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Aston Inn Mataram

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Photo gallery for Aston Inn Mataram

A modern hotel room with a large bed, a sofa, a desk, and a view of the cityscape. - Aston Inn Mataram (Mataram)
A modern hotel room with a large window, a sofa, a desk, a chair, and a bed. - Aston Inn Mataram (Mataram)
A modern hotel with a large outdoor swimming pool, wooden deck, and lounge area. - Aston Inn Mataram (Mataram)
A modern hotel with a prominent "ASTON" sign, a glass facade, and a well-lit entrance. - Aston Inn Mataram (Mataram)
A modern hotel lobby with a large reception desk, a seating area with red and grey sofas, and a stone wall on one side. - Aston Inn Mataram (Mataram)
Luxury
4.0 star property
8.4

Very good

Upscale hotel in a shopping district

Consider a stay at Aston Inn Mataram and take advantage of a garden, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

In-room safe, desk, WiFi (free), bed sheets

Superior Room

  • Sleeps 2

View all photos for Superior Room

A hotel room with a large bed, bedside tables, a desk with a fruit plate, and a wardrobe.

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room with Pool View

A hotel room with a bed, a desk with a plate of fruit, a TV, and a view of a pool and building.

Superior Room with Pool View

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Smart Deluxe Room

A modern hotel room with a large window, a sofa, a desk, a chair, and a bed.

Smart Deluxe Room

  • City view
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Aston Suite

A hotel room with a bed, a sofa, a coffee table, and a TV.

Aston Suite

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Superior Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Smart Pool Access Room

A hotel room with a bed, a TV, a desk with a coffee maker, and a minibar.

Smart Pool Access Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed

View all photos for Smart Deluxe Room

A modern hotel room with a large window, a sofa, a round table with a plant, a desk, and a bed.

Smart Deluxe Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Mataram, Aston Inn Mataram is in the city center. Lembar Port and Oceans 5 Dive are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mataram Mall and Lombok Epicentrum Mall. Visit our Mataram travel guide
Map
Jalan Panca Usaha No 1, Mataram, Lombok, 83126

What's nearby

  • A traditional Balinese temple complex with tiered stone structures and thatched-roof buildings.
    Pura Meru
    2 min drive - 1.5 miles
  • An ornate temple entrance with intricate carvings and a vibrant red and gold door.
    Mayura Park
    2 min drive - 1.5 miles
  • Mataram Mall
    1 min walk - 0.1 miles
  • Lombok Epicentrum Mall
    2 min drive - 1.2 miles
  • Islamic Center NTB
    2 min drive - 1.5 miles

Getting around

  • Lombok (LOP-Lombok Intl.)
    43 min drive

Restaurants

  • Hotel Lombok Garden Restaurant
    3 min walk
  • idoop hotel
    4 min walk
  • Begibung Truly Lombok's Cuisine
    3 min walk
  • Ayam Goreng Lombok Ijo
    1 min walk
  • Cafe Arimbi
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 300000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 9120207701614

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Aston Inn Mataram have a pool?

Yes, this property has an outdoor pool.

Is Aston Inn Mataram pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Aston Inn Mataram?

Check-in start time: 2 PM; Check-in end time: 2:30 PM.

What time is check-out at Aston Inn Mataram?

Check-out is at noon.

Does Aston Inn Mataram provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 300000 per vehicle applies.

Where is Aston Inn Mataram located?

Located in the heart of Mataram, this hotel is within 2 mi (3 km) of Mataram Mall, Pura Meru, and Mayura Park. Lombok Epicentrum Mall and Mataram Immigration Office are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aston Inn Mataram Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 54 out of 122 reviews
Rating 8 - Good. 46 out of 122 reviews
Rating 6 - Okay. 14 out of 122 reviews
Rating 4 - Poor. 4 out of 122 reviews
Rating 2 - Terrible. 4 out of 122 reviews

Reviews

Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall very clean and good hotel. would definitely stay there again. the gym could use more equipment though
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Muralidharan

Overall the stay was pleasant, with good hospitality and good ambience
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exactly what we needed for a good price. Our room was excellent and pretty clean. The hotel itself is very well-kept and clean. The lobby and restaurant area is very nice. Staff is helpful. The breakfast buffet was delicious with a lot of tasty options for everyone. We liked it so much we ended up extended our stay. If we come back to Mataram this is definitely where we will stay!
Verified review

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 5 nights. The receptionist who helped us checked in was very nice. Ahe also recommended to rent a motorcycle so we can explore anytime we wanted to go out. Without the motorbike, I dont think we would have seen Lombok's natural beauty and its villages. Our overall experience was unforgettable. Thank you!
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

AZIAN

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so polite and friendly and assisted us when we need.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Steven

Disliked: Staff & service
2nd night of stay there was a large 2000 plus crowd at ceremony directly next door to hotel. Management would have known this ceremony was happening. They made absolutely no attempt to assist their guests, with hearing protection or using rooms that may have been quieter. No management at hotel after hours.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Mei Ying

Liked: Staff & service, room comfort

Acceptable Stay

Room has ants crawling on the table from time to time. Accidentally had water patch on the side table and after house keeping, the water patch was still on the side table, so I think that goes to show how much the housekeeping does in each room. Wall was quite thin as I could hear next door room's television during bedtime.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super hotel met super personeel
Stayed 1 night in Oct 2025
Verified review

8/10 Good

TOMOE

Liked: Staff & service
部屋に入るととてもカビ臭く、おそらく電気を消すと換気扇も一緒に停止してしまうからだと思います。
Stayed 5 nights in May 2025
Verified review

