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Hotel Ona Don Juan

4.0 star property
Escape to a family-friendly retreat where adventure meets relaxation. Enjoy tennis courts by day and cocktails at the poolside bar under starry skies.

Choose dates to view prices

Photo gallery for Hotel Ona Don Juan

Front of property - Hotel Ona Don Juan (Lloret de Mar)
Breakfast, lunch and dinner served - Hotel Ona Don Juan (Lloret de Mar)
Snack bar - Hotel Ona Don Juan (Lloret de Mar)
Desk, blackout drapes, soundproofing, iron/ironing board - Hotel Ona Don Juan (Lloret de Mar)
Terrace/patio - Hotel Ona Don Juan (Lloret de Mar)
In the heart of Lloret Town Center, Don Juan Resort Affiliated by FERGUS offers a vibrant atmosphere with 2 poolside bars and shopping on site. With an on-site restaurant, coffee shop/cafe, garden, fitness classes for adventurous travelers and free in-room WiFi to stay connected.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Standard Double Room Single Use, Balcony

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room Single Use, Balcony

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room, Balcony (1 adult + 1 child)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, Balcony (1 adult + 1 child)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Double Room, Balcony (1 adult + 2 children)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, Balcony (1 adult + 2 children)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room, Balcony (2 adults)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, Balcony (2 adults)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Double Room, Balcony (2 adults + 1 child)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, Balcony (2 adults + 1 child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Triple Room, Balcony

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Triple Room, Balcony

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Habitación Estandar vista piscina (1)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación Estandar vista piscina (1)

  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Habitación Estandar vista piscina (1+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación Estandar vista piscina (1+1)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Habitación Estandar vista piscina (1+2)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación Estandar vista piscina (1+2)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Double Room, Pool View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, Pool View

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Habitación Estandar vista piscina (2+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación Estandar vista piscina (2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Triple Room, Balcony, Pool View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Triple Room, Balcony, Pool View

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Habitación superior (1)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación superior (1)

  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Habitación superior (1+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación superior (1+1)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Habitación superior (1+2)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación superior (1+2)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Habitación superior (2)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación superior (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Habitación superior (2+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación superior (2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Habitación Superior vista piscina (1+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación Superior vista piscina (1+1)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Habitación Superior vista piscina (1+2)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación Superior vista piscina (1+2)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Habitación Superior vista piscina (2)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación Superior vista piscina (2)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Habitación Superior vista piscina (2+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación Superior vista piscina (2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (1)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (1)

  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (1+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (1+1)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (1+2)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (1+2)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (1+3)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (1+3)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (2)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (2)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (2+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (2+2)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (2+2)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (3)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (3)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (3+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (3+1)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (4)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (4)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room superior (1)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room superior (1)

  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room superior (1+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room superior (1+1)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (1+2)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (1+2)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (1+3)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (1+3)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (2)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (2)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (2+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (2+2)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (2+2)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (3)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (3)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (3+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (3+1)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family room estandar (4)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (4)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

Habitación superior (1+3)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

About the neighborhood

Located near the beach, Hotel Ona Don Juan is in Lloret Town Center, a neighborhood in Lloret de Mar. The area's natural beauty can be seen at Lloret de Mar Beach and Fenals Beach. Traveling with kids? Consider Museu del Mar and Water World. Discover the area's water adventures with scuba diving, snorkeling, and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Lloret de Mar travel guide
Map
Carrer de la Riera, 77, Lloret de Mar, Girona, 17310

What's nearby

  • Lloret de Mar Beach showing a beach
    Lloret de Mar Beach
    8 min walk - 0.4 miles
  • Parish Church of Sant Roma featuring heritage architecture
    Parish Church of Sant Roma
    9 min walk - 0.5 miles
  • Fenals Beach showing a coastal town, a sandy beach and general coastal views
    Fenals Beach
    9 min walk - 0.5 miles
  • Gran Casino Costa Brava showing modern architecture
    Gran Casino Costa Brava
    14 min walk - 0.8 miles
  • Montbarbat Iberian Settlement
    5 min walk - 0.3 miles

Getting around

  • Blanes Station
    17 min drive
  • Girona (GRO-Costa Brava)
    29 min drive

Restaurants

  • McDonald's
    3 min walk
  • The Eight
    3 min walk
  • Ca'l Sogre
    3 min walk
  • Mozaik
    2 min walk
  • Chez Paco
    3 min walk

