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Aparthotel

EPIC Duke Street Townhouse

3.0 star property
Georgian aparthotel in Liverpool

Choose dates to view prices

Rejuvenated in 2021, Duke St Townhouse offers a fresh stay near Royal Albert Dock. Enjoy the convenience of express check-out and connect to WiFi from the comfort of your room.

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Apartment 101 - One-bedroom

Shower, free toiletries, hair dryer, towels

Apartment 101 - One-bedroom

Highlights

Soundproofed
Kitchen
Refrigerator
Dining table
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Soundproofed rooms
Dining table
Blackout drapes/curtains
Crib/infant bed
Hair dryer
Private bathroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment 102 - One-bedroom duplex

Apartment 102 - One-bedroom duplex | 1 bedroom, blackout drapes, soundproofing, iron/ironing board

Apartment 102 - One-bedroom duplex

Highlights

Soundproofed
Kitchen
Refrigerator
Dining table
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Soundproofed rooms
Dining table
Blackout drapes/curtains
Crib/infant bed
Hair dryer
Private bathroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment 105 - Studio

1 bedroom, blackout drapes, soundproofing, iron/ironing board

Apartment 105 - Studio

Highlights

Soundproofed
Kitchen
Refrigerator
Dining table
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Soundproofed rooms
Dining table
Blackout drapes/curtains
Crib/infant bed
Hair dryer
Private bathroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Apartment 106 - Two-bedrooms

1 bedroom, blackout drapes, soundproofing, iron/ironing board

Apartment 106 - Two-bedrooms

Highlights

Soundproofed
Kitchen
Refrigerator
Dining table
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
2 bedrooms
Soundproofed rooms
Dining table
Blackout drapes/curtains
Crib/infant bed
Hair dryer
Private bathroom
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment 107 - Two-bedrooms

Flat-screen TV

Apartment 107 - Two-bedrooms

Highlights

Soundproofed
Kitchen
Refrigerator
Dining table
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
2 bedrooms
Soundproofed rooms
Dining table
Blackout drapes/curtains
Crib/infant bed
Hair dryer
Private bathroom
  • 65 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Apartment 203 - Two-bedroom duplex

Apartment 203 - Two-bedroom duplex | Living area | Flat-screen TV

Apartment 203 - Two-bedroom duplex

Highlights

Soundproofed
Kitchen
Refrigerator
Dining table
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
2 bedrooms
Soundproofed rooms
Dining table
Blackout drapes/curtains
Crib/infant bed
Hair dryer
Private bathroom
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Apartment 301 - Two-bedrooms

Apartment 301 - Two-bedrooms | 1 bedroom, blackout drapes, soundproofing, iron/ironing board

Apartment 301 - Two-bedrooms

Highlights

Soundproofed
Kitchen
Refrigerator
Dining table
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
2 bedrooms
Soundproofed rooms
Dining table
Blackout drapes/curtains
Crib/infant bed
Hair dryer
Private bathroom
  • 65 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Duke Street, 153, Liverpool, England, L1 4JR

What's nearby

  • Liverpool ONE - 5 min walk - 0.3 miles
  • Royal Albert Dock - 10 min walk - 0.6 miles
  • M&S Bank Arena - 12 min walk - 0.7 miles
  • The Beatles Story Museum - 12 min walk - 0.7 miles
  • Liverpool Pier Head Ferry Terminal - 17 min walk - 0.9 miles

Getting around

  • Liverpool Central Station - 8 min walk
  • John Lennon Airport (LPL) - 26 min drive

Restaurants

  • ‪Heebie Jeebies - ‬3 min walk
  • ‪Gulf House Restaurant - ‬1 min walk
  • ‪Reem Lounge - ‬1 min walk
  • ‪The Monro - ‬1 min walk
  • ‪St Peter's Tavern - ‬3 min walk

About this property

EPIC Duke Street Townhouse

Georgian aparthotel in Liverpool
This smoke-free aparthotel features express check-out and free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like an electric kettle and a dining table, and other amenities include free WiFi and a flat-screen TV. Housekeeping is available on request.
EPIC Duke Street Townhouse offers 20 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

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  • Kitchen
  • Free WiFi
  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for GBP 25 per day; reservations required; discounts available

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Elevator (39 inch wide door)
  • Hardwood flooring in public areas
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Iron/ironing board

Location highlights

  • In the city center
  • Near a hospital
  • Near a train station
  • Near an outlet shopping mall
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 20 units
  • 4 floors
  • Georgian architecture
  • Housekeeping (on request)
  • Renovated - January 2021
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 25 per day (1260 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: GBP 20 per day
  • Crib (infant bed) fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Duke St Townhouse
Epic Duke Street Liverpool
EPIC Duke Street Townhouse Liverpool
EPIC Duke Street Townhouse Aparthotel
EPIC Duke Street Townhouse Aparthotel Liverpool

Frequently asked questions

Is EPIC Duke Street Townhouse pet-friendly?

