See all properties

Vila Gale Collection Palacio dos Arcos Hotel

Choose dates to view prices

Photo gallery for Vila Gale Collection Palacio dos Arcos Hotel

A balcony with outdoor seating, a view of the sea, and palm trees. - Vila Gale Collection Palacio dos Arcos Hotel (Oeiras)
A poolside area with lounge chairs and umbrellas, surrounded by palm trees and a clear sky. - Vila Gale Collection Palacio dos Arcos Hotel (Oeiras)
A yellow building with a tiled roof, a balcony, and outdoor seating with umbrellas. - Vila Gale Collection Palacio dos Arcos Hotel (Oeiras)
A coastal park with palm trees, a small pond, and a view of the sea. - Vila Gale Collection Palacio dos Arcos Hotel (Oeiras)
A grand lobby with a high ceiling, ornate columns, and a central chandelier. - Vila Gale Collection Palacio dos Arcos Hotel (Oeiras)
Luxury
5.0 star property
9.6

Exceptional

Palace retreat with poolside serenity

Serene gardens surround the historic palace building, creating a peaceful retreat near the train station. Indoor and outdoor pools refresh after exploring Lisbon or Cascais beaches. Evenings unfold at the exquisite restaurant, where attentive staff serves amazing cuisine in a unique setting.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room, Balcony, Pool View

A balcony with wicker furniture, a glass table, and a view of a pool and hotel building.

Double or Twin Room, Balcony, Pool View

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Pool View

A spacious hotel room with a large bed, two bedside tables, a desk, and a view of the city.

Double Room Single Use, Pool View

8.8 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, Pool View

A hotel room with a large bed, two side tables, a desk with a chair, a sofa, a balcony with a view, and a wall with a quote.

Premium Double or Twin Room, Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (+1 Child Extra Bed)

A spacious hotel room with a large bed, two bedside tables, a desk, and a view of the city.

Double or Twin Room (+1 Child Extra Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double or Twin Room, Balcony (+1 Extra Bed, 3 Adults)

A spacious hotel room with a large bed, two bedside tables, a desk, and a view of the city.

Double or Twin Room, Balcony (+1 Extra Bed, 3 Adults)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Twin Room, Balcony, Sea View

A hotel room with a bed, desk, chair, and a large window.

Premium Twin Room, Balcony, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Paco De Arcos, a neighborhood in Oeiras, Vila Gale Collection Palacio dos Arcos Hotel is in the suburbs and on the riverwalk. Belém Tower and Santa Justa Elevator are notable landmarks, and the area's natural beauty can be seen at Carcavelos Beach and Costa da Caparica Beach. Traveling with kids? Consider LxFactory, or check out an event or a game at National Stadium. Visit our Oeiras travel guide
Map
Largo Conde das Alcacovas, 3, Oeiras, 2770-031

What's nearby

  • Praia Velha
    3 min walk - 0.2 miles
  • Giribita
    5 min walk - 0.3 miles
  • Praia de Paço de Arcos
    10 min walk - 0.6 miles
  • Oeiras Parque
    20 min walk - 1.1 miles
  • Marques de Pombal Palace
    5 min drive - 1.6 miles

Getting around

  • Paço de Arcos Station
    3 min walk
  • Rua Damião de Góis Stop
    9 min drive
  • Humberto Delgado Airport (LIS)
    34 min drive

Restaurants

  • Parea
    19 min walk
  • Restaurante Borges
    11 min walk
  • Madrasta
    5 min walk
  • A Tenda
    9 min walk
  • Brasilis
    9 min walk

Similar properties

A modern hotel with a curved glass facade, a central courtyard with a water feature, and a well-lit entrance.
Lagoas Park Hotel
Lagoas Park
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,000 reviews
Lagoas Park Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 12.50 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Inevitável
  • Splash
  • Tertúlia
  • Vila Galé Café

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2,228 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1490
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individually decorated
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 12.50 per day
  • Late check-out fee: EUR 45 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property requires guests to wear a swim cap in the indoor pool. Guests may bring their own cap or purchase one at the spa reception.
Property Registration Number 4156

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility or hot tub
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Vila Gale Collection Palacio dos Arcos Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Vila Gale Collection Palacio dos Arcos Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 12.50 per day.

What time is check-in at Vila Gale Collection Palacio dos Arcos Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Vila Gale Collection Palacio dos Arcos Hotel?

Check-out is at noon. Late check-out is available for EUR 45 (subject to availability).

Where is Vila Gale Collection Palacio dos Arcos Hotel located?

