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The Castle Collection - 14 Cook Street

3.5 star property

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50-inch Smart TV with digital channels - The Castle Collection - 14 Cook Street (Liverpool)
50-inch Smart TV with digital channels - The Castle Collection - 14 Cook Street (Liverpool)
Bathroom shower - The Castle Collection - 14 Cook Street (Liverpool)
50-inch Smart TV with digital channels - The Castle Collection - 14 Cook Street (Liverpool)
Apartment, 2 Bedrooms | In-room safe, desk, iron/ironing board, free WiFi - The Castle Collection - 14 Cook Street (Liverpool)
Close to Cavern Club and Liverpool ONE, The Castle Collection - 14 Cook Street provides amenities like laundry facilities. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Room options

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Apartment, 2 Bedrooms | In-room safe, desk, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Apartment, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Liverpool City Centre, a neighborhood in Liverpool, The Castle Collection - 14 Cook Street is near a train station. Cavern Club and The Beatles Story Museum are cultural highlights, and some of the area's activities can be experienced at Royal Albert Dock and Liverpool Pier Head Ferry Terminal. Check out an event or a game at Anfield Stadium, and consider making time for Knowsley Safari Park, a top attraction not to be missed. Visit our Liverpool travel guide
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Map
14 Cook Street, Liverpool, England, L2 9RF

What's nearby

  • Liverpool ONE
    Liverpool ONE
    1 min walk - 0.1 miles
  • Cavern Club
    Cavern Club
    1 min walk - 0.1 miles
  • Liverpool City Hall; Shutterstock ID 93269536; purchase_order: Comps; job: ; client: ; other:
    Liverpool Town Hall
    3 min walk - 0.2 miles
  • Royal Albert Dock
    Royal Albert Dock
    7 min walk - 0.4 miles
  • Concert Square
    8 min walk - 0.4 miles

Getting around

  • Liverpool James Street Station
    4 min walk
  • John Lennon Airport (LPL)
    29 min drive

Restaurants

  • Pret a Manger
    3 min walk
  • The Cavern Club
    1 min walk
  • San Carlo - Liverpool
    1 min walk
  • Greggs
    2 min walk
  • Cavern Pub
    1 min walk

About this property

The Castle Collection - 14 Cook Street

This smoke-free apartment building features laundry facilities, express check-in, and express check-out. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Housekeeping is available on request.
The Castle Collection - 14 Cook Street offers 8 accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Liverpool apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. 50-inch Smart televisions come with digital channels. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.4 miles (GBP 10 per day); reservations required; discounts available

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch smart TV with digital channels

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Virtual front desk

Location highlights

  • In the city center
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 8 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2 per accommodation, per night
  • A damage deposit of GBP 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 10 per day(1969 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: GBP 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
Parking height restrictions apply

Frequently asked questions

Is The Castle Collection - 14 Cook Street pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Castle Collection - 14 Cook Street?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at The Castle Collection - 14 Cook Street?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Castle Collection - 14 Cook Street located?

Located in Liverpool City Centre, this apartment building is within a 5-minute walk of Cavern Club and Liverpool ONE. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are also within 10 minutes. Liverpool James Street Station and Moorfields Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Castle Collection - 14 Cook Street Reviews

9.0

Wonderful

9.2

Cleanliness

10

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 69 out of 104 reviews
Rating 8 - Good. 24 out of 104 reviews
Rating 6 - Okay. 6 out of 104 reviews
Rating 4 - Poor. 1 out of 104 reviews
Rating 2 - Terrible. 4 out of 104 reviews

Reviews

Verified

10/10 Excellent

Julian

Liked: Cleanliness, check-in, communication, listing accuracy
Nice and close to all attractions, huge space to stay in especially for several days. Would definitely stay here again on return trips to Liverpool
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication
Excellent facilities great location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, communication
Clean room and comfy bed
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

charles

Liked: Cleanliness, property conditions & facilities, communication
This was a great location for us very happy close to the cavern close to good eats close to the mall good spot
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, room comfort, communication

Great place to stay

Clean and comfortable accommodation , layout of the amenities was great too
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, communication
Fabulous. Clean, excellent facilties. All u need except a hairdryer.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, communication
Amazing spacious apartment. Key codes sent in plenty of time. Security deposit returned within hoyrs of check out. Will definitely use again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, room comfort, communication
The appartment was perfect for our stay and great location ,good facilities .Would definitely use again if visiting Liverpool
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Daniella

