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Hotel Santika Mataram - Lombok

3.0 star property
Travelers can recharge by the pool or tackle work at the business center, all while staying within walking distance of downtown's vibrant energy.

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Photo gallery for Hotel Santika Mataram - Lombok

Restaurant - Hotel Santika Mataram - Lombok (Mataram)
Restaurant - Hotel Santika Mataram - Lombok (Mataram)
Outdoor pool - Hotel Santika Mataram - Lombok (Mataram)
Santika Suite Room | Living area | LCD TV - Hotel Santika Mataram - Lombok (Mataram)
Exterior - Hotel Santika Mataram - Lombok (Mataram)
Hotel Santika Mataram - Lombok is centrally located, offering relaxation and productivity. Guests enjoy a rooftop terrace, outdoor pool, children's pool, and in-room WiFi. Unwind at the bar after exploring, and stay productive at the business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Twin Beds

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Santika Suite Room

Santika Suite Room | In-room safe, desk, free WiFi, bed sheets

Santika Suite Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room King

In-room safe, desk, free WiFi, bed sheets

Deluxe Room King

  • Sleeps 2
  • Free WiFi

View all photos for Santika Suite

In-room safe, desk, free WiFi, bed sheets

Santika Suite

  • Sleeps 2
  • Free WiFi

View all photos for Superior King Room

In-room safe, desk, free WiFi, bed sheets

Superior King Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Mataram, Hotel Santika Mataram - Lombok is in the city center. Mataram Mall and Lombok Epicentrum Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Senggigi Beach and Pura Agung Narmada. Visit our Mataram travel guide
Map
Jl. Pejanggik No. 32, Selaparang, Nusa Tenggara Barat, Mataram, Lombok, 83126

What's nearby

  • 999343866
    Senggigi Beach
    30 min drive - 11.2 miles
  • Mataram Immigration Office
    11 min walk - 0.6 miles
  • Islamic Center NTB
    12 min walk - 0.7 miles
  • Mataram Mall
    1 min drive - 0.9 miles
  • Lombok Epicentrum Mall
    2 min drive - 0.9 miles

Getting around

  • Lombok (LOP-Lombok Intl.)
    43 min drive

Restaurants

  • RM. Taliwang Irama
    6 min walk
  • Eureka By Ibu Fenny G
    6 min walk
  • Arena Duren
    3 min walk
  • Soto Ayam Kampung
    4 min walk
  • Nasi Pecel Asli Nganjuk " Bu Ayu
    1 min walk

About this property

Hotel Santika Mataram - Lombok

Hotel in the city center
Consider a stay at Hotel Santika Mataram - Lombok and take advantage of a terrace, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking
  • An electric car charging station, a front-desk safe, and concierge services
  • A 24-hour front desk, a banquet hall, and an elevator
Room features
All 123 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Hotel Mataram
Hotel Santika Lombok
Hotel Santika Lombok Mataram
Hotel Santika Mataram
Hotel Santika Mataram Lombok
Santika Hotel Lombok Mataram
Santika Hotel Mataram
Santika Lombok
Santika Mataram Hotel
Santika Mataram Lombok

Frequently asked questions

Does Hotel Santika Mataram - Lombok have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Santika Mataram - Lombok pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Santika Mataram - Lombok?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Santika Mataram - Lombok?

Check-out is at noon.

Where is Hotel Santika Mataram - Lombok located?

Located in the heart of Mataram, this hotel is within a 15-minute walk of Mataram Immigration Office and Islamic Center NTB. Mataram Mall and Lombok Epicentrum Mall are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santika Mataram - Lombok Reviews

8.0

Very Good

8.0

Cleanliness

7.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 37 reviews
Rating 8 - Good. 23 out of 37 reviews
Rating 6 - Okay. 5 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

Reviews

Verified

6/10 Okay

Noval

Liked: Cleanliness
-
Stayed 1 night in Dec 2024
Verified

8/10 Good

VIAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay and location is central

We stayed at Hotel Santika for two nights. As a stop station after a long holiday in Gili islands, our stay at the hotel was perfect. For our family (with kids) we stayed in 2 superior rooms. Overall it was a pleasant stay. The rooms are clean, the breakfast is also perfect with a lot of traditional foods. What is quite remarkable for us was the dinner with live accoustic music...very relaxing. Thank you , we would definetely come back again.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

dionisius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

puas

sesuai dengan deskripsi hotel dan fasilitas ok punya. Terimakasih santika dan hotels.com
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Sameh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Satisfied

Not like the pics nor was it good value for the money definitely wouldn’t recommend it it stay there again. Many of your properties are not what are advertised.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Overall bagus
Stayed 1 night in Oct 2018
Verified

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

We stayed at this hotel for one night and really enjoyed our stay here. The beds were super comfy, the rooms are just right for a couple with an infant. The hotel breakfast was good. Location is pretty good too as there is a night market just across the road. Would come back!
Verified

4/10 Poor

Alice

Disliked: Cleanliness, property conditions & facilities, room comfort

The room feel dirty, esp the bed. I couldnt sleep.

