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Hotel Sercotel Portales

3.0 star property
Hotel in Logroño with a 24-hour front desk

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Photo gallery for Hotel Sercotel Portales

Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board
Lobby
Lobby
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bidet
Private bathroom
Minibar
Cable channels
In-room safe
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Boutique)

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room (Boutique)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
Minibar
Cable channels
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Classic)

Minibar, in-room safe, desk, iron/ironing board

Family Room (Classic)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bidet
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bidet
Private bathroom
Minibar
Cable channels
In-room safe
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, iron/ironing board

Classic Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bidet
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Portales, 85, Logroño, La Rioja, 26001

What's nearby

  • Calle del Laurel - 2 min walk - 0.1 miles
  • Concatedral Santa Maria de La Redonda - 5 min walk - 0.3 miles
  • Sala de Exposiciones Ibercaja - 8 min walk - 0.5 miles
  • Bodegas Franco Espanolas - 10 min walk - 0.5 miles
  • Riojaforum Conference Center - 5 min drive - 1.5 miles

Getting around

  • Logroño Railway Station (LGV) - 20 min walk
  • Logrono (RJL-Agoncillo) - 21 min drive

Restaurants

  • ‪Odeon Café - ‬2 min walk
  • ‪Letras de Laurel - ‬3 min walk
  • ‪Blanco y Negro - ‬3 min walk
  • ‪Bar Soriano - ‬2 min walk
  • ‪Clandestino - ‬1 min walk

About this property

Hotel Sercotel Portales

Hotel located in Logroño City Centre
A library, dry cleaning/laundry services, and car rentals on site are just a few of the amenities provided at Hotel Sercotel Portales. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, free newspapers, and multilingual staff
  • An elevator, a 24-hour front desk, and laundry services
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Sercotel Portales have perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13.50 for adults and EUR 13.50 for children
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 33.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 for adults and EUR 13.50 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 33.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Sercotel Portales
Hotel Sercotel Portales Logrono
Sercotel Portales
Sercotel Portales Logrono
Portales Hotel Logroño
Hotel Sercotel Portales Logroño
Sercotel Portales Logroño
Sercotel Portales
Hotel Hotel Sercotel Portales Logroño
Logroño Hotel Sercotel Portales Hotel
Hotel Hotel Sercotel Portales
Sercotel Portales Logrono
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño

Frequently asked questions

Is Hotel Sercotel Portales pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Sercotel Portales?

Self parking is available for EUR 15 per day.

What time is check-in at Hotel Sercotel Portales?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sercotel Portales?

Check-out is at noon.

Where is Hotel Sercotel Portales located?

Located in Logroño City Centre, this hotel is steps from Museo de la Rioja and Calle del Laurel. Church of Santiago el Real and Concatedral Santa Maria de La Redonda are also within 5 minutes. Logroño Railway Station (LGV) is 20 minutes by foot and Logroño Station is 20 minutes.

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Hotel Sercotel Portales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 246 out of 403 reviews
Rating 8 - Good. 127 out of 403 reviews
Rating 6 - Okay. 21 out of 403 reviews
Rating 4 - Poor. 7 out of 403 reviews
Rating 2 - Terrible. 2 out of 403 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

It was wonderful
Stayed 4 nights in May 2025

10/10

Very convenient location.

10/10

Sercotel hotels won’t disappoint you. Location and attractions are walkable. Comfortable room . Highly recommended
Stayed 4 nights in Mar 2025

8/10

We enjoyed our stay.
Stayed 1 night in Jul 2024

10/10

A good hotel well-situated for the city centre and the fantastic tapas bars Logrono is known for.
Stayed 1 night in Nov 2024

10/10

In the centre of Logrono yet lovely and quiet and dog friendly
Stayed 1 night in Jul 2024

10/10

Great value hotel in a perfect location, very helpful staff and nicely clean
Stayed 3 nights in Apr 2024

10/10

Hotel was very clean & tidy with friendly staff. Room had small welcome extras like toothbrushes & toothpaste and it’s ideally situated for the pinchos streets of the city. It’s also close to the old historic city wall. I recommend this hotel and I will be returning to the wonderful city and this hotel.
Stayed 2 nights in Jul 2024

10/10

Great stay at a modern, clean, conveniently located hotel with a great staff. Would definitely stay again.
Stayed 2 nights in Oct 2023

10/10

This hotel was excellent; location (in city center)and staff super friendly. Our room was spacious and super clean. Overall great stay!
Stayed 2 nights in Sep 2023

