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Mercure St Helens

4.0 star property
Guests can unwind with coffee and conversation in the inviting spaces of this hotel, or let their worries fade away in the soothing steam room

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Photo gallery for Mercure St Helens

A Mercure Hotel with a modern glass facade, a visible entrance, and a sign indicating 84 bedrooms and conference facilities. - Mercure St Helens (St Helens)
Reception hall - Mercure St Helens (St Helens)
A hotel room with two beds, a nightstand, a lamp, a window with curtains, and a door. - Mercure St Helens (St Helens)
Miscellaneous - Mercure St Helens (St Helens)
A restaurant with multiple tables, chairs, and a bar area. - Mercure St Helens (St Helens)
Mercure St Helens blends modern comfort with relaxation. Rejuvenate at the Pyramid Leisure Centre spa, savor meals at 92 Restaurant, and enjoy in-room WiFi. The indoor pool and steam room complete this well-appointed retreat.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed

8.4 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a nightstand, a lamp, a window with curtains, and a door.

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a window with curtains, and a door.

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

St Helens is home to Mercure St Helens. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Knowsley Safari Park and The Beatles Story Museum. Looking to enjoy an event or a game? See what's going on at Anfield Stadium or M&S Bank Arena. Visit our St Helens travel guide
Map
Linkway West, St Helens, England, WA10 1NG

What's nearby

  • Citadel Arts Centre
    7 min walk - 0.4 miles
  • St. Helens' World of Glass
    8 min walk - 0.4 miles
  • Theatre Royal
    12 min walk - 0.7 miles
  • Totally Wicked Stadium
    15 min walk - 0.8 miles
  • Sherdley Park
    5 min drive - 1.5 miles

Getting around

  • St Helens Central Station
    14 min walk
  • John Lennon Airport (LPL)
    31 min drive

Restaurants

  • Greggs
    8 min walk
  • Tipsy Tap
    10 min walk
  • McDonald's
    7 min walk
  • McDonald's
    10 min walk
  • Love Balti
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 92 Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 14.95 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Mercure St Helens have a pool?

Yes, this property has an indoor pool.

Is Mercure St Helens pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure St Helens?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure St Helens?

Check-out is at noon. Late check-out is available for a fee.

Where is Mercure St Helens located?

Situated in St Helens, this hotel is within 2 mi (3 km) of Totally Wicked Stadium, Sherdley Park, and Dream. Prescot Clock Museum and Blundells Hill Golf Club are also within 6 mi (10 km). St Helens Central Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure St Helens Reviews

8.4

Very Good

8.8

Cleanliness

7.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 273 out of 545 reviews
Rating 8 - Good. 144 out of 545 reviews
Rating 6 - Okay. 75 out of 545 reviews
Rating 4 - Poor. 26 out of 545 reviews
Rating 2 - Terrible. 27 out of 545 reviews

Reviews

Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel great location, stayed many times
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and was in a good location , free parking was a bonus! Great stay, thank you!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

julie

Liked: Cleanliness, amenities, property conditions & facilities
Free easy parking, very clean hotel and an effort made with the gardens at reception. Very welcoming and great value
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Carol a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized clean room and hotel in a convenient location for public transport and town
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, amenities
Beautiful room, clean, spacious. Great staff and amazing food.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room and quiet
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab service and staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, quick check in. Friendly and informative staff, 24 hour manned front desk, parking inclusive. Food and beverages good. Close to transport links for Merseyside and Greater Manchester. Would happily stay here again,
Stayed 1 night in Mar 2026
Verified

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities
The hotel was easy to find, staff were friendly and helpful and the room was clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good gym and pool, clean room
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Fab little gym and pool steam room sauna jacuzzi
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Max

Liked: Cleanliness, amenities
Good parking, lovely hotel and very nice staff. Lovely short stay but will return on our next visit to St Helens/Liverpool
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfy bed friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

DIANA

Liked: Cleanliness, property conditions & facilities
Room was clean and quiet. The staff were friendly and allowed me to check in early.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Robert Scott

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff were polite, friendly and professional.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Very couteous staff. Helped us with our luggage and always friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Gym is a huge bonus
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Loic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location an very clean
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

OLUWATOSIN VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and serene atmosphere. Lots of dining options nearby and cinemas too.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Eilish

Liked: Cleanliness, amenities, property conditions & facilities
The reception area was beautifully decorated for Christmas. All of the staff were wonderful warm and welcoming. The room was fresh and modern and very clean. The hotel location is great for quick access to local shops.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Simon

Excellent stay in nice clean room followed by a lovely breakfast.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
The reception staff were friendly and welcoming. My room was spotless and the bed was very comfortable. I didn't use any of the amenities so can't comment on that. I was very pleased with the Mercure and would stay there again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Colin

Liked: Staff & service, property conditions & facilities
Pleasant hotel with friendly and helpful staff, room was spacious and comfortable. The hotel is convenient for the Totally Wicked Stadium
Stayed 1 night in Aug 2025
Verified

8/10 Good

Peter

Liked: Amenities, property conditions & facilities
The room was spacious, clean and warm. The en-suite had a bath and a shower. On site free parts bonus. I have stayed here before and will use this hotel again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious, modern & clean. Parking was easy, safe & free. Breakfast was very good 👍
Stayed 1 night in Oct 2025