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Hotel Sercotel Portales

3.0 star property
Hotel in Logroño with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Sercotel Portales

Minibar, in-room safe, desk, iron/ironing board
Hallway
Lobby
Exterior
Lobby
Hotel Sercotel Portales, in Logroño City Centre, offers a peaceful escape with massages, spa services, and free in-room WiFi. Guests enjoy practical amenities like laundry services and coffee/tea in the lobby.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Parking available
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, iron/ironing board

Classic Room

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Classic)

Minibar, in-room safe, desk, iron/ironing board

Family Room (Classic)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
Minibar
Cable channels
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (Boutique)

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room (Boutique)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Minibar
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Portales, 85, Logroño, La Rioja, 26001

What's nearby

  • Calle del Laurel - 2 min walk - 0.1 miles
  • Concatedral Santa Maria de La Redonda - 5 min walk - 0.3 miles
  • San Bartolome Church - 8 min walk - 0.5 miles
  • Sala de Exposiciones Ibercaja - 8 min walk - 0.5 miles
  • Bodegas Franco Espanolas - 10 min walk - 0.5 miles

Getting around

  • Logroño Railway Station (LGV) - 20 min walk
  • Logrono (RJL-Agoncillo) - 21 min drive

Restaurants

  • ‪Odeon Café - ‬2 min walk
  • ‪La Tertulia - ‬1 min walk
  • ‪100 Montaditos - ‬1 min walk
  • ‪Goiko Grill - ‬1 min walk
  • ‪Clandestino - ‬1 min walk

About this property

Hotel Sercotel Portales

Hotel located in Logroño City Centre
A library, dry cleaning/laundry services, and car rentals on site are just a few of the amenities provided at Hotel Sercotel Portales. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and laundry services
  • Tour/ticket assistance, coffee/tea in the lobby, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Sercotel Portales have perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

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  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
9.6 out of 10, Exceptional, 629 reviews
Sercotel Calle Mayor

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13.50 for adults and EUR 13.50 for children
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 33.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 for adults and EUR 13.50 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 33.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Sercotel Portales
Hotel Sercotel Portales Logrono
Sercotel Portales
Sercotel Portales Logrono
Portales Hotel Logroño
Hotel Sercotel Portales Logroño
Sercotel Portales Logroño
Sercotel Portales
Hotel Hotel Sercotel Portales Logroño
Logroño Hotel Sercotel Portales Hotel
Hotel Hotel Sercotel Portales
Sercotel Portales Logrono
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño

Frequently asked questions

Is Hotel Sercotel Portales pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Sercotel Portales?

Self parking is available for EUR 15 per day.

What time is check-in at Hotel Sercotel Portales?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sercotel Portales?

Check-out is at noon.

Where is Hotel Sercotel Portales located?

Located in Logroño City Centre, this hotel is steps from Museo de la Rioja and Calle del Laurel. Church of Santiago el Real and Concatedral Santa Maria de La Redonda are also within 5 minutes. Logroño Railway Station (LGV) is 20 minutes by foot and Logroño Station is 20 minutes.

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Hotel Sercotel Portales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 265 out of 429 reviews
Rating 8 - Good. 134 out of 429 reviews
Rating 6 - Okay. 21 out of 429 reviews
Rating 4 - Poor. 7 out of 429 reviews
Rating 2 - Terrible. 2 out of 429 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Good location along the Camino. There’s a Taco Bell nearby, huge plus.
Stayed 1 night in Aug 2025

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and you can’t ask for a better location!!
Stayed 1 night in Jul 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location.

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Mmm
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stopover enroute to ferry ports.

A good hotel well-situated for the city centre and the fantastic tapas bars Logrono is known for.
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
In the centre of Logrono yet lovely and quiet and dog friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Liked: Amenities
Sercotel hotels won’t disappoint you. Location and attractions are walkable. Comfortable room . Highly recommended
Stayed 4 nights in Mar 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent; location (in city center)and staff super friendly. Our room was spacious and super clean. Overall great stay!
Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay while on Camino

We liked the location of the hotel-easy walking to restaurants and sights. I liked having a fan in the room. The bed was comfortable.
Stayed 1 night in Oct 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great, but no duvet or blanket

It’s a lovely hotel close to great restaurants and also the path out of the city for the Camino. There was only a sheet on the bed and no duvet or blanket. I froze. I had to use a spare pillow to try and warm one side of me.
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Convenient location and helpful staff but the standard double room seemed very cramped. Bathroom was good sized though. Television had a very limited amount of only Spanish language programs. Parking garage best suited for very small cars. We were lucky that the space next to ours was not used.
Stayed 2 nights in Jun 2023

10/10 Excellent

João Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist in einer Top Lage mit direkten Zugang zum Zentrum und dennoch ruhig. Wir hatten einen schönen Aufenthalt und hatten ein tolles Frühstück!
Stayed 1 night in Aug 2025

10/10 Excellent

ghayth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto excepto aparcamiento, el garaje estaba completo y tuvimos que dar mil vueltas antes de aparcar... por 24€. Recomiendo reservar el parking de immediato en el hotel
Stayed 1 night in Aug 2025

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, amenities
Buen Hotel , muy buen desayuno , muy buena ubicación y personal excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, Great hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern but great location near old town

Great location on edge of pedestrian rambla casco viejo
Easy walk from hotel right into center city pedestrian friendly rambla
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitación limpia, correcta.

Recepción: Noemi excelente atención muy profesional. Habitación: no tiene soporte para abrir maleta, excelente iluminación, cama muy cómoda y limpia. Baño: limpio, amplio, tiene espejo de aumento y secador.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens. Sind als Familie 1 Nacht dort geblieben. Mega zentral, alles trotzdem super ruhig im Zimmer. Der Frühstücksbereich war nur etwas klein, als wir runter kamen gab es keinen freien Tisch und mussten dann erstmal wieder ins Zimmer. Das war bisschen ärgerlich aber hat sich nach 20 min dann auch erledigt gehabt. Alles in allem, Empfehlung
Stayed 1 night in Jun 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was modern, clean, and centrally located to easily walk to the many nearby cafe’s, bars, and restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toujours aussi bien. Meriterait sa 4è etoile
Stayed 1 night in Jun 2025

10/10 Excellent

antonio

Liked: Cleanliness, amenities, property conditions & facilities
ubicacion
Stayed 1 night in May 2025

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 4 nights in May 2025

10/10 Excellent

Nery Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción precio y calidad
Stayed 2 nights in Apr 2025

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