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Hillcrest Liverpool Central

2.0 star property

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Photo gallery for Hillcrest Liverpool Central

Reception - Hillcrest Liverpool Central (Liverpool)
Deluxe Double Room, City View | Desk, laptop workspace, blackout drapes, iron/ironing board - Hillcrest Liverpool Central (Liverpool)
Economy Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board - Hillcrest Liverpool Central (Liverpool)
Economy Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board - Hillcrest Liverpool Central (Liverpool)
Reception - Hillcrest Liverpool Central (Liverpool)
Close to Liverpool ONE and Cavern Club, Hillcrest Liverpool Central has plenty to offer. Stay connected with free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Double Room

Economy Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room, City View

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Basic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

About the neighborhood

Located in Ropewalks, a neighborhood in Liverpool, Hillcrest Liverpool Central is in a shopping district and near a metro station. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit The Beatles Story Museum and Knowsley Safari Park. Looking to enjoy an event or a game while in town? See what's happening at Anfield Stadium or ACC Liverpool. Visit our Liverpool travel guide
Map
12 Gradwell St, Liverpool, England, L1 5AQ

What's nearby

  • Liverpool ONE
    Liverpool ONE
    1 min walk - 0.0 miles
  • Cavern Club
    Cavern Club
    6 min walk - 0.4 miles
  • Royal Albert Dock
    Royal Albert Dock
    7 min walk - 0.4 miles
  • The Beatles Story Museum
    The Beatles Story Museum
    9 min walk - 0.5 miles
  • Concert Square
    3 min walk - 0.2 miles

Getting around

  • Liverpool Central Station
    7 min walk
  • John Lennon Airport (LPL)
    31 min drive

Restaurants

  • Bean Coffee Roasters
    4 min walk
  • Thoughtfully Cafe
    3 min walk
  • Caffè Nero
    3 min walk
  • Clockworks
    1 min walk
  • Côte
    3 min walk

About this property

Hillcrest Liverpool Central

Hotel near Royal Albert Dock
Close to Liverpool ONE and Cavern Club, Hillcrest Liverpool Central has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A 24-hour front desk
Room features
All 54 rooms include comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with free toiletries
  • Heating, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Hillcrest Liverpool Central Hotel
Hillcrest Liverpool Central Liverpool
Hillcrest Liverpool Central Hotel Liverpool

Frequently asked questions

Is Hillcrest Liverpool Central pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hillcrest Liverpool Central?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hillcrest Liverpool Central?

Check-out is at 11:00 AM.

Where is Hillcrest Liverpool Central located?

Located in Ropewalks, this hotel is within a 10-minute walk of Liverpool ONE, Royal Albert Dock, and Cavern Club. The Beatles Story Museum and Liverpool Pier Head Ferry Terminal are also within 15 minutes. Liverpool Central Station is 7 minutes by foot and Liverpool James Street Station is 9 minutes.

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Reviews

Hillcrest Liverpool Central Reviews

6.2

7.2

Cleanliness

6.2

Amenities

7.2

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 29 out of 143 reviews
Rating 8 - Good. 30 out of 143 reviews
Rating 6 - Okay. 28 out of 143 reviews
Rating 4 - Poor. 25 out of 143 reviews
Rating 2 - Terrible. 31 out of 143 reviews

Reviews

Verified

6/10 Okay

Oliver

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location rooms very tired, shower rooms very good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom was spotlessly clean, nicely decorated, a huge comfy bed, couldn't fault it... The staff were lovely and friendly.. Easy to find, straight 15 min walk from Lime St Station
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Amenities
Plenty shops and businesses nearby
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Kate

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was a brilliant central location We were warned of no lift but had no idea how gruelling the stairs would be to get to 5th floor, partly as i live in a bungalow and have a bad hip Staff were incredibly helpful and friendly and sorted a problem immediately on arrival following a booking problem with expedia
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesomeness location. Just 10 minutes ish from the Docks. 10 Minutes ish from Line Street Station On a nice quiet lane with a pub next door. But few roads before are all busy but heard nothing. Was on 6th floor with the veiw.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right near the city centre, clean comfy room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For cheap hotels & convenience of location from the coach station, I really didn’t have anything notable to complain about. Lift wasn’t working but we were notified. Room was small but clean and had what we needed for our nights stay. Only gripe we had is the tap/sink had a design flaw because if you turn it on max straight away, which is easily done, you get splashed. Otherwise 0 complaints for our expectations. Staff are friendly, especially the cleaner the following morning! Would book again if ever back in the Liverpool area.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel ideal location in the heart of Liverpool city centre will definitely be staying again 5starts
Stayed 1 night in Oct 2025
Verified

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location for pubs etc
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent budget rooms in a convenient location to shopping and siteseeing. The room and hotel itself were very clean. The staff were friendly and helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

PETER

Liked: Cleanliness, staff & service
The room was clean and the bathroom was spotless
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Kelly

Its an ideal location for shops & bars, clean room nicely decorated, only downfall. No hairdryer & not great choice of tv channels. I know it wasnt the staff at hotrls fault that the lift was out of order, but being on the 5th floor was hard, the stairs were steep & narrow, hasten to say with bad knees. Which is why I've given an average rating.although a member of staff helped with my case. I would stay agsin if the lift was working or asked to stay on a lower floor & haurdryers were provided in the rooms. Other than that, the bed was comfy & the little luxury touches were appreciated.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff courteous and helpful. Plenty of supplies, ie towels toilet rolls etc. Slightly difficult to navigate very steep stairs at the front of the building (lift was broke and had to climb to 6th floor) but staff told us to use back stairs which were much easier
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, room comfort

Great stay

Excellent customer service and a great place right in the heart of the City. Reception staff were so helpful and eager to help.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at a decent price for a city centre location.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Karen

Liked: Amenities
I’m a 60 years old women (solo traveler) I was put in the 5th and the lift was broken I had to climb 10 flights of stairs 😱 The location was great and I can’t fault the staff very friendly, the hotel room are clean but it said the rooms had black out drapes but they haven’t
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Clive

Liked: Cleanliness
Disliked: Staff & service

Well located for one night for single people.

More like a hostel than a hotel - VERY BASIC. Location great, price good.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Charlotte

The room was lovely, lift was out of service. Staff very friendly. The hotel is central to everything
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jan Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near to the City Center. Accessible to essentials.

What I love about this hotel is its proximity to the bus station and the city center. The rooms are nice and tidy, and I love that there is an electric kettle, a selection of tea and coffee for the guests. Elevator was unfortunately under repair but nonetheless the stay was awesome.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great value for money. Perfect for a few lads away for a couple of nights to catch a game
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stop here again this hotel is ok for homeless people or immigrants to stop in I’d like to get my money back . I was ask if I had email about the lift not in working I said no and that I emailed say I’d like to be with my friends and family so was all together and we wasn’t . My husband , friend and my have problems with our lungs and my friend as a problem with her knee so we had a game going up the stairs up to the room so happy that we was on the 3rd floor I ask for a low one but didn’t give us one .
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget hotel, great price for such a central location. No complaints.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not for us!

Staff helpful. Room was very small, very basic, bed was tiny. No view. Stairway was grubby and intimidating, was worried about fire risk too. even though we had already paid, we didn’t stay. Location was good but the price did not match the room or hotel standards.
Stayed 1 night in Sep 2025
Verified

8/10 Good

P

Liked: Staff & service, room comfort

Liverpool for 1 night

Comfortable room however could not get shower to run hot Did the job for a 1 night stay
Stayed 1 night in Feb 2025