This family-friendly Oeiras hotel is located on the riverwalk, within 3 mi (5 km) of Oeiras Parque, Lagoas Park and National Stadium. Carcavelos Beach is 2.9 mi (4.7 km) away. Paço de Arcos Station is only a 3-minute walk and Caxias Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Vila Gale Collection Palacio dos Arcos Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

8.4

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 388 out of 500 reviews
Rating 8 - Good. 93 out of 500 reviews
Rating 6 - Okay. 14 out of 500 reviews
Rating 4 - Poor. 4 out of 500 reviews
Rating 2 - Terrible. 1 out of 500 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property with great restaurants just a 3 minute walk away!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally beautiful property. Located within a 10 minute walk to the beach, although the pool there was a perfect place to cool off as well. We stayed in early September and loved the location - train nearby to get to Lisbon, the restaurants in the vicinity, the hotel's restaurant and breakfast buffet, and the historic buildings. A very quaint little beach town - Paco de Arco brought us so much relaxation while still being able to tour Lisbon for a few hours every day.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem. Great restaurants nearby, train station 2 blocks away. Most rooms can see the ocean. The breakfast buffet is great. There’s a grocery store 10min walk away. It’s not a crowded hotel. You can walk to a great path on the beach that goes all the way to Cascáis! It’s a winner. Rooms are large and most come with a bathtub which is rare in Europe. The only small potential drawback is if you have business in Lisbon and it’s rainy, the road into the city can be jammed up and you would need to plan instead of for a 30 minute cab ride a 60 to 90 minute ride. Otherwise the value of what you pay here versus what you pain Lisbon is such a good deal.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great four day stay here in August 2026. The hotel is magnificent located on the ocean. Has a great kids area and a huge adult pool. Breakfast every morning is included. Located in a little village and close to lots of restaurants. The pharmacy and grocery store are walkable. We had a marvellous time.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like that place. But WI-FI was so terrible in our room. The staff was nice all is good.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing and in a great location with restaurants nearby. The staff were super friendly and the complimentary breakfast was a great start to the morning.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main part of the hotel is loaded in the 16th century Palace. There were no heirs when the last owner died. He left it to the city and they’ve added two extensions to the palace, which are wonderful views all with balconies… there were only 88 rooms in this hotel. It looks like there could be 300 but they did it so everyone has a balcony and could look out.!!! the staff were great!! Jessica and Caterina especially. The check-in was quick. I asked for an upgrade it happened the next day…. Wonderful location much better than staying in historic center of Lisbon, which I’ve done before I’m in Paco fu Arco area of Lisbon.. Great location!!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and its location. Breakfast was great and stuff very friendly. The grounds are nicely maintained and we were able to enjoy the pool (towels are in the spa). There was no iron or ironing board in the room which was inconvenient.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff is very friendly and accommodating. The grounds are beautiful and well maintained, Wonderful location and views are breathtakingly beautiful. The breakfast buffet is good but not awesome . Same with the dinner. Room service was a bit slow and the soup arrived ice cold. Other than those two negatives, I’d definitely stay here again.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a magical little gem that we found about 15 minutes outside of Lisbon. The resort was beautiful, the AC worked really well in the rooms, everything was clean and you could tell they really put forth effort into every detail. Breakfast was delicious and freshly made every day. The staff was delightful and spoke English very well which was really helpful. They even hosted a festival dinner that we attended that allowed us to meet some new people and listen to some music while enjoying local cuisine. We loved waking up and going for a walk every morning right along the water after breakfast and then sitting by the gorgeous pool. We truly loved every minute of our stay here. Worst thing I can say about it was that the WiFi was very spotty and challenging at time but if you can unwind and unplug, then run don't walk to get there. We want to check out other Vila Gale properties next!!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the place v to stay in Lisbon. Easy access to beach restaurants and shopping.the hotel is beautiful and staff is friendly and speak English. Nice spa and outdoor pool too.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
positive: breakfast, pool and location negative: Sauna is NOT a Sauna. 45ºC is not enough, it should be at least 80ºC. check in: room was ready only at 5 pm and not allowed a late check out. the hotel is good but not a 5 starts.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Great for business or just holidays with the family
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Very kid friendly
Stayed 9 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with very helpful and friendly staff. Close to train station into central Lisbon, three minutes walk.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, Friendly and very professional staff! Super comfortable beds and delicious breakfast! Can’t wait to come back! Thank you for everything!
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Not a 5* more a 4* sunbeds around pool old and uncomfortable, not the ones on the web site, spa pool towels very old and thin, breakfast very good,what makes this hotel is the staff, they are all young which was a surprise but just friendly and professional, as a solo traveler they all had excellent customer service. especially Erica, Joao and John in restaurant.
Stayed 8 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average hotel with five star label

Positives : check in was smooth, the indoor pool was very nice and well Maintained. Room was clean . Breakfast was average Negatives : room lacked basic amenities, no hair dryer , makeup remover wipes would be nice touch . It felt very basic even though we were told that our room Was in upgraded section of hotel .
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is magnificent. I enjoyed every minute. The only complaint I have is re coffee. The lack of a coffee machine at breakfast was disappointing. There are Nespresso machines which you can request for your room. Unfortunately none were available during our stay. But overall everything was brilliant and I’ll be back - requesting my Nespresso machine before arrival 😁
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The old palace and its garden are very beautiful. The restaurant is located in this unique building. The menu is exquisite. The rooms are spacious and comfortable. On the downside, it was my birthday during our stay. Nobody in the hotel seemed to care (I have had other experiences). When we checked out I commented on this fact. The reply was, next time they would throw a big party for me. Seriously. Not funny.
Stayed 6 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place all round
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel with an amazing breakfast!
Stayed 3 nights in Apr 2026