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Cais Urban Lodge

Property class: 4

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Photo gallery for Cais Urban Lodge

A hotel room with a large bed, a television, a mirror, and a patterned carpet. - Cais Urban Lodge (Lisbon)
Property video
A wooden cabinet with a decorative back panel and a tray holding wine bottles and glasses. - Cais Urban Lodge (Lisbon)
A spacious living area with a large bed, a green sofa, a patterned rug, a wooden chair, and a dining table with chairs. - Cais Urban Lodge (Lisbon)
A modern living room with a sectional sofa, a flat-screen TV, a patterned rug, and a large decorative tile wall. - Cais Urban Lodge (Lisbon)
Close to Rossio Square and Avenida da Liberdade, Cais Urban Lodge has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Housekeeping

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

Two people lying on a bed with a window behind them.

Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

A hotel room with a large bed, a brown leather sofa, a TV, and a window with curtains.

Suite

9.8 out of 10
Exceptional
(17 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

A modern living room with a sectional sofa, a flat-screen TV, a patterned rug, and a large decorative tile wall.

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon

View all photos for Studio

A hotel room with a large bed, a green ottoman, a mirror with an ornate frame, a desk with a lamp, and a dining area visible through an open door.

Studio

9.8 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Duplex Apartment

A modern interior with a wooden staircase, seating area, and a pool table.

Duplex Apartment

  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon

View all photos for Duplex Studio

A multi-level living space with a pool table, a staircase, and a seating area.

Duplex Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Duplex Suite

A bedroom with a loft bed, wooden shelves with books, and a staircase.

Duplex Suite

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment with Balcony

A modern hotel room with a large bed, a desk, a kitchenette, and a colorful patterned rug.

Apartment with Balcony

  • 76 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Futons and 2 Large Twin Beds

View all photos for Studio with Balcony

A modern hotel room with a large bed, a desk, a kitchenette, and a colorful patterned rug.

Studio with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Suite with Balcony

A hotel room with a large abstract painting, a bed with a green bedspread, a bedside table with a silver pitcher, a wooden chair, and a floor lamp.

Suite with Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

About the neighborhood

Located in Lisbon City Center neighborhood, Cais Urban Lodge is connected to a rail/subway station. Santa Justa Elevator and Belém Tower are notable landmarks, and the area's natural beauty can be seen at Carcavelos Beach and Costa da Caparica Beach. National Museum of Natural History and Fado Museum are also worth visiting. Visit our Lisbon travel guide
Map
Rua do Ferragial 31A, Lisbon, 1200-182

What's nearby

  • A busy indoor market with multiple food stalls and shoppers.
    Mercado da Ribeira
    5 min walk - 0.3 miles
  • A plaza with a statue, a large archway, and yellow buildings.
    Commerce Square
    5 min walk - 0.3 miles
  • A grand archway with intricate carvings and columns, flanked by buildings with balconies and windows.
    Rua Augusta Arch
    7 min walk - 0.4 miles
  • A square with a fountain, a monument, and patterned pavement.
    Rossio Square
    8 min walk - 0.5 miles
  • A historic bridge with ornate metalwork and a view of a cityscape with red-tiled roofs.
    Santa Justa Elevator
    8 min walk - 0.5 miles

Getting around

  • Rua de São Paulo Stop
    2 min walk
  • Cais do Sodré Station
    5 min walk
  • Humberto Delgado Airport (LIS)
    34 min drive

Restaurants

  • Pensão Amor
    3 min walk
  • Sol e Pesca
    3 min walk
  • Bacchanal
    3 min walk
  • Mano a Mano
    1 min walk
  • O Bom, O Mau e O Vilão
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (EUR 20 per day)

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: EUR 15 for adults and EUR 15 for children

Conveniences

  • ATM
  • Guidebooks

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (55 inch wide door)
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Secured self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Cais Urban Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 20 per day.

What time is check-in at Cais Urban Lodge?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cais Urban Lodge?

Check-out is at noon.

Where is Cais Urban Lodge located?

Located in Lisbon City Center, this hotel is within a 10-minute walk of Pink Street, Commerce Square, and Santa Justa Elevator. Rossio Square and Avenida da Liberdade are also within 1 mi (2 km). Rua de São Paulo Stop and R. Vitor Cordon/R. Serpa Pin Stop are within a 5-minute walk.

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Reviews

Cais Urban Lodge Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 334 out of 462 reviews
Rating 8 - Good. 88 out of 462 reviews
Rating 6 - Okay. 21 out of 462 reviews
Rating 4 - Poor. 15 out of 462 reviews
Rating 2 - Terrible. 4 out of 462 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location & accommodations were perfect!!!
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, hotel was secure, and the location was excellent.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious clean & the staff was easy to get in contact with. I would recommend this place to anyone
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very comfortable room. Great beds. Great AC. Quiet room despite the popular area. Highly recommend.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at CAIS Urban Lodge. We appreciated the warm greeting and orientation from Deolinda. Our fifth floor room was quiet and well-appointed. Aside from morning coffee, we didn't make use of the kitchen, but it appeared very usable. Excellent location, and just a few minutes walk from the Baixa-Chaido metro station. We would definitely stay here again.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, close to rail / metro station. Well maintained room, and clean. Very good AC,
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, room was spacious and clean, and all the local festivities were a quick walk away. We had a wonderful stay!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great WhatsApp communication throughout the entire stay. Parking in the secure garage across the street is a bonus. Rooms are big and well air conditioned. Great location to everything. Since location is right next to Pink Street, it gets quite loud at night till 2:30a. The window thickness helps a lot. Was hard for me as a light sleeper.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good only bit noisy due to the location, may not suit for the family with young kids.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great stay, right in the middle of night life but couldn’t hear it at all once in the room! The room was clean and well maintained! Right outside is Pink Street and easy (minus hills) to everything!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean spot with a terrace in the city centre!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and location
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff as they were helpful and friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay at this hotel. The room was very clean and comfortable, and the location was excellent with easy access to public transport and main attractions. The staff were friendly and helpful throughout our stay. Overall, it was great value for money and we would happily stay here again in the future.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot in the centre of town. The staff were excellent, and the room was a great size.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, staff helpful 10/10 recommend
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an outstanding property, beautifully designed and curated. Staff were very helpful. The air conditioning was greatly appreciated during heat-wave conditions. It is very well located near the waterfront, rail station and hundreds of cafes. Highly recommended.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool apartment in a fabulous location!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, quiet zone, great with family, friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room in great location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay, big room, comfortable bed and in an a brilliant location. I couldn't get there in time for someone to help us check in however getting into the room was excellently communicated with videos guiding how to do so. Couldn't recommend this place enough!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and a very nice studio flat! The staff were very welcoming and friendly! We only stayed one night but very close to some lovely bars, restaurants & cafes, and the river. Would love to stay again for more than one night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and walkable to attractions, restaurants, and shops
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great Location and staff
Stayed 4 nights in Mar 2026