Best Western Premier Hotel de la Cite Royale

4.0 star property
Hotel in Loches with 2 restaurants and a full-service spa

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Photo gallery for Best Western Premier Hotel de la Cite Royale

Couples treatment rooms, Turkish bath, body treatments, Swedish massages
Superior Room, 1 King Bed, Non Smoking, Balcony | View from room
Couples treatment rooms, Turkish bath, body treatments, Swedish massages
2 restaurants, breakfast served
Bar (on property)
Best Western Premier Hotel de la Cite Royale in the city center offers a respite from urban bustle. Enjoy the daily manager's reception, Ayurvedic treatments, spa massages, or borrow bikes to explore. Two restaurants and an indoor pool with sun loungers complete the experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Housekeeping
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Renovated in 2021
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Renovated in 2021
Premium bedding
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Renovated in 2021
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Renovated in 2021
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Renovated in 2021
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

Family Duplex, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Renovated in 2021
Premium bedding
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Map
12 Place de Verdun, Loches, Indre-et-Loire, 37600

What's nearby

  • Château de Loches - 5 min walk - 0.3 miles
  • Musée Lansyer - 5 min walk - 0.3 miles
  • Porte des Cordeliers - 6 min walk - 0.4 miles
  • Cité Royale de Loches - 6 min walk - 0.4 miles
  • Collegiale de St-Ours - 6 min walk - 0.4 miles

Getting around

  • Loches Station - 7 min walk
  • Tours (TUF-Tours - Loire Valley) - 49 min drive

Restaurants

  • ‪Le Bistrot du Balto - ‬3 min walk
  • ‪Le Caravage - ‬6 min walk
  • ‪Bô - Bar - ‬2 min walk
  • ‪Relais D'Azay - ‬13 min drive
  • ‪Café Brasserie La Tour St Antoine - ‬5 min walk

About this property

Best Western Premier Hotel de la Cite Royale

Upscale hotel in the city center, remodeled in 2021
Consider a stay at Best Western Premier Hotel de la Cite Royale and take advantage of a free daily manager's reception, a terrace, and a bar. Active travelers can enjoy cycling at this hotel. Indulge in a facial, a massage, and a body scrub at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with conference space and a steam room.
Additional perks include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Express check-out, an elevator, and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually decorated, and feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Pillowtop mattresses and cribs/infant beds (surcharge)
  • Free toiletries and hair dryers
  • 108-cm LED TVs with premium channels
  • Wardrobes/closets, recycling, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18.50 for adults and EUR 9.50 for children
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bistr'O Baro
  • La cour des saveurs

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 969 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1866
  • Reception hall
  • Renovated entire property - June 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.5 for adults and EUR 9.5 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Premier Cite Royale Loches
Best Western Plus Hotel de la Cite Royale
Best Western Premier Hotel de la Cite Royale Hotel
Best Western Premier Hotel de la Cite Royale Loches
Best Western Premier Hotel de la Cite Royale Hotel Loches

Frequently asked questions

Does Best Western Premier Hotel de la Cite Royale have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Best Western Premier Hotel de la Cite Royale pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Premier Hotel de la Cite Royale?

Self parking is free at this property.

What time is check-in at Best Western Premier Hotel de la Cite Royale?

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Premier Hotel de la Cite Royale?

Check-out is at noon.

Where is Best Western Premier Hotel de la Cite Royale located?

Located in the heart of Loches, this spa hotel is within a 10-minute walk of Château de Loches, Musée Lansyer, and Cité Royale de Loches. Collegiale de St-Ours is 0.4 mi (0.6 km) away. Loches Station is 7 minutes by foot.

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Best Western Premier Hotel de la Cite Royale Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 229 out of 301 reviews
Rating 8 - Good. 51 out of 301 reviews
Rating 6 - Okay. 17 out of 301 reviews
Rating 4 - Poor. 2 out of 301 reviews
Rating 2 - Terrible. 2 out of 301 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. It was renovated about 5 years ago but it is still fully carpeted, which wasn’t the best. Also, our room was on the top floor and did not have a functioning window. The room was extremely hot and no a/c.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Jul 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Good for short stay

Excellent hotel in beatiful old town
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay with outside terrace and bar. The spa was lovely, although the pool a little cold The bar and terrace was closed the second night we were there for a private function, disappointed we wouldn’t use it and no other provision was made for residents to have a drink. There is a large restaurant area and some of this could have been used.
Stayed 2 nights in Jun 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful and friendly and the hotel was beautiful
Stayed 4 nights in Jun 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best

Probably one of the best if not the best hotel we have stayed in Excellent customer service Great facilities Super comfortable stay Cannot wait to return
Stayed 2 nights in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location and place should be 5 stars
Stayed 1 night in Feb 2024

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel with high quality restaurant. Highly recommended!
Stayed 1 night in Jul 2022

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Excellent overall stay but no soap in reception ladies toilet. Also no soap in room bathroom although there were 2 hand lotion bottles, (possible misunderstanding).
Stayed 1 night in Oct 2024

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel in lovely town.

