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Hilton Liverpool City Centre

Property class: 4

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Photo gallery for Hilton Liverpool City Centre

A spacious lobby with a modern staircase, comfortable seating, and large windows. - Hilton Liverpool City Centre (Liverpool)
A modern restaurant with a bar area, multiple seating options, and contemporary lighting fixtures. - Hilton Liverpool City Centre (Liverpool)
A modern bar area with a circular seating arrangement, a bar counter, and overhead lighting. - Hilton Liverpool City Centre (Liverpool)
A modern hotel room with a large bed, a glass partition, a bathroom with a bathtub, and a city view. - Hilton Liverpool City Centre (Liverpool)
A modern lobby with a reception desk, seating area, staircase, and large windows. - Hilton Liverpool City Centre (Liverpool)
Liverpool ONE and Cavern Club are located near Hilton Liverpool City Centre, which provides a terrace, dry cleaning/laundry services, and a bar. The on-site restaurant, The Exchange, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed

A modern building with a glass facade, a green park area, and a tower in the background.

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

A modern hotel room with a large bed, bedside tables, a desk, and a view of the hallway.

Presidential Suite, 1 Double Bed

  • 81 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

A hotel room with a bed, a desk with a chair, a television, and a painting on the wall.

Family Room, Multiple Beds

7.0 out of 10
Good
(4 reviews)
  • 27 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a chair, a television, and a wall-mounted lamp.

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

A hotel room with a bed, a desk with a lamp, a chair, and a telephone.

Executive Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Park View

A hotel room with a sectional sofa, a single bed, a flat-screen TV, and a large window offering a view of buildings and trees.

Executive Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Guest)

A hotel room with a bed, a desk with a chair, a television, and a painting on the wall.

Room, 2 Twin Beds (Guest)

8.0 out of 10
Very good
(12 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (King)

A hotel room with a bed, a chair, a TV, a window with curtains, and a view of buildings.

Executive Room, 1 King Bed (King)

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (King)

A modern living room with a sofa, a coffee table, a flat-screen TV, and a lamp.

Suite, 1 King Bed, Corner (King)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (King Guest)

A hotel room with a large bed, a desk with a chair, a television, and a wall-mounted lamp.

Room, 1 King Bed (King Guest)

8.6 out of 10
Excellent
(78 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Liverpool, Hilton Liverpool City Centre is in the city center and near a train station. Travelers eager for a bit of culture can stop by Cavern Club, while those who have shopping on the agenda may want to visit Liverpool ONE and Cheshire Oaks Designer Outlet. Looking to enjoy an event or a game? See what's going on at M&S Bank Arena or Anfield Stadium. Spend some time exploring the area's activities, including golfing. Visit our Liverpool travel guide
Map
3 Thomas Steers Way, Liverpool, England, L1 8LW

What's nearby

  • A brightly lit Christmas tree with heart-shaped lights in a city square.
    Liverpool ONE
    1 min walk - 0.1 miles
  • A river with a boat docked at a pier, a large brick building with arches, and a red-brick structure with columns.
    Royal Albert Dock
    4 min walk - 0.3 miles
  • A modern building with a curved facade and illuminated signage reading "Convention Centre".
    M&S Bank Arena
    7 min walk - 0.4 miles
  • A brick building with a Beatles Story Exhibition sign and a submarine illustration.
    The Beatles Story Museum
    7 min walk - 0.4 miles
  • A souvenir shop with memorabilia and a red telephone booth.
    Cavern Club
    7 min walk - 0.4 miles

Getting around

  • Liverpool James Street Station
    7 min walk
  • John Lennon Airport (LPL)
    28 min drive

Restaurants

  • Bean Coffee Roasters
    4 min walk
  • JOE & THE JUICE
    2 min walk
  • Thoughtfully Cafe
    3 min walk
  • Caffè Nero
    4 min walk
  • The Place To Eat
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 30 per day)
  • Valet parking on site (GBP 45 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pima Bar
  • The Exchange

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night, plus a deposit of GBP 100 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 30 per day
  • Valet parking fee: GBP 45 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property has a strict no-smoking policy. Violators will be subject to penalties (GBR 150).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hilton Liverpool City Centre pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 100 per stay and a fee of GBP 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for GBP 30 per day. Valet parking is available for GBP 45 per night.

What time is check-in at Hilton Liverpool City Centre?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of GBP 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hilton Liverpool City Centre?

Check-out is at 11:00 AM.

Where is Hilton Liverpool City Centre located?

Located in the heart of Liverpool, this hotel is within a 5-minute walk of Liverpool ONE and Royal Albert Dock. Cavern Club and M&S Bank Arena are also within 10 minutes. Liverpool James Street Station is 7 minutes by foot and Liverpool Central Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Liverpool City Centre Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 534 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, nice rooms
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice clean room, Hotel and restaurant didn't feel busy even though there were football matches on at the weekend. Excellent location to go for a walk around Albert Dock or the city centre.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always top class service
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were really helpful - room was very clean and had everything I needed. No noise at night. I would go back.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location. It’s close to Liverpool One, the Albert Docks and the bus terminal for public transportation. The rooms were clean and the staff were incredible, if you needed anything, they were there to help.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is amazing staff are really great helpfull.at all times very clean organise best hotel.in liverpool
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , Excellent Breakfast . Friendly staff .
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super central location
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff were wonderful and couldn't do enough for you. I didn't have any shower gel in my room, the container was completely empty, luckily I travel with miniatures otherwise that wouldn't have been a very nice shower! I had to speak to the house keeper when I came back up to my room on my 2nd day as the shower gel had not been refilled despite my room being done already. I also booked a King room, and was given a twin - I was very much looking forward to having a king bed to myself!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for visiting Liverpool - just across from Albert Dock and it’s tourist attractions and restaurants. Modern hotel, very comfortable air conditioned room
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in great location
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful, friendly staff organised an early check-in and took our bags to the room. Room was large with huge king size bed (not two singles together) that was really comfortable. Only point would be the aircon didnt work too well.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay friendly helpful staff fantastic breakfast and rooms
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Slightly tired.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room brilliant staff very helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here for 1 night. Excellent location very close to shops, bars, Albert Dock. Very friendly staff and room had a great view.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel and extremely convenient for the shops, Mersey Docks and bar areas too .
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Lovely stay, great location
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Aspects of the room were starting to look tiered especially the bathroom which had a few loose tiles on the floor. The one complaint is that bottle water was not refreshed in the room after the first night. Expected better given the current extreme weather.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, very helpful staff
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Hilton ahead of going to the football. The hotel is in a convdnient location, which prompted me to book. We had a major issue with security and when we went to check into our room a couple were already im there. It transpired that their key had opened our room. This was very worrying. After a trip to the front desk, we were given a new key snd room but it left me feeling very unsettled. The mamager took this issue very seriously but the front desk staffI initially spoke to did not.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Yes shops very near by room clean staff friendly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Read some terrible reviews but we found our room to be very spacious and clean, the bed was very comfortable, air con worked, tv etc. No complaints at all. Staff were friendly and location is perfect.
Stayed 1 night in Apr 2026