About this property

Hotel Ona Don Juan

Upscale family-friendly hotel near Lloret de Mar Beach
Fenals Beach is located near Hotel Ona Don Juan, which provides 2 poolside bars, a terrace, and shopping on site. Adventurous travelers may like the fitness classes at this hotel. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool
  • Buffet breakfast (surcharge), an outdoor tennis court, and self parking (surcharge)
  • A ballroom, meeting rooms, and concierge services
  • Tour/ticket assistance, free newspapers, and luggage storage
Room features
All 869 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and daily housekeeping

All inclusive details

All-inclusive room rates at Hotel Ona Don Juan are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Entertainment

Onsite entertainment and activities
Onsite live performances

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • 2 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Built in 1972
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 13 and March 25.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.98 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 18 per day
  • In-room safe fee: EUR 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Don Juan
Gran Don Juan Lloret de Mar
Gran Hotel Don Juan
Gran Hotel Don Juan Lloret de Mar
Gran Hotel Don Juan Resort Lloret de Mar
Don Juan Lloret De Mar
Gran Hotel Don Juan Lloret De Mar, Costa Brava, Spain

Frequently asked questions

Does Hotel Ona Don Juan have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Ona Don Juan pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 18 per day.

What time is check-in at Hotel Ona Don Juan?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Ona Don Juan?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Hotel Ona Don Juan?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Ona Don Juan located?

This family-friendly Lloret de Mar hotel is located near the beach, within a 10-minute walk of Montbarbat Iberian Settlement, Lloret de Mar Beach, and Fenals Beach. Cala Banys and Turo Rodo Iberian Settlement are also within 10 minutes.

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Reviews

Hotel Ona Don Juan Reviews

6.2

7.0

Cleanliness

7.4

Location

6.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 46 out of 414 reviews
Rating 8 - Good. 125 out of 414 reviews
Rating 6 - Okay. 117 out of 414 reviews
Rating 4 - Poor. 76 out of 414 reviews
Rating 2 - Terrible. 50 out of 414 reviews

Reviews

Verified

6/10 Okay

Jamie

Liked: Amenities
Disliked: Property conditions & facilities
Firstly, the hotel had a Good location, friendly staff and good food. Disappointing that the snack bar was closed during our stay and all inclusive drinks was limited and only until 10:30, hot drinks were also limited to morning times. Entertainment was lacklustre and mainly for an older audience. The hotel rooms were basic but were cleaned daily. Overall an ok stay, but you could get better for the price.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was pleasant Dining options some lacking Clean I would say there again
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent sejour

Tres bon sejour
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Nikolai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i spent only one night.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Eduard

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
That was loud
Stayed 6 nights in Jul 2023
Verified

2/10 Terrible

Munir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to like because the hotel is in poor condition. Lifts don't work properly, loose tiles everywhere, horrible mattresses and beds, air conditioner is bad shape, mold in all bathroom, the stairs are not safe and Impossible that hotel holds 4 stars, that's false information.
Stayed 6 nights in Jun 2025
Verified

6/10 Okay

Jonathan

Disliked: Staff & service
Dining room, gave us all anxiety it was like trying to get fed in a refuge camp, too many people and limited choice, getting some chips was like a lottery with your odds being low at best, breakfast was terrible standard and for love of god who on this planet thinks it’s acceptable to have an English Breakfast without beans, come on Don Juan get some Beans……. Over all ok for the price
Stayed 4 nights in Sep 2024
Verified

2/10 Terrible

Klaus

Disliked: Cleanliness, amenities, property conditions & facilities
Wir haben 4 Sterne gebucht, Hotel Max. 2 Sterne. Die Zimmer sind sehr hellhörig, der Rahmen des Badezimmerfenster war so morsch, das man durchgucken konnte. Das Frühstück Katastrophe, zudem in einem lauten, großen Saal.Wir kommen bestimmt nicht wieder. Klaus
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Uwe

Disliked: Cleanliness, amenities, property conditions & facilities
Baujahr 1972 ein Aufzug kaputtlanges anstehen da wir im obersten Stock gewohnt haben …..
Stayed 6 nights in Oct 2025
Verified

4/10 Poor

Alexandre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel pas souriant ni accueillant, chambre sale, lit non confortable, clim dysfonctionne, sol sales, petit déjeuner pas terribles, bâtiment vieux non entretenu, je n'y retournerai pas
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Yasin

