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Aston Inn Mataram

4.0 star property
Hotel in Mataram with free valet parking and a fitness center

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Photo gallery for Aston Inn Mataram

Superior Room with Pool View | In-room safe, desk, free WiFi, bed sheets
Front of property - evening/night
Lobby
Aston Suite | In-room safe, desk, free WiFi, bed sheets
Deluxe Room | In-room safe, desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Parking included
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Aston Suite

Aston Suite | In-room safe, desk, free WiFi, bed sheets

Aston Suite

Highlights

Air conditioning
Refrigerator
LED TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

Highlights

Balcony
Air conditioning
Refrigerator
LED TV
Pillow menu
Private bathroom
Hair dryer
Shower/tub combination
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room with Pool View

Superior Room with Pool View | In-room safe, desk, free WiFi, bed sheets

Superior Room with Pool View

Highlights

Air conditioning
Refrigerator
LED TV
Pillow menu
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Refrigerator
LED TV
Pillow menu
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Aston Suite

  • Sleeps 2
  • 1 Double Bed

Superior Room with Pool View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Jalan Panca Usaha No 1, Mataram, Lombok, 83126

What's nearby

  • Mataram Mall - 1 min walk - 0.1 miles
  • Mayura Park - 2 min drive - 1.5 miles
  • Pura Meru - 2 min drive - 1.5 miles
  • Islamic Center NTB - 2 min drive - 1.5 miles
  • Lombok Epicentrum Mall - 3 min drive - 1.0 mile

Getting around

  • Lombok (LOP-Lombok Intl.) - 38 min drive

Restaurants

  • ‪Delicio Bakery & Cafe - ‬6 min walk
  • ‪Idoop Hotel - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Bubur Bandung Sari Rasa - ‬6 min walk
  • ‪Ayam Goreng Lombok Ijo - ‬1 min walk

About this property

Aston Inn Mataram

Upscale hotel in a shopping district
Consider a stay at Aston Inn Mataram and take advantage of a garden, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also find perks like:
  • An outdoor pool
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and meeting rooms
  • An elevator, concierge services, and a porter/bellhop
Room features
All 130 rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LED TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 300000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Aston Inn
Aston Mataram
Aston Inn Mataram Hotel
Aston Inn Mataram Mataram
Aston Inn Mataram Hotel Mataram

Frequently asked questions

Does Aston Inn Mataram have a pool?

Yes, this property has an outdoor pool.

Is Aston Inn Mataram pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aston Inn Mataram?

Self parking and valet parking are free at this property.

What time is check-in at Aston Inn Mataram?

Check-in start time: 2 PM; Check-in end time: 2:30 PM.

What time is check-out at Aston Inn Mataram?

Check-out is at noon.

Does Aston Inn Mataram provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 300000 per vehicle applies.

Where is Aston Inn Mataram located?

Located in the heart of Mataram, this hotel is within 2 mi (3 km) of Mataram Mall, Pura Meru, and Mayura Park. Lombok Epicentrum Mall and Mataram Immigration Office are also within 2 mi (3 km).

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Aston Inn Mataram Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 51 out of 114 reviews
Rating 8 - Good. 43 out of 114 reviews
Rating 6 - Okay. 14 out of 114 reviews
Rating 4 - Poor. 3 out of 114 reviews
Rating 2 - Terrible. 3 out of 114 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 5 nights. The receptionist who helped us checked in was very nice. Ahe also recommended to rent a motorcycle so we can explore anytime we wanted to go out. Without the motorbike, I dont think we would have seen Lombok's natural beauty and its villages. Our overall experience was unforgettable. Thank you!
Stayed 5 nights in May 2025

10/10 Excellent

Muralidharan

Overall the stay was pleasant, with good hospitality and good ambience
Stayed 3 nights in Sep 2023

10/10 Excellent

AZIAN

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so polite and friendly and assisted us when we need.
Stayed 1 night in Jul 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exactly what we needed for a good price. Our room was excellent and pretty clean. The hotel itself is very well-kept and clean. The lobby and restaurant area is very nice. Staff is helpful. The breakfast buffet was delicious with a lot of tasty options for everyone. We liked it so much we ended up extended our stay. If we come back to Mataram this is definitely where we will stay!

