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Hillcrest Liverpool Central

2.0 star property
Hotel with a 24-hour front desk, steps from Liverpool ONE

Choose dates to view prices

Close to Liverpool ONE and The Beatles Story Museum, Hillcrest Liverpool Central has plenty to offer. Stay connected with free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Double Room

Economy Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Double Room

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Laptop workspace
Daily housekeeping
Desk
Heating
Blackout drapes/curtains
Private bathroom
Television
Laptop workspace
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Laptop workspace
Daily housekeeping
Desk
Heating
Blackout drapes/curtains
Private bathroom
Television
Laptop workspace
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room, City View

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Daily housekeeping
Laptop workspace
Desk
Heating
Blackout drapes/curtains
Private bathroom
Television
Laptop workspace
Daily housekeeping
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Basic Quadruple Room

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Daily housekeeping
Laptop workspace
Desk
Heating
Blackout drapes/curtains
Private bathroom
Television
Laptop workspace
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

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About the neighborhood

Map
12 Gradwell St, Liverpool, England, L1 5AQ

What's nearby

  • Liverpool ONE - 1 min walk - 0.0 miles
  • Royal Albert Dock - 7 min walk - 0.4 miles
  • M&S Bank Arena - 9 min walk - 0.5 miles
  • The Beatles Story Museum - 9 min walk - 0.5 miles
  • Liverpool Pier Head Ferry Terminal - 12 min walk - 0.7 miles

Getting around

  • Liverpool Central Station - 7 min walk
  • John Lennon Airport (LPL) - 31 min drive

Restaurants

  • ‪Clockworks - ‬1 min walk
  • ‪Salt House Tapas Liverpool - ‬2 min walk
  • ‪Kazimier Garden - ‬2 min walk
  • ‪Albert's Schenke - ‬3 min walk
  • ‪Turtle Bay Liverpool Hanover St - ‬2 min walk

About this property

Hillcrest Liverpool Central

Hotel near Royal Albert Dock
Close to Liverpool ONE and The Beatles Story Museum, Hillcrest Liverpool Central has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A 24-hour front desk
Room features
All 54 rooms include comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with free toiletries
  • Heating, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hillcrest Liverpool Central Hotel
Hillcrest Liverpool Central Liverpool
Hillcrest Liverpool Central Hotel Liverpool

Frequently asked questions

Is Hillcrest Liverpool Central pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hillcrest Liverpool Central?

This hotel doesn't offer parking.

What time is check-in at Hillcrest Liverpool Central?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hillcrest Liverpool Central?

Check-out is at 11:00 AM.

Where is Hillcrest Liverpool Central located?

Located in Ropewalks, this hotel is within a 10-minute walk of Liverpool ONE and Royal Albert Dock. The Beatles Story Museum and M&S Bank Arena are also within 15 minutes. Liverpool Central Station is 7 minutes by foot and Liverpool James Street Station is 9 minutes.

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Reviews

Hillcrest Liverpool Central Reviews

6.2

7.2

Cleanliness

6.0

Amenities

7.2

Staff & service

6.4

Eco-friendliness

5.8

Property conditions & facilities
Rating 10 - Excellent. 21 out of 100 reviews
Rating 8 - Good. 23 out of 100 reviews
Rating 6 - Okay. 17 out of 100 reviews
Rating 4 - Poor. 17 out of 100 reviews
Rating 2 - Terrible. 22 out of 100 reviews

Reviews

8/10 Good

PING YAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall for a backpacker is a good short stay hotel !
Stayed 1 night in Aug 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, amenities
Could do with a lick of paint but very clean room and bathroom, comfy bed, good location. Overall great value for money
Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely shocking hotel rude staff and full of junkys
Stayed 1 night in Oct 2025

4/10 Poor

Mohamed

Stay away please

Bed sheets were very dirty please see attached images, matrass is completely worn out and very uncomfortable causing back pain, staff at reception was very rude, place has no lift operating. Terrible place to stay, wouldn't recommend anyone to stay at Hillcrest Hotel unless the issues are fixed.
Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service
If you want a cheap stay in the centre of Liverpool The Hillcrest Liverpool Central is ideal. The room was small but it was cosy & well furnished. The negatives was the bed wasn't very comfortable and the reception on tge tv was very poor so you couldn't watch any programs. There was a bit of nouse in the early hours.
Stayed 1 night in Mar 2025

2/10 Terrible

Simran

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the property does not advertise the correct scenario, room is too small and we have been given room which is designed for accessibility. The wash basin was too low for height, water was coming out of showers
Stayed 2 nights in Jan 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small room but clean & comfortable

