Mercure St Helens

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Photo gallery for Mercure St Helens

A Mercure Hotel with a modern glass facade, a visible entrance, and a sign indicating 84 bedrooms and conference facilities. - Mercure St Helens (St Helens)
An indoor swimming pool with clear water, tiled walls, and a visible leisure club named 'PYRAMID' in the background. - Mercure St Helens (St Helens)
A spacious lobby with a high ceiling, modern furniture, and a large glass door leading outside. - Mercure St Helens (St Helens)
A restaurant with multiple tables, chairs, and a bar area. - Mercure St Helens (St Helens)
A hotel room with two beds, a nightstand, a lamp, a window with curtains, and a door. - Mercure St Helens (St Helens)
Luxury
4.0 star property
8.4

Very good

Upscale hotel

You can look forward to a coffee shop/cafe, a bar, and a health club at Mercure St Helens. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at 92 Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a hot tub.

Popular amenities

  • Free WiFi

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 4 of 4 rooms

Classic Room, 1 King Bed

8.4 out of 10
Very good
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

St Helens is home to Mercure St Helens. Cavern Club and Theatre Royal are cultural highlights, and some of the area's activities can be experienced at Royal Albert Dock and West Derby Golf Club. Looking to enjoy an event or a game? See what's going on at Anfield Stadium or M&S Bank Arena. Visit our St Helens travel guide
Map
Linkway West, St Helens, England, WA10 1NG

What's nearby

  • Cineworld St Helens
    4 min walk - 0.3 miles
  • Citadel Arts Centre
    7 min walk - 0.4 miles
  • St. Helens' World of Glass
    8 min walk - 0.4 miles
  • Theatre Royal
    12 min walk - 0.7 miles
  • Totally Wicked Stadium
    15 min walk - 0.8 miles

Getting around

  • St Helens Central Station
    14 min walk
  • John Lennon Airport (LPL)
    27 min drive

Restaurants

  • The Sefton
    11 min walk
  • McDonald's
    10 min walk
  • CafeZinho
    10 min walk
  • Starbucks
    7 min walk
  • The Nelson
    7 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 92 Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 14.95 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Mercure St Helens have a pool?

Yes, this property has an indoor pool.

Is Mercure St Helens pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure St Helens?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure St Helens?

Check-out is at noon. Late check-out is available for a fee.

Where is Mercure St Helens located?

Situated in St Helens, this hotel is within 1 mi (2 km) of Totally Wicked Stadium and Theatre Royal. Sherdley Park and Dream are also within 2 mi (3 km). St Helens Central Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure St Helens Reviews

8.4

Very Good

8.8

Cleanliness

7.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 292 out of 586 reviews
Rating 8 - Good. 157 out of 586 reviews
Rating 6 - Okay. 79 out of 586 reviews
Rating 4 - Poor. 28 out of 586 reviews
Rating 2 - Terrible. 30 out of 586 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
clean and quiet, everything good in room
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for business meetings nearby. Staff were so helpful, food was very good and the pool is the added bonus.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful on check in and with directing you round the local area. Rooms were fantastic, very comfy beds. Ideal for town centre being so close.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel great location, stayed many times
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm from St helens and every time I go to St Helens I stay at the mecure - every time I arrive at the hotel - the staff at the hotel always give me a lovely welcome back home.- it's always nice to be recognised and acknowledged by the staff - the last time I stayed at the mecure the girl on the desk who checked me in said - I don't need to tell you were anything in the hotel is - because you stay so often that practically live here!!! Which I find really humerous. Victoria who works in the hotel restaurant is amazing at her job she's always so friendly and welcoming - I don't think she gets enough praise for the amazing job that she does she works really hard.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and was in a good location , free parking was a bonus! Great stay, thank you!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized clean room and hotel in a convenient location for public transport and town
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Free easy parking, very clean hotel and an effort made with the gardens at reception. Very welcoming and great value
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel was easy to find, staff were friendly and helpful and the room was clean.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception and bar staff. Gym good. Will stay again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful room, clean, spacious. Great staff and amazing food.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfy bed friendly staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room and quiet
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Good parking, lovely hotel and very nice staff. Lovely short stay but will return on our next visit to St Helens/Liverpool
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location an very clean
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, quick check in. Friendly and informative staff, 24 hour manned front desk, parking inclusive. Food and beverages good. Close to transport links for Merseyside and Greater Manchester. Would happily stay here again,
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Excellent stay in nice clean room followed by a lovely breakfast.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Gym is a huge bonus
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good gym and pool, clean room
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating when we need to leave the car prior to an event and before check in at 3pm. Breakfast was reasonable and part of a deal booked through Expedia. When asked for fresh items, provided these. Had gf options also for breakfast. Reception open 24 hours but no out of hours food options on our return on Sunday as advertised or informed. Bar available and reasonably priced. Have used the same hotel when visiting area before and would happily return.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fab little gym and pool steam room sauna jacuzzi
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and serene atmosphere. Lots of dining options nearby and cinemas too.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff were polite, friendly and professional.
Stayed 1 night in Dec 2025