2 night stay. Loches is a wonderful town. Hotel is very clean and front desk service excellent. Room was very clean and well equipped. Did not have breakfast but did have evening meals in the restaurant. Food very good if a bit pricey. Only 4 stars as service on last night in bar and restaurant was very slow and staff were seemingly disorganised. Rooms pricey as not including breakfast but a good base to stay.
Stayed 2 nights in Jun 2024

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is lovely. In a perfect setting. Very let down by its breakfast. Nothing was available. We waited for 20 minutes before giving up. The restaurant in the evening is nice but they could do with some other dinning options as very upper tier food perhaps offer a bar menu
Stayed 1 night in Jul 2024

10/10 Excellent

mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the centre of Loches. Helpful staff. Good breakfast. We had a "Standard Room, queen bed" which transpired to be on the 2nd floor under the roof. Things to Note: 1. There may not be a fridge in the room (ours was too small to allow, but cant tell if this was true for all rooms). 2. You may be allocated a room on 2nd floor which is under the roof and may contain interesting wood beams but will only have a velux window and no view. 3. The Parking offered is in the public square outside the hotel. Spaces are free but cannot be guaranteed.
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in restored historic building

Magnificent sympathetically recently restored former Palais de Justice insuperb setting in the beautiful historic city of Loches. The room, the breakfast and particularly the staff were of the highest quality. The only negative was the evening meal. A very limited menu, with main course comprising a tiny parcel of pork with 3 different types of courgette!! Not the most interesting vegetable and cooking it three different ways did not inmo improve this. In addition, the wine was poorly served, again inmo! I ordered a Vouvray to start with and a Chirouble to accompany the main course. I had not finished the white wine when the wine waiter (manager?) poured the red wine into the same glass! even though there was white wine unfinished. A disappointing meal but this did not detract from our stay in this most impressive hotel. Word of advice, we would recommend L’Entract and The Hotel de France for diner.- both excellent
Stayed 3 nights in Sep 2022

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Reception very helpful. They got a fan for my room as I was having trouble sleeping. The dining room was beautiful and Ryan was our amazing and charming server.
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very well located in Loches. We arrived late and the member of staff was very helpful despite being 1am.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marc

Sehr nettes Hotel hatten die Junior war super mit Kind . Sehr nette Personal und die Stadt lohnt sich für einen Ausflug
Stayed 2 nights in Aug 2025

10/10 Excellent

Clotilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien. Bon accueil.
Stayed 1 night in Jul 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bon hotel

Emplacement ideal, proprete irréprochable et service au top.
Stayed 1 night in Jul 2025

6/10 Okay

Stéphane

Liked: Cleanliness, property conditions & facilities

endroit magnifique mais personnel à revoir...

Très bon accueil du veilleur de nuit car arrivée tardive. hotel majestueux et très belle déco. Petit déjeuner copieux, avec du choix. Par contre le personnel n'était pas à la hauteur du lieu. Les serveurs se prenaient les remarques désobligeantes de leur hiérarchie devant les clients et quand avons quitté l'hotel la réceptionniste nous a signalé que nous devions un supplément de 25€ pour notre petit chien (Jack Russel_8kg) alors que son collègue la veille nous avez demandé de réglé notre séjour complet pour que le check out se fasse rapidement. Je m'étais assuré à la réservation que l'établissement accepté les animaux et je n'ai pas vu de prix donc quelle a été ma surprise de payer une telle somme. La réceptionniste nous a dis "mon collègue n'a pas bien fait son travail" en omettant de compter notre chien. Ces incidents ont gachés notre plaisir d'être dans un lieu si magnifique. Dommage car cela ne nous a donné aucune envie de revenir. Pour info, je fréquente dans le cadre professionnel la chaine Best western en France et à l'étranger.
Stayed 1 night in Jul 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choix

Excellente localisation en plein cœur d’une très jolie ville. Très satisfaits d’avoir fait ce choix.
Stayed 1 night in Jun 2025

10/10 Excellent

Pavel

Liked: Cleanliness, amenities, property conditions & facilities
A great hotel situated in the very center of the town.The location is ideal to all shops and restaurants. Local market that takes place on Wednesday and Saturday!
Stayed 4 nights in Jun 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a very convenient square close to town centre. Free parking at front of property. Lovely terrace to have both breakfast and dinner. Wonderful choice for breakfast to suit all tastes. Dinner was ok, starters delicious but both mains were lacking. Lamb was chewy and fish overcooked and lacked seasoning. Good wine list. Staff very friendly and helpful with good sense of humour. Would definitely stay again.
Stayed 1 night in Jun 2025