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible a fuir
Stayed 6 nights in Aug 2025
Verified

2/10 Terrible

Christian

À fuir

Très mauvaise odeur dans la chambre pas du tout insonorisée du bruit toute la nuit hôtel à éviter sans discuter
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Elena

Disliked: Cleanliness, staff & service, property conditions & facilities
очень плохой отель
Stayed 6 nights in Aug 2024
Verified

4/10 Poor

Mª Teresa

Disliked: Staff & service
Teniamos la reserva a través de Expedia y habíamos pagado una parte y el resto lo teniamos que pagar en el hotel. Cuándo llegamos nos dijeron que teníamos que pagar 100€ más por una noche porque el niño que iba con nosotros tenía 13 años y el máximo para ellos eran 12. En Expedia se considera hasta los 17. De todas formas en nuestra cuenta ya había un suplemento por el niño Luego nos dijeron que no, que estaba bien. Luego nos dicen que tenemos que pagar lo que ya habíamos pagado porque no les constaba recibido. Les mostramos el comprobante de pagado y al final después de casi una hora de discusión dicen que ok. Pagamos todo lo que había pendiente de pagar y nos dan la factura. La habitación no nos la dan, nos dicen que volvamos a las 15, y así lo hacemos. Cuándo volvemos a las 15 horas nos dicen que no nos dan la llave si no pagamos lo que ya habíamos pagado por adelantado. Solicitamos hablar con un superior porque no estamos dispuestos a pagar 2 veces. Al final no sale ningún superior y nos dicen que todo es ok. La verdad es que nos han hecho perder un tiempo precioso y los nervios. No volveremos
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Eric

Regular

La habitacion sin apenas un escritorio ni nada, y faltaria mas limpieza. Y cogimos la habitacion reformada.. y sin mucha animacion para los niños.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour

Séjour Lloret parking bien agencé restaurant a volonte
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DECEPCIONANTES 4 ESTRELLAS???

La verdad, absolutamente decepcionante. Una habitación, fea y vieja, sucia. La baranda del balcón, estaba cubierta de una capa de grasa que al apoyarte te enganchabas, el suelo lo mismo. La fregona no pasó por alli, desde hacia mucho. El colchon y la almohada, de lo peor que he probado. Todo viejo y descuidado. No se como les pasan los controles de inspeccion y mucho menos como lo tienen como un 4 estrellas. No llega ni a 2. Quizá la parte nueva sea acorde con esa categoría, pero la zona nuestra, realmente un desastre para no volver nunca mas. Vergonzoso y lamentable. Como nota última, el check out es a las 11 y a las 9.45 abrieron la puerta sin ni siquiera llamar antes. En fin, no me verán mas por allí nunca.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Semaine agréable

Hotel très bien placé et tres propre. Un bemol sur le personnel pas tres agreable ni compétent. Propreté irreprochable. Par contre gros bemol sur les repas et le tput inclus. Rien n'est inclus en fait A fuir le roit inclus
Stayed 5 nights in May 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

IKKE et familievenligt hotel

Billederne og virkeligheden stemmer ikke overens. Virkelig ikke et familie venligt hotel. Vi endte med at skifte hote.
Stayed 5 nights in Aug 2023
Verified

2/10 Terrible

Sadik

Disliked: Amenities
Nie wieder
Stayed 7 nights in Aug 2023
Verified

2/10 Terrible

Iacob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
trop sale dans la chambre la piscine des préservatif dedans pas declim dans la chambre
Stayed 1 night in Jul 2023
Verified

8/10 Good

Romain

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel pas mal juste literie a revoir
Stayed 5 nights in Aug 2022
Verified

4/10 Poor

Juan José

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Muy masificado y con pocos recursos Falta animación y orden, comida escasa, hotel viejo No responde a su fama
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Mohamed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pas pour les familles en mois de juillet

Décevant Pour cette fois-ci j’ai déjà séjourné dans cette hôtel que je trouvais très bien Mais pas pour le mois de juillet énormément de jeunes En voyant qu’on est venu en famille avec bébé On nous donne une chambre à un étage où il y avait que des fetar faisant le bordels toute la nuit ainsi que le matin impossible de dormir mettre la tv a fond pour moin les entendre chanter et hurler… propreté j en parle pas ménage à la vite fait… repas très bon et personnel à l écoute…
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Betisam

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Les chambres sont pas du tout propre
Stayed 2 nights in May 2022