The bed uncomfortable, felt dirty and not clean. The room very average, i dont think the staff clean the room very well. The toilet smell. No minibar and refrigerator. But the location is good.
Stayed 1 night in Jan 2018
Verified

8/10 Good

eko budi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all service was good... will stay here next trip..:)
Verified

10/10 Excellent

Boyke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelent place to stay at Mataram...

Breakfast was amazing....
Verified

6/10 Okay

a.b.

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Good location, friendly staff, but very noisy

We were given room 209 which is facing the street and the park opposite the hotel and we cant sleep, the noise of the motorbikes with very loud exhaust was the nightmare, the noise from all kinds of activities at the park is unbearable. Otherwise, staffs are friendly even though they are not knowledgeable about what surrounding shops are selling so we ended up doing "city tour" in a taxi to find it. Will we stay again? May be not just for the fact that it was too noisy for us.
Verified

10/10 Excellent

Ronally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bermalam di Santika Mataram jelajahi Pulau Lombok

saya berharap hiasan dalam kamar mampu mengajak tamu untuk mengenali proipinsi Nusa Tenggara Barat
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

standard room in the middle of 'dead' city.

no fridge (ice upon request), no hair drier (need to ask for them)
Verified

8/10 Good

LUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel with excellent breakfast

got food poisoning after eating sate in a restaurant in city. must beware of unhygienic food outlet and their way of cooking.
Verified

8/10 Good

giorgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buon albergo in centro a Mataram

Camera pulita, spaziosa, ma poco insonorizzata. Ottimo il ristorante interno, abbondante la colazione
Verified

10/10 Excellent

Ray Thom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean hotel

Nice and clean hotel with full service from the staff. The breakfast was nice and the prices was good. The area around the hotel is not walking friendly and you have to drive around
Verified

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go there!

Fantastic staff, beautiful lobby, swimming pool yes, food, all good.
Verified

8/10 Good

Marianne

Liked: Cleanliness, property conditions & facilities

Mixed feelings

We first extended our stay because it was such a great place, and we loved our first day there. However, on the second night the dinner was of poor quality, and did not even get full on the pricey dish served. Unfortunantely did not manage to locate any alternative options in the area, even though we asked various staff for restaurant tips. Also recommend to wait with your dry-cleaning; sent my polyester/silk short for dry-cleaning; they did not remove the stain in the front but treated the back with too much heat, destroying the fabric. Location-wise not too bad, but the nice beaches, such as Mawun and Kuta is a two hour drive away. Same with other main turist attraction. Hotel offer drivers, expect to pay 600'-1000' for a day rental with driver.
Verified

8/10 Good

Ahmad Johar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun family trip

We stayed for five nights. Overall the hotel is worth the money. The breakfast menu could be better with regular menu rotation,other wise after three days, you are not looking forward for your breakfast. The swimming pool was good. Easy acces for those on wheelchair.
Verified

6/10 Okay

Tone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not even a beer

Nice business hotel, good service. Pool area and fitness room quite nice. Breakfast ok, but no milk available. Guests should be advised that this is a Muslim hotel with strict no alcohol policy.
Verified

8/10 Good

Tjak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fijn hotel

Ik had er maar 1 nacht in het hotel doorgebracht, maar ik ervaar een prettige sfeer
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a very nice "mini" luxury hotel

Had a very nice 2 day stay at the Hotel Santika in Mataram. I'm going to mention the location first....it is 10 blocks every direction from anything but office and government buildings. So definitely not a place you walk out the door from looking for a restaurant or a store. I gave it 4 out 5 stars only because of the location. Otherwise it was a great hotel and excellent value. The room was definitely a great place to sleep, very comfortable. There is a small air conditioned weight room and a small outdoor pool which was nice. Lobby and common areas were good. And they also have an excellent breakfast buffet which I enjoyed very much. If you have a car or are taking taxis everywhere (nobody seems to walk in Indonesia anyways) this is an excellent choice if you need to stay in Mataram.
Verified

8/10 Good

i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi strategis

Lobby hotel luas, makanan untuk sarapan enak, kamar dengan view pegunungan walaupun agak jauh dari lift.
Verified

8/10 Good

バンバン

値段も安く、快適でした。

翌日の飛行機が早い為、1泊しました。 ４歳の子供を連れて宿泊しましたが、意外に快適でした。 部屋やシャワールームもきれいだし、ロビーフロアにあるレストランもリーズナブルで、味もまぁまぁです。 日本のビジネスホテルの様な感じですね（東急クラス位かな？）
Verified

8/10 Good

sschew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel.

Nice Hotel. Good location, convenience access to beach front.
Verified

8/10 Good

Edvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

The staff are extremely helpful and friendly. You get a nice welcome drink on arrival. Definitely include breakfast as it is amazing - the choice of food exceeded expectations.