 위치입니다. (메루사원 도보가능) 호텔은 사진만큼 깨끗하진 않지만 지낼만합니다.
This review was submitted before 2018 and has not been verified.

6/10

Niet helemaal tevreden , we hebben niet roken kamer bestelt en krijgt stink roken kamer.
This review was submitted before 2018 and has not been verified.

8/10

We were looking for something clean and nice and this was it. We were very please with our stay in this hotel. Great location and a great place to spend the night.
This review was submitted before 2018 and has not been verified.

10/10

We loved our stay in Lombok Plaza Hotel. We chose the deluxe room for a little extra and it was well worth it. We had a large room with King bed and it was away from the noisy corridors and people traffic! The open stairs does make the upper levels noisy but we didnt hear any of that. The breakfast was a wonderful Indonesian mix and very healthy. Coffee good quality and delicious little sweets! The swimming pool says it is open between 7 am and 9 pm but they start cleaning at 7am so you cannot use it until 8am! And then they clean again before 9pm!! But over all the 20 meter pool was great when we could use it! Position of hotel is very central.
This review was submitted before 2018 and has not been verified.

6/10

Only one night, but enough to realise that it was a 4* by Lombok standards but 3* in say Singapore. Good but very cold pool. Bed very comfortable. All staff good check in easy - even checked in at 11am Recommended for Mataram ( very similar to Denpasar ) close to shopping mall - don't bother. Supermarket next door.
This review was submitted before 2018 and has not been verified.

6/10