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Lockport Hotel

2.5 star property
Suburban hotel with free breakfast and a fitness center

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Photo gallery for Lockport Hotel

Standard Room, 2 Queen Beds | Blackout drapes, soundproofing, iron/ironing board
Pool
Free daily buffet breakfast
Reception
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

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Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
515 S Transit Street, Lockport, NY, 14094

What's nearby

  • Erie Canal Discovery Center - 2 min drive - 1.4 miles
  • Lockport Caves - 2 min drive - 1.6 miles
  • Lockport Locks and Erie Canal Tours - 3 min drive - 2.0 miles
  • Kenan Center - 3 min drive - 0.9 miles
  • Lockport Country Club - 5 min drive - 3.4 miles

Getting around

  • Buffalo-Depew Station - 28 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 37 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Wendy's - ‬8 min walk

About this property

Lockport Hotel

Hotel remodeled in 2025 and located near Kenan Center
Located close to Lockport Caves and Erie Canal Discovery Center, Lockport Hotel provides a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-out, express check-in, and laundry services
  • A water dispenser, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 95 rooms boast comforts such as air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 34-inch flat-screen TVs with cable channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - June 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 10 2025 to May 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from May 14 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

Property is also known as

Holiday Inn Lockport Hotel Lockport
Lockport Holiday Inn
Holiday Inn Lockport Hotel
Lockport Hotel Hotel
Lockport Hotel Lockport
Lockport Hotel Hotel Lockport
Best Western Plus Lockport Hotel

Frequently asked questions

Is Lockport Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Lockport Hotel?

Self parking is free at this property.

What time is check-in at Lockport Hotel?

Check-in begins at 3 PM.

What time is check-out at Lockport Hotel?

Check-out is at 11:00 AM.

Where is Lockport Hotel located?

Located in the heart of Lockport, this hotel is within 2 mi (3 km) of Kenan Center, Erie Canal Discovery Center, and Lockport Caves. Lockport Locks and Erie Canal Tours and Lockport Country Club are also within 6 mi (10 km).

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Lockport Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 59 out of 185 reviews
Rating 8 - Good. 46 out of 185 reviews
Rating 6 - Okay. 26 out of 185 reviews
Rating 4 - Poor. 30 out of 185 reviews
Rating 2 - Terrible. 24 out of 185 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Property was totally misrepresented online . Building is under construction . Room ok , except no working phone and poor security, broken door on the side entrance.
Stayed 2 nights in May 2025

4/10 Poor

Jacob

Disliked: Cleanliness, amenities, property conditions & facilities
They are mid renovation so the property is very dusty and obviously being remodeled. There’s equipment everywhere and my “newly renovated” room was filthy and lacking accommodations.
Stayed 1 night in Apr 2025

4/10 Poor

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
The proprty is in the middle of changing to a hilton spark. The lobby is a mess. Debris on the carpets both upon arrival and departure. Our towels had stains the floors although new had scunge on them. But when rubbed didnt come off.. no garbage can in the room. The walls are way too thin. Could hear the guy next door zipping and unzipping his luggage at 5 a.m. my husband also could hear him brushing his teeth and gagging on his toothbrush. I don't understand why we even had to be next to him.Since there is virtually no one else staying there. The staff was extremely friendly however.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is under renovations- but they don’t mention that. The construction materials are in the hallways. The place is dusty, disorganized and unfinished. The room had no heat. It was freezing. Avoid this place!
Stayed 1 night in Mar 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Mar 2024

8/10 Good

Denise

Management very helpful and hospitable. Perfect for our weekend getaway.
Stayed 2 nights in Sep 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service
Solid place to stop for the night
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
nice place everything was good all was clean
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Easy to find after a long travel day. Staff very welcoming and friendly. Room spacious and very clean.
Stayed 1 night in Oct 2024

8/10 Good

nisha

Liked: Cleanliness, staff & service, property conditions & facilities
Good property to stay and the staff is so nice and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the staff . Always there to help and make your stay like you were at home . Thank you all. For making my family and I a wonderful stay at your beautiful hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Aastha

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoy the stay, everything was perfect.
Stayed 1 night in Apr 2024

8/10 Good

Naveen Chandra

Liked: Cleanliness, staff & service, room comfort
Excellent employees , provided nice service. It is good for weekend stay with family.
Stayed 1 night in Aug 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
This hotel was very quiet and in a great neighborhood with lots of food and shopping nearby. We were pleased with our room and breakfast was nice. Would stay again!
Stayed 1 night in Jun 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Their breakfast ended 45 min early, which disappointed me. The front desk staff was friendly and overall a good value for the money.
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Just 1/2 hour from Niagara Falls
Stayed 1 night in Jun 2024

10/10 Excellent

Lyle

The hotel is remodeling but is clean. The bed was soft and the room was big. Employees were friendly and helpful
Stayed 2 nights in Sep 2024

8/10 Good

Randall

Was good
Stayed 1 night in Sep 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees work hard all of time and people very friendly
Stayed 2 nights in Aug 2024

8/10 Good

Harish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, Near By naigara - 30 minutes ride Friendly 24 hous available staff. Clean, Good washrooms, clean comfy roomms, good A?C value for money Good breakfast options.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
We came during the hotel’s renovation which was not mentioned when we booked our stay. The construction materials are all over the hallway. Our room is all the way at the end. There was no cart to use for our things and luggage. The parking lot at the back, close to our room hasn’t been plowed and the curb is so icy which make it not safe to walk on. And nobody really plowed the snow during our stay until we left on Monday morning. We were there since Friday night. We didn’t get any discount for all the inconveniences.
Stayed 3 nights in Feb 2025

8/10 Good

Elie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were doing some work in the main entrance, but the staff were very friendly and welcoming. Rooms are very clean Overall experience was great Not too close to shopping
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect . Room Was clean , hotel was clean and service was amazing . Front desk was helpful and friendly
Stayed 1 night in May 2024

8/10 Good

Araceli

Liked: Amenities
Is not bad
Stayed 3 nights in Nov 2024

8/10 Good

Thangaraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a quiet convenient location
Stayed 1 night in Jun 2024