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Pullman Liverpool

4.0 star property
Waterfront relaxation meets convenient location near M&S Bank Arena, where helpful staff and a delicious breakfast set travelers up for Liverpool adventures

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Photo gallery for Pullman Liverpool

Hypo-allergenic bedding, in-room safe, desk, blackout drapes - Pullman Liverpool (Liverpool)
Deluxe Room, 1 King Bed (Premium) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes - Pullman Liverpool (Liverpool)
Bar (on property) - Pullman Liverpool (Liverpool)
Interior - Pullman Liverpool (Liverpool)
Lobby lounge - Pullman Liverpool (Liverpool)
Located near Royal Albert Dock, Pullman Liverpool provides travelers with a luxurious base featuring practical amenities like dry cleaning services and a 24-hour gym. Guests appreciate in-room WiFi, breakfast at the on-site restaurant, and unwinding with drinks at the hotel bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(87 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Premium)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(42 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • River view

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About the neighborhood

Located on the waterfront, Pullman Liverpool is in The Docks neighborhood and is connected to the convention center. The Beatles Story Museum and Merseyside Maritime Museum are cultural highlights, and travelers looking to shop may want to visit Liverpool ONE and Baltic Market. Looking to enjoy an event or a game? See what's going on at ACC Liverpool or M&S Bank Arena. Guests appreciate the hotel's central location. Visit our Liverpool travel guide
Map
Monarchs Quay, Liverpool, England, L3 4FP

What's nearby

  • Liverpool
    M&S Bank Arena
    2 min walk - 0.1 miles
  • Albert Dock featuring heritage architecture and a bay or harbor
    Royal Albert Dock
    5 min walk - 0.3 miles
  • Beatles Story showing music
    The Beatles Story Museum
    5 min walk - 0.3 miles
  • Christmas reflections on a wet Sunday morning. Taken at Liverpool One on a Samsung S8.
    Liverpool ONE
    9 min walk - 0.5 miles
  • ACC Liverpool
    1 min walk - 0.1 miles

Getting around

  • Liverpool James Street Station
    14 min walk
  • John Lennon Airport (LPL)
    30 min drive

Restaurants

  • Baltic Fleet
    9 min walk
  • What's Cooking
    6 min walk
  • McDonald's
    6 min walk
  • Rudy's Neapolitan Pizza
    6 min walk
  • PanAm Bar & Restaurant
    6 min walk

About this property

Pullman Liverpool

Upscale hotel near ACC Liverpool
Located close to M&S Bank Arena and Royal Albert Dock, Pullman Liverpool provides dry cleaning/laundry services, a bar, and a 24-hour gym. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • A TV in the lobby, 3 meeting rooms, and a front-desk safe
  • A porter/bellhop, an elevator, and a computer station
  • Guest reviews say great things about the breakfast, central location, and helpful staff
Room features
All 216 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch flat-screen TVs with digital channels
  • Free infant beds, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (GBP 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.50 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool

Frequently asked questions

Is Pullman Liverpool pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Pullman Liverpool?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Liverpool?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Pullman Liverpool located?

Located in The Docks, this hotel is steps from ACC Liverpool and M&S Bank Arena. Royal Albert Dock and The Beatles Story Museum are also within 10 minutes. Liverpool James Street Station is 14 minutes by foot and Liverpool Central Station is 18 minutes.

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Reviews

Pullman Liverpool Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 758 out of 1001 reviews
Rating 8 - Good. 174 out of 1001 reviews
Rating 6 - Okay. 37 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for M&S arena. Fast check in. Clean well equipped rooms and fabulous breakfast. Staff super friendly too.
Stayed 1 night in Dec 2025

10/10 Excellent

brendon

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely room, exactly as stated. Wonderful views and easy to get to. Staff were fabulous. Definitely stay again
Stayed 1 night in Nov 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & excellent staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All adequate for our business trip. Good location, great view from the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view of waterfront. Hotel clean and tidy and staff were spot on. Thanks
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very warm welcome and pleasant stay. Great facilities, location and stylish accommodation. Would definitely recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, car park close by. Room good size, could do with a pillow menu.
Stayed 1 night in Oct 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
The room was really modern and spacious with a great view of the channel.
Stayed 1 night in Oct 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting M and S Bank Arena so hotel was very convenient and parking next door was easy. Good food excellent breakfast staff friendly and polite and clean and comfortable facilities.
Stayed 1 night in Oct 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing,went out of their way to make us feel welcome !
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly J

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly. Room and facility very clean. Neighborhood is walkable with many restaurants and things to do nearby.
Stayed 3 nights in Sep 2025

10/10 Excellent

Malakai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great location, friendly staff. 10/10 vibes
Stayed 2 nights in Sep 2025

8/10 Good

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed a few times as though it is pricey at weekends (as a lot of places are in the city now), it's a reliably comfortable stay in a good location with a solid breakfast, and staff always great. Nice to have a coffee from the huge comfy bed in the morning while looking out across the river and waterfront through the massive window. Close to museums, some great restaurants, shopping and transport to the football grounds.
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Lovely comfortable room with terrific shower. Good location for the Albert Dock, the M&S arena and Liverpool1 Good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from staff on arrival, simple and quick check in. Lovely room, great view. Helpful staff, great breakfast, perfect location for the arena. Everyone was so kind and helpful and my friend and I felt safe here. Great stay, would definitely return.
Stayed 2 nights in Oct 2025

6/10 Okay

Jun

Generally quite clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Staff was friendly. Room was clean. Great location.
Stayed 1 night in Sep 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Albert Dock. Good sized room with comfy bed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel with great views, parking is discounted with then, all in all a good experience
Stayed 1 night in Aug 2025

8/10 Good

Inah

Liked: Cleanliness
The view was nice and the room was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Cerys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, comfy bed and fab shower. Staff very attentative.
Stayed 2 nights in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Pullman for 3 nights and really enjoyed our stay. The staff were lovely, the breakfast was great and the room was huge and comfortable. The hotel was a little out of the city centre however that didn’t bother us as we were happy to walk and the weather was great. We would be happy to stay again as it was quiet and near the water.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, comfy bed, good pillows, nice sense of design to the rooms and spaces. Really impressed. Great view from 8th floor.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great location. Will definitely use again.
Stayed 1 night in Jul 2025