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Heeton Concept Hotel City Centre Liverpool

3.0 star property
Guests can unwind with stylish drinks at the bar or explore delicious dining options nearby, while the multilingual staff ensures a seamless travel experience.

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Photo gallery for Heeton Concept Hotel City Centre Liverpool

Exterior - Heeton Concept Hotel City Centre Liverpool (Liverpool)
Family Room | Desk, free WiFi, bed sheets - Heeton Concept Hotel City Centre Liverpool (Liverpool)
Reception - Heeton Concept Hotel City Centre Liverpool (Liverpool)
Flat-screen TV - Heeton Concept Hotel City Centre Liverpool (Liverpool)
Desk, free WiFi, bed sheets - Heeton Concept Hotel City Centre Liverpool (Liverpool)
Heeton Concept Hotel City Centre Liverpool, in downtown Liverpool, offers modern comfort and practicality. Enjoy drinks at the bar, dine at the restaurant, and stay connected with in-room WiFi. Visitors consistently praise the attentive, helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room (King)

Desk, free WiFi, bed sheets

Room (King)

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (King - Disability Access)

Desk, free WiFi, bed sheets

Room (King - Disability Access)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Desk, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Desk, free WiFi, bed sheets

Superior Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

About the neighborhood

Located in Liverpool, Heeton Concept Hotel City Centre Liverpool is in the city center and near a train station. Cavern Club and Museum of Liverpool are cultural highlights, and some of the area's notable landmarks include Cunard Building and Port of Liverpool Building. Looking to enjoy an event or a game while in town? See what's going on at ACC Liverpool. Visit our Liverpool travel guide
Map
James Street, Liverpool, England, L2 7PQ

What's nearby

  • Liverpool ONE
    Liverpool ONE
    3 min walk - 0.2 miles
  • Cavern Club
    Cavern Club
    4 min walk - 0.3 miles
  • Liverpool Pier Head Ferry Terminal
    Liverpool Pier Head Ferry Terminal
    4 min walk - 0.3 miles
  • Royal Albert Dock
    Royal Albert Dock
    6 min walk - 0.4 miles
  • ACC Liverpool
    12 min walk - 0.7 miles

Getting around

  • Liverpool James Street Station
    2 min walk
  • John Lennon Airport (LPL)
    32 min drive

Restaurants

  • the coffee. ザ・コーヒー
    3 min walk
  • Pret a Manger
    2 min walk
  • San Carlo - Liverpool
    3 min walk
  • The Captain Alexander (Wetherspoon)
    2 min walk
  • Meet Argentinian Restaurant
    1 min walk

About this property

Heeton Concept Hotel City Centre Liverpool

Hotel near Liverpool ONE
Located close to Liverpool Town Hall and Port of Liverpool Building, Heeton Concept Hotel City Centre Liverpool has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • Breakfast (surcharge), express check-out, and express check-in
  • Multilingual staff, a vending machine, and an elevator
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and location
Room features
All 154 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, limited housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 19.20 per day); discounts available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: GBP 12.50 for adults and GBP 12.50 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 19.20 per day (5249 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel

Frequently asked questions

Is Heeton Concept Hotel City Centre Liverpool pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Heeton Concept Hotel City Centre Liverpool?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 20 (subject to availability).

What time is check-out at Heeton Concept Hotel City Centre Liverpool?

Check-out is at 11 AM. Late check-out is available for GBP 20 (subject to availability).

Where is Heeton Concept Hotel City Centre Liverpool located?

Located in the heart of Liverpool, this hotel is within a 5-minute walk of Liverpool ONE, Chavasse Park, and Liverpool Town Hall. Museum of Liverpool and Port of Liverpool Building are also within 5 minutes. Liverpool James Street Station is only a 2-minute walk and Moorfields Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heeton Concept Hotel City Centre Liverpool Reviews

8.2

Very Good

8.4

Cleanliness

9.2

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 422 out of 1001 reviews
Rating 8 - Good. 364 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, great location, spotlessly clean, comfy and spacious rooms, friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Great Location and room
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jereve Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is fine. Staffs are great. Room is clean.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Good location ideally situated in the heart of liverpool with easy reach to the docks (5 mins) and 10 mins to the cavern quarter. Sadly the restaurant isnt open but theres a pub over the road and lots of alternatives nearby. Very good hotel, modern and clean.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Comfiest of beds we have slept on .Very clean.will definitely book again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service
great hotel in great location for city centre
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service
Friendly staff Clean room Central location Really good for price
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
A warm clean room at a very reasonable price
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Staff very friendly, great location and quiet room
Stayed 1 night in Nov 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service
Disliked: Amenities
Room comfortable and spotlessly clean. Staff helpful, great price.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MISS J

Liked: Cleanliness, staff & service, amenities
Staff we're welcoming and lovely, rooms clean enough with prefilled body, shampoo, and conditioner were full and ready to use. Beds were comfy enough and had everything we needed for a decent price.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, in an excellent location.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Lesley

Liked: Staff & service
Disliked: Cleanliness, amenities
Good central area
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Hala

Disliked: Staff & service
Excellent location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is wonderful, reasonably priced, clean and right in the centre of the city. Love it
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious rooms and friendly staff made for a great stay, would recommend this hotel as central for night out/ shopping trip
Stayed 1 night in Sep 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but very clean and modern
Stayed 1 night in Dec 2025
Verified

8/10 Good

Masayo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, good location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Purcell

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay though there weren't any amenities. Yet, the hotel was located in walking distance from everything I needed. Shops, pubs, restaurants, tourist attractions, cab pick up srea right in front. It was a great stay.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for hotel. Good sized, well appointed rooms. Lots of eating options close by.
Stayed 1 night in May 2025
Verified

6/10 Okay

Yasmin Kaore

Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is well located, and both the room and bathroom were spacious. However, the cleanliness was disappointing; I found a clump of hair on the carpet, which gave the impression that the room hadn't been properly sanitized and the mug on the table had signs of use. The room was a bit dark as there were very few lighting fixtures.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple hotel in good location to the venue.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuce and clean. Comfortable bed. What more could you need! Great location for the docks and city centre. Parking a short walk away but not too far.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and we really enjoyed our stay.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for both Liverpool city centre and Albert Docks. Staff were friendly and room was comfortable and clean.
Stayed 1 night in Mar 2025