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Fenwick Street Hotel by EPIC

2.0 star property

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Photo gallery for Fenwick Street Hotel by EPIC

Superior Double Room with Balcony | In-room safe, blackout drapes, iron/ironing board, WiFi (free) - Fenwick Street Hotel by EPIC (Liverpool)
Exterior - Fenwick Street Hotel by EPIC (Liverpool)
A reception area with a wooden panel wall, a potted plant, a round table, and two chairs. - Fenwick Street Hotel by EPIC (Liverpool)
Lobby - Fenwick Street Hotel by EPIC (Liverpool)
Lobby - Fenwick Street Hotel by EPIC (Liverpool)
Close to Liverpool ONE and Liverpool Pier Head Ferry Terminal, Fenwick Street Hotel by EPIC has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi

Room options

View all photos for Standard Double Room

A neatly made bed with white linens and a dark purple pillow, flanked by two bedside tables with lamps, in a room with floral wallpaper.

Standard Double Room

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

In-room safe, blackout drapes, iron/ironing board, WiFi (free)

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | In-room safe, blackout drapes, iron/ironing board, WiFi (free)

Superior Double Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, blackout drapes, iron/ironing board, WiFi (free)

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room with Balcony

Superior Double Room with Balcony | In-room safe, blackout drapes, iron/ironing board, WiFi (free)

Superior Double Room with Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Liverpool City Centre, a neighborhood in Liverpool, is home to Fenwick Street Hotel by EPIC. Liverpool Pier Head Ferry Terminal and Royal Albert Dock are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Liverpool ONE and Cheshire Oaks Designer Outlet. Looking to enjoy an event or a game? See what's going on at Anfield Stadium or M&S Bank Arena. Visit our Liverpool travel guide
Map
10 FENWICK STREET, Liverpool, England, L2 0UA

What's nearby

  • A brightly lit Christmas tree with heart-shaped lights in a city square.
    Liverpool ONE
    2 min walk - 0.1 miles
  • A souvenir shop with memorabilia and a red telephone booth.
    Cavern Club
    3 min walk - 0.2 miles
  • A historic building with a clock tower, surrounded by modern skyscrapers.
    Royal Liver Building
    4 min walk - 0.3 miles
  • A river with a boat docked at a pier, a large brick building with arches, and a red-brick structure with columns.
    Royal Albert Dock
    8 min walk - 0.4 miles
  • Concert Square
    9 min walk - 0.5 miles

Getting around

  • Liverpool James Street Station
    2 min walk
  • John Lennon Airport (LPL)
    32 min drive

Restaurants

  • The Coffee
    3 min walk
  • Pret a Manger
    2 min walk
  • The Captain Alexander (Wetherspoon)
    1 min walk
  • San Carlo - Liverpool
    2 min walk
  • Caffè Nero
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Virtual front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Fenwick Street Hotel by EPIC pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Fenwick Street Hotel by EPIC?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Fenwick Street Hotel by EPIC?

Check-out is at 11:00 AM.

Where is Fenwick Street Hotel by EPIC located?

Located in Liverpool City Centre, this hotel is within a 10-minute walk of Liverpool ONE, Liverpool Pier Head Ferry Terminal, and Royal Albert Dock. The Beatles Story Museum and M&S Bank Arena are also within 15 minutes. Liverpool James Street Station is only a 2-minute walk and Moorfields Station is 6 minutes.

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Reviews

Fenwick Street Hotel by EPIC Reviews

8.2

Very Good

9.0

Cleanliness

8.6

Amenities

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 23 out of 49 reviews
Rating 8 - Good. 15 out of 49 reviews
Rating 6 - Okay. 5 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 5 out of 49 reviews

Reviews

Verified

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Short walk from docks, shopping centre and bars. Clean and spacious room
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful staff when needed. Great location.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Dermot