No, pets are not allowed at this property.

What time is check-in at EPIC Duke Street Townhouse?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at EPIC Duke Street Townhouse?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is EPIC Duke Street Townhouse located?

Located in Ropewalks, this aparthotel is within a 10-minute walk of Jeffs of Bold Street and Liverpool ONE. Royal Albert Dock and The Beatles Story Museum are also within 15 minutes. Liverpool Central Station is 8 minutes by foot and Liverpool Lime Street Station is 13 minutes.

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EPIC Duke Street Townhouse Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 65 reviews
Rating 8 - Good. 22 out of 65 reviews
Rating 6 - Okay. 7 out of 65 reviews
Rating 4 - Poor. 4 out of 65 reviews
Rating 2 - Terrible. 8 out of 65 reviews

8.0/10

Cleanliness

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, communication
Great location, unclear location details for arrival.
Stayed 1 night in Oct 2025

8/10 Good

Diane

Liked: Cleanliness, room comfort, communication
Apartment was good, beds really comfortable, good size rooms, location was perfect for us!
Stayed 3 nights in Feb 2025

2/10 Terrible

Bryn

Disliked: Cleanliness, amenities, property conditions & facilities, communication
If you want a crash pad for the night then okay otherwise this place is overpriced. Rooms feel dingy. Stains on the sofa. Facilities tired and faulty - our tv was broken. Customer service is lousy. No one available on site and the phone contact number is not staffed over the weekend. It just rings out. Don’t know what you would do if you encountered issues with the door codes to access the property? I raised the tv fault via their online contact but we didn’t receive any response until after we’d departed. They won’t acknowledge this was a problem for us. Correspondence has since been ponderous and frustrating. A very disappointing stay and very poor customer experience. This place is far from ‘ EPIC ‘
Stayed 1 night in Oct 2025

10/10 Excellent

Georgia

Liked: Cleanliness, property conditions & facilities, communication
Great location & great value for money!
Stayed 1 night in Mar 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful apartment in a good location
Stayed 1 night in Jun 2024

4/10 Poor

Nir

Disliked: Communication
The room had no heat on a cold night and the tv remote didn’t work (i assume the batteries were dead). I also had to pay to store my luggage for 2 hours at a different hotel. I will never take another place without a reception.
Stayed 1 night in Nov 2024

8/10 Good

Carly

Liked: Cleanliness, room comfort

Lovely apartment- poor comms

Lovely apartment, ideal for us as a family of 6, 2 king size beds in one bedroom and double sofa in living room. Only downside for me personally was lack of communication on the day re: access codes. This was received by WhatsApp 45mins before check in. I was panicked as the info said you would receive pre check in and codes 24hrs earlier. So we did have to call to confirm what was happening, did try about 5 different times with no answer or response to voicemail. Of the instruction stated it would be close to check in time I would not have been as stressed about arrival. Smart tv and wi-fi were a bonus with the kids. Just remember to log out of Netflix!
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort, communication
Arrived for our stay and immediately noticed how dirty it was. Looked like just the beds had been made, and the clean was forgotten about. The sink was really dirty, hairs all over the beds, crumbs all over the chairs, inside the cupboards, fridge, greasy smears all over the microwave, microwave tray was dirty, floor hadn't been hoovered, buts everywhere. Splatters of toothpaste on the bathroom mirrors, and on the toilet bins. Bin in the livingroom was broken and had no lid, no baking trays to use the oven. Broken handles in the bathrooms, so were unable to lock them. Bits of tissues in the bedroom drawers. I informed them straight away and they sent another cleaner, who did rectify a few of the issues, but he missed loads still. Contacted them again with a picture of the cupboards with bits in, and they didn't do anything. But took them an hour to send a baking tray. Doors weren't seen to either. I asked to be moved, and no response, I asked for a partial refund, and have been told they believe they rectified the issues, and I stayed and used the facilities so they won't give anything back as goodwill. When in fact I have the messages to prove I did let them know bits were missed after the cleaner had been. The walls had marks, food/drink stains down them. The whole place needs a good deep clean, new rugs, and some paint. The location was the only plus really. I did notice other apartments just a few metres down, so will be going there next time,as the location is good.
Stayed 2 nights in Sep 2024

6/10 Okay

Jon

Room needs a lick of paint. Bit noisy with kids running around above. Pillows old and lumpy. Bed mattress needs replacing and sofa bed also lumpy and too well used. Sorry
Stayed 4 nights in Oct 2025

