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Lockport Hotel

2.5 star property
Suburban hotel with free breakfast and a fitness center

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Photo gallery for Lockport Hotel

Free daily buffet breakfast
Reception
Relax by the pool surrounded by a spacious deck and comfortable lounge seating.
Two single beds with white linens and wooden headboards, a desk, and a large window with white curtains.
Welcome to The Lockport Hotel, situated amidst lush greenery and a scenic backdrop.

Popular amenities

  • Gym
  • Breakfast included
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
Hair dryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(18 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
515 S Transit Street, Lockport, NY, 14094

What's nearby

  • Erie Canal Discovery Center - 2 min drive - 1.4 miles
  • Lockport Caves - 2 min drive - 1.6 miles
  • Lockport Locks and Erie Canal Tours - 3 min drive - 2.0 miles
  • Kenan Center - 3 min drive - 0.9 miles
  • Lockport Country Club - 5 min drive - 3.4 miles

Getting around

  • Buffalo-Depew Station - 28 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 37 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Wendy's - ‬8 min walk

About this property

Lockport Hotel

Hotel remodeled in 2025 and located near Kenan Center
Located close to Lockport Caves and Erie Canal Discovery Center, Lockport Hotel provides a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-out, express check-in, and ATM/banking services
  • A front-desk safe, an elevator, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 95 rooms boast comforts such as air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • 34-inch flat-screen TVs with cable channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Portable bathtub seat
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - June 2025
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 10 2025 to July 18 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from May 14 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 75.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

Property is also known as

Holiday Inn Lockport Hotel Lockport
Lockport Holiday Inn
Holiday Inn Lockport Hotel
Lockport Hotel Hotel
Lockport Hotel Lockport
Lockport Hotel Hotel Lockport
Best Western Plus Lockport Hotel

Frequently asked questions

Is Lockport Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 125 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Lockport Hotel?

Self parking is free at this property.

What time is check-in at Lockport Hotel?

Check-in begins at 3 PM.

What time is check-out at Lockport Hotel?

Check-out is at 11:00 AM.

Where is Lockport Hotel located?

Located in the heart of Lockport, this hotel is within 2 mi (3 km) of Kenan Center, Erie Canal Discovery Center, and Lockport Caves. Lockport Locks and Erie Canal Tours and Lockport Country Club are also within 6 mi (10 km).

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Lockport Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 82 out of 232 reviews
Rating 8 - Good. 54 out of 232 reviews
Rating 6 - Okay. 28 out of 232 reviews
Rating 4 - Poor. 33 out of 232 reviews
Rating 2 - Terrible. 35 out of 232 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Riddhi

Liked: Amenities
Nice room, easy check in check out. Overall satisfied with this stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Sunaada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is good!
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is being renovated and would be better when finished. Its a nice place to stay the staff is friendly and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
very nice staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Jayne

Liked: Cleanliness, property conditions & facilities
Good place
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about our stay even with renovations in progress. Thoroughly enjoyed all 4 associates we experienced at the front desk. We are booked again tomorrow as we return back to Lockport before flying home!
Stayed 3 nights in Jun 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. It was in the middle of a remodel so pool was unavailable. Everything else was great
Stayed 1 night in Jul 2025

2/10 Terrible

taniya

Disliked: Cleanliness, amenities, property conditions & facilities
Awful and terrible place. Do yourself favor don’t book.
Stayed 3 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Worked nicely
Stayed 1 night in Jun 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great, the room was fantastic, the breakfast not so much ☹️
Stayed 1 night in Jun 2025

10/10 Excellent

Nixalee

Liked: Cleanliness, amenities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

4/10 Poor

Vamshi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air conditioning not working and small restrooms
Stayed 1 night in Jul 2025

2/10 Terrible

Cory

Disliked: Property conditions & facilities
The pool was closed. Property under construction. Construction wasn’t listed or known prior to arrival. Checked out immediately and booked a different hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

aravind

Disliked: Staff & service, amenities, property conditions & facilities
Horrible experience. The hotel management cancelled my stay during last minute as they are overbooked despite having reservation.
Stayed 1 night in Jul 2025

2/10 Terrible

Diana

Disliked: Cleanliness, amenities, property conditions & facilities
Pool was closed, building was under construction. Breakfast was cold and disgusting service was terrible… definitely not worth my money !
Stayed 1 night in Jun 2025

2/10 Terrible

Roman

Disliked: Cleanliness, amenities
late check in, room not cleaned, bed not changed after previous guest, hair in bathroom on floor
Stayed 1 night in Jul 2025

2/10 Terrible

pat

Liked: Staff & service
Disliked: Amenities
It was dirty. There wasa half inch of dust on theair conditioners door. Will not stay there again.
Stayed 1 night in Jun 2025

2/10 Terrible

Matin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for two nights,they gave us the very far room although we had a little baby with us. They never serviced our room. They had a free breakfast with the booking but when we were there for breakfast we got nothing to eat. Our room toilet was flooded when we entered our room. They don't have microwave, iron and short of pillows. It is the worst hotel I have ever booked in my life. I would suggest book little expensive hotel but not this hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel recently changed to a Hilton property so the upgrades were still on going. I read that the cost was over 1 million, but I saw nothing even remotely close to that.
Stayed 5 nights in May 2025

4/10 Poor

Dawn

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This hotel is under construction and is not makin it known when booking. The pool is not opened and is not telling until you check in. The breakfast set was not good. Lastly the hotel is not called Lockport it’s called sparks by Hilton. Just asking that hotels be upfront on what is happening at hotels
Stayed 1 night in Jun 2025

2/10 Terrible

Sujo

Disliked: Staff & service
The hotel was undergoing re-branding during my stay, so there was dust and construction materials even in the reception area — which I understand to some extent. However, what was truly disappointing was the so-called "free breakfast." There was no bread, milk, cereal, or even coffee. All they provided were some muffins and apples. The coffee maker they had set up was overflowing and not working. This is far below the basic expectations for any hotel offering complimentary breakfast.
Stayed 2 nights in Jul 2025

2/10 Terrible

Angie

Disliked: Cleanliness, amenities, property conditions & facilities
Place is a disaster. It is being remodeled. Every thing is torn apart. Pool closed. No breakfast. Dirty. Unsafe.
Stayed 2 nights in Jun 2025

4/10 Poor

Laurence

Disliked: Cleanliness, amenities, property conditions & facilities
I booked a hotel with a pool and breakfast included but when I arrived it was not what was in the publication, the pool was closed for remodeling and breakfast was from 7am to 10 am but when I went at 8:15 am there was nothing to have for breakfast and when I went to reception they informed me that after the portion served is consumed do not fill breakfast, The bathtub was blocked and the water was stagnant and when I flushed the toilet it had leaks, I had nowhere to put the garbage and there is no socket for your cell phone at least near the bed.
Stayed 1 night in Jun 2025

4/10 Poor

Jacob

Disliked: Cleanliness, amenities, property conditions & facilities
They are mid renovation so the property is very dusty and obviously being remodeled. There’s equipment everywhere and my “newly renovated” room was filthy and lacking accommodations.
Stayed 1 night in Apr 2025