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Aparthotel

Citadines City Centre Liverpool

4.0 star property

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Reception - Citadines City Centre Liverpool (Liverpool)
Reception - Citadines City Centre Liverpool (Liverpool)
Exterior - Citadines City Centre Liverpool (Liverpool)
Apartment, 2 Bedrooms | In-room safe, desk, laptop workspace, soundproofing - Citadines City Centre Liverpool (Liverpool)
In-room safe, desk, laptop workspace, soundproofing - Citadines City Centre Liverpool (Liverpool)
Quest Liverpool City Centre, near Royal Albert Dock, blends modern amenities with historic charm. Guests enjoy free in-room WiFi and a fitness center. The banquet hall hosts events, and attentive staff assist throughout the stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Laundry
  • Gym
  • Breakfast available
  • 24/7 front desk

Room options

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Showing 9 of 9 rooms

View all photos for Studio

In-room safe, desk, laptop workspace, soundproofing

Studio

  • Sleeps 2
  • Free WiFi

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In-room safe, desk, laptop workspace, soundproofing

One-Bedroom Apartment

  • Sleeps 2
  • Free WiFi

View all photos for Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Apartment, 1 Bedroom

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio

Fridge, microwave, electric kettle, highchair

Studio

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Apartment, 2 Bedrooms

Fridge, microwave, electric kettle, highchair

Superior Apartment, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Superior One-Bedroom Apartment

  • Sleeps 4
  • Free WiFi

Superior Two-Bedroom Apartment

  • Sleeps 6
  • Free WiFi

View all photos for One-bedroom Superior Apartment

Bathroom | Shower, free toiletries, hair dryer, towels

One-bedroom Superior Apartment

  • Sleeps 4
  • Free WiFi

About the neighborhood

Near a train station, Citadines City Centre Liverpool is in Liverpool City Centre, a walkable area in Liverpool with great shopping. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit The Beatles Story Museum and Knowsley Safari Park. Looking to enjoy an event or a game? See what's going on at M&S Bank Arena or Anfield Stadium. Visit our Liverpool travel guide
View more Aparthotels in Liverpool
Map
72 Church Street, Liverpool, England, L1 3AY

What's nearby

  • Liverpool ONE
    Liverpool ONE
    1 min walk - 0.1 miles
  • Cavern Club
    Cavern Club
    6 min walk - 0.4 miles
  • Citysacpe and architecture surround Liverpool Lime Street and William Brown Street
    Liverpool Empire Theatre
    7 min walk - 0.4 miles
  • Royal Albert Dock
    Royal Albert Dock
    10 min walk - 0.6 miles
  • Concert Square
    2 min walk - 0.1 miles

Getting around

  • Liverpool Central Station
    3 min walk
  • John Lennon Airport (LPL)
    34 min drive

Restaurants

  • Kokoro
    2 min walk
  • Starbucks
    2 min walk
  • Head of Steam
    2 min walk
  • McDonald's
    2 min walk
  • Hii Grind
    2 min walk

About this property

Citadines City Centre Liverpool

A fitness center, a 24-hour business center, and a business center are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a flat-screen TV. Additional amenities include an electric kettle, free local calls, and free bottled water.
Citadines City Centre Liverpool offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Family friendly

  • High chair

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 4:00 AM to 1:00 PM for a fee: GBP 9 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe at front desk

Location highlights

  • In the city center
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 100 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for up to GBP 50 for all bookings on the day of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 9 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quest Liverpool City Centre Aparthotel
Quest Liverpool City
Quest Liverpool City Liverpool
Quest Liverpool City Centre Liverpool
Quest Liverpool City Centre Aparthotel
Quest Liverpool City Centre Aparthotel Liverpool

Frequently asked questions

Is Citadines City Centre Liverpool pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Citadines City Centre Liverpool?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Citadines City Centre Liverpool?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Citadines City Centre Liverpool located?

Located in Liverpool City Centre, this aparthotel is steps from Liverpool Playhouse and Liverpool ONE. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are also within 15 minutes. Liverpool Central Station is only a 3-minute walk and Liverpool Lime Street Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citadines City Centre Liverpool Reviews

9.4

Exceptional

9.6

Cleanliness

10

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 866 out of 1195 reviews
Rating 8 - Good. 240 out of 1195 reviews
Rating 6 - Okay. 55 out of 1195 reviews
Rating 4 - Poor. 16 out of 1195 reviews
Rating 2 - Terrible. 18 out of 1195 reviews

Reviews

Verified

10/10 Excellent

Maveleigh

Liked: Cleanliness, check-in, listing accuracy
Clean room great staff nice kitchenette
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness
friendly staff and close to everything
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jo-Anne

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location. Clean. The staff are friendly and professional.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, amenities, communication
Great location, lovely place, great staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sigurdur

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

sue

Liked: Cleanliness, check-in, communication, listing accuracy
Really clean central rooms. Friendly staff we can't wait to return in December
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Priti

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely apartment, clean and very central location. Would recommend. Only downside not enough mirrors and sockets near mirror to get ready.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, listing accuracy
Great location near Railway station Always get a Good Night sleep
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, communication
excellent and great location, the room was a good size and staff really helpful and welcoming , we really enjoyed our stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chong Wei

Liked: Cleanliness, check-in, communication, listing accuracy
Clean and spacious room. Helpful staff, at 24hrs reception. Free coffee at waiting area
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

G

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was great and the staff were excellent.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic stay in the heart of Liverpool , fantastic studio apartment, very friendly staff highly recommend ,thank we will return
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Breanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent room , fab location and friendliness of the staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Hazel

Liked: Cleanliness, check-in, communication, listing accuracy
Staff really helpful and friendly. Clean and modern rooms. Noise from street but it wasn’t too bad and to be expected in middle of city centre.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Modern room, great appliances, friendly staff, free coffee machine available in reception.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, great location, friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

rani

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless and very welcome staff The location is amazing It would be great if they provide parking
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

christian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and tidy room. Reception were friendly and polite. Perftect location! And a good price.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice staff Good coffee Very quiet Really central
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, amenities, communication
The staff were very friendly and professional. I stayed in a spacious 1 bed apartment room, the amenities were excellent. I really liked the great location close to the shops and restaurants.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderfully helpful and friendly. Room immaculate. Location perfect.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was clean, very comfortable and perfect for our needs. Staff were friendly and helpful which added to the overall enjoyable experience. Would definitely recommend to others and visit again in future.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

kelsey

Liked: Cleanliness, amenities, communication
Not far from Q-park. Lovely stay. Very accommodating and spacious rooms. Staff were helpful and friendly too. Will definitely come back!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Room was spot on nice staff. Great location could not fault it would stop there again 👍
Stayed 2 nights in Nov 2025