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Golden Palace Hotel Lombok

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An outdoor seating area with tables and chairs, palm trees, and a stage with a sign. - Golden Palace Hotel Lombok (Mataram)
A hotel reception area with a modern design, featuring a reception desk, seating area, and a dining section. - Golden Palace Hotel Lombok (Mataram)
A spacious lobby with a central floral arrangement, a reception desk, and a seating area with sofas. - Golden Palace Hotel Lombok (Mataram)
A hotel with a prominent sign, multiple floors, and a parking area. - Golden Palace Hotel Lombok (Mataram)
A modern hotel room with a large bed, a TV, a small table, and a view of the cityscape. - Golden Palace Hotel Lombok (Mataram)
Luxury
4.0 star property
9.4

Exceptional

Upscale hotel

You can look forward to a poolside bar, a rooftop terrace, and a coffee shop/cafe at Golden Palace Hotel Lombok. Treat yourself to a facial, a sports massage, or reflexology at Jasmine, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Indonesian cuisine. Fitness classes are offered at the gym; the property also has a garden, dry cleaning/laundry services, and 2 bars. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour business center and a sauna.

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, and a large mirror.

Deluxe Room, 1 King Bed

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

A hotel room with a large bed, two bedside tables, a lamp on each table, and a decorative swan arrangement on the bed.

Junior Suite, Non Smoking

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

A hotel room with a large bed, two bedside tables with lamps, a small table, and a curtain-covered window.

Suite, 1 Double Bed

  • Mountain view
  • 58 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Deluxe Room, 2 Twin Beds, Non Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Mataram is home to Golden Palace Hotel Lombok. Pura Meru and Mayura Park are local landmarks, and travelers looking to shop may want to visit Mataram Mall and Lombok Epicentrum Mall. Visit our Mataram travel guide
Map
Jl. Sriwijaya no. 38, Cakranegara, Mataram, Lombok, 832231

What's nearby

  • A traditional temple with a multi-tiered roof, surrounded by lush greenery and a calm pond.
    Mayura Park
    2 min drive - 1.3 miles
  • A traditional Balinese temple complex with tiered stone structures and thatched-roof buildings.
    Pura Meru
    2 min drive - 1.3 miles
  • A tropical beach with lush greenery and a mountainous backdrop.
    Senggigi Beach
    32 min drive - 12.6 miles
  • Mataram Mall
    10 min walk - 0.6 miles
  • Lombok Epicentrum Mall
    2 min drive - 1.2 miles

Getting around

  • Lombok (LOP-Lombok Intl.)
    41 min drive

Restaurants

  • Warung Pojok
    7 min walk
  • Warung Jawa Mbak Rini
    6 min walk
  • Sate House Manalagi (H. Imran)
    5 min walk
  • swensens
    8 min walk
  • Warung Santai
    6 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 125,000 for adults and IDR 125,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cendrawasih
  • Merak
  • Pool Bar
  • Rooptop Garden

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 125000 for children
  • Airport shuttle fee: IDR 300000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Property Registration Number 8120012211237

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Golden Palace Hotel Lombok have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Golden Palace Hotel Lombok pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Golden Palace Hotel Lombok?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Golden Palace Hotel Lombok?

Check-out is at noon.

Does Golden Palace Hotel Lombok provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 300000.00 per vehicle applies.

Where is Golden Palace Hotel Lombok located?

Situated in Mataram, this spa hotel is within 1 mi (2 km) of Mataram Mall, Pura Meru, and Mayura Park. Lombok Epicentrum Mall and Mataram Immigration Office are also within 3 mi (5 km).

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Reviews

Golden Palace Hotel Lombok Reviews

9.4

Exceptional

9.2

Cleanliness

8.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 32 out of 50 reviews
Rating 8 - Good. 17 out of 50 reviews
Rating 6 - Okay. 1 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baik
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service

매우 만족

넓은 방에 깨끗하고 좋았다. 자주이용하고 있는데 이용할때마다 만족한다.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Spacious comfortable room, a bit dated and that's probably why the rate is relatively low. The grounds are very attractive and the pool is fantastic. The rooftop restaurant is also very nice. Good breakfast. The staff is very cordial. Special thanks to Ogy who pampers his guests!
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Everything is ok except this time there is a cockroach in the room
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personeel restarant (dakterrad)service heel erg vriendelijk en goed
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and breakfast was great
Stayed 7 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast with lots of variety. Comfortable bed
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

so so

カラオケの音が部屋まで聞こえてきてうるさい。室内は清潔だった。朝食もまあまあ
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 좋은 호텔

가격대비 굉장히 만족스러운 호텔이라 출장시 종종 이용하고 있습니다.
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
あの料金で、あの素晴らしい部屋、対応、朝食。 次回マタラムに来たら、必ず泊まります。
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

Good breakfast and clean rooms and big toilet
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flot hotel med fremragende personale

Flot og ren hotel. Personalet var smilende og yderst serviceminded. Fantastisk service generelt på hotellet
Stayed 4 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

พนักงานต้อนรับสุภาพ น่ารัก ขยัน

พนักงานต้อนรับสุภาพ น่ารัก ขยัน ห้องกว้างขวาง สะอาด ตกแต่งสวย ห้องน้ำสวย วิวดาดฟ้าสวย
Stayed 6 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean hotel with a great location

its a business hotel with comfortable beds and a good selection of food for breakfast. hotel and rooms were squeaky clean and staff were professional throughout my stay. very near to all convenient stores and shopping malls (mataram mall, epicentrum mall)
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お気に入りのホテルです

朝のビッフェとても美味しく、サラダ、インドネシア料理、ロンボク料理、菓子パンやトースト、フルーツなど種類も豊富で楽しめます。 部屋も広く、機能的で長期滞在にも快適です。
Stayed 3 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City centre

Nice hotel to stay in the centre of lombok town. It takes about 40mins to travel to the Jetty if you intend to go to the gili islands.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントの対応が今一です。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than expected!

Definitely worth for money! Great breakfast with lots varieties, friendly and helpful staffs. We stayed in two connecting deluxe rooms, decent 4/5 star room size, comfortable bed and quite clean.
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in city centre. Affordable and pleasant.

Worth the money and time. The room is spacious and cosy.
Stayed 2 nights in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moderno, limpio y funcional

Hemos estado solo dos dias, pero nos hubieramos quedado mas
Stayed 2 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay. Lovely room, comfy bed & pillow, quite good buffet breakfast, friendly staff, and affordable/bargain price. Highly recommend. The new mall (Epicerium?) is just short distance away and so is Mattaram mall.
Stayed 2 nights in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel. Clean and spacious room. Excellent service. All staffs full of smile. Breakfast is standard. Located in central Mataram. The only issue is we booked 2 bedroom with 2 single bed in each room. They gave us king bed in 1 of the room and different floor. They told me I have to request in same floor when I booked.
Stayed 3 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

close to the epicentrum mall

the staffs were very friendly and nice. indonesian hospitality at its best
Stayed 2 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

대체적으로 편안하고 좋음

숙박시설도 나쁘지않고 아침식사도 훌륭하다. 주변환경도 마타람몰도 있고... 하지만 관광목적보다는 편안잠자리와 휴식을 취한다면 훌륭한 선택일 것이다
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우 좋습니다. 저렴한 4성급 호텔

배낭여행자에겐 과분할 정도로 좋아요.
Stayed 5 nights in Jun 2017