4/10 Poor

Thomas

Disliked: Cleanliness, room comfort
Location is great. Cleanliness left a lot to be desired. Cutlery and plates etc weren’t particularly clean. No hand soap. Needed to ask for new door codes three times over our three night stay. Not the best.
Stayed 3 nights in May 2025

6/10 Okay

Sanjay

Liked: Amenities, property conditions & facilities, communication
Nice central location with good facilities
Stayed 1 night in Mar 2025

8/10 Good

Joanne

Liked: Cleanliness, room comfort, communication

Spacious

Stayed a few times in different epic hotels this time it was duke street townhouse the room was big lots of space , beds were comfy only one complaint it was far too hot even with the windows open not sure if air con was working ,myself and my husband had headaches in the morning from the heat apart from that it was a fab place too stay
Stayed 1 night in Apr 2025

10/10 Excellent

Arshia

Liked: Cleanliness, amenities, property conditions & facilities, communication
very convenient, excellent location and property was maintained well
Stayed 1 night in Apr 2025

8/10 Good

Gemma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely apartment very clean all you could need for a home from home stay the only thing I would suggest is to have more mirrors as there was 2 bedrooms and only 1 mirror in the small bedroom and 1 in the bathroom which was very hard for 5 women to get ready when 1 was in the bathroom we had 1 mirror to use.
Stayed 1 night in Apr 2025

8/10 Good

A

Liked: Cleanliness, room comfort, communication

Comfortable, clean & excellent location.

Very comfortable & clean, also surprisingly quiet considering how near to central Liverpool. 2 points that let it down slightly were:- 1) Fire doors on every door, we didn't like this as felt cut off from each other. 2) TV had no digital/freeview channels so was dependant on signing into streaming apps using our own account(s). Overall was a good stay, location is excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Great property for our family to explore the city. Large, clean and central location.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely apartment - perfect for our group of friends for our stay in Liverpool. Really easy self check in process - Highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, room comfort
Disliked: Communication

Fab night out

We had difficulty in contacting persons as when we arrived there was no key in the key box We then had an issue with the main toilet not flushing The property was outstanding and we thoroughly enjoyed our stay and would stay again
Stayed 1 night in Jan 2025

10/10 Excellent

SONIA INES

Liked: Cleanliness, room comfort, communication
Todo estuvo excelente volveria sin pensarlo al mismo lugar ya que esta con ubicacion perfecta y super conectada a todos los lugares escenciales
Stayed 1 night in Oct 2024

4/10 Poor

Amanda

Liked: Communication
Disliked: Amenities
We were very UNHAPPY about being charged the full fifty pound damage deposit for losing the plastic door fob. Ten pounds might have been reasonable but the entire fifty was very excessive! Especially since we washed all the dishes and left everything the way we found it. MY ADVICE IS TO LEAVE THE KEY FOB IN THE LOCK BOX AND JUST USE THE CODE. The beds were three queens and a 3/4 couch when they had advertised 3 kings and a full. It was decently comfortable, however the stovetop would only cook one thing and then it overheated or something and you had to wait an hour or more to use it again. No cooking utensils, only silverware.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort, communication

Shocking customer service!

Absolutely shocking. Worst customer service I ever experience in my life. Couldn't get my inside the building in the pouring rain in Liverpool. Contacted them via WhatsApp and they kept repeating the same line that "check in is a 3PM"... that's fine with me, but don't let your clients in the rain for 2 hours. No place for luggage, no reception, and just rude and unprofesionnal service. Big thank you to to Hotels.com who were incredible in trying to resolve the situation, but that "hotel" wasn't changing their position. Avoid at all cost if you plan to arrive before 3PM as they are absolutely not fit to run a hotel or any business that deal with clients, even more business clients.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place to stay everything we needed
Stayed 1 night in Sep 2024

8/10 Good

Lucie

Liked: Cleanliness, room comfort, communication

Just what we needed

Very convenient. Good value. Clean and nice!
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check in. Good location. Plenty of room
Stayed 1 night in Sep 2024

4/10 Poor

Lisa

Disliked: Cleanliness, amenities, communication
The apartment wasn’t very clean, bedding etc was fine, but the bathroom and lounge room looked dirty (rug and sofa in particular). We were glad we were only staying the one night. Communication before our stay wasn’t great, I had messaged about parking and didn’t hear anything back. I had to call on the morning of our stay to be told they send the code for apartment over at check in time, which was fine. Unfortunately to add to the disappointment I realised I had also been double charged too. It took a few days with not much communication again to get the refund sorted out. Not the best experience sadly.
Stayed 1 night in Aug 2024

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