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Holiday Inn Express Albert Dock by IHG

3.0 star property
Liverpool's vibrant city life unfolds right outside, with Royal Albert Dock and landmarks steps away. The staff's warm welcome sets the tone.

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Photo gallery for Holiday Inn Express Albert Dock by IHG

Property entrance - Holiday Inn Express Albert Dock by IHG (Liverpool)
Desk, blackout drapes, free cribs/infant beds, free WiFi - Holiday Inn Express Albert Dock by IHG (Liverpool)
Exterior - Holiday Inn Express Albert Dock by IHG (Liverpool)
Restaurant - Holiday Inn Express Albert Dock by IHG (Liverpool)
Interior - Holiday Inn Express Albert Dock by IHG (Liverpool)
Holiday Inn Express Albert Dock places travelers in Liverpool's heart, near The Beatles Story Museum and M&S Bank Arena. Guests enjoy a breakfast buffet, in-room WiFi, and dry cleaning services. Previous visitors consistently praise the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(16 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(57 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(36 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

8.6 out of 10
Excellent
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (Albert Dock View, Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds (Albert Dock View, Free Hot Breakfast)

9.2 out of 10
Wonderful
(13 reviews)
  • Water view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Liverpool, Holiday Inn Express Albert Dock by IHG is in the city center. The Beatles Story Museum and Museum of Liverpool are cultural highlights, and some of the area's notable landmarks include Royal Liver Building and Cavern Club. Check out an event or a game at M&S Bank Arena, and consider making time for Knowsley Safari Park, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Liverpool travel guide
Map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD

What's nearby

  • Royal Albert Dock
    Royal Albert Dock
    1 min walk - 0.0 miles
  • The Beatles Story Museum
    The Beatles Story Museum
    2 min walk - 0.1 miles
  • M&S Bank Arena
    M&S Bank Arena
    3 min walk - 0.2 miles
  • Liverpool ONE
    Liverpool ONE
    9 min walk - 0.5 miles
  • ACC Liverpool
    3 min walk - 0.2 miles

Getting around

  • Liverpool James Street Station
    10 min walk
  • John Lennon Airport (LPL)
    36 min drive

Restaurants

  • The Bierkeller
    8 min walk
  • Heavenly Desserts Liverpool
    7 min walk
  • Baltic Fleet
    9 min walk
  • The Waterfront Cafe
    6 min walk
  • Pump House
    5 min walk

About this property

Holiday Inn Express Albert Dock by IHG

Hotel near The Beatles Story Museum
Located close to Royal Albert Dock and M&S Bank Arena, Holiday Inn Express Albert Dock by IHG provides a free breakfast buffet, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, smoke-free premises, and meeting rooms
  • A banquet hall, coffee/tea in the lobby, and a TV in the lobby
  • Laundry services, a front-desk safe, and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 130 rooms offer amenities such as free WiFi. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with satellite channels
  • Free infant beds, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (21 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express Albert Dock by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Holiday Inn Express Albert Dock by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Albert Dock by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Albert Dock by IHG located?

Located in The Docks, this hotel is steps from The Beatles Story Museum, Royal Albert Dock, and M&S Bank Arena. Museum of Liverpool and Liverpool ONE are also within 10 minutes. Liverpool James Street Station is 10 minutes by foot and Liverpool Central Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Albert Dock by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 654 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location, large room and good breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a converted brick warehouse and the refurbishment is really creative. Clean, quiet rooms. Great location
Stayed 1 night in May 2026
Verified

10/10 Excellent

Naomi

Friendly staff ,great choice at breakfast.close to close to good restaurants.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Great location, superb hotel, friendly staff and a very enjoyable stay.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Hayley

Liked: Cleanliness
Good Location, Great breakfast - would stay again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was lovely. Staff very friendly and helpful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities
Great hotel, nice and helpful people Rooms and the hotel is clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy checkin, good location.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Melanie

Liked: Amenities, property conditions & facilities
Fantastic views from the room over Albert Docks, hotel was in great location short stroll to town centre. Room was spacious but could do with a king size bed, personally I can’t be dealing with a double.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great location in Albert Dock, comfortable clean rooms, and great value.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Laraine

Liked: Cleanliness, staff & service
Fabulous location with fantastic staff but rooms are tired and minor upgrades would make this 5/5
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

jean

Liked: Cleanliness, amenities, property conditions & facilities
Staff at the hotel were so polite and helpful - fabulous breakfast, room clean and well stocked.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Great staff clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous staff, great location, yummy breakfast
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Petersky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were GREAT.....
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities
Clean Room , frendly staff , Nice area
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Wahab

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and value for money!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot fault this hotel great location staff excellent, very friendly and helpful, breakfast included in stay but really good the room clean and spacious have stayed before and will stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, location and breakfast was very good
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent hotel clean great place to stay cannot fault the place.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, especially for tours
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Vivienne

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay / dock view / good sized room : lots of choice for breakfast /staff courteous : room very clean / very good all round
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Staff are all very friendly, amenities are very clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
Nice hotel. Great view from bedroom overlooking the Albert Dock
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time we have stayed, brilliant stay as expected. Lovely hotel, always clean, tidy, quiet and warm. Staff go above and beond. Will definitely stay again!
Stayed 1 night in Dec 2025