8/10

Great location. Lively area
Stayed 1 night in Sep 2023

8/10

Staff was very friendly and the location was excellent. The only issue is that the guests upstairs were quite loud (walking, rolling suitcases??) and it was very intrusive. I never heard other guests on our floor but there must be little insulation between floors.
Stayed 2 nights in Oct 2024

10/10

We liked the location of the hotel-easy walking to restaurants and sights. I liked having a fan in the room. The bed was comfortable.
Stayed 1 night in Oct 2023

10/10

Great location. Helpful and friendly staff. The room and lobby was clean. I would recommend to stay here if visiting Logrono.
Stayed 1 night in Sep 2022

10/10

Nice hotel on edge of central Logroño. Parking is a problem in the area but we made it work!
Stayed 3 nights in Sep 2022

10/10

Great location in the Old Town. Small hotel with helpful staff close to shops snd lively weekend night life. Logoños was an unexpected treat. Good pinchos all around.

10/10

Great location. Nice staff. Clean rooms. Need to update their instructions on how to arrive by care. A mañ with arrow would be nice as well as a description on semi-pedestrian street used to get to the hotel. Overall we enjoyed our stay and would stay here again in the future.
Stayed 1 night in Jun 2024

10/10

Fantastic location in Logrono, walking distance to many cafes, restaurants, sites and shops. Front desk staff were incredibly helpful and even made telephone calls on our behalf to arrange cabs from / to the hotel after identifying a cab company in a different city (Calahorra) for us because we do not speak Spanish. Pointed us to Info to help us plan tours. (Vineyard & Winery Tour with Inma was amazing!!) Rooms were clean, comfortable and spacious. Nice view from the window. Breakfast was good. 4 night stay. Would stay again! Highly recommend!
Stayed 4 nights in Jul 2024

8/10

It’s a lovely hotel close to great restaurants and also the path out of the city for the Camino. There was only a sheet on the bed and no duvet or blanket. I froze. I had to use a spare pillow to try and warm one side of me.
Stayed 1 night in Sep 2024

10/10

Hotel was in nice are? But the only thing I didn’t like was that the Air conditioner at night didn’t work because they have the the thermostat outside so the only thing that was working at night was the central fan that was what the front lady told me, and during the day when you leave the room and remove the room card key it would turn the power off so the AC will turn off, what I did was that I put a old plastic card so it won’t turn off.
Stayed 4 nights in Sep 2023

8/10

Not the same standard as the Sercotel we stopped at in Vitoria-Gatiez. A bit tired. Little things like the shower head wouldn't stay in place. The sink plug didn't hold water. But hotel ideally situated for the Old Town right at the top of the main way through. A bit difficult tto find. Follow the yellow hotel signs even if they seem to be taking you into pedestrian areas.
Stayed 1 night in Jun 2024

8/10

Convenient location and helpful staff but the standard double room seemed very cramped. Bathroom was good sized though. Television had a very limited amount of only Spanish language programs. Parking garage best suited for very small cars. We were lucky that the space next to ours was not used.
Stayed 2 nights in Jun 2023

10/10

This hotel, located on the western fringe of central Logrono, was a great place to stay for the three nights we took in the San Mateo wine harvest festival. Calle Portales is a narrow thoroughfare that dives straight into the heart of Logrono. A short zig-zag from the hotel and one is in the middle of a vibrant tapas and bar scene which we enjoyed immensely. Our room was very clean though smaller than our perception when looking at room photos online. With our four bags, and little room storage, it was very tight. I wish hotels would post room measurements. Front desk staff was friendly and helpful. The breakfast buffet we found to be average. Overall, I would recommend this hotel for those folks who travel light and want clean digs near the action!
Stayed 3 nights in Sep 2023

8/10

Great location and price. It's very close to a busy tapas bar area. The room was clean but the walls are thin allowing a lot of noise to come through. The springs on the doors are a little too strong, causing them to slam every time. Also, the elevator wasn't working when we checked in. It was after midnight and probably because the staff at the front desk was inexperienced, but when we requested a missing bath towel, the night desk worker initially told us that we wouldn't be able to get another towel until the next day. Nonetheless, she eventually brought a towel 30 minutes later. Probably the hotel could have a better system in place for situations like this after hours. The price was very low, so I would still think this is a good deal.
Stayed 2 nights in Oct 2022

10/10

ubicacion
Stayed 1 night in May 2025