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Sure Hotel by Best Western Lockerbie

3.0 star property
Hotel in Lockerbie with a fitness center and a restaurant

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Photo gallery for Sure Hotel by Best Western Lockerbie

Exterior
Superior Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Reception
Lunch and dinner served, British cuisine
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Desk
Wardrobe or closet
Daily housekeeping
  • 20.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Desk
Wardrobe or closet
Daily housekeeping
  • 12.0 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, View

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking, View

Highlights

Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Desk
Wardrobe or closet
Daily housekeeping
  • 16.0 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed - twin
Private bathroom
Coffee/tea maker
Electric kettle
Desk
  • 24.0 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Desk
Wardrobe or closet
Daily housekeeping
  • 16.0 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Kings Arms Hotel

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 73 reviews
The Kings Arms Hotel

About the neighborhood

Map
Old Annan Road, Lockerbie, Scotland, DG11 2RB

What's nearby

  • Lockerbie Ice Rink - 2 min drive - 1.7 miles
  • Dryfesdale Lodge Visitor Centre - 2 min drive - 1.5 miles
  • Dino Park - 10 min drive - 8.5 miles
  • Dalscone Farm Fun - 20 min drive - 16.1 miles
  • Caerlaverock Castle - 24 min drive - 20.3 miles

Getting around

  • Lockerbie Station - 4 min drive
  • Glasgow International Airport (GLA) - 90 min drive

Restaurants

  • ‪Cafe 91 - ‬19 min walk
  • ‪Just Be - ‬2 min drive
  • ‪Black Bull - ‬2 min drive
  • ‪The 'fechan Diner - ‬5 min drive
  • ‪Royal Bar - ‬2 min drive

About this property

Sure Hotel by Best Western Lockerbie

Property highlights
At Sure Hotel by Best Western Lockerbie, you can look forward to a terrace, a garden, and a playground. The on-site restaurant offers lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with an arcade/game room and a bar.
Additional perks include:
  • Free self parking
  • Full breakfast (surcharge), an elevator, and luggage storage
  • 1 meeting room and a banquet hall
Room features
All guestrooms at Sure Hotel by Best Western Lockerbie have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Queens Hotel Lockerbie
Queens Lockerbie
Sure Hotel Best Western Lockerbie
Sure Best Western Lockerbie
Sure By Lockerbie Lockerbie
Sure Hotel by Best Western Lockerbie Hotel
Sure Hotel by Best Western Lockerbie Lockerbie
Sure Hotel by Best Western Lockerbie Hotel Lockerbie

Frequently asked questions

Is Sure Hotel by Best Western Lockerbie pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sure Hotel by Best Western Lockerbie?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Lockerbie?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Sure Hotel by Best Western Lockerbie?

Check-out is at 11 AM.

Where is Sure Hotel by Best Western Lockerbie located?

Situated in Lockerbie, this hotel is within 2 mi (3 km) of Lockerbie Golf Club, Dryfesdale Lodge Visitor Centre, and Lockerbie Ice Rink. Lochmaben Golf Club and Thomas Carlyle's Birthplace are also within 6 mi (10 km). Lockerbie Station is 22 minutes by foot.

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Sure Hotel by Best Western Lockerbie Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 89 reviews
Rating 8 - Good. 34 out of 89 reviews
Rating 6 - Okay. 15 out of 89 reviews
Rating 4 - Poor. 5 out of 89 reviews
Rating 2 - Terrible. 5 out of 89 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

Had a lovely stay while away with work. The food was amazing and it is a beautiful building, with so much character. All the staff were very friendly and professional, especially Glen who runs the hotel excellently! Thank you for a great stay, I'll definitely see you again when I'm next up that way :-)
Stayed 1 night in Dec 2024

10/10

Quiet and comfortable, perfect for an overnight stay. Friendly and attentive staff too!
Stayed 1 night in May 2024

10/10

The hole place was great time and good stuff and helpful
Stayed 4 nights in Aug 2022

8/10

The room was nice the condition of the bathroom less nice the floor and the grouting around the bath looked like a child had done this work. had a meal the staff were great and the food was amazing good stay
Stayed 1 night in Aug 2022

10/10

The property was lovely and warm, clean and the staff made me very welcome. I arrived too late to have dinner but the breakfast was lovely in the morning. If I was in the area I would most definately stay there again.
Stayed 1 night in Jul 2023

8/10

Great place. Good food. Shower over the bath was a challenge to regulate and a bit poor.
Stayed 1 night in Oct 2022

10/10

Hotel was immaculate the only problem we encountered was the walk in shower needs a grab rail on for getting in and out of shower. Otherwise hotel was great for overnight rest
Stayed 1 night in Jun 2023

10/10

Lovely hotel and a lovely building. Very quiet when i stayed there so no food or bar open but that was OK for me. I had a lovely room, directly over the entrance and featured in the room pictures.
Stayed 1 night in Dec 2022

6/10

Double bed had two single mattresses, gap in the middle.Shower did not have a non slip shower mat.
Stayed 1 night in Sep 2024

2/10

Booked hotel with breakfast and was told that I hadn’t even though money was taken out of my account. Very rude on checkout with bangs on the door 4 mins after checkout telling us we need to leave immediately.
Stayed 1 night in Jun 2023

10/10

Everything was fine apart from the heating being on in the halls whilst it was 29 degrees outside but apart from that, everything was spot on.
Stayed 1 night in Aug 2022

6/10

Ideal stopping point en route to highlands but very run down. Thin walls so you can hear next room. We did not get a good sleep because next door had a radio and tv on. The build is very old and they have done as much as possible but limited. Bathroom door did not close. The food options and taste was delicious. The breakfast was really good too. The staff were really helpful and friendly. There is no lift.
Stayed 1 night in Sep 2022

4/10

Wouldn’t stay again. Hotel situated at the side of the motorway so it’s noisy, considering it was only 12 degrees outside the room felt about 30. Two single beds pushed together for a queen size, one more comfy than the other, and then theannoying split down the middle. The restaurant closes about 8 so missed dinner, the local town is god awful, everything closed down and looks baron.
Stayed 1 night in Jul 2022

4/10

The venue was chosen for a family wedding. Most people stayed the night before and the night of wedding. Right from check-inn, through bar service, and frankly anything else related to guest services, the was an air of self importance in the staff, assertive is one thing, rudeness is quite another, I would say very much borderline and perhaps some misguided feeling of superiority is present. Every single staff member seems to be trained to blurt out an instruction and walk away, leaving no ability to challenge or seek explanation. I would certainly never visit this hotel as a leisure guest.
Stayed 1 night in Sep 2023

8/10

Stayed 4 nights in Feb 2025

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Nov 2024

2/10

Stayed 1 night in Sep 2024

6/10

Stayed 2 nights in Aug 2024

6/10

Stayed 1 night in Jul 2024

10/10

Stayed 2 nights in Jun 2024

6/10

Stayed 1 night in May 2024

8/10

Stayed 1 night in May 2024

2/10

Stayed 1 night in Mar 2024

8/10

Stayed 1 night in Jul 2023