We received an email on the day saying the lift was out of order. Unfortunately we were already on our way and, it being Grand National weekend, this was the only room available. Our room was on the 5th floor, and to be fair we were offered help with our luggage, but we only had a small weekend bag. The room was very smal, wouldn't call it a double room, the bed only just fitted. However, it was clean and comfortable and it was only for one night. We had intended to do some shopping but, because the room was on tbe 5th floor with no lift, we just unpacked showered, and went out again to the comedy show, as we couldn't face the climb more than once
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent budget rooms in a convenient location to shopping and siteseeing. The room and hotel itself were very clean. The staff were friendly and helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Angel adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Todo excelente el único detalle es que el elevador no funciona y subir al quinto piso con maleta
Stayed 1 night in Oct 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location for pubs etc
Stayed 1 night in Oct 2025

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like about this property . We were.5 floors up with no lift no email to let me know .it was broken I would have cancelled. If informed. Rooms tiny smelly stuck of weed..got moved to lower floor but that room was worse . The place is a wreck look elsewhere
Stayed 3 nights in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service
Lifts not working and stairs a bit taxing.
Stayed 1 night in Sep 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
The hotel was very central was clean on arrival unfortunately the lift was broken but would stay again.
Stayed 3 nights in Sep 2025

2/10 Terrible

Gunther

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lift has not been working for over 6 months, no attempt to repair. Accommodation was no the 5th floor. Reception on lower ground floor. Despite being informed after my booking I had no reply to state which floor my accommodation would be. Impossible scenario at check in.
Stayed 2 nights in Sep 2025

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was advertised as delux… far from. Room advertised as having a city view… one small window almost too high up to see out of and limited view. Room on top floor and lift out of action. Only told on arrival. Not a great experience.
Stayed 1 night in May 2025

4/10 Poor

Geoffrey

Liked: Cleanliness
My original room was on the 5th floor and I was notmtold that the lift had been out of order for 6 moths! Had I known I wouldn't have booked the room. I was moved to a 2nd hotel No 105 about 5 mins walk away. The room was on the first floor. Fine. From about 18:00 to 02:00 I was subjected to the beat of a heavy base guiter and drums.They reverberated throuth the walls and floor and the bed frame making it impossible to sleep. The kettle had to be changed and the remote for the tv only had one battery in it. These things shoulld have been rectified before I checked in. Also the breakfast that was promised on the web site was not available.
Stayed 3 nights in Jul 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hillcrest Liverpool Central a disappointment

Arrived and had to navigate steps down to reception. Then got told lift not working. Our bonus was they'd moved us to the third floor from the sixth. Managed to find out room which was very cramped and poorly laid out. The stairs looked as if they hadn't been cleaned or maintained in quite some time. Bed looked as if it had been made by a child using scrap timber and was not particularly comfortable. View from room not very pleasant and it was very noisy. Believe this establishment was only created around 18 months ago, it looked and felt more like 18 years, with nothing done in the interim. overall was so bad, we checked out after one night and found another much nicer establishment.
Stayed 3 nights in Jul 2025

6/10 Okay

Rene

Liked: Amenities
The experience was OK at this
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Disliked: Property conditions & facilities
the front fire door was locked unbearable
Stayed 1 night in Jul 2025

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel liegt sehr zentral gelegen und ist toll !! Das Personal ist sehrcfreundlich und hilfsbereit ! Wenn da nur nicht die Sache mit dem kaputten Lift wäre ..... Ich habe trotzdem schon eine weitere Buchung voorgenommen. Werde also bald nochmals ein paar wenige Nächte dort verbringen .... 😄
Stayed 4 nights in Jul 2025

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely still, only thing was the lift wasn't working and we was on the 5th floor, but something that can not be helped
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First impressions were that the hotel is dodgy as we had to enter through a side door and go into the basement to access the reception. We were provided with a room on the fourth floor having to climb six floors worth of stairs that were ridiculously steep. The first room we were given had a door that would not lock and staff allowed us to change rooms. The second bathroom stank of weed and both rooms were cramped despite allegedly being for two people. The first night we heard someone loudly singing in the shower and on the second night we were unable to sleep as we kept hearing doors slamming and drunken people talking loudly and shouting. At least the staff were friendly and the hotel is located in a convenient place, I guess.
Stayed 2 nights in Jun 2025

4/10 Poor

mark

Disliked: Staff & service
When you on the
Stayed 1 night in Jun 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, room comfort

Great stay

Excellent customer service and a great place right in the heart of the City. Reception staff were so helpful and eager to help.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jan Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near to the City Center. Accessible to essentials.

What I love about this hotel is its proximity to the bus station and the city center. The rooms are nice and tidy, and I love that there is an electric kettle, a selection of tea and coffee for the guests. Elevator was unfortunately under repair but nonetheless the stay was awesome.
Stayed 4 nights in Jun 2025

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