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Hotel Indigo Liverpool City Centre by IHG

Property class: 4

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Photo gallery for Hotel Indigo Liverpool City Centre by IHG

An outdoor seating area with tables and chairs, a planter with flowers, and a view of a historic building with towers in the background. - Hotel Indigo Liverpool City Centre by IHG (Liverpool)
A bar area with a neon sign, multiple seating options including booths and tables, and a patterned floor. - Hotel Indigo Liverpool City Centre by IHG (Liverpool)
A row of metal filing cabinets in a hallway. - Hotel Indigo Liverpool City Centre by IHG (Liverpool)
A modern hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a mirror, and a bathroom visible through an open door. - Hotel Indigo Liverpool City Centre by IHG (Liverpool)
A buffet setup with a bowl of mixed berries and yogurt, a wooden serving board, and various food containers in the background. - Hotel Indigo Liverpool City Centre by IHG (Liverpool)
Located close to Cavern Club and Liverpool Pier Head Ferry Terminal, Hotel Indigo Liverpool City Centre by IHG provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, Chapel + Barrel, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a nightstand with a lamp, a wardrobe, and a colorful wall decoration.

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(101 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

A modern bathroom with a white sink, a mirror, and a shower area.

Standard Room, 1 Double Bed, Accessible

9.2 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, and a large wall mural.

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Stocked Minibar)

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a bathroom visible through an open door.

Standard Room, 1 Double Bed (Stocked Minibar)

9.4 out of 10
Exceptional
(17 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a nightstand with a lamp, a wardrobe, and a colorful wall decoration.

Standard Room

9.2 out of 10
Wonderful
(60 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, 1 Double Bed

A modern hotel room with a large bed, a blue accent chair, a small side table, a desk with a chair, and a colorful wall decoration.

Premium Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

A hotel room with two beds, a desk, and a large wall mural.

Premium Room, 2 Twin Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

DOUBLE WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

View all photos for 1 Double Standard Stocked Minibar

Hypo-allergenic bedding available, minibar (free items), in-room safe

1 Double Standard Stocked Minibar

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE Accessible

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Liverpool City Centre, a neighborhood in Liverpool, Hotel Indigo Liverpool City Centre by IHG is near a metro station. Cavern Club and The Beatles Story Museum are cultural highlights, and some of the area's activities can be experienced at Liverpool Pier Head Ferry Terminal and Royal Albert Dock. Looking to enjoy an event or a game? See what's going on at M&S Bank Arena or Anfield Stadium. Visit our Liverpool travel guide
Map
10 Chapel Street, Liverpool, England, L3 9AG

What's nearby

  • A brightly lit Christmas tree with heart-shaped lights in a city square.
    Liverpool ONE
    5 min walk - 0.3 miles
  • A souvenir shop with memorabilia and a red telephone booth.
    Cavern Club
    6 min walk - 0.4 miles
  • A river with a boat docked at a pier, a large brick building with arches, and a red-brick structure with columns.
    Royal Albert Dock
    9 min walk - 0.5 miles
  • A collection of guitars and amplifiers in a room with green walls and posters.
    The Beatles Story Museum
    14 min walk - 0.8 miles
  • A modern building with a curved facade and illuminated signage reading "Convention Centre".
    M&S Bank Arena
    14 min walk - 0.8 miles

Getting around

  • Moorfields Station
    4 min walk
  • John Lennon Airport (LPL)
    33 min drive

Restaurants

  • The Coffee
    2 min walk
  • Rudy's
    4 min walk
  • Moose Coffee
    3 min walk
  • Starbucks
    3 min walk
  • The Railway Tavern
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 10 per night); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 19.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chapel + Barrel
  • Chapel + Barrel

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 10 per night(1640 ft away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Indigo Liverpool City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Indigo Liverpool City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Indigo Liverpool City Centre by IHG?

Check-out is at 11 AM. Late check-out is available for GBP 40.00 (subject to availability).

Where is Hotel Indigo Liverpool City Centre by IHG located?

Located in Liverpool City Centre, this boutique hotel is within a 10-minute walk of Liverpool ONE, Liverpool Pier Head Ferry Terminal, and Cavern Club. Royal Albert Dock and Liverpool Empire Theatre are also within 1 mi (2 km). Moorfields Station is only a 4-minute walk and Liverpool James Street Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Indigo Liverpool City Centre by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 674 out of 1054 reviews
Rating 8 - Good. 285 out of 1054 reviews
Rating 6 - Okay. 58 out of 1054 reviews
Rating 4 - Poor. 20 out of 1054 reviews
Rating 2 - Terrible. 17 out of 1054 reviews

Reviews

Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located clean and friendly property
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and helpful/friendly staff!
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good. Staff was helpful and lobby restaurant was decent. The only subtraction would be the bed mattress was stiff and pillows thin and dense.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, very welcoming staff who were happy to help, Breakfast was plentiful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nanggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, good relation cost-value, the room was comfortable and clean.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City centre location, modern hotel and rooms and great staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well managed and conveniently located hotel, just on the edge of the heart of Liverpool's city center. An easy walk to the docks and other points of interest. Very friendly and helpful staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, would highly recommend.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

maddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location. Staff really friendly to my daughter and friend . They loved the room and especially the aircon ! Great location to explore Liverpool by foot . What a bargain !
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Good price for what it is
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indigo was really modern well designed hotel. The staff were really nice, and helpful. The resturant food was amazing. Would definitely stay there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and having a small gym was great. Staff all very helpful
Stayed 3 nights in May 2026
Verified review

8/10 Good

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
I think breakfast was a bit of a let down, the continental side of the breakfast could have been better, and the cooked breakfast should have been all you can eat. The room was alright, we had WiFi, and the bathroom was clean as it should be. The car park was value for money, the ambience of the hotel was welcoming and very nice. The location was great not far from the centre of town. Plenty of restaurants and bars.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel, staff are very friendly. Food is excellent
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and the breakfasts were really tasty
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent The workers were really friendly and really helpful
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel central . Great staff great breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean / good staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bed, so comfortable. A lovely place to stay and was a really quiet night’s sleep. Friendly staff and had everything you’d need in a hotel.
My first impression
The cookie (from the menu)
Cute little Beatles nod
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Unnur Ósk

Liked: Cleanliness, staff & service, amenities
Good location and good hotel
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Quiet. Friendly and courteous staff.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location excellent service
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean room parking discount too
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel - central to city centre
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Judie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really welcoming friendly and helpful. Breakfast was brilliant with plenty of hot and cold choices
Stayed 1 night in Apr 2026