6/10 Okay

Jimmy

Liked: Cleanliness, amenities
Het is een schoon hotel, de service is prima, maar vind de kamers wat gehorig. Ook bij het inchecken wou de medewerker mij meer dan het dubbele laten betalen voor de kamers, terwijl ik voor een veel lager bedrag had geboekt. Dit natuurlijk niet ok.
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Good for a short stay

For a short stay it's ok, the rate is quite cheap. Food taste was somehow strange. The aircon was not working, I called a 3pm, nobody was coming. Only after another call mechanic arrived a 9pm!!! to fix. When my husband arrives, security asked him to put on the mask, even many people inside walking and sittind without mask, even staff. So if you require a mask, which is actually not working against anythind, which is evidenced, same rules for everybody should be applicable. Interior alrady bit shabby.
Stayed 1 night in Oct 2020
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Beds type choices are hoax

I travel alone for business trip and always choose the queen bed as I stayed alone. But the staff gave me twin beds with excuse "The rooms are full and we only have twin beds left, even though you've reserved for queen bed, it's doesn't mean you will get it, as we served who comes first". What the function of "type of beds" as choices if you CAN'T actually choose it? Why??????????? I really am not happy with the service and the receptionist staff ain't friendly, they gave me basic answers, not even trying to understand my situation.
Stayed 2 nights in Sep 2020
Verified review

4/10 Poor

Akim-Isabelle-Tamara

Liked: Staff & service
Disliked: Cleanliness
HÔTEL ET STAF TRÈS BIEN L INCONVÉNIENT EST QUE L HÔTEL,ORGANISE AUSSI DES MARIAGES LE WEEK-END LES INVITÉS ARRIVENT DE TOUS LOMBOK À PARTIR DE 5 HEURES DU MATIN S INSTALLENT À LA PISCINE ILS NE RÉSPECTENT PAS LES CLIENTS ET IL EST IMPOSSIBLE DE DORMIR. ET LE STAF DE L HÔTEL,NE FAIT ABSOLUMENT RIEN POUR CADRÉR ÇA ! D AUTANT PLUS NOUS AVIONS LA SALLE DE CÉRÉMONIE,AU DESSUS DE LA CHAMBRE ! DANS LA JOURNÉE,NOUS AVONS VOULUS ALLER À LA PISCINE NOUS DÉTENDRE. MALHEUREUSEMENT LA PISCINE EST INTÉRDITE AUX BIKINIS. LES CLIENTES SE BAIGNENT EN MAJORITÉ EN BURKINIS. DOMMAGE CAR C EST UN BÉLLE HÔTEL,EST LE PÉRSONÉL EST TRÉS BIEN FORMÉ !
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Akim-Isabelle-Tamara

Liked: Staff & service, room comfort
Disliked: Cleanliness

TRÈS DÉÇUS

TRÈS BONNE ACCUEIL À L ARRIVÉE BÉLLE HÔTEL SÉJOUR EN COUPLE POUR LE WEEK-END IMPOSSIBLE DE DORMIR,CAR LE WEEK-END L HÔTEL ORGANISE DES MARIAGES LES INVITÉS ARRIVENT DE TOUS LOMBOK À PARTIR DE 5 HEURES DU MATINS S INSTALLENT À LA PISCINE AVEC LEURS GAMINS ET EMPÉCHEMENT LES CLIENTS DE DORMIR ET LE STAF DE L HÔTEL N INTÉRVIENT PAS BIKINI À LA PISCINE INTÉRDIT EN MAJORITÉ À LA PISCINE QUE DES FEMMES EN BURKINIS DE CE FAIT NOUS N AVONS PAS PUS PROFITER DE LA PISCINE ! DÉJEUNER GRANDIOSE,COMPARABLE ET PARFOIS SUPÉRIEUR À DES CHAÎNES D HÔTELS 5 ÉTOILES COMME LE HILTON,SHÉRATON ETC
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

SAMIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour inoubliable

Séjour agreable. Personnel très chaleureux, accueillant et très à l écoute. Chambre confortable et propre. Cuisine excellente Bon rapport qualité prix
Stayed 5 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and polite staff, clean room (the bathroom was always very clean) and a wonderful breakfast buffet! Not many tourists there and not many things like restaurants next to the hotel but we didn’t mind because there are always blue bird taxis waiting in front of the door (cheaper than in Bali). A market is very close to the hotel! Thank you for the good time :)
Stayed 7 nights in Aug 2019
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and really friendly, charming and courteous staff
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were delightful, the restaurant was awesome and the room was a pleasant surprise, especially for the low price. Immaculately clean and had everything we needed for an overnighter. Pool deck is large and well presented, with gym, on 3rd floor. I could not fault my stay.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, more than expected
Stayed 1 night in Jun 2019
Verified review

8/10 Good

AndrewC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel to stay in. Friendly staff and nice rooms and design. Air conditioning on 5th floor rooms very underpowered and yet to be replaced. Ensure you book a room on 6th or 7th floors with the updated bigger air con units. We were eventually moved up to 7th floor after being too uncomfortable on the 5th floor.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice & safe
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 널찍하니 아주 만족스러운 방이었습니다. 수영장 이용가능한 점도 아주 좋았습니다. 마타람 몰과 아주 가깝고 가는 길에 기념품가게들이 늘어서 있어서 간단히 쇼핑하기 좋습니다.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Ewwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice inn. Love to back again.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Ronally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Transit at Aston Inn Mataram

Menu pilihan dine in room kurang variasi. Sebaik nya di sediakan menu nusa tenggara barat
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Ngurah

Liked: Cleanliness, staff & service, room comfort

Explanation upon check in

There is no explanation about the hotel facility or the outlet when check in. I missed the discount on breakfast using BNI card. However the staffs are warm and helpful
Stayed 1 night in Nov 2018