8/10 Good

Mei Ying

Liked: Staff & service, room comfort

Acceptable Stay

Room has ants crawling on the table from time to time. Accidentally had water patch on the side table and after house keeping, the water patch was still on the side table, so I think that goes to show how much the housekeeping does in each room. Wall was quite thin as I could hear next door room's television during bedtime.
Stayed 4 nights in Aug 2023

10/10 Excellent

Chérifa

Stayed 1 night in Aug 2024

10/10 Excellent

Ibrahim

Stayed 6 nights in May 2024

4/10 Poor

Egil

Stayed 7 nights in Feb 2024

6/10 Okay

Jimmy

Liked: Cleanliness, amenities
Het is een schoon hotel, de service is prima, maar vind de kamers wat gehorig. Ook bij het inchecken wou de medewerker mij meer dan het dubbele laten betalen voor de kamers, terwijl ik voor een veel lager bedrag had geboekt. Dit natuurlijk niet ok.
Stayed 4 nights in Aug 2023

8/10 Good

Arru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Good for a short stay

For a short stay it's ok, the rate is quite cheap. Food taste was somehow strange. The aircon was not working, I called a 3pm, nobody was coming. Only after another call mechanic arrived a 9pm!!! to fix. When my husband arrives, security asked him to put on the mask, even many people inside walking and sittind without mask, even staff. So if you require a mask, which is actually not working against anythind, which is evidenced, same rules for everybody should be applicable. Interior alrady bit shabby.
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Beds type choices are hoax

I travel alone for business trip and always choose the queen bed as I stayed alone. But the staff gave me twin beds with excuse "The rooms are full and we only have twin beds left, even though you've reserved for queen bed, it's doesn't mean you will get it, as we served who comes first". What the function of "type of beds" as choices if you CAN'T actually choose it? Why??????????? I really am not happy with the service and the receptionist staff ain't friendly, they gave me basic answers, not even trying to understand my situation.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 22 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

4/10 Poor

Akim-Isabelle-Tamara

Liked: Staff & service
Disliked: Cleanliness
HÔTEL ET STAF TRÈS BIEN L INCONVÉNIENT EST QUE L HÔTEL,ORGANISE AUSSI DES MARIAGES LE WEEK-END LES INVITÉS ARRIVENT DE TOUS LOMBOK À PARTIR DE 5 HEURES DU MATIN S INSTALLENT À LA PISCINE ILS NE RÉSPECTENT PAS LES CLIENTS ET IL EST IMPOSSIBLE DE DORMIR. ET LE STAF DE L HÔTEL,NE FAIT ABSOLUMENT RIEN POUR CADRÉR ÇA ! D AUTANT PLUS NOUS AVIONS LA SALLE DE CÉRÉMONIE,AU DESSUS DE LA CHAMBRE ! DANS LA JOURNÉE,NOUS AVONS VOULUS ALLER À LA PISCINE NOUS DÉTENDRE. MALHEUREUSEMENT LA PISCINE EST INTÉRDITE AUX BIKINIS. LES CLIENTES SE BAIGNENT EN MAJORITÉ EN BURKINIS. DOMMAGE CAR C EST UN BÉLLE HÔTEL,EST LE PÉRSONÉL EST TRÉS BIEN FORMÉ !
Stayed 1 night in Feb 2020

2/10 Terrible

Akim-Isabelle-Tamara

Liked: Staff & service, room comfort
Disliked: Cleanliness

TRÈS DÉÇUS

TRÈS BONNE ACCUEIL À L ARRIVÉE BÉLLE HÔTEL SÉJOUR EN COUPLE POUR LE WEEK-END IMPOSSIBLE DE DORMIR,CAR LE WEEK-END L HÔTEL ORGANISE DES MARIAGES LES INVITÉS ARRIVENT DE TOUS LOMBOK À PARTIR DE 5 HEURES DU MATINS S INSTALLENT À LA PISCINE AVEC LEURS GAMINS ET EMPÉCHEMENT LES CLIENTS DE DORMIR ET LE STAF DE L HÔTEL N INTÉRVIENT PAS BIKINI À LA PISCINE INTÉRDIT EN MAJORITÉ À LA PISCINE QUE DES FEMMES EN BURKINIS DE CE FAIT NOUS N AVONS PAS PUS PROFITER DE LA PISCINE ! DÉJEUNER GRANDIOSE,COMPARABLE ET PARFOIS SUPÉRIEUR À DES CHAÎNES D HÔTELS 5 ÉTOILES COMME LE HILTON,SHÉRATON ETC
Stayed 1 night in Jan 2020

10/10 Excellent

SAMIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour inoubliable

Séjour agreable. Personnel très chaleureux, accueillant et très à l écoute. Chambre confortable et propre. Cuisine excellente Bon rapport qualité prix
Stayed 5 nights in Jan 2020

8/10 Good

Arru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Satoru

Liked: Cleanliness
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and polite staff, clean room (the bathroom was always very clean) and a wonderful breakfast buffet! Not many tourists there and not many things like restaurants next to the hotel but we didn’t mind because there are always blue bird taxis waiting in front of the door (cheaper than in Bali). A market is very close to the hotel! Thank you for the good time :)
Stayed 7 nights in Aug 2019

10/10 Excellent

Colin, Perth Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and really friendly, charming and courteous staff
Stayed 4 nights in Jul 2019