Liked: Cleanliness, property conditions & facilities
Good location Good value No reception so need to sort your own check in etc
Stayed 1 night in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpful and friendly staff, Check in process bearing in mind my first time a bit puzzling, but when you understand there process pretty straight forward, overall very pleased.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities
Nice compact room.easy access
Stayed 1 night in Nov 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, amenities
Room as very clean. Comfortable bed. Spacious room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

neil

Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent modern rooms. Easy communication with hotel and entry system straightforward
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal and easy to access via message as no reception. Staff we saw cleaning were polite, room was small but very clean and a good price for one night. If you're staying in a city centre you expect trades people to start early, the binmen and pub delivery drivers did wake us up but on the third floor with the window shut it wasn't too bad. Summertime might be different.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shilane

Liked: Cleanliness, staff & service, amenities
Room was spotless, it does need 2 lightbulbs though. Loved the room and the little touches coffee machine and a kettle is a bonus
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Great location, lovely room Only downsides no WiFi or information regarding WiFi, and the bed was 2 singles pushed together
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Shelby

Liked: Cleanliness, amenities, property conditions & facilities
Great location and nice room—however it was super cold as the heating didn’t work. Unfortunately, we also didn’t realize it’s above a night club so the room was vibrating from the music/bass and was quite loud until 2am.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Bed/pillow were so comfy. Code didnt eork when i got in at midnight but i rang them and they sorted it there and then for me. Great company
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a bargain! Great hotel at the price, and all staff weee very welcoming, friendly and helpful. Would recommend as location was excellent, with very little noise meaning a great sleep despite being centrally located.
Stayed 1 night in Jun 2026
Verified

4/10 Poor

Emma

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is advertised as having Air Conditioning…according to the receptionist this hasn’t worked in months and is going to cost £75,000 to get fixed!!! Instead our attic room was equipped with fans. At least we had those, we met a chap who’s room didn’t have a fan and the receptionist informed him that they didn’t have any spare so we gave him one of ours as without them it would have been unbearable during the heatwave! We booked the superior room with balcony, the balcony was shabby, cigarette butts and rubble all over and the furniture didn’t have any cushions on making them too uncomfortable to sit on. The bed was comfy thankfully and shower was decent and powerful. Distinctly average stay! Won’t stay here again.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Helen

Liked: Cleanliness, staff & service
The noise from the bar downstairs was horrendous.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Paul

The room was indeed neglected. It was cold and dark and dirty. The curtains were dirty the carpet was frayed, bumpy and very badly stained, it was disgusting. Sadly my efforts to raise these matters with Epic Hotels have been completely ignored. We actually checked out of the hotel within thirty minutes of arriving and stayed in a far nicer venue. The least I would expect is a full refund.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Daniel

Disliked: Staff & service, amenities
Staff support non existent
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Allen Van Der

Liked: Cleanliness, amenities, property conditions & facilities
The process of getting in the Hotel / access was not great. It was not clear as to where you would receive the details to get the access codes for entering the building. You would think that it would be via Expedia, but its to your email. I had to call late afternoon as i did not receive the details and luckily upon calling a staff member he was able to forward me an email with details. Once you had the details the process was simple. The room and amenities are good, but staying on the first floor was not ideal as there is a nightclub or bar of some sort below the 1st floor with you feeling and hearing the loud music in your room and floor vibrations. Could not go sleep until it ended later the night. It may not be like that everyday of the week, but being the weekend it wasn't ideal.
Stayed 1 night in May 2026
Verified

2/10 Terrible

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unable to get into the property. Code did not work and there were several people trying to get in. Also they request a deposit which was not returned. wasreturneereturnrd.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ok and clean however there was a bar down stairs and it was too loud I couldn’t sleep until 2am
Stayed 1 night in May 2026
Verified

8/10 Good

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Sehr gute Lage. Gutes Zimmer. Alles i. O.
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Omar rodriguez

Disliked: Cleanliness, property conditions & facilities
No me permitieron el acceso ni un solo día y no me devolvieron el dino , tuve que buscar otro hospedaje de emergencia a las 11 45 de la noche , pésima atención al cliente , jamás lo recomendaría
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Bruce

Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Hugh

Stayed 1 night in Mar 2026
Verified

8/10 Good

James

Stayed 1 night in Apr 2026