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Golden Palace Hotel Lombok

4.0 star property
Hotel in Mataram with 2 restaurants and a full-service spa

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Photo gallery for Golden Palace Hotel Lombok

Junior Suite, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Outdoor pool
Karaoke room
Lobby
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Spa
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

View from room

Deluxe Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Free bottled water
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Free bottled water
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, Non Smoking

Highlights

Separate sitting area
Soundproofed
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
Rainfall showerhead
  • 58 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Jl. Sriwijaya no. 38, Cakranegara, Mataram, Lombok, 832231

What's nearby

  • Mataram Mall - 8 min walk - 0.5 miles
  • Mayura Park - 17 min walk - 1.0 mile
  • Pura Meru - 17 min walk - 1.0 mile
  • Lombok Epicentrum Mall - 3 min drive - 1.2 miles
  • Islamic Center NTB - 3 min drive - 1.9 miles

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

  • ‪Gili Trawangan Terrace - ‬2 min walk
  • ‪RM. Sop Buntut "Istana Rasa - ‬7 min walk
  • ‪Rumah Makan & Lesehan Taliwang Kania - ‬10 min walk
  • ‪Citi Crab - ‬7 min walk
  • ‪Bubur Bandung Sari Rasa - ‬6 min walk

About this property

Golden Palace Hotel Lombok

Upscale hotel
You can look forward to a poolside bar, a rooftop terrace, and a coffee shop/cafe at Golden Palace Hotel Lombok. Treat yourself to reflexology, a detox wrap, or Ayurvedic treatments at Jasmine, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Indonesian cuisine. Fitness classes are offered at the gym; the property also has a garden, dry cleaning/laundry services, and 2 bars. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour business center and a sauna.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a porter/bellhop
  • Karaoke, barbecue grills, and a 24-hour front desk
  • A gift shop, massage treatment rooms, and tour/ticket assistance
Room features
All 198 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like safes and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 125,000 for adults and IDR 125,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cendrawasih
  • Merak
  • Pool Bar
  • Rooptop Garden

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 125000 for children
  • Airport shuttle fee: IDR 300000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok
Golden Palace Lombok Mataram
Golden Palace Lombok
Golden Palace Lombok Mataram
Golden Palace Hotel Lombok Hotel
Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok Hotel Mataram

Frequently asked questions

Does Golden Palace Hotel Lombok have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Golden Palace Hotel Lombok pet-friendly?

No, pets are not allowed at this property.

How much is parking at Golden Palace Hotel Lombok?

This hotel doesn't offer parking.

What time is check-in at Golden Palace Hotel Lombok?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Golden Palace Hotel Lombok?

Check-out is at noon.

Does Golden Palace Hotel Lombok provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 300000.00 per vehicle applies.

Where is Golden Palace Hotel Lombok located?

Situated in Mataram, this spa hotel is within 1 mi (2 km) of Mataram Mall, Pura Meru, and Mayura Park. Lombok Epicentrum Mall and Mataram Immigration Office are also within 3 mi (5 km).

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Golden Palace Hotel Lombok Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 47 reviews
Rating 8 - Good. 16 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

GABSIK

Liked: Staff & service

매우 만족

넓은 방에 깨끗하고 좋았다. 자주이용하고 있는데 이용할때마다 만족한다.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Spacious comfortable room, a bit dated and that's probably why the rate is relatively low. The grounds are very attractive and the pool is fantastic. The rooftop restaurant is also very nice. Good breakfast. The staff is very cordial. Special thanks to Ogy who pampers his guests!
Stayed 2 nights in Jan 2020

8/10 Good

Eng Seng

Liked: Staff & service, property conditions & facilities, room comfort
Everything is ok except this time there is a cockroach in the room
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personeel restarant (dakterrad)service heel erg vriendelijk en goed
Stayed 2 nights in Jun 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and breakfast was great
Stayed 7 nights in Apr 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast with lots of variety. Comfortable bed
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

so so

カラオケの音が部屋まで聞こえてきてうるさい。室内は清潔だった。朝食もまあまあ
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 좋은 호텔

가격대비 굉장히 만족스러운 호텔이라 출장시 종종 이용하고 있습니다.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
あの料金で、あの素晴らしい部屋、対応、朝食。 次回マタラムに来たら、必ず泊まります。
Stayed 2 nights in Jan 2019

10/10 Excellent

kevin jern hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

Good breakfast and clean rooms and big toilet
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

I Wayan Eka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flot hotel med fremragende personale

Flot og ren hotel. Personalet var smilende og yderst serviceminded. Fantastisk service generelt på hotellet
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

พนักงานต้อนรับสุภาพ น่ารัก ขยัน

พนักงานต้อนรับสุภาพ น่ารัก ขยัน ห้องกว้างขวาง สะอาด ตกแต่งสวย ห้องน้ำสวย วิวดาดฟ้าสวย
Stayed 6 nights in May 2018

10/10 Excellent

Muhammad Syadad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean hotel with a great location

its a business hotel with comfortable beds and a good selection of food for breakfast. hotel and rooms were squeaky clean and staff were professional throughout my stay. very near to all convenient stores and shopping malls (mataram mall, epicentrum mall)

10/10 Excellent

nonfan, tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お気に入りのホテルです

朝のビッフェとても美味しく、サラダ、インドネシア料理、ロンボク料理、菓子パンやトースト、フルーツなど種類も豊富で楽しめます。 部屋も広く、機能的で長期滞在にも快適です。
Stayed 3 nights in Mar 2018

10/10 Excellent

Nui Phoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City centre

Nice hotel to stay in the centre of lombok town. It takes about 40mins to travel to the Jetty if you intend to go to the gili islands.

8/10 Good

MAKOTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントの対応が今一です。

10/10 Excellent

POH CHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than expected!

Definitely worth for money! Great breakfast with lots varieties, friendly and helpful staffs. We stayed in two connecting deluxe rooms, decent 4/5 star room size, comfortable bed and quite clean.
Stayed 1 night in Feb 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

PY, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in city centre. Affordable and pleasant.

Worth the money and time. The room is spacious and cosy.
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Tere, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moderno, limpio y funcional

Hemos estado solo dos dias, pero nos hubieramos quedado mas
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay. Lovely room, comfy bed & pillow, quite good buffet breakfast, friendly staff, and affordable/bargain price. Highly recommend. The new mall (Epicerium?) is just short distance away and so is Mattaram mall.
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

KAMAL BECK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Ibraheem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Ibraheem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017