Liked: Cleanliness, room comfort, communication

Excellent

Brilliant apartment, comfortable, clean and tidy with everything you could need.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the spacious accommodation, with a very relaxing atmosphere and had everything we needed, lots of natural light, near to all amenities. Located in a beautiful old building, very comfortable beds. The lift wasn't working, but we were informed of this well in advance, and it wasn't an issue for us at all. We will stay again.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ellie-Mae

Liked: Amenities, property conditions & facilities, communication
Great place to stay for all acitivites in Liverpool. Everything was in walking distance including bars, restaurants and sight seeing attractions. A very short walk to the cavern quarter and approx 10mins to Albert dock. Apartment itself was clean and well equipt for a comfortable stay and i couldnt recommend it more! Would definitely stay here again when visiting Liverpool.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Absolutley outstanding property

This apartment was beautiful, best I have ever stayed in. Location was fantastic. Would 100% return. Thanks so so much.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, room comfort, communication
Really clean apartments, bedding and towels were spotless. All mod cons. The staff were lovely and very friendly. We have stayed at Signature apartments 4 times and will continue to use them.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, room comfort, communication

Great Place to Stay in the City Centre

This is the second time my friends and I have stayed at Cook Street. It’s a great place to base yourself as it’s in the city centre so you can walk to most attractions. The apartments are very clean, spacious and ideal for a city centre stay. The discounted Q-Park Car Park is a 5 minute walk from the apartment and was less than £10 for 24 hours. We will be looking to book again on our next trip. Highly recommended.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, room comfort, communication

Home from home

Parked using the discount code offered from the accommodation at Q Park Dake street. Was well lit and very safe behind the roller shutter door entry. Apartment no7 was comfortable, clean and welcoming. Could have done with bedside lamps as once you turn main light off it’s a walk in the complete darkness to the bed - bit of a hazard! Very quiet accommodation and very spacious. Will book again thank you.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Candida

Disliked: Communication
The apartment was well laid out and generally comfy but needed frosted glass in all the bottom panels of the windows (only in bedroom areas) as there was nothing but concrete and stairwell windows to see. Luckily there were very nice curtains and plenty of lighting options. The bed was comfy and clean The frying pan was difficult to clean and had been put away dirty - I assume by the previous occupants. There was a health & safety concern in the shower as the cover came off the plug hole when the water backed up during a shower to reveal a very sharp rusty spike which I just managed to avoid standing on. This occurred on the last day of our stay and so there was no chance for the situation to be rectified whilst we were there. We did contact the hotel group prior to submitting this feedback but did not receive a response.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Peter

Disliked: Amenities, property conditions & facilities, communication
Property is well located for centre of Liverpool, and is truly huge. Decor is rather tired and dated, but it wasn’t expensive for it's size. My disappointment stems from the fact that it doesn't look as well furnished as the photos, but what was provided was certainly suitable for our needs. My biggest gripe was only 1 roll of toilet paper and no hand soap or shower soap/gel. Had i have known, i would have brought something with me
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Louise

Liked: Cleanliness

Pleasant trip with friends

The apartment was extremely spacious, 2 bedrooms and 2 bathrooms which were lovely. Bed was comfortable, better quality pillows could have improved sleep. Location - Fab Downside, the apartment was extremely warm/ hot there was no fan and due to the age and features of the buildings the windows were difficult to open… plus when the window was open there was a risk of a pigeon flying in. There is a pub in the basement and unfortunately some late/very early noise but for the reasonable price you cannot have it all. Also it would have been beneficial to have a discloth and or kitchen roll so sides/ table could be wiped down. Also no plug for sink so literally had to continually run water until crocks were washed.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, communication
Great place to stay. Close to everything. Lots of space. Good kitchen.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment in the heart of the city, we will definitely book here again.
Stayed 1 night in Aug 2025
Verified

8/10 Good

PAULA

Liked: Cleanliness, room comfort, communication
Great location and comfortable stay.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stay here lots of times and looking forward to say again..fantastic apartments
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was spot on
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, room comfort, communication
Very well maintained apartment, very close to Mathew Street and the Cavern Quarter. It has everything you need for a short or long stay. Full kitchen, large sitting area with TV and 2 very generous sized bedrooms and bathrooms. Very quick to respond to questions and a very helpful team running things behind the scenes.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
This apartment was ideal for visiting Liverpool and very central location. Comfortable beds too.
Stayed 2 nights in Apr 2023