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The Empire Hotel & Spa

Property class: 4

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Photo gallery for The Empire Hotel & Spa

A large, multi-story hotel with a classic facade, featuring a central entrance with columns and a sign that reads "EMPIRE HOTEL". - The Empire Hotel & Spa (Llandudno)
A large indoor swimming pool with a blue-lit ceiling and walls, surrounded by seating areas and a staircase. - The Empire Hotel & Spa (Llandudno)
A spacious living room with a large mirror, two sofas, a coffee table, and a chandelier. - The Empire Hotel & Spa (Llandudno)
A restaurant with tables set for dining, a pool area with blue lighting, and a modern interior design. - The Empire Hotel & Spa (Llandudno)
A lobby with a chandelier, a fire exit sign, a mirror, and a statue of a woman. - The Empire Hotel & Spa (Llandudno)
Free full breakfast, a terrace, and a bar are just a few of the amenities provided at The Empire Hotel & Spa. Treat yourself to a massage, a body treatment, or aromatherapy at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a health club and a steam room.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Room options

View all photos for Standard Double Room

A hotel room with a bed, a television, a chair, a small table, and a closet.

Standard Double Room

9.2 out of 10
Wonderful
(55 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Llandudno, The Empire Hotel & Spa is near a train station and near the beach. Eryri National Park and Great Orme Country Park reflect the area's natural beauty and area attractions include Pen-y-Dinas Hillfort and Llandudno Junction Leisure Centre. Conwy Culture Centre and Royal Cambrian Academy are also worth visiting. Take in the nearby slopes with snowboarding, skiing lessons, and skiing, or check out other outdoor activities such as snow tubing. Visit our Llandudno travel guide
Map
Church Walks, Llandudno, Wales, LL30 2HE

What's nearby

  • A metal slide winding through a grassy hillside with a view of a town in the distance.
    Llandudno ski slope
    1 min walk - 0.0 miles
  • A coastal scene with a large hotel, a pier extending into the sea, and calm waters.
    Llandudno North Shore Beach
    2 min walk - 0.1 miles
  • A tram on a street with buildings and a hill in the background.
    Great Orme Tramway
    3 min walk - 0.2 miles
  • A town square with colorful buildings, a prominent obelisk, and a hillside in the background.
    Promenade
    3 min walk - 0.2 miles
  • A coastal town with a pier extending into the sea, a sandy beach, and a backdrop of hills.
    Llandudno Pier
    4 min walk - 0.3 miles

Getting around

  • Llandudno Station
    13 min walk
  • Manchester Airport (MAN)
    112 min drive

Restaurants

  • Greggs
    7 min walk
  • Pier Fish And Chips
    4 min walk
  • Forte's
    7 min walk
  • The Palladium (Wetherspoon)
    4 min walk
  • St George's Hotel
    6 min walk

Similar properties

Exterior
Imperial Hotel
Llandudno
  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
9.2 out of 10, Wonderful, 1,000 reviews
Imperial Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Watkins

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 1854
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

This property has received its official star rating from Visit Wales.

Frequently asked questions

Does The Empire Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Empire Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Empire Hotel & Spa?

Check-in start time: 2:30 PM; Check-in end time: 11 PM.

What time is check-out at The Empire Hotel & Spa?

Check-out is at 11 AM.

Where is The Empire Hotel & Spa located?

Situated by the sea, this spa hotel is steps from Llandudno ski slope and Great Orme Tramway. Seilo Welsh Calvinistic Methodist Chapel and Llandudno North Shore Beach are also within 5 minutes. Llandudno Station is 13 minutes by foot.

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Reviews

The Empire Hotel & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 390 out of 594 reviews
Rating 8 - Good. 154 out of 594 reviews
Rating 6 - Okay. 45 out of 594 reviews
Rating 4 - Poor. 4 out of 594 reviews
Rating 2 - Terrible. 1 out of 594 reviews

Reviews

Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Varied breakfast options Free parking Fresh towels daily
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had 3 days at the Empire last week. Room was lovely, bathroom could do with a shelf to put toiletries on. Food was good, only had 1 evening meal here. In a good position to get to everywhere.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful with any request. Had a very good breakfast to set me up for the day.. All in all, I enjoyed my stay very much at the Empire hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent and such a well loved hotel by staff and management. Great having the outdoor pool and sunbathing area during this heatwave. Room a bit small but well maintained and spotlessly clean. We will visit again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Rosamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent with lot's of choices Rooms were elegant but also comfortable
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and spa sevices
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.hotel near to all the amenities Easy parking Great staff Super foid
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Lovely room with sea view.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Property conditions & facilities
Easy parking.Excellent bar.Comfortable sitting rooms.Good pool and gym.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service
Breakfast average. Staff good. Location excellent. Onsite parking available. Clean
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay, with easy access to Llandudno town and beach. The pool area was nice, but it was a pity that the jacuzzi area was connected to the swimming pool and consequently cooler than normal.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff great rooms spotless facilities and food all good. Stop messing around with your phone and go!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Andrew Stuart

Liked: Cleanliness
We had a good stay at the empire We have been promising our selfs to stay there for ages and it was better than expected The staff where great and the meals where great Will be going again soon
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Room was excellent with good views, staff are a credit to the establishment
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Such a lovely hotel, full of charm and character. It’s clear all staff take pride in their jobs as the place was spotless and they were all really friendly and helpful.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff brilliant, minor but bath towels & dressing gowns way too small. Lovely ambience, gym and pool.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and excellent staff
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Jim

Liked: Cleanliness, staff & service
Had a great stay. All communal areas comfortable with plenty of space to relax. All staff members courteous and polite. Large & spacious room and spotlessly clean. We will definitely be returning guests. Thank you
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit to The Empire Hotel & Spa and it was as wonderful as ever! We had another lovely warm welcome and another beautiful room. Everything was perfect and made for a lovely relaxing break, swimming in the pool every day (sometimes twice!), enjoying a fabulous breakfast (the porridge is heavenly) and just everything about the place - we'll be back again next year or sooner if we can. Big thank you to all the lovely staff.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Marjorie

We were very pleased with our stay at Empire Hotel, all facilities were good
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable stay with delicious food
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to find a great room, good food, friendly staff, excellent service all in one deal.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent, clean and friendly ..
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Fabulous stay, staff are very attentive and pleasant. Spa was lovely and Jackie the masseuse was amazing! 100% recommend to anyone! Thank you for a lovely experience 😊
Stayed